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Why do my wife missed calls show up on my phone?
- Thread starter newdeal
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I too have been plagued with this issue since upgrading to iOS 9.1 from the last version of iOS 8 ( I skipped the 9.01 and 9.02 updates to avoid reported bugs). In my case I have an iPhone 5s (personal) and iPhone 6 (work), two different phone numbers, and two different carriers (there are reasons for this that aren't relevant here). I do use the same Apple ID on both phones to populate each phone with the appropriate apps. I also have an iPad Air without cellular capability.
Specific issue: Five recent/missed calls (four from over a year ago on the 5s and long since deleted before I even added the iPhone 6 device) started showing up on BOTH phones and three of them on the iPad's FaceTime. Deleting them from both phones would not help. The same numbers would reappear within minutes.
After speaking with a Verizon rep, he had me turn off "contacts" in Settngs -> iCloud on both iPhones. That worked but it wasn't an acceptable long term solution as I do wish to keep my contacts backed up. I turned iCloud contacts back ON on just my personal phone and the issue immediately reappeared on both iPhones.
I have taken the following steps and the situation has now been successfully resolved. Which specific step solved the problem permanently is unknown, but all I care about is the the combination worked while meeting my needs.
1. Verified that Settings ->Phone->Calls on Other Devices was OFF on both iPhones. It was therefore probably not a contributor.
2. Went into Settings->FaceTime on all three devices and unchecked every box except one email address on the non-cellular iPad and the specific phone number for the device on each of the two phones, i.e., only one way to get to FaceTime on each device and not repeated in any other device.
3. Then, since I only rarely use FaceTime and then only on request, I turned Settings->FaceTime OFF on all three devices.
4. Went into Settings->General->Handoff & Suggested Apps on all three devices and turned BOTH Features OFF.
One of these steps was the key and I'll leave it to others to identify which one. All I can offer is the end result suits me fine.
Glad this forum exists... Thank you.
Specific issue: Five recent/missed calls (four from over a year ago on the 5s and long since deleted before I even added the iPhone 6 device) started showing up on BOTH phones and three of them on the iPad's FaceTime. Deleting them from both phones would not help. The same numbers would reappear within minutes.
After speaking with a Verizon rep, he had me turn off "contacts" in Settngs -> iCloud on both iPhones. That worked but it wasn't an acceptable long term solution as I do wish to keep my contacts backed up. I turned iCloud contacts back ON on just my personal phone and the issue immediately reappeared on both iPhones.
I have taken the following steps and the situation has now been successfully resolved. Which specific step solved the problem permanently is unknown, but all I care about is the the combination worked while meeting my needs.
1. Verified that Settings ->Phone->Calls on Other Devices was OFF on both iPhones. It was therefore probably not a contributor.
2. Went into Settings->FaceTime on all three devices and unchecked every box except one email address on the non-cellular iPad and the specific phone number for the device on each of the two phones, i.e., only one way to get to FaceTime on each device and not repeated in any other device.
3. Then, since I only rarely use FaceTime and then only on request, I turned Settings->FaceTime OFF on all three devices.
4. Went into Settings->General->Handoff & Suggested Apps on all three devices and turned BOTH Features OFF.
One of these steps was the key and I'll leave it to others to identify which one. All I can offer is the end result suits me fine.
Glad this forum exists... Thank you.
I have exactly the same problem when my wife and I upgraded to 9.2. I turned off iCloud Drive on my wife's phone and so far no problems. Handoff and use other devices to make calls were already turned off.
BTW to the trolls who have nothing to add besides create a separate account, if you have nothing constructive to say, don't say anything. The issue is that sharing an iTunes account has worked for years long before family sharing was an option. Then again you probably don't have anyone to share with.
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[doublepost=1453388759][/doublepost]@ Insky: actually your step #1 on its own solved the problem on my and my wife's recent iPh6s 's !
@ all: humble sorry's for adding a copy of Inky's message - my mistake !
Ive been plagued with this since my last update and like you, I take exception to people who say, just don't share the same account. I've shared the same account across all of my family's devices for years, so this is an apple issue and not just a settings issue. I've been tinkering with settings, including handoff and answer calls on other devices and despite ensuring these are all disabled, then a bit of head scratching, nothing appeared to work. However, I've just gone into the settings on all of my family phones and under both FaceTime and iMessage settings, one or more were using the Apple ID. I have now disabled this on each device, so that only the single phone number for each device can be used for FaceTime and iMessage. I tried calling between three devices, so phone 1 called phone 2, phone 2 called phone 3 and phone 3 called phone 1, and it would appear the call history is now showing correctly, one call out and one different call in, on each phone. Hopefully that's solved it, but with Apple, it may only last until the next update ! Good luck all.
Well, it's not really an Apple issue as things weren't really designed to work that way--just because they used to doesn't mean that's how they were meant to be used, and doesn't mean that it couldn't change basically at any point, given that it's not an actual supported use case essentially. That said, aside from using Family Sharing that's in iOS now, if people are to share Apple IDs, the best thing is to share them for the App Store and iTunes and not for iCloud (iMessage/FaceTime/etc.) purposes. Also, some have mentioned that disabling iCloud Drive can help with shared recent calls appearing on multiple devices.
