so a follow-up to my PayPal case with Caze. still no response. I responded to an email from PayPal suggesting I escalate the Dispute to a Claim with PayPal. I did just that, and later that day, I received the item.
I called PayPal regarding this and explained that the reason for my dispute was to cancel the item before it ships. the Agent switched my Claim back to Dispute status and as 'Item not as described'. so therefore if the seller still does not respond, I'm guaranteed my money back, and I'll get to do with the item whatever I want.