Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

VZW Order Status Thread

196josue said:
Sweet!!! Getting 64 GB 6+. Just got charged and now my status says its processing. Anyone who has had this happen, about how quick did you get the email stating it had shipped. No tracking info anywhere yet.
Click to expand...

Please put the exact quote you see from verizon. You said processing but I've seen about 5 different processing statuses.

For example. My status shows. "We received your order and it is in process. Payment not taken yet." but many other people see something slightly different. I ordered on A SATURDAY lol and my credit card was already charged.
 
I have been charged the full amount too after seeing my order status update. It isn't listed anywhere in activity but I have much less money in my checking account. Still no tracking number in order status (not even in My Verizon).
 
seebee3 said:
Mine is finally moving along! Sorry, but I cannot remember what time Verizon finally let me in (sometime around 3:20).
Here are my details:
Order Status - Sent for processing
Charged? - Yes, charged to my Chase credit card
Phone - 6+, 64gb, silver
Account - New customer
I had a temporary authorization of $0 on my card for about 6 hours on Friday and it disappeared and nothing has been seen on there until now. My e-mail confirmation said 9/19, so it looks good!
Click to expand...

Welcome to verizon! The least evil of all the evils!
 
jpalms said:
It seems most people were ordering the 64 or 128 in the 6+ might have something to do with why your delivery date said 9/19 even though you ordered a bit later.
Click to expand...

Yeah, looking at it now, not many people ordered the 16GB. Out of curiosity, what are you guys storing on your phones? I thought I wouldn't really need the space since I stream all my music through the likes of Spotify and Subsonic; I hope I wasn't wrong…

I guess I still have hope they'll honor the confirmation email.
 
Verizon just charged my CC. I ordered the 6+ 64GB SG at around 3:15 EST on Friday and my order status just changed to: "Your order is currently being processed. Please check back tomorrow." My e-mail confirmation says delivers by 9/19 so looks like I might actually get it then!
 
It seems the initial process status is checking their stock based on what you ordered and making sure payment goes through. Then they actually send it for processing which I'm assuming is putting what you ordered in the box and creating a shipment label. Then it will be shipped and you get tracking info.

Edit: Just so you guys know "Your order is currently being processed. Please check back tomorrow." is the status when you check from the normal order status page. "Your order has been sent for processing." is the status when you check on the pre-order specific page.
 
haticK said:
It seems the initial process status is checking their stock based on what you ordered and making sure payment goes through. Then they actually send it for processing which I'm assuming is putting what you ordered in the box and creating a shipment label. Then it will be shipped and you get tracking info.
Click to expand...

The way people are checking in, it sounds like there's one person sitting there putting all these orders through :p
 
UPDATE

My iPhone 6+ order is now showing on verizonwireless.com without me having to search by the pre-order number but the order date is showing as 9/14/14 and the transaction is not showing on my card statement at all. So I don't know if it's in the process of being posted and disappeared or what. When I click on 'click here for more details' it says:

We do not have a record of Order Number XXXX54. Please try again later.

So I hope that it's in the process of being shipped or something...

EDIT:

When I went and typed in the preorder number and put in my last name it gave me this:

Order Number: XXXX54
Tracking Number:
Hide tracking details
Status: Your order is currently being processed. Please check back tomorrow.

That first part really scared the crap out of me, I thought it got cancelled or something but I am chatting with an agent just to confirm that my order is still in the system.
 
SneakyToast said:
Yeah, looking at it now, not many people ordered the 16GB. Out of curiosity, what are you guys storing on your phones? I thought I wouldn't really need the space since I stream all my music through the likes of Spotify and Subsonic; I hope I wasn't wrong…

I guess I still have hope they'll honor the confirmation email.
Click to expand...

I for one have over 16GBs of music. So 16GB iphone would not work for me. I was planning on ordering a 32 but since they didnt make a 32 this time I went with a 64.
 
bigeasy4 said:
Verizon just charged my CC. I ordered the 6+ 64GB SG at around 3:15 EST on Friday and my order status just changed to: "Your order is currently being processed. Please check back tomorrow." My e-mail confirmation says delivers by 9/19 so looks like I might actually get it then!
Click to expand...


