That reminds me of "the Kid", Charles Chaplin. He was a glass repair man and he would send his kid to break some windows around the neighborhood (which he would later repair)
)
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
watchOS 5.1 - I think my watch is bricked
- Thread starter Bazooka-joe
- Start date
- Sort by reaction score
That reminds me of "the Kid", Charles Chaplin. He was a glass repair man and he would send his kid to break some windows around the neighborhood (which he would later repair)
)Contact Apple support and if you have AppleCare+ you must ask for "Express Replacement". If you don't have AppleCare+ they'll offer to send you a box to send in the Watch for repair.
If you don't have AppleCare+ and were planning on getting it eventually, you can buy it and wait a few hours for the system to update your account. Then you can contact Apple and ask for the express replacement.
Their public statement has been useless. Customers are still getting support people who seem to be unaware of the issue. The small amount of users could be thousands or tens of thousands.
Would be nice but as CEO his main concern is protecting the stock price and not the immense suffering of losing a watch for a few days.
Fair enough and again, I can only begin to understand the frustration you folks must be feeling. Easier for me to say this since I didn't update and am not dealing with it, but I always try to keep in mind that mistakes happen, they will always happen. It's how companies deal with them that makes all the difference in the world. Here's hoping you enjoy the new watch.
I already asked this but I’ll try again - do you guys know what you get with Express Replacement? Refurbished or new?
Same issue with my Series 4 LTE and the 5.1 update. Apple Care made the earliest available appointment for me tomorrow but indicted that it is doubtful that there will be in-store inventory to replace it. My white Apple is on and i'm not able to shut off the watch, I guess the battery will give out.
I can't get an answer from apple other than it will EITHER be new or all new internals (refurbished).
sooooo no one knows....
It was just released a month ago, so I doubt they have refurbished stock available.
Just left the Apple store, they gave me a new watch in 10 minutes. S4 44mm
That is why I buy Apple!
That is why I buy Apple!
I was able to find another watch to buy, hopefully I won’t receive an email that was a mistake and is not available ) the bricked one I am able to send it back and receive a refund (I bought it online from my carrier provider) or to send it to repair. I’m waiting to see if I received on 02 November the one I bought today. So, in this exact moment, I have two series 4 payed and none to use. Am I a true apple sheep or not? 
) the bricked one I am able to send it back and receive a refund (I bought it online from my carrier provider) or to send it to repair. I’m waiting to see if I received on 02 November the one I bought today. So, in this exact moment, I have two series 4 payed and none to use. Am I a true apple sheep or not? 
I couldn’t live with myself for not taking advantage of this opportunity so I swapped my BNIB gold aluminum that I got today for a silver Nike + version lol
Guess the silver lining to all this is that I got the Apple Watch I originally wanted but couldn’t wait for the Nike version to come out
Guess the silver lining to all this is that I got the Apple Watch I originally wanted but couldn’t wait for the Nike version to come out
My Watch Series 4 is bricked as well! Called Apple Support last night, and they ended up sending me to level 2. The guy said he’d have to refer it to Apple Engineering and promised to call me back on Thursday night. After I hung up the phone, I received an email that my case was closed!! Went online, and received an error message when I tried to check on the incident number’s status. I’m NOT a happy camper!!
I went through this with the original watch. Brand new one shipped took no more than 2 days. You do get that hold placed on a credit card but the return was processed very quickly.
I was just notified that my Express Replacement was picked up by FedEx for delivery tomorrow. I purchased AppleCare+ today and reopened my case, expressly asking for express replacement instead of shipping the bricked one back first.
If you have AppleCare+ or are considering getting it, this is the way to go.
If you have AppleCare+ or are considering getting it, this is the way to go.
Not the first time and not the last time that this will happen with an Apple product.
It’ll be fixed. Replacements will arrive. Apple will address it when they figure out Exaxtly what is going on.
Is it iPhone iOS somehow? Watch OS? A combination? Model specific issue? Not everyone was affected so they have to work the problem before they can name the problem.
Everyone will survive(except those that won’t have fall detection for a few days).
It’ll be fixed. Replacements will arrive. Apple will address it when they figure out Exaxtly what is going on.
Is it iPhone iOS somehow? Watch OS? A combination? Model specific issue? Not everyone was affected so they have to work the problem before they can name the problem.
Everyone will survive(except those that won’t have fall detection for a few days).
the pain your going through will be unreal if you need a chat am here all the stuff going on in the world nothing compares to what your going through mate hold on little solider theres light at the end of the tunnel
I called yesterday and the "senior advisor" was totally clueless. So I went onto the Grove Apple Store (in Los Angeles) and I asked to speak to the manager. I showed her how my watch was bricked. She said that she knows nothing about it and can't do anything about it until she gets an official notice directly from Apple. She could make me an appt for a "genius" but it would be almost a 4-hour wait. I said no thank you. So this morning when I woke up I called Apple again and asked for an express replacement. I was told that since I did not AC+ they could only send me an empty box to send it back and then send me a replacement. I figured I would go to the Beverly Center Apple store and see what they could do for me. I figured if they have to send it in they would at least speed up the process by one day by not having to wait for the empty box to ship it back. I was first in line but somehow everyone that was behind me (also walk-ins, no appt either) were helped before me. I was finally helped and they were all ready to swap it out. (they had the exact match in stock) a SG 44mm Nike sports loop. Then he asked me to enter my email into his iPhone so they could complete the transaction. I asked why he said so he could find my purchase. I said I actually bought it at ABT. He then said I have to return it to them. I said they are not in Los Angeles and I can't just drive over there. He then said since I did not get it at an Apple Store they could not just swap it out like he said he would do. I do not understand why it matters where I got it from. IT IS THEIR PRODUCT AND THEY WERE THE ONE THAT BRICKED IT!!. I was mad. They would not budge. Since I use my watch daily, I walk over 10 miles a day and I need it to see how far I have walked. I walk around a small track and I have no idea how many times I walk around it to get my 10 miles (probably many hundred times) Plus I have over 1100 perfect days of closing all my rings. So I bought the one he was going to swap mine out with and I will just return it when they get my replacement. So stupid. What a PAIN IN THE A$$.
Is this just a hunch or can you point to even a scintilla of evidence that this is true? Do you think Tim Cook is personally making decisions as to how to replace broken devices?