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Can I return my microcell to att? Bought it less than 30 days ago. Wifi calling is working for me in So Cal.
If you feel this service will cover your needs I would ask for a refund. If later you find its not working well enough (it should) then you can go back and purchase but it should be a good option for you.
 
Unfortunately, I believe you are mistaken. Unless you have a magic phone, because none of the rest of us could do that. If you were making calls, it was via cellular or an app.

I have no idea how it's done. For example, yesterday I was online while on wifi and a call came in and the call continued on WiFi. The person calling me was using an Android device. I've been doing this 2013 with my iPhone.
 
lmao, airplane mode disables the cellular part ONLY, you can turn on each individual service like BT and WIFI as you need except cellular. The airplane button just turns off everything for the sake of completion, but only cellular is disabled.
Yup. I'm wrong. I just tried that out. Is this a new feature?

Yes, Airplane Mode and Wifi work!
 
No. Not from my testing. The ports used by this service are blocked by the airplane network.
T-mobile does have a deal with gogo to allow texting via wifi for free. I don't know if its exclusive to them, but maybe ATT will do something similar.
 
This is posted from AT&T's website about wifi calling:
Calling


• Make and receive unlimited domestic calls within the U.S., Puerto Rico, and U.S. Virgin Islands at no additional charge.

• International long distance rates apply for calls made to international numbers.

Texting

• Text messages sent or received using Wi-Fi Calling are counted and charged under your existing rate plan.

and here is the fine print:

Charges: Domestic calls made/received within U.S., Puerto Rico, and U.S.V.I. have no additional charge and won’t count against plan usage limits. For international long distance calls, international rates under your existing rate plan or international package apply. All text messages sent/received are charged under your existing rate plan or international package and will count against usage limits
The reason for this is WiFi calling is only taking the place of the wireless connection to a tower. From the point of view of the call, you are still using every bit of the same network but the access method. This is not wifi over the internet end to end calling. This is simply, wifi to a base that drops you into the same network the tower would.
 
T-mobile does have a deal with gogo to allow texting via wifi for free. I don't know if its exclusive to them, but maybe ATT