Who ordered from BestBuy ?

[Phylis1986]

So I canceled my order and my upgrade went immediately back! I decided to order through my carrier who had shipping dates of Nov 3-10.

 

[Starfyre]

Best Buy is like a friendly scalper, instead of charging customers double the price of MSRP they just add $100 more.

 

[richhh]

Has anyone got best buy to price match the price? I just talk to a agent and they said they will not be able to price match until the actual release date which is the 3rd. Just want to confirm this

I'm hoping to get it price matched once I receive it either over the phone or in store because I spoke to a Best Buy rep and she said they're unable to price match since it's its own unique model number "that can be used with any carrier in the U.S." and that Best Buy is the "only one that sells" that particular model.

 

[Cindymchia]

Ordered on BestBuy.com cause Sprint and Apple wouldn’t load.

Successfully placed an order at 12.09am (PST) for Best Buy Pick-Up On 11/3. Will update on here when the order moves.

Ordered Space Grey 256gb. Fingers crossed!
[doublepost=1509116131][/doublepost]

So I canceled my order and my upgrade went immediately back! I decided to order through my carrier who had shipping dates of Nov 3-10.

How did you cancel your Best Buy order? Mine doesn’t let me cancel or make changes to it

 

[andyw715]

Ordered on BestBuy.com cause Sprint and Apple wouldn’t load.

Successfully placed an order at 12.09am (PST) for Best Buy Pick-Up On 11/3. Will update on here when the order moves.

Ordered Space Grey 256gb. Fingers crossed!
[doublepost=1509116131][/doublepost]

How did you cancel your Best Buy order? Mine doesn’t let me cancel or make changes to it

Mine is a Nov 10 pick up at store, I have a Cancel button enabled.
[doublepost=1509117931][/doublepost]I see that BB offers Apple Care+ monthly for 9.99.

Does Apple refund a year of Apple Care+ premium if you trade in after a year?

 

[WilliamG]

Hopefully it’ll deliver on the 3rd, Best Buy don’t screw me uppppp....

Yeah I hope the same thing!

 

[w4rmk]

BB was my only choice. I am on a corporate wireless plan and the only way for me to get the iPhone X was contract-free paying full price. Apple would not let me purchase without putting in my Verizon account info and of course this won't work because my company owns the account, not me. So I went to the Best Buy site about 5min after orders opened and their site let me complete a full-price order without any Verizon account questions. My order is showing an 11/3 delivery date, hopefully that holds true.

 

[Ludatyk]

So I canceled my order and my upgrade went immediately back! I decided to order through my carrier who had shipping dates of Nov 3-10.

Thanks! That’s good to know.

I’m awaiting on this reservation email to check my delivery date through Apple, if I’m able to get it on the 3rd from Apple. I can cancel my Best Buy order knowing my upgrade will be returned without any hassle.

 

[wivell]

I can speak to that a little. I worked for Best Buy not too long ago. They no longer sell "unlocked" iPhones. The iPhones they do have are called Universal iPhones. Essentially meaning they work for all the carriers in the US. I can't remember which model those ended up being, but all the phones were in one place, customers told us their carrier, and we grabbed the respective SIM card for that carrier. I do know, however, that as soon as you stick a SIM card into the phone, depending on your carrier, it will lock to your carrier. A guy bought one outright and was hoping to switch SIM cards between two carriers, but when he put in an AT&T SIM, it wouldn't work for his other carrier.

TLDR: The phone should work regardless of your carrier in the US, but locks to the carrier as soon as you put in a SIM card.

So if I were put in a Verizon sim card first and lock the phone to VZW, would it then follow like other Verizon phones where the SIM slot is still unlocked? Ideally I would lock it to Verizon and then switch back to my TMobile sim card until I switch to Verizon at a later date. Is that something I could do with a device from Best Buy?

 

[ck2875]

Does Best Buy have a history of not delivering on their promises of iPhones?

It seriously happens almost every time they offer a product with any demand. They seem to make up a number of devices they think they'll receive from Apple before they know how many they'll actually receive and sell based on that imaginary number. Then Apple is like "ummm... think again Buckaroo" and BestBuy sends out emails being like "Ooops. Our bad. But since everyone else is sold out, you may as well stick with us."

