Their excuses are so creative!!! How come a big shipping company will be so failed like this? Unbelievable!
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Where is Cinder?
- Thread starter charis1113
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Their excuses are so creative!!! How come a big shipping company will be so failed like this? Unbelievable!
Dear backers,
We have now received the awaited update from the shipping company:
1. Tracking numbers for all US backers remain unchanged.
2. Tracking numbers for the rest of the world have been changed and you will receive an email, expected to be within 12 hours.
3. Around 30 backers from the US have errors in their addresses and will be emailed directly, expected to be within 24 hours.
As regards the last batch, we are still collecting data in order to send as many as possible.
The shipping company has guaranteed that all tracking numbers will be working by this coming Monday, 14th September.
We hope this is the final update about tracking numbers and the next update will be released when packages are airborne.
We are sorry about this insane and unavoidable shipping mess; we fully understand your frustrations.
Best Regards,
Team Cupert Technology
We have now received the awaited update from the shipping company:
1. Tracking numbers for all US backers remain unchanged.
2. Tracking numbers for the rest of the world have been changed and you will receive an email, expected to be within 12 hours.
3. Around 30 backers from the US have errors in their addresses and will be emailed directly, expected to be within 24 hours.
As regards the last batch, we are still collecting data in order to send as many as possible.
The shipping company has guaranteed that all tracking numbers will be working by this coming Monday, 14th September.
We hope this is the final update about tracking numbers and the next update will be released when packages are airborne.
We are sorry about this insane and unavoidable shipping mess; we fully understand your frustrations.
Best Regards,
Team Cupert Technology
That's what happened with Zolo. They were experiencing delay after delay. I don't think they ever even shipped out their product to their backers..but somehow all the items were available on Amazon, and with prime shipping!
Is this a joke?
I just received a new tracking number and then it states:
So they won't ship them before? Sorry but now everybody will be really pissed and not believe that before it was the fault of EMS. How come the shipment will just be trackable on the day they are available on amazon.com???
EDIT: Ok, it was a mistake. They corrected it to 14th of Sept.
If its really available on Amazon.com by 21st of Sept., some people could get it quicker from Amazon than the backers. That is kind of sad.
China Post will probably take between 1-2 weeks.
I just received a new tracking number and then it states:
So they won't ship them before? Sorry but now everybody will be really pissed and not believe that before it was the fault of EMS. How come the shipment will just be trackable on the day they are available on amazon.com???
EDIT: Ok, it was a mistake. They corrected it to 14th of Sept.
If its really available on Amazon.com by 21st of Sept., some people could get it quicker from Amazon than the backers. That is kind of sad.
China Post will probably take between 1-2 weeks.
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What is Zolo exactly? I can only find Zolo Neurotico, which definitely is not it
Here's a link to the Zolo Indiegogo: https://www.indiegogo.com/projects/zolo-a-magnetic-case-battery-cable-system--2#/story. Lots of people still have not receive their product, yet it's readily available on Amazon (and has been for a while). Looks like they're offering a 200% refund, though. Makes me wish that I waited to get double my money back, lol.
Why do they offer a 200% refund? Is the price on Amazon higher than the 200% refund?
Could it be that ANKER bought their product? Cause the batteries on Amazon.com are called Anker Zolo.
I don't know the details about the refund thing. They have been in partnership with Anker from the get go. My point was, that I wouldn't be surprised if I saw CINDER available on Amazon before the backers receive theirs (since the same thing happened with Zolo).
Starting 21st of September (probably) from Amazon.com
On it's way (I hope).
Could it be that EMS and China Post is not the same?
I found this here:
http://chinaposttracking.org/ems-china-tracking/difference-between-china-post-and-ems-china.html
My tracking number starts with RM and ends with CN.
According to what I read, that means it comes from China (CN) bute is ONLY Registered Mail (RM) from China Post. This will take longer than EMS. (COULD SOMEBODY CONFIRM THIS PLEASE?)
The thing is, if you try to check a China Post registered mail item on the website from EMS, it will not show up, as it is not EMS. I have another China Post tracking number (RM.......CN) and it shows tracking at China Post, but not at EMS.
