Hi all, I've long been frustrated with my MBP and wanted to see if the community had any advice, as I am coming to consider a change in platform which would come at a terrible cost (i.e. loss of money reselling my mac). I bought my first MBP about 12 years ago, at a time where they represented supreme build quality, and have found OSX (now MacOS) vastly superior for getting work done quickly. That first MBP was replaced in 2012 by the first-gen rMBP which I had until 2017, it was an excellent machine and kept me recommending Macbooks to family and friends. I then made the mistake (in hindsight) of purchasing the 2017 15" MBP, here's what have been my main sources of frustration: 1) The connection to the left two USB C ports started becoming loose within a few months of purchasing, which Apple fixed under warranty, but sadly a few months ago (i.e. after the warranty elapsed) the same happened again. This makes connecting to external monitors unreliable which is incredibly frustrating (i.e. they will randomly disconnect as I'm working). Unfortunately the monitor connection isn't perfect even on the right hand side ports as sometimes a small desk movement will cause it to go into a disconnect/reconnect loop. I have mainly used USB-C cables when at my desk, but at times had to use adapters in order to plug in HDMI cables (e.g. meeting rooms). I've now got to a point where I can barely connect to any monitor, even though the charger works on all ports. 2) The battery on this particular laptop lasts far less time than the 2012 15" rMBP it replaced, is this normal? I could do nearly a full day's work on battery power with the old one and am now running out by lunch time in similar situations. Again I don't use battery power too often, but it does let me down when I need it. 3) I swear that the keyboard often misses some letters, is this normal? Fortunately I use an external keyboard most of the time, but this always surprises me when I have to type at meetings. Also the keyboard is quite loud! 4) I have tried explaining to Apple tech staff that the laptop feels much more unresponsive than my old one, e.g. waking from sleep, restarting, connecting devices, unlocking, but their position has been that there is nothing wrong with the laptop. I can only assume they think it is normal? To me it feels that what used to be *the* premium choice for laptops, i.e. high quality build and reliability, has been lost somewhat. Maybe I've got a bad egg? My options as I see them: a) Lose 1k selling the laptop and risk getting another MBP. My confidence in Apple has been dented somewhat, and colleagues are also unhappy with the newer (2016>) Macbooks. These issues can come back. b) Lose 1k selling the laptop and move away from Apple. Would be a huge hassle, and I may end up with something less than perfect, but as a consumer I don't like feeling trapped into a brand. I reckon this being an Apple community you may not recommend option b) but I'd be interested to know what you advise. Many thanks for reading!