Quick Selection of some BestBuy Pre-Order delays of Apple products.

• BestBuy Delays Shipping iPhone 5
• BestBuy Delays Shipping Apple Watch Series 1
  
• BestBuy Delays Shipping Apple Watch Series 2
• BestBuy Delays Shipping iPhone 7 Plus
• BestBuy Delays Shipping Apple Watch Series 3

 

[ebjerkeli]

So if I were put in a Verizon sim card first and lock the phone to VZW, would it then follow like other Verizon phones where the SIM slot is still unlocked? Ideally I would lock it to Verizon and then switch back to my TMobile sim card until I switch to Verizon at a later date. Is that something I could do with a device from Best Buy?

Yes, if you put a VZW SIM in first it’s an unlocked iPhone. The SIM has to be active though.

 

[Ludatyk]

It seriously happens almost every time they offer a product with any demand. They seem to make up a number of devices they think they'll receive from Apple before they know how many they'll actually receive and sell based on that imaginary number.

I’m well aware... of Best Buy issues, but if anything Apple didn’t provide any help in this process.

Granted they give us this reservation system, but as far as I know... no one reported this from any website that this would be the case.

We are all scrambling to find away to get it delivered on 11/3 and Apple Store App along with the website was unreliable. It slipped after 2 to 3 mins after I got in at :08. At 0:12.. I had no chance.

I kept getting error after error trying to connect to the carrier.

 

[prometheus00]

I can speak to that a little. I worked for Best Buy not too long ago. They no longer sell "unlocked" iPhones. The iPhones they do have are called Universal iPhones. Essentially meaning they work for all the carriers in the US. I can't remember which model those ended up being, but all the phones were in one place, customers told us their carrier, and we grabbed the respective SIM card for that carrier. I do know, however, that as soon as you stick a SIM card into the phone, depending on your carrier, it will lock to your carrier. A guy bought one outright and was hoping to switch SIM cards between two carriers, but when he put in an AT&T SIM, it wouldn't work for his other carrier.

TLDR: The phone should work regardless of your carrier in the US, but locks to the carrier as soon as you put in a SIM card.

Some googling seems to confirm this. When I ordered the phone on best buy's site I choose the Verizon one and paid full price thinking it would be the unlocked Verizon variant that can work on all carriers, but it looks like they are all the same phone. I plan on using my tmobile prepaid sim, which would apparently lock the phone to tmobile with no easy way to unlock it if I want to use a different carrier.

I'm now leaning towards cancelling this order. Luckily I got an order in with Apple for the tmobile variant with 11/10-17 delivery date, so I'm thinking I'm better off just waiting the extra week.

Anyone know any more about how this works or if it's possible to keep it unlocked and switch sims? I'd prefer the model with all the bands, which this seems to be.

 

[Young Turk]

Ordered @545 AM Central. In-store pickup Nov. 10. Silver 256 Verizon.

 

[ebjerkeli]

Some googling seems to confirm this. When I ordered the phone on best buy's site I choose the Verizon one and paid full price thinking it would be the unlocked Verizon variant that can work on all carriers, but it looks like they are all the same phone. I plan on using my tmobile prepaid sim, which would apparently lock the phone to tmobile with no easy way to unlock it if I want to use a different carrier.

I'm now leaning towards cancelling this order. Luckily I got an order in with Apple for the tmobile variant with 11/10-17 delivery date, so I'm thinking I'm better off just waiting the extra week.

Anyone know any more about how this works or if it's possible to keep it unlocked and switch sims? I'd prefer the model with all the bands, which this seems to be.

Put an active Verizon SIM in first and it’ll stay unlocked. The version Best Buy sells is the CDMA variant regardless of how you buy it or what carrier you buy it for, even AT&T.

 

[prometheus00]

Yes, if you put a VZW SIM in first it’s an unlocked iPhone. The SIM has to be active though.

Is that so? Have you tried that with a previous Best Buy "universal" iphone model? I plan on using tmobile, but could probably borrow a friend's verizon sim for a couple minutes if that mean it'll permanently unlock the phone.

Edit: I see your reply above. Thanks.