*EDIT*
UPDATE
THAT IS RIDICULOUS!
Guess why you have to go to 17track and not EMS. BECAUSE ITS NOT EMS. Ems is EXPRESS SHIPPING, but they probably wanted to save money and are USING only China POST!
Nobody will have their Cinder before 21st of Sept.
People who order on Amazon will likely have it quicker.
Is this how they say THANK YOU to their backers???
If you are interested in the shipping time of China Post, have a look here:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php
USA: Between 8-62 days (Average: 16 days)
UK: Between 6-40 days (Average: 12 days)
I found this here:
http://chinaposttracking.org/ems-china-tracking/difference-between-china-post-and-ems-china.html
My tracking number starts with RM and ends with CN.
According to what I read, that means it comes from China (CN) bute is ONLY Registered Mail (RM) from China Post. This will take longer than EMS. (COULD SOMEBODY CONFIRM THIS PLEASE?)
The thing is, if you try to check a China Post registered mail item on the website from EMS, it will not show up, as it is not EMS. I have another China Post tracking number (RM.......CN) and it shows tracking at China Post, but not at EMS.
*EDIT*
UPDATE
THAT IS RIDICULOUS!
Guess why you have to go to 17track and not EMS. BECAUSE ITS NOT EMS. Ems is EXPRESS SHIPPING, but they probably wanted to save money and are USING only China POST!
Nobody will have their Cinder before 21st of Sept.
People who order on Amazon will likely have it quicker.
Is this how they say THANK YOU to their backers???
If you are interested in the shipping time of China Post, have a look here:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php
USA: Between 8-62 days (Average: 16 days)
UK: Between 6-40 days (Average: 12 days)
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I've given up trying to track this. I'm just going to hope it'll show up around the same time other people have posted they received theirs.
I appreciate the info, frifra. Maybe I'll have better luck trying this on a PC vs. my phone.
It still says its unable to track it.
I appreciate the info, frifra. Maybe I'll have better luck trying this on a PC vs. my phone.
It still says its unable to track it.
So it's not really EMS after all huh? Anywhere on the project site that it says EMS (I doubt it now)?
If this is just regular registered post, from my experience it takes 10 to 60 days, regularly 30. That's NOT good news at all.
This reminds me of how Nomad shipped their stands, it took weeks to get them registered mail through some service.
They (Cupert) mentioned on the updates and in the comments quite often that it would be shipped by EMS. And now this. After all that delay it's not EMS. So far they did not comment on somebody's question on the IGG page if they now are only using China Post. But according to the tracking numbers it seems that way.
This leads to the question what this whole "EMS takes longer due to holidays, and then it takes another 48hours before tracking shows" was all about.
Can somebody from the US tell us the first few letters (e.g. the first 2 letters) and the last few letters of his shipping number? Maybe it is EMS. But not if it starts with RM and ends with CN.
I just cannot understand why after all the delay they would now use even slower shipping. Is it to make sure that no backer receives it before people can buy it on amazon?!
Dear backers, Finally some good news. US packages have been cleared by customs. NON-US will be cleared tomorrow. You can track your package here: http://www.17track.net/en/ Click on the big blue box - UPU. When packages are in the air you can track your package using EMS, and US backers can also use USPS. We are told they should all be on the plane latest wednesday morning. We also cleared the remaining 30 US customers. 3rd and last batch are planned to be shipped next tuesday, we still need to collect the data needed from backers before we have enough to cover the batch. Best Regards Team Cupert Technology
That does not look like EMS to me.
L stands for letter.
EMS tracking numbers should start with an E.
If you download the iOS app Parcel (4 free, but only allows to track 3 packages at a time) you can see who the carrier is: https://itunes.apple.com/us/app/parcel-delivery-tracking/id375589283?
EDIT: Referring to the newest update posted by Candurin (thank you by the way
).Next tuesday? A friend of mine still has no tracking number and he filled in everything correctly. He is not very happy now. They will send it on the 22nd of September. Ordering from Amazon.com will probably be faster. And he contacted them long time ago before all the delays.
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