Same boat! Hopefully we get tracking info soon to be sure.
 
Ordered a 6 and a 6+ at approximately 3:45 am, ordered via Verizon Edge so I can't tell anything by when a CC is charged. The 6 said I would receive it by 9/19 and we have a FedEx tracking number stating same so that isn't an issue, I think pretty much everyone that ordered a 6 is getting their phone on release day.

My 6+ is a completely different store. When it was ordered it said receive by 10/7. The first few times I checked on Friday and into Saturday it still said 10/7. At some point Saturday evening it changed from receiving on or before 10/7 to shipping info not available. I've gone to another order status page that was posted here that "we received your order and it is in process", has been saying that since Saturday evening as well. In MyVerizon, when I try to go to order status is says that tool is not available at this time. I really needed my phone on the 19th, the 6+ is mine and the 6 is my husband's. My 5 is fubared and I REALLY need a new phone for many reasons so at this point I am pretty frustrated. I ordered a 64BG gold plus, order number 2108*** and order location 1456901. I am in North Carolina. Has anyone in a similar situation gotten shipping info on their 6+ yet? I'm losing my mind! :mad:
 
My status finally updated. It went from "..processing" to an order number, and in the tracking number section it says:

Tracking Number: Status: 09/19/2014Your order will ship by 09/19/2014

I was hoping for a tracking number so I can follow its journey to my doorstep.
 
Yeah they finally took out the money out of my bank account!!!:) My ship date email confirmation says 9/19. Verizon website says it's being processed to check back tomorrow.
 
Got an email last night/this morning saying it shipped and is on track for pickup on the 19th (I did it in store).

Hopefully they'll have the upgrade issue on my account fixed (They accidentally paid off my mom's Edge agreement instead of mine for a 2 year contract. I was told it would be fixed that day...3 days later still no update...)
 
ladytonya said:
My 6+ is a completely different store. When it was ordered it said receive by 10/7. The first few times I checked on Friday and into Saturday it still said 10/7. At some point Saturday evening it changed from receiving on or before 10/7 to shipping info not available. I've gone to another order status page that was posted here that "we received your order and it is in process", has been saying that since Saturday evening as well. In MyVerizon, when I try to go to order status is says that tool is not available at this time. I really needed my phone on the 19th, the 6+ is mine and the 6 is my husband's. My 5 is fubared and I REALLY need a new phone for many reasons so at this point I am pretty frustrated. I ordered a 64BG gold plus, order number 2108*** and order location 1456901. I am in North Carolina. Has anyone in a similar situation gotten shipping info on their 6+ yet? I'm losing my mind! :mad:
Click to expand...

Apparently 10/7 (possibly) means backordered for the 6+, and it will likely not arrive on the 19th.
 
smokechaser said:
Please put the exact quote you see from verizon. You said processing but I've seen about 5 different processing statuses.

For example. My status shows. "We received your order and it is in process. Payment not taken yet." but many other people see something slightly different. I ordered on A SATURDAY lol and my credit card was already charged.
Click to expand...

This is what it just changed to for me


2iafo1x.jpg



My cc was charged also
 
Status update from me.

Ordered 35-40 mins into preorder opening. 6+ 128 space grey. Upgrade and joined Edge. Still no tracking, No status update as of yet. Not able to see any orders under My Verizon (error message). Manual order search shows order received and in process. No ETA on that page either.

Order Confirmation shows 9/19 delivery.

The end.
 
Ok, this is really weird. When my status updated on my computer it says "Your order has been sent for processing." On my phone (I had Safari opened all day with the page open) it says "We recieved your order and it is in process." with an expected ship date of 9/19. What's even more weird is the Ace Order Number and Ace Order Location are completely different.
 
I was looking at my receipt on Verizon's website and it says that my order was placed at 3:14 AM EST. So if some of these posts are true then I barley made the cut off for 9/19 delivery lol
 
bigeasy4 said:
I was looking at my receipt on Verizon's website and it says that my order was placed at 3:14 AM EST. So if some of these posts are true then I barley made the cut off for 9/19 delivery lol
Click to expand...

I wouldn't panic just because one rep said cut off time was 3:15AM ... different reps are saying different times. So knowledgeable.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back