 

[ebjerkeli]

Is that so? Have you tried that with a previous Best Buy "universal" iphone model? I plan on using tmobile, but could probably borrow a friend's verizon sim for a couple minutes if that mean it'll permanently unlock the phone.

Yes I’ve tried it before, it literally becomes whatever carrier’s iPhone once a SIM is inserted, putting a Verizon SIM in first makes it a Verizon iPhone, which is unlocked.

 

[hexagenia]

Some googling seems to confirm this. When I ordered the phone on best buy's site I choose the Verizon one and paid full price thinking it would be the unlocked Verizon variant that can work on all carriers, but it looks like they are all the same phone. I plan on using my tmobile prepaid sim, which would apparently lock the phone to tmobile with no easy way to unlock it if I want to use a different carrier.

I'm now leaning towards cancelling this order. Luckily I got an order in with Apple for the tmobile variant with 11/10-17 delivery date, so I'm thinking I'm better off just waiting the extra week.

Anyone know any more about how this works or if it's possible to keep it unlocked and switch sims? I'd prefer the model with all the bands, which this seems to be.

What has been described in this thread is exactly right:

↑
So if I were put in a Verizon sim card first and lock the phone to VZW, would it then follow like other Verizon phones where the SIM slot is still unlocked? Ideally I would lock it to Verizon and then switch back to my TMobile sim card until I switch to Verizon at a later date. Is that something I could do with a device from Best Buy?

Yes, if you put a VZW SIM in first it’s an unlocked iPhone. The SIM has to be active though.

 

[oats555]

I'm hopeful Bestbuy is more accurate this year. Their estimates seems to be updating more. 256SG slipped to mid december. 256Silver was 11/10 until very recently and just slipped to 11/15. That small change in dates makes me hopeful they're doing a good job monitoring. Also, for all the stories about people not getting things from BB ontime, if you go through last years BB thread, the are plenty of stories of people canceling apple/carrier orders and getting BB b/c BB could fulfill quicker (and did).

 

[Ludatyk]

I'm hopeful Bestbuy is more accurate this year. Their estimates seems to be updating more.

But the problem is that they really can’t control how much they receive... I’m hoping Apple provided a detailed inventory of how much they receive.

Because my history with Best Buy has always been their uncertainty with how much Apple plans to give them. But I got my order within 2:45am C.T.... delivery date “estimate” by 11/3.

 

[JTravers]

Yes, if you put a VZW SIM in first it’s an unlocked iPhone. The SIM has to be active though.

In my experience, you can use an inactive SIM as long as you connect to wifi. The phone needs a way to communicate with Apple's activation servers. If you cannot connect to wifi then, yes, you need an active SIM.

 

[prometheus00]

Guys don’t forget the phone is a $100 more than Apple is selling it....call B.B. and tell them to price match it.

Has Best Buy told you they will price match the $100 back?

Some things I've read say that they won't price match another retailer after placing the order.

 

[bchreng]

Yes I’ve tried it before, it literally becomes whatever carrier’s iPhone once a SIM is inserted, putting a Verizon SIM in first makes it a Verizon iPhone, which is unlocked.

Does it matter if it’s a prepaid or postpaid Verizon SIM?

 

[arggg14]

BB was my only choice. I am on a corporate wireless plan and the only way for me to get the iPhone X was contract-free paying full price. Apple would not let me purchase without putting in my Verizon account info and of course this won't work because my company owns the account, not me. So I went to the Best Buy site about 5min after orders opened and their site let me complete a full-price order without any Verizon account questions. My order is showing an 11/3 delivery date, hopefully that holds true.

I'm in the same boat as you except AT&T. How do you plan on activating the phone once you receive it?

From what I've read above, it seems like I'll be able to use my wife's Verizon SIM for the first boot to make it an unlocked iPhone, activate it, and then simply remove her SIM and put my AT&T SIM in and good to go? These Best Buy phones must be model A1865?

 

[w4rmk]

I'm in the same boat as you except AT&T. How do you plan on activating the phone once you receive it?

Just put in my corporate Verizon SIM card and it should work just fine. I paid full price so there shouldn't be any issue with network activation.