Who's returning their iPhone 8/8+

Discussion in 'iPhone' started by dwfaust, Sep 22, 2017.

  1. dwfaust macrumors 603

    dwfaust

    Joined:
    Jul 3, 2011
    #1
    Apparently this was not meant to be. I've had the digitizer become totally non-responsive twice. Apple refused to replace it because they were able to "bring it back" with a hard reset... which BTW is now a new process... no longer do you "chord" the keys... pressing them in rapid order: Press UP volume, DOWN volume and then press/hold POWER.

    So I returned it for a refund. Gonna sit this one out... and maybe the next couple of releases, too. $950 for a 256GB iPhone 8+ that locks up all the time? No thanks.
     
  2. pat500000 Suspended

    pat500000

    Joined:
    Jun 3, 2015
    #2
    Probably next update would fix it?
     
  3. irobots macrumors member

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    Feb 12, 2014
  4. bufffilm Suspended

    bufffilm

    Joined:
    May 3, 2011
    #4
    I wouldn't be surprised if anybody returned their phone.

    Earlier today, someone posted in a thread that Apple had made "huge improvements to the 6s" to get to the ip8.

    Being that I have a 128gb 6s...I would have to spend $850 to get the closest equivalent ip8, since of course the 128gb tier is now gone.

    Is anyone going to tell me with a straight face that it worth $850 to go from a 128gb 6s to the 256gb ip8?

    Would you tell your parents that?
     
  5. Mel8899 macrumors regular

    Mel8899

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    Sep 15, 2017
  6. dwfaust thread starter macrumors 603

    dwfaust

    Joined:
    Jul 3, 2011
    #6
    It's just downright annoying that, after dropping over $1100 after tax on this and you get problems, AND two levels of support at Apple didn't know about the new hard-reboot process... I am (and will continue to be) quite satisfied with my 7+... and keep $1100 in my pocket.
    --- Post Merged, Sep 22, 2017 ---
    Maybe... I'll never know. :D
     
  7. Hal~9000, Sep 22, 2017
    Last edited: Sep 22, 2017

    Hal~9000 macrumors 68020

    Hal~9000

    Joined:
    Sep 13, 2014
    #7
    Yes. It is very much worth it to spend $850 to go from an iPhone 6s to 8.....

    [​IMG]

    Sorry I tried to keep a straight face on that one :(

    No real reason to waste that type of money when you already have a phone so close in look and abilities. The 6s is still an amazing device and I plan to keep mine until it no longer works.
     
  8. jbachandouris, Sep 22, 2017
    Last edited: Sep 23, 2017

    jbachandouris macrumors 601

    jbachandouris

    Joined:
    Aug 18, 2009
    Location:
    Upstate NY
    #8
    If my new iPhone had the problem yours had, I would return it, but I would wait a week or so and buy it again.

    I have an Space Gray 8+ and the only issue I have is that the Fitbit app doesn't like the A11 chip/iOS 11.

    EDIT: I am in the IUP, so they already have my 7+, so returning to buy another 7+ seems like too much hassle.

    BTW, I notice a slight 'delay' when I touch the screen. I'm hoping this is a software glitch as I want to keep my original phone. I set it up as new.
     
  9. wvayens macrumors member

    Joined:
    May 5, 2015
    #9
    Had the same problem with my 8+ that arrived today....screen non responsive to touch. Tried to reset and finally had to contact Apple Support to discover there is a "new" method for the 8!

    So far this has only happened once, but thanks for the heads up...I"ll keep an eye on it.
     
  10. johnothy macrumors regular

    johnothy

    Joined:
    Mar 10, 2012
    Location:
    Midwest
    #10
    A friend of mine said he’s returning his 8 plus after he learned it was a refurbished 7 plus with a new glass casing. I didn’t quite understand it. He’s going to just keep the 7 plus I guess.
     
  11. dwfaust thread starter macrumors 603

    dwfaust

    Joined:
    Jul 3, 2011
    #11
    Two Apple support reps didn’t know the new procedure, either. When the Power/Volume Down didn’t do it, they sent me to the Apple store without an appointment.
     
  12. dwfaust thread starter macrumors 603

    dwfaust

    Joined:
    Jul 3, 2011
    #12
    That was pretty much my thinking. I’m happy with the 7+.
     
  13. Shadowbech macrumors 601

    Joined:
    Oct 18, 2011
    Location:
    Apple iPhone World
    #13
    Had this screen unresponsive on my 7 Plus Black as well (iOS 11). I think it's the IOS 11 issue. Had to hard reset to fix it. Might come back.
     
  14. Chris_H0928 macrumors member

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    Aug 8, 2017
    Location:
    Boston, MA
    #14
    God bless, Nick Cage.
     
  15. johnothy macrumors regular

    johnothy

    Joined:
    Mar 10, 2012
    Location:
    Midwest
    #15
    There doesn't seem much excitement for this year's iPhone launches. I was a Best Buy today and saw the demo models and there wasn't any lines for any of the phones and none of them were sold out. One of the workers I know said they had sold some that morning. I thought he said around 10-12 which isn't that many.
     
  16. Strelok macrumors 6502a

    Strelok

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    Jun 6, 2017
    Location:
    United States
    #16
    I went from an $850 64GB 6S Plus to a $950 256GB 8 Plus and I think it's worth it. Maybe you and others don't though.
     
  17. Phasism Suspended

    Joined:
    Sep 18, 2017
    #17
    I may return my 8 unopened and keep my 8+. Then get my X not sure yet but I have 14 days or so to decide
     
  18. RKilbane20 macrumors 6502a

    Joined:
    Jun 9, 2009
    #18
    Went from Galaxy S8 to iPhone 8. 15 minutes later I put my sim card back in my S8.
     
  19. bufffilm Suspended

    bufffilm

    Joined:
    May 3, 2011
    #19
    Hey. if you are digging your new phone...that's what counts.
     
  20. aneftp macrumors 601

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    Jul 28, 2007
    #20
    The way I see it.. people should be able to resell their 6S for $350-450 Their 6S plus for $350-500 (those were completed eBay listing I found)

    Minus eBay fees and PayPal and shipping. So take about 10-15 percent off those prices.

    So that $699 iPhone 8 64gb iPhone really ends up costing you about $300-400. And not the $699 price tag.
     
  21. BeeGood macrumors 68000

    BeeGood

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    Sep 15, 2013
    Location:
    Lot 23E. Somewhere in Georgia.
    #21
    Something doesn’t sound right here. I just got back from the Apple store and switched out my pre-ordered gold 8+ for a silver one. Just because I wanted a different color.

    Did they flat out refuse? Or is it that they felt like they resolved your issue and simply didn’t offer you a new one?
     
  22. Shadowbech macrumors 601

    Joined:
    Oct 18, 2011
    Location:
    Apple iPhone World
    #22
    Apple does allow you to switch to a different color, no questions asked (as long as it's within 14 days). But with unresponsive screen like that is a different story and likely will try to resolve it first before trying to replace it. At that point OP just decided to return it rather than exchanging it.
     
  23. BeeGood macrumors 68000

    BeeGood

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    #23
    Ah I gotcha. That makes sense.
     
  24. johnothy macrumors regular

    johnothy

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    Mar 10, 2012
    Location:
    Midwest
    #24
    You use two phones?
     
  25. Phasism Suspended

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    Sep 18, 2017
    #25
    Two new iPhones? Yes but I have more and will have even more by end of year
     

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164 September 22, 2017