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Who ordered from BestBuy ?

WilliamG said:
Delivery is different. It's the pickup that's REALLY poorly worded on Best Buy's site. It will say "Releases November 3" as you check out. That's not the same as saying YOU will get it November 3.
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Hopefully it’ll deliver on the 3rd, Best Buy don’t screw me uppppp....
 
Nov 3rd delivered to my office supposedly. Order completed at 3:04.... I ordered from Best Buy at full retail price and my order says model MQA52LL/A, but is that model A1865 or A1901? My AT&T line is paid by my employer, but I own the device. Is this phone going to come SIM free? Do I just put in my AT&T sim before booting?
 
arggg14 said:
Nov 3rd delivered to my office supposedly. Order completed at 3:04.... I ordered from Best Buy at full retail price and my order says model MQA52LL/A, but is that model A1865 or A1901? My AT&T line is paid by my employer, but I own the device. Is this phone going to come SIM free? Do I just put in my AT&T sim before booting?
Click to expand...

Huh? There’s no SIM free iPhone X during Preorder... I believe you’ll have to use the SIM card provided...
 
arggg14 said:
Nov 3rd delivered to my office supposedly. Order completed at 3:04.... I ordered from Best Buy at full retail price and my order says model MQA52LL/A, but is that model A1865 or A1901? My AT&T line is paid by my employer, but I own the device. Is this phone going to come SIM free? Do I just put in my AT&T sim before booting?
Click to expand...
I can speak to that a little. I worked for Best Buy not too long ago. They no longer sell "unlocked" iPhones. The iPhones they do have are called Universal iPhones. Essentially meaning they work for all the carriers in the US. I can't remember which model those ended up being, but all the phones were in one place, customers told us their carrier, and we grabbed the respective SIM card for that carrier. I do know, however, that as soon as you stick a SIM card into the phone, depending on your carrier, it will lock to your carrier. A guy bought one outright and was hoping to switch SIM cards between two carriers, but when he put in an AT&T SIM, it wouldn't work for his other carrier.

TLDR: The phone should work regardless of your carrier in the US, but locks to the carrier as soon as you put in a SIM card.
 
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Bbafett said:
Of course it says that with Best Buy. I would be shocked if you don’t get an email that Friday and says it got pushed back three weeks. Happens every time with target and Best Buy. I will never do that again with them.
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this is why I will not order with them. Even though I would get a $50 rewards card from the order. Dont want to take that chance
 
BobMcMuffin said:
I can speak to that a little. I worked for Best Buy not too long ago. They no longer sell "unlocked" iPhones. The iPhones they do have are called Universal iPhones. Essentially meaning they work for all the carriers in the US. I can't remember which model those ended up being, but all the phones were in one place, customers told us their carrier, and we grabbed the respective SIM card for that carrier. I do know, however, that as soon as you stick a SIM card into the phone, depending on your carrier, it will lock to your carrier. A guy bought one outright and was hoping to switch SIM cards between two carriers, but when he put in an AT&T SIM, it wouldn't work for his other carrier.

TLDR: The phone should work regardless of your carrier in the US, but locks to the carrier as soon as you put in a SIM card.
Click to expand...
So here's a question.... My employer pays for the service and I have no access to the AT&T account. Should I put in my wife's Verizon sim first and then the AT&T sim to give me more options down the road?
 
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I had a hard time ordering through Apple when I eventually got through check out my delivery was Nov 17-24. I was POd mostly cause I will be outta town that week. So went back to bed and thought, let me check BB. So I got up and BB had it available Nov 3 so I ordered. I have not canceled the Apple order yet just in case.
 
I was in the 2-3 week window on the apple site and rec'd the reservation message.

While at work this morning around 8:30am eastern I saw BB had Nov 10 pickup at store.
So I placed my order there. Hope it all works out for me :)
 
myscrnnm said:
Does Best Buy have a history of not delivering on their promises of iPhones?
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Well FWIW, I'm chatting with BB right now and I asked if the Nov 10th date was reliable. She said yes, the 10 or earlier.


