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watchOS 5.1 - I think my watch is bricked

Not regional then but limited to Series 4 unless anyone with an older model is affected?
 
I hate this roundabout, my first s4 was faulty and had to wait three weeks for a replacement and now i have another two week wait.
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Jeff Barlow said:
Don't know if it has anything to do with it, but I updated from my iPhone X before I updated the phone's OS.
Click to expand...
I updated my XS Max to 12.1 before my watch
 
Just got off chat on support app. Mailing it in. Email confirmation - "Problem Description: System-wide Issues - Frozen - Apple Logo"
 
I upgraded (bricked) mine using an iPhone X too. I had just upgraded it to 12.1 with no problems.
 
Same here. S4 Aluminum, 10 minutes new straight out of the box.

I’ll walk into the local Apple store. If it’s not a straight swap for a brand new unit, I’m done with Apple. I’ve already had to replace my iPhone XS twice.
 
+1, I don't know how we're at 3 pages and they haven't pulled the update. WTF...

Bricked SSSB Apple Watch S4.

How has Macrumors not flagged this as well? Hey @Doctor Q ... I think we're hitting critical mass to at the very least post a flag on the front page to hold off on updating the Apple Watch.
 
jwlbel said:
Just got off the phone with a so-called "senior advisor" Totally clueless. I told her I am not the only person that this is happening to. She kept acting like she knew more than anyone else. She had me to power it off, didn't work. She had me restart my phone, didn't help. She had me unpair my watch from my phone, didn't help. She then suggested I take it to an Apple Store. She could get me an emergency appointment on Friday...lol. I checked IstockNow and none of the local stores have anything in stock. I was going to buy a new one and use that while mine is being repaired. I know they do not have replacements in the store, it has to be sent out.
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Apple typically sets aside some store stock to use for in-person replacements, it wouldn't hurt to call them to see.
 
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So the watches are frozen. How the hell do we unpair from our phones. Its easy to remove from the cloud but when our replacements arrive, will our old watches still show in the watch app on the phones
 
Wurzelmuschel said:
+1, thanks Apple. I just received my Series 4 Watch yesterday and bricked it today with WatchOS 5.1...
Click to expand...

Seanyboy said:
Cheapskate aluminium here but bricked for more than 2 hours now. What is the common factor? Where is everyone having this problem? Maybe it’s Regional?

Just seen it’s Europe and USA.
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KrispyKrink said:
Same here. S4 Aluminum, 10 minutes new straight out of the box.

I’ll walk into the local Apple store. If it’s not a straight swap for a brand new unit, I’m done with Apple. I’ve already had to replace my iPhone XS twice.
Click to expand...

IT JUST WORKS!!!
/s
 
Just noticed something really worrying. My bricked watch has been on the puck for three hours now. Normally it would be a little warm from charging but it is absolutely cold.

Can anyone else confirm this?
 
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Trik said:
+1, I don't know how we're at 3 pages and they haven't pulled the update. WTF...

Bricked SSSB Apple Watch S4.

How has Macrumors not flagged this as well? Hey @Doctor Q ... I think we're hitting critical mass to at the very least post a flag on the front page to hold off on updating the Apple Watch.
Click to expand...
Just emailed Macrumors asking them to publish
 
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Seanyboy said:
Just noticed something really worrying. My bricked watch has been on the puck for three hours now. Normally it would be a little warm from charging but it is absolutely cold.

Can anyone else confirm this?
Click to expand...
Just accept that your watch is fubar and arrange a replacement.
 
Mine is bricked too. Series 4 aluminum. Now it’s going to have a bright Apple logo burning in the OLED screen. No way to turn it off till the battery dies. Apple screwed up and I won’t be happy unless they give me a new one in exchange.
 
wlow3 said:
Mine is bricked too. Series 4 aluminum. Now it’s going to have a bright Apple logo burning in the OLED screen. No way to turn it off till the battery dies. Apple screwed up and I won’t be happy unless they give me a new one in exchange.
Click to expand...
I asked Apple support about damage to the screen with the logo burining in for hours and they said it wouldn't harm the screen at all. Not sure i believe that rubbish
 
wlow3 said:
Mine is bricked too. Series 4 aluminum. Now it’s going to have a bright Apple logo burning in the OLED screen. No way to turn it off till the battery dies. Apple screwed up and I won’t be happy unless they give me a new one in exchange.
Click to expand...

Hold down the buttons for a hard reset, when you see the Apple logo, keep holding. After the logo disappears again, let go. That leaves it "off" it seems.
 
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Just got off the phone with the advisor. I went through the same process when my Series 0 had battery issues.

They ship a box. I send it back. They send another one. A week to ten days total.

What a total mess for a brand new watch. I'd get faster service if I bought a new one.
 
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