You're situation is an exact mirror of mine. Even the number of phones, models and color. I did the Live Chat today and that agent was no help. I called in and explained my issue/confusion with the dates. The agent was very nice and checked each order. He stated that I will receive them both on 9/19. It seemed like he was going through screens to find something. He even stated that I would receive both phones in one package and not separately.
So I have some hope. I would still like to have a confirmation number.
Same situation for me, but it got some hard info tonight on the way home. Mine will be shipping on the 18th, to be received on the 19th. My card will be charged when it ships on Thursday.
Take it for what you will.