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watchOS 5.1 Update Bricking Some Apple Watches [Update: Apple Temporarily Pulls watchOS 5.1]
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Express is them sending a new one out overnight or two-days. Considering the S4 is still new, it's likely to be a brand new one in the simple square packaging.
I am the idiot that was the first to post on here about my watch being bricked. My watch iis 20?days out so outside the14 day window but after talking to tech support, I went through to after sales sbd told them that because it was Apple that has damaged my watch through buggy software that I expect a brand new factory fresh replacement upon my return via ups. They agreed and a replacement watch is showing as processing with a two to three week window.
[doublepost=1540969788][/doublepost]Mine was bricked. First time I have ever had a problem with an Apple Watch, after getting generation as they came out. I left it updating, checked back after an hour and found the Apple image on its screen - thought it must be close to finishing. Had other things to do and eventually came back more than an hour later - no change. Would not reset. Would not factory reset. Nothing. Quite a surprise!
It appears the watchOS 5.1 update that was released this morning is causing problems for some Apple Watch owners. Multiple MacRumors readers have had issues installing the new software and are reporting that the update has bricked their devices.
Customers who are affected are seeing their Apple Watches stuck at the Apple logo loading screen after initiating the watchOS 5.1 update.
Some customers who contacted Apple were initially told that the update could take a few hours, but multiple people have seen no progress after three or more hours. From MacRumors reader Bazooka-joe:It appears affected users have the Apple Watch Series 4, which is the newest Apple Watch that was released in September.
Some MacRumors readers have said that Apple is going to be shipping out replacement watches for those who have been affected.
Not all customers who have an Apple Watch Series 4 have had problems installing the watchOS 5.1 update, but as a cautionary measure, it's worthwhile to hold off downloading and installing the software until Apple pushes a fix. Apple has not pulled the watchOS 5.1 update as of yet.
Update: Apple has temporarily pulled the watchOS 5.1 update.
Article Link: watchOS 5.1 Update Bricking Some Apple Watches [Update: Apple Temporarily Pulls watchOS 5.1]
Really unfortunate for you, especially being that you already had a defective Apple Watch before this happened the bricking update. I know you’re having to wait another 2 to 3 weeks for another watch to due the software issue. I know Apple isn’t perfect and neither is software, but this seems highly disappointing coming from Apple with the software update, even though I know they will rectify the issue one way or the other.
I don’t know, it’s not far from what you have in your profile picture, the Apple Watch is far nicer looking than either.
The whole night it showed the apple logo (hello to burn in....).
I tried to reset it via pushing both buttons simultaniously.
Now it only shows a charging flash (red) next to the clock.
It changes to green with a ring around it if i put the watch back on the charger.
What to do now?
I tried to reset it via pushing both buttons simultaniously.
Now it only shows a charging flash (red) next to the clock.
It changes to green with a ring around it if i put the watch back on the charger.
What to do now?
Okay three things:
(1) Is it only S4 AWs affected.
(2) I agree 5.1 doesn't seem any different.
(3) Any ideas why some S4s are bricked and others, like mine...40mm aluminium /Nike, are not?
In Switzerland Apple doesn't offer any replacement (Series 4 Nike+) ... they will send it to a repair center and I have to count on at least 10 days ...
I bought it at Apple online ... according to the agent on the phone I would might have better luck when I would have bought it at a retail store, cause then the retail store might have given some service which Apple apparently don't want overhere
I bought it at Apple online ... according to the agent on the phone I would might have better luck when I would have bought it at a retail store, cause then the retail store might have given some service which Apple apparently don't want overhere
To help determine what may have happened, here was my scenario (mine was fine)
S4 Nike + 44mm 5.1 beta 4
iPhone 8+ 12.1 beta 4
I removed both the watch and the phone beta profiles and rebooted.
Updated watch first to production 5.1 - very fast, about 10 mins.
However, observations:
Watch updated initially in 3 mins and on phone said fine, but Apple logo with no white marks for about 3 mins. Phone said update completed. then I got the passcode on watch and as usual unlocked and then the white marks started. The circle was filled in about 2 mins and passcode again. Watch fine. However, the phone showed then installing and was hung. As watch was ok, i exited from watch app and then re-opened and checked for updates, said was up to date 5.1
I then updated the phone from the beta and although it said installing 12.0, on a reboot it was 12.1
I have submitted this through the dev portal to Apple as a ticket - although all went well, it may help them determine why some were ok and others weren't. In software, although it seems luck played a part, there is normally a reason
Feel for you guys that have a brick now
S4 Nike + 44mm 5.1 beta 4
iPhone 8+ 12.1 beta 4
I removed both the watch and the phone beta profiles and rebooted.
Updated watch first to production 5.1 - very fast, about 10 mins.
However, observations:
Watch updated initially in 3 mins and on phone said fine, but Apple logo with no white marks for about 3 mins. Phone said update completed. then I got the passcode on watch and as usual unlocked and then the white marks started. The circle was filled in about 2 mins and passcode again. Watch fine. However, the phone showed then installing and was hung. As watch was ok, i exited from watch app and then re-opened and checked for updates, said was up to date 5.1
I then updated the phone from the beta and although it said installing 12.0, on a reboot it was 12.1
I have submitted this through the dev portal to Apple as a ticket - although all went well, it may help them determine why some were ok and others weren't. In software, although it seems luck played a part, there is normally a reason
Feel for you guys that have a brick now
Did you have your watches restored from previous one or set as a new one? My update went without problem.
Yeah its frustrating. I have had phones since the 3G and iPad since the second gen. Add to that homepods and three generations of Apple TV and all without issues.
Never had to return anything.......but watches however...jeez. Three series 0's, 2 Series 2's, 2 series 3's and now awaiting my third series 4.
Tried updating last night on my 10 day old series 4 Nike 44mm
Apple logo on for the last 12 hours
Called apple supoort- they escalated and will be ringing me later today.
Apple logo on for the last 12 hours
Called apple supoort- they escalated and will be ringing me later today.
My S4 LTE aluminium is bricked as well. Sent iPhone logs to Apple, and waiting for word back after the engineers take a look.
BTW, I've had an Apple Watch since it launched, and I've always updated the software the day it's released without issue.
BTW, I've had an Apple Watch since it launched, and I've always updated the software the day it's released without issue.
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If you’ve not already sent it in I’d take it to an apple store anyway. Employees there have latitude to make calls like whether to just replace yours.
I'm also bricked. I spoke to an Apple support person in Europe this morning saying that their engineering team are working on the problem and he will get in touch with me when a solution to the issue has been found. No offer of replacement or repair yet.
Mine's a 44mm GPS space-grey Series 4. I was on iOS 12.1 at the time of the upgrade.
Mine's a 44mm GPS space-grey Series 4. I was on iOS 12.1 at the time of the upgrade.