You may be correct, but whose phone is it ? Surely I should be able to choose how I use my phone. Apple may wish to update their software, but the phone users should be free to keep their own personal setup, without being forced to change things.
Well, if you found some bug that allows you to do something and you've been using it and then an update fixes that bug and you can no longer do that something because of it, just because the bug was there before and you were using it for something, doesn't mean that it shouldn't have gotten fixed down the line.
I'm not sure what you are trying to get at here. If I'm discussing something and talking about how things are, just because that happens to be different from what you think should be like, doesn't mean that I'm not being helpful. Sometimes discussions are just discussions as there's not much that could be done to help with something. Other times when something can be helped with then people try to help with it in one way or another.
Couldn't imagine using the same Apple ID for anything other than the App Store with my wife. The millions of iMessages alone from her friends and family would drive me bonkers.
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sharing an iTunes account has nothing to do with sharing an iCloud account. Although some users find it helpful to share EVERYTHING with their partner most would prefer not to share mail, contacts calendars photos keychain messages etc with them. The normal thing to do was set up an iCloud account per user then under settings > iTunes Store set the same account for all users so that they share purchases. Quite a lot of people don't know that you can do this and I come across this quite often so this is actually helpful to know.
[doublepost=1458435642][/doublepost]
sharing an iTunes account has nothing to do with sharing an iCloud account. Although some users find it helpful to share EVERYTHING with their partner most would prefer not to share mail, contacts calendars photos keychain messages etc with them. The normal thing to do was set up an iCloud account per user then under settings > iTunes Store set the same account for all users so that they share purchases. Quite a lot of people don't know that you can do this and I come across this quite often so this is actually helpful to know.
I think Apple could have avoided some confusion on this by clearly separating the naming conventions between the iTunes ID and Apple ID. While there is a group of folks that truly want to share Apple IDs...I think a lot of people think they have to do it to share purchases, which is not the case at all.
This wasn't helped by the clunky implementation of Family Sharing.
Well life changes. It's time to change and start using different apple ids. you can always share things using family sharing.
Hmm, Apple also has a blessed option of using same Apple ID's, but different iCloud's. Works flawlessly for our family of 4.
sure for you. go and do a search in apple's support community. Literally 1000s of threads with the same basic theme: "my wife is getting my messages", "my children's texts are coming to my phone", etc. IMO, Apple hasn't blessed common apple ids, they just tolerate it.
iMessages and FaceTime calls go through iCloud accounts.
It gets iffy when families use same iCloud's.
I know that and you know that. But *most* people don't. Ergo, all the headache.
This isn't helped by Apples mantra of 'it just works', sure it works but a printed user guide for such things would help the less tech savvy users out no end rather than the 'finger tips' scrap of paper they provide.
of course it doesn't. I never agree with people who keep insisting apple "just works".
The biggest issue that my wife and I encountered had to do with sharing a common set of contacts. Keeping them separate meant that we both had to manually update the changes (new address, phone, etc) when warranted. It made creating mailing lists (Christmas cards, etc) a nightmare because we were constantly trying to decide which address was correct.
Conversely, by having a common set of contacts that synced through iCloud meant that we would get each others info on occasion, the "recents" in the Spotlight screen showed any recent activity from either of us, and it totally borked the geofencing reminders. We traced the issue with geofencing reminders down to the "My Info" setting within Settings > Mail, Contacts, Calendars. We discovered that by sharing contacts, the "My Info" field was propagated to all devices based on the last person to change it. If I corrected it on my iPhone, it would be changed on my iPad and my wife's iPhone and iPad. So when she set a geofenced reminder, it never fired for her because her "My Info" was actually me.
Apple seriously needs to address this issue by giving us a simple, reliable way to share contacts.
Conversely, by having a common set of contacts that synced through iCloud meant that we would get each others info on occasion, the "recents" in the Spotlight screen showed any recent activity from either of us, and it totally borked the geofencing reminders. We traced the issue with geofencing reminders down to the "My Info" setting within Settings > Mail, Contacts, Calendars. We discovered that by sharing contacts, the "My Info" field was propagated to all devices based on the last person to change it. If I corrected it on my iPhone, it would be changed on my iPad and my wife's iPhone and iPad. So when she set a geofenced reminder, it never fired for her because her "My Info" was actually me.
Apple seriously needs to address this issue by giving us a simple, reliable way to share contacts.
Create an iCloud account just for contacts and add this to all devices in addition to your individual iCloud accounts. Just add your individual accounts to the devices first though.
That doesn't solve the "My Info" and geofenced reminder issues.
In fact, it creates all the same issues as sharing a single iCloud account as it relates to shared contacts.
If you only enable contacts there should be no issue with geofenced reminders as you only have contacts enabled. This is an account in addition to your primary iCloud account which iMessage etc is enabled on and choose the my info contact from this account not the shared one. The fact you are sharing a single primary account presently is why the my info keeps getting borked.
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