iPad mini Warped/Bent iPad Mini (2nd Gen) Frame

ccolaco

macrumors 6502
Original poster
Jul 5, 2007
416
54
Just picked up my iPad mini and noticed the frame has a significant bend. Very unusual as I could have sworn it was perfect yesterday. Only noticed the bend after noticing a gap in the Smart Cover. Did not drop or damage it once. Anyone else experiencing this? About to take it to the Apple store.
 

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quamsi

macrumors regular
Nov 18, 2013
191
94
Cool! You got one of those new "flex" screens! :cool:

Seriously though, when did you get that ipad?
 

ccolaco

macrumors 6502
Original poster
Jul 5, 2007
416
54
Bought it the day the new Retina minis were available. Was able to pick up one in store when they launched.
 

DeltaMac

macrumors G4
Jul 30, 2003
10,266
2,697
Delaware
Looks like it has been dropped, or banged pretty hard… (or some object fell across a corner of the iPad.)
I think there was enough stress on the case that you are lucky the display didn't crack.
I saw one like this a couple of years ago that was accidentally slipped into a drawer as it was closing. There was a nice stress crack on the display from that, too.
 

ccolaco

macrumors 6502
Original poster
Jul 5, 2007
416
54
I haven't dropped or damaged it once. And you can tell by looking at the casing that no physical damage was done.
 

NovemberWhiskey

macrumors 68040
May 18, 2009
3,017
1,268
A drop is not going to bend the ipad like that.

OP: There have been many iphone users who had the same problem with their phones. They faced a lot of trouble getting replacements, and a lot of the fanboys here even fought them tooth and nail claiming that they damaged their devices.

My suggestion, is that if Apple denies you a replacement (i.e. blames you for dropping it) I would take it to a third-party and have them open up the ipad (while documenting everything on camera) and look for evidence of a swollen battery or other defective component.

Then contact Apple Executive Relations, or email Tim Cook.

Hope they take care of you!
 

shamash

macrumors 6502a
Jul 19, 2008
588
18
Taichung, Taiwan
You may not have dropped it, but you most likely sat on it or somehow put weight on it.

I've never really heard of an iPad just deciding to bend itself after a month.
 

wordoflife

macrumors 604
Jul 6, 2009
7,563
34
I'm not saying that you did it, but I find it hard to believe that it happened by itself :confused:
 

samiznaetekto

macrumors 65816
Dec 26, 2009
1,016
24
I haven't dropped or damaged it once. And you can tell by looking at the casing that no physical damage was done.
I wonder if it was caused by the battery about to explode. Exploding batteries are not unheard if, but in this case the process stopped by letting gases out.

I'd be very very careful handling it before you return it. Consider it unexploded ordinance.
 

ccolaco

macrumors 6502
Original poster
Jul 5, 2007
416
54
Just got back from the Apple store. The genius knew right away it wasn't my fault and replaced it right away. He was even nice enough to pull a brand new one off the shelf as they had no more replacement units. Still very strange as to how it even happened but satisfied nonetheless!
 

WilliamG

macrumors G3
Mar 29, 2008
9,090
2,549
Seattle
Just got back from the Apple store. The genius knew right away it wasn't my fault and replaced it right away. He was even nice enough to pull a brand new one off the shelf as they had no more replacement units. Still very strange as to how it even happened but satisfied nonetheless!
Glad you got the situation fixed. Try and be more careful in future! These things don't bend by themselves!
 

sammy-boy

macrumors regular
Nov 2, 2013
183
0
Staffordshire, UK
Could that be something that occurred during manufacture, or during transport to the store/warehouse?

I've dropped a 1st gen mini before, landing quite hard on a corner and cracking the screen - didn't bend the chassis like that though!
 

Capt T

macrumors 6502a
Mar 20, 2010
968
250
Just got back from the Apple store. The genius knew right away it wasn't my fault and replaced it right away. He was even nice enough to pull a brand new one off the shelf as they had no more replacement units. Still very strange as to how it even happened but satisfied nonetheless!
Did they say what it was that caused it?
 

ZipZap

macrumors 603
Dec 14, 2007
5,503
910
The fact they they knew right away it was not your fault is interesting. I wonder how many non-apple store purchasers with this problem have been given a hard time.
 

boobie12

macrumors 6502
Sep 20, 2012
435
8
Possibly the battery? My old white MacBook bent out the bottom when the battery I guess exploded or was ruined
 

TBONE72

macrumors regular
Sep 25, 2007
188
11
A drop is not going to bend the ipad like that.

OP: There have been many iphone users who had the same problem with their phones. They faced a lot of trouble getting replacements, and a lot of the fanboys here even fought them tooth and nail claiming that they damaged their devices.

My suggestion, is that if Apple denies you a replacement (i.e. blames you for dropping it) I would take it to a third-party and have them open up the ipad (while documenting everything on camera) and look for evidence of a swollen battery or other defective component.

Then contact Apple Executive Relations, or email Tim Cook.

Hope they take care of you!
I'm almost convinced that these chassis bending issues are caused by an overheating battery. My iPhone 5 bent slightly. Prior to that it had an episode overnight of the phone getting VERY hot while it was charging. Apple replaced mine.
 

WildCard^

macrumors regular
Oct 11, 2013
152
0
Imagine how hot it would have to get to actually torque the frame. I went to engineering school as I imagine many readers here have, took a bevy of mechanical aspect classes. I am scratching my head.

OP, I believe you as evidently Apple did. The only thing I can come up with to explain how your iPad mini bent as it did is if it was squeezed lengthwise, such as in a vice tightened slowly so as to not abruptly crack it.

Can anyone else come up with anything more plausible? Again, this isn't a bash OP, I believe him/her. I am trying to CSI it, I guess.
 

Lucille Carter

Suspended
Jul 3, 2013
1,266
4
Just got back from the Apple store. The genius knew right away it wasn't my fault and replaced it right away. He was even nice enough to pull a brand new one off the shelf as they had no more replacement units. Still very strange as to how it even happened but satisfied nonetheless!
You are VERY lucky.

Try to not sit on it again!

No way you used that bent iPad for a whole day and did not notice. LOL!
 

Lucille Carter

Suspended
Jul 3, 2013
1,266
4
Imagine how hot it would have to get to actually torque the frame. I went to engineering school as I imagine many readers here have, took a bevy of mechanical aspect classes. I am scratching my head.

OP, I believe you as evidently Apple did. The only thing I can come up with to explain how your iPad mini bent as it did is if it was squeezed lengthwise, such as in a vice tightened slowly so as to not abruptly crack it.

Can anyone else come up with anything more plausible? Again, this isn't a bash OP, I believe him/her. I am trying to CSI it, I guess.
It was likley sat on after purchase. No way you could even get the case on it if it came out of the box with that much of a bend.

Sorry but I claim BS.
 
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