iPad mini Warped/Bent iPad Mini (2nd Gen) Frame

Discussion in 'iPad' started by ccolaco, Dec 17, 2013.

  1. ccolaco macrumors 6502

    Joined:
    Jul 5, 2007
    #1
    Just picked up my iPad mini and noticed the frame has a significant bend. Very unusual as I could have sworn it was perfect yesterday. Only noticed the bend after noticing a gap in the Smart Cover. Did not drop or damage it once. Anyone else experiencing this? About to take it to the Apple store.
     

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  2. braddick macrumors 68040

    braddick

    Joined:
    Jun 28, 2009
    Location:
    Encinitas, CA
    #2
    This thread subliminally makes me want an Oreo cookie.
     
  3. quamsi macrumors regular

    Joined:
    Nov 18, 2013
    #3
    Cool! You got one of those new "flex" screens! :cool:

    Seriously though, when did you get that ipad?
     
  4. ccolaco thread starter macrumors 6502

    Joined:
    Jul 5, 2007
    #4
    Bought it the day the new Retina minis were available. Was able to pick up one in store when they launched.
     
  5. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #5
    Looks like it has been dropped, or banged pretty hard… (or some object fell across a corner of the iPad.)
    I think there was enough stress on the case that you are lucky the display didn't crack.
    I saw one like this a couple of years ago that was accidentally slipped into a drawer as it was closing. There was a nice stress crack on the display from that, too.
     
  6. ccolaco thread starter macrumors 6502

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    Jul 5, 2007
    #6
    I haven't dropped or damaged it once. And you can tell by looking at the casing that no physical damage was done.
     
  7. NovemberWhiskey macrumors 68030

    NovemberWhiskey

    Joined:
    May 18, 2009
    #7
    A drop is not going to bend the ipad like that.

    OP: There have been many iphone users who had the same problem with their phones. They faced a lot of trouble getting replacements, and a lot of the fanboys here even fought them tooth and nail claiming that they damaged their devices.

    My suggestion, is that if Apple denies you a replacement (i.e. blames you for dropping it) I would take it to a third-party and have them open up the ipad (while documenting everything on camera) and look for evidence of a swollen battery or other defective component.

    Then contact Apple Executive Relations, or email Tim Cook.

    Hope they take care of you!
     
  8. shamash macrumors 6502a

    shamash

    Joined:
    Jul 19, 2008
    Location:
    Taichung, Taiwan
    #8
    You may not have dropped it, but you most likely sat on it or somehow put weight on it.

    I've never really heard of an iPad just deciding to bend itself after a month.
     
  9. wordoflife macrumors 604

    wordoflife

    Joined:
    Jul 6, 2009
    #9
    I'm not saying that you did it, but I find it hard to believe that it happened by itself :confused:
     
  10. samiznaetekto macrumors 65816

    Joined:
    Dec 26, 2009
    #10
    I wonder if it was caused by the battery about to explode. Exploding batteries are not unheard if, but in this case the process stopped by letting gases out.

    I'd be very very careful handling it before you return it. Consider it unexploded ordinance.
     
  11. ccolaco thread starter macrumors 6502

    Joined:
    Jul 5, 2007
    #11
    Just got back from the Apple store. The genius knew right away it wasn't my fault and replaced it right away. He was even nice enough to pull a brand new one off the shelf as they had no more replacement units. Still very strange as to how it even happened but satisfied nonetheless!
     
  12. Ladybug macrumors 65816

    Ladybug

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    Apr 13, 2006
  13. WilliamG macrumors 604

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    Mar 29, 2008
    Location:
    Seattle
    #13
    Glad you got the situation fixed. Try and be more careful in future! These things don't bend by themselves!
     
  14. sammy-boy macrumors regular

    Joined:
    Nov 2, 2013
    Location:
    Staffordshire, UK
    #14
    Could that be something that occurred during manufacture, or during transport to the store/warehouse?

    I've dropped a 1st gen mini before, landing quite hard on a corner and cracking the screen - didn't bend the chassis like that though!
     
  15. Capt T macrumors 6502a

    Joined:
    Mar 20, 2010
    #15
    Did they say what it was that caused it?
     
  16. Skika macrumors 68030

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    Mar 11, 2009
  17. ZipZap macrumors 601

    Joined:
    Dec 14, 2007
    #17
    The fact they they knew right away it was not your fault is interesting. I wonder how many non-apple store purchasers with this problem have been given a hard time.
     
  18. boobie12 macrumors 6502

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    Sep 20, 2012
    #18
    Possibly the battery? My old white MacBook bent out the bottom when the battery I guess exploded or was ruined
     
  19. ZuneMan? macrumors regular

    Joined:
    Nov 21, 2008
    Location:
    Apple Store
    #19
    I think one of your friends sat on it without telling you.
     
  20. TBONE72 macrumors regular

    Joined:
    Sep 25, 2007
    #20
    I'm almost convinced that these chassis bending issues are caused by an overheating battery. My iPhone 5 bent slightly. Prior to that it had an episode overnight of the phone getting VERY hot while it was charging. Apple replaced mine.
     
  21. WildCard^ macrumors regular

    Joined:
    Oct 11, 2013
    #21
    Imagine how hot it would have to get to actually torque the frame. I went to engineering school as I imagine many readers here have, took a bevy of mechanical aspect classes. I am scratching my head.

    OP, I believe you as evidently Apple did. The only thing I can come up with to explain how your iPad mini bent as it did is if it was squeezed lengthwise, such as in a vice tightened slowly so as to not abruptly crack it.

    Can anyone else come up with anything more plausible? Again, this isn't a bash OP, I believe him/her. I am trying to CSI it, I guess.
     
  22. PracticalMac macrumors 68030

    PracticalMac

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    Jan 22, 2009
    Location:
    Houston, TX
    #22
    Got Milk? (tm)
     
  23. Lucille Carter macrumors 65816

    Joined:
    Jul 3, 2013
    #23
    You are VERY lucky.

    Try to not sit on it again!

    No way you used that bent iPad for a whole day and did not notice. LOL!
     
  24. PracticalMac macrumors 68030

    PracticalMac

    Joined:
    Jan 22, 2009
    Location:
    Houston, TX
    #24
    horrendous bend, how could it pass QC at MFG?

    Still, could have slipped though.
     
  25. Lucille Carter macrumors 65816

    Joined:
    Jul 3, 2013
    #25
    It was likley sat on after purchase. No way you could even get the case on it if it came out of the box with that much of a bend.

    Sorry but I claim BS.
     

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