Not sure why so many people want to chat with the reps. Half the time, the info they give you is wrong you've already received a confirmation email (most of us). Calling a rep isn't going to speed up the process.
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VZW Order Status Thread
- Thread starter ScubaCinci
- Start date
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The Verizon website has gone completely haywire for me. First it said I couldn't access it because I wasn't an account manager, now it says my account is suspended.
You guys have killed Verizon
You can't kill it! It's like a roach!
Did your email confirmation always say that it would be delivered October 7, or did it originally say some other date?
My card was finally pre authorized for the total amount rather then just 0.00 and the status on vzw website changed to "your order will ship by 9/19" instead of it saying it was being processed or whatever it first said. My email said delivery by 9/19 so Im not worried too much. FWIW I ordered 9/12 at 5:00am. 4.7"
URGENT URGENT URGENT
FORUMS COMPETITION:
ATT sticky thread: 1390 replies with 127,845 VIEWS
Verizion sticky thread: 1378 replies with 80,511 VIEWS
UK sticky thread: 3688 replies with 246,089 VIEWS
We don't care about sprint or tmobile SOOOO...
ATT is totally kicking our REPLIES and VIEWS ASS!!!. START blabbering about anything people.
FORUMS COMPETITION:
ATT sticky thread: 1390 replies with 127,845 VIEWS
Verizion sticky thread: 1378 replies with 80,511 VIEWS
UK sticky thread: 3688 replies with 246,089 VIEWS
We don't care about sprint or tmobile SOOOO...
ATT is totally kicking our REPLIES and VIEWS ASS!!!. START blabbering about anything people.
I have literally received a different answer from each one I have talked to. It's somewhat entertaining that this point
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That's because ATT has totally fubar'ed the process, while Verizon is only doing it mildly.
Lucky you!
Just being honest. Just tell them you are frustrated with phone support and they will feel sorry for you and help you. My experience.
I mean, They should help us we are spending a lot of money. They owe it to us.
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I have literally received a different answer from each one I have talked to. It's somewhat entertaining that this point
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That's because ATT has totally fubar'ed the process, while Verizon is only doing it mildly.
I really don't feel like reading everything in that horrible carrier's notes (I had ATT for a few years and it was the worst carrier experience ever). Verizon is bad but not as bad as all the others. You go with the worst evil, ya know?
Please explain HOW ATT IS ****ING UP THE WORLD?
Regardless of anything, we're on the better network and our lives just overall better. And they know it too.
I somehow ordered my 6 Plus Silver 16GB at like 5:30 EST and got a 9/19 delivery date on both the check-out and confirmation email. Still no update past that, though, except that checking the status on vzw.com gives no information available now. So that's great.
They're canceling orders, and some orders that were showing as 9/19 are now not showing as shipping until November.
Me too!! 64gb plus silver. Ordered 3:15 Cst. Confirmation email stated deliver by 9/19. Credit card charged full amount.
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I'm in the exact same boat. I was done with my order by 12:07 AM PST. Nothing yet. Gray 128GB plus.
Hey COol!? Mine too! I was 139,000 order number series, ordered a few minutes before yours.
i6+ 64gb slate
edit: plus my card got charged.
It seems most people were ordering the 64 or 128 in the 6+ might have something to do with why your delivery date said 9/19 even though you ordered a bit later.
Wow. Thats really bad. Back in the day, I dropped ATT because I couldn't make a phone call from middle of the street in Kansas City. Now I make calls in the middle of the street.
For 10/7 people:
Terrall from online chat just told me that 10/7 is the backorder date, and it is possible they will get phones in before then, and they will go out in order of the queue.
Sounds basically like what I had been thinking all along, and that the phones may come earlier but 10/7 is a worst-case scenario. His answer was vague enough to be plausible
Terrall from online chat just told me that 10/7 is the backorder date, and it is possible they will get phones in before then, and they will go out in order of the queue.
Sounds basically like what I had been thinking all along, and that the phones may come earlier but 10/7 is a worst-case scenario. His answer was vague enough to be plausible
Verizon charged my card and status changed
Well, within the last hour that I just posted my status and situation, similar to many, I noticed that the status has changed to "processing to check tomorrow" for more info. Also went to my AMEX and saw that instead of the $1.00 pre-auth charge that's been there since I ordered it, it now shows the total full amount that I paid for my 6+. For me, that's promising. Hopefully good news for all you other early birds like me in the post that set their alarms (like I did) or stayed up to be among the first. Definitely put a smile on my face with the possibility of getting my phone Friday.
Well, within the last hour that I just posted my status and situation, similar to many, I noticed that the status has changed to "processing to check tomorrow" for more info. Also went to my AMEX and saw that instead of the $1.00 pre-auth charge that's been there since I ordered it, it now shows the total full amount that I paid for my 6+. For me, that's promising. Hopefully good news for all you other early birds like me in the post that set their alarms (like I did) or stayed up to be among the first. Definitely put a smile on my face with the possibility of getting my phone Friday.
Mine is finally moving along! Sorry, but I cannot remember what time Verizon finally let me in (sometime around 3:20).
Here are my details:
Order Status - Sent for processing
Charged? - Yes, charged to my Chase credit card
Phone - 6+, 64gb, silver
Account - New customer
I had a temporary authorization of $0 on my card for about 6 hours on Friday and it disappeared and nothing has been seen on there until now. My e-mail confirmation said 9/19, so it looks good!
Here are my details:
Order Status - Sent for processing
Charged? - Yes, charged to my Chase credit card
Phone - 6+, 64gb, silver
Account - New customer
I had a temporary authorization of $0 on my card for about 6 hours on Friday and it disappeared and nothing has been seen on there until now. My e-mail confirmation said 9/19, so it looks good!