Not my experience, not by a long shot. Be clear about what you're looking for, provide a timeline of events, and they can look at the complete order history, down to the second.
Careful. "Check back tomorrow" might just be their way to get you to stop looking at the status so they can replace it with a picture of a drunk goat or something. If I were you I'd stay up all night and keep vigil over it. There was that guy earlier in the thread who fell for that trick and woke up in Norway. DONT LOSE YOUR PLACE IN LINE!
Good for you. Not for all.
I ordered the same model at right about the same time and have tracking number.
It means your order is in process. They haven't processed it yet, i.e. haven't charged you and haven't generated shipping labels. Probably because your's aren't going out in the first wave.I ordered 3 sc ip6 16gb on release day. Probably around 6:30 am. I got a projected arrival date of 10/7. When I check my preorder status it states that "We received your order and it is in process" with "Expected Ship Date: Not available at this time". It used to say 10/7 delivery. What does all this mean? Patience is a virtue of which I have none
I just want my phones........![]()
It means your order is in process. They haven't processed it yet, i.e. haven't charged you and haven't generated shipping labels. Probably because your's aren't going out in the first wave.
You'll know here shortly. If it hasn't been sent for processing by tomorrow it probably means no shipping label on Thursday. Hers to hoping though.nooooooooooooooI was hoping it meant I'd be getting it sooner
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Glad to see 6+ 128 GB phones shipping, just wish mine (6+, 128 GB, space gray) was one of them.
Ordered at 3:11 am EST, confirmation email says 9/19. I called Verizon two days, ago, was told my CC will be charged when it ships and not to worry, I'll be getting mine on the 19th. I was also told to call tomorrow night if nothing happens by then. My order page is blank, and my pre-order has no delivery date available at this time. There is a $0 charge on my CC, but that's it.
My location code is D771101 - haven't seen too many (if any at all) reports of 128's being ready from that location.
Anyone had their 6+ 16GB Space Grey ship? I ordered just after the preorder started and got a 10/14 date in my email. When did you all order?
Internet Orders Specialist was a bust. Said they couldn't see where my order was in the que and my ship date of 10/14 was still legit.What are you guys saying to people on this team to get them to make moves on your orders? She was saying that nobody, even supervisors, have the ability to move orders up in the que. It all depends on the stock they receive and when they receive it. Even mentioned the ECPD profile error which she knew about but didn't matter.
You'll know here shortly. If it hasn't been sent for processing by tomorrow it probably means no shipping label on Thursday. Hers to hoping though.
Don't let hansmoleman read this! LOL
i know it's just a phone but holy **** am i excited to get my hands on this phone lol
Internet Orders Specialist was a bust. Said they couldn't see where my order was in the que and my ship date of 10/14 was still legit.What are you guys saying to people on this team to get them to make moves on your orders? She was saying that nobody, even supervisors, have the ability to move orders up in the que. It all depends on the stock they receive and when they receive it. Even mentioned the ECPD profile error which she knew about but didn't matter.
I read it, and whomever he/she spoke to is full of it ... nothing's perfect, and there are bad apples in every bunch, but the IO folks are better than most. (Really!)
Tell them you need a "jump the line" request due to the ECPD error on their part.
"Jump the line" is the magic keyword. That you were online, placed the order right away but it errored out because of the ECPD issues.
I read it, and whomever he/she spoke to is full of it ... nothing's perfect, and there are bad apples in every bunch, but the IO folks are better than most. (Really!)
Tell them you need a "jump the line" request due to the ECPD error on their part.
"Jump the line" is the magic keyword. That you were online, placed the order right away but it errored out because of the ECPD issues.
Unless you have an extreme circumstance or can prove a unique major error on their part that wasn't a widespread error they won't move you up as if they did it for the 10/14 issue they would have to bump hundreds of thousands of people. Not wanting to wait due to needing instant gratification of having the phone Friday isn't enough for them to move it up unfortunately. I got bumped to friday instead of 10/14 because I could prove (they were able to verify) my transaction had a unique error involved with their payment system that affected my order which took 90 minutes to process payment which held back my order from being accepted.
nooooooooooooooI was hoping it meant I'd be getting it sooner
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For those that had real errors that is fine. For those making up scenarios due to impatience need to remember that getting themselves pushed ahead is taking a phone away from someone whom deserves it or got their order in earlier than you.
I would say when Verizon has to tweet about the error that prevented me from ordering for almost 2 hours it's pretty widespread.