/**********/

Thank you for choosing Best Buy, my name is Jeah B. How may I assist you today?
27-Oct 09:06 AM
Hello
27-Oct 09:06 AM
Hi there, how are you today?
27-Oct 09:07 AM
I rec'd an email for this order ORDERNUMBERHERE it says its received but not quite ready....at the bottom is the info for att trade in, Is that the part that is not ready?
27-Oct 09:08 AM
Here is the email subject
27-Oct 09:08 AM
line
27-Oct 09:08 AM
"We’ve received your order, but it's not quite ready! Order #ORDERNUMBERHERE"
27-Oct 09:08 AM
I understand that you are concerned about this order, no worries, I'd be more than happy to check and verify this for you.
27-Oct 09:09 AM
Also I see a link for schedule a pickup time....according to the order history I can pick up on Nov 10, should I set up an appointment now for that date?
27-Oct 09:10 AM
Let me review this one, Andrew.
27-Oct 09:11 AM
Can you please verify your phone number so I can check this order in my end?
27-Oct 09:12 AM
PHONENUMBER
27-Oct 09:12 AM
Thank you!
27-Oct 09:12 AM
Please allow me 2-3 minutes to review this order further.,
27-Oct 09:12 AM
I appreciate your patience. :)
27-Oct 09:12 AM
ok thanks
27-Oct 09:12 AM
Please bear with me.
27-Oct 09:13 AM
Hello there, thank you for waiting, Andrew.
27-Oct 09:16 AM
If I may ask this is the Apple iPhone X 256GB Silver ATT item, correct?
27-Oct 09:17 AM
yes
27-Oct 09:17 AM
Thank you for confirming, Andrew. Based on the details here, you pre order this item and you want to pick it up in store. The status of the item is that it was already received and processed but we are still waiting until the release date of the item.
27-Oct 09:21 AM
You can definitely set an appointment date for this.
27-Oct 09:21 AM
ok thanks, i just wanted to make sure I didn't have anythign else to do to help the order along.
27-Oct 09:21 AM
Is the Nov 10th store pickup date a reliable date?
27-Oct 09:22 AM
I totally understand, great thing you chat us about it to make sure everything is set with your pre-ordered item.
27-Oct 09:23 AM
Yes, it is.
27-Oct 09:23 AM
Excellent thanks!
27-Oct 09:23 AM
However if it is ready before that, you will surely be notified.
27-Oct 09:23 AM
You are most welcome, Andrew.
27-Oct 09:23 AM
It's my absolute pleasure!
27-Oct 09:24 AM
Is there anything else that I can help you with today?
27-Oct 09:24 AM
Nope thanks for your help, have a good one :)
27-Oct 09:24 AM
Thank you for the opportunity of assisting you today. We truly value your business with us. Please be safe and have a great day!:)
27-Oct 09:25 AM
 
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Me too, I was only able to get Nov 3 for Silver though - not a huge deal since I use a case/dbrand.
 
Not to burst your bubble but bestbuy has been known to push back delivery/pick up dates a few days before launch. Its why I didnt order with them.
 
I was in the same boat as some of you. I kept refreshing the Apple Store app and Apple website over and over. After it hit 3:03am eastern, I tried AT&T's site, but they had a 16 minute wait in a queue. I went to Best Buy's website and got right in. Pre-ordered the 256GB space gray for the 24 month AT&T payments and was good with a 3:08am eastern order time. Chose the free shipping option and it says "by 11/3".

I had to go through the process a second time to order the same model for my wife. Hers I had a little more trouble with. When it came time to verify the AT&T account, it kept failing on Best Buy. I went to the Apple site and it was finally up for me. Went through the ordering process and got that screen saying I would have one reserved for me in 2-3 weeks. Went back to Best Buy site and tried with another browser and it worked. Still got the "by 11/3" for shipping with an order time of 3:17am eastern.

I have never pre-ordered from anybody except Apple over the last 8 years, so I'm a little nervous. I'm really hoping Best Buy actually gets the stock they think they will get.
 
BobMcMuffin said:
I can speak to that a little. I worked for Best Buy not too long ago. They no longer sell "unlocked" iPhones. The iPhones they do have are called Universal iPhones. Essentially meaning they work for all the carriers in the US. I can't remember which model those ended up being, but all the phones were in one place, customers told us their carrier, and we grabbed the respective SIM card for that carrier. I do know, however, that as soon as you stick a SIM card into the phone, depending on your carrier, it will lock to your carrier. A guy bought one outright and was hoping to switch SIM cards between two carriers, but when he put in an AT&T SIM, it wouldn't work for his other carrier.

TLDR: The phone should work regardless of your carrier in the US, but locks to the carrier as soon as you put in a SIM card.
Click to expand...

I’ve heard the same thing, and good luck getting it unlocked: https://support.t-mobile.com/thread/138610

FWIW I have the worst luck with ordering from Best Buy. Seems to be a 50/50 shot whether I’ll have shipping or activation issues. I wouldn’t trust them for an iPhone preorder, but YMMV.
 
Personally I have never had this happen. Last year I had an order for Jet Black Plus with Apple and BB. BB delivered a full 4 weeks earlier.

I have pre-ordered the Galaxy 6, 7 & 8 from BB and every time it was delivered on launch day. But I have read horror stories with BB (as well as other retailers). S*** happens I guess!
 
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Last year I had an order for Jet Black Plus with Apple and BB. BB delivered a full 4 weeks earlier.

I have pre-ordered the Galaxy 6, 7 & 8 from BB and every time it was delivered on launch day. But I have read horror stories with BB (as well as other retailers). It is a crap shoot no matter where you order.
 
Has anyone got best buy to price match the price? I just talk to a agent and they said they will not be able to price match until the actual release date which is the 3rd. Just want to confirm this
 
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Yep, similar story to everyone else in this thread. Carrier website wouldn’t load right, Apple had problems verifying so I finally went over to Best Buy and got right in. And it says “Get it by Friday, November 3rd”. So here’s hoping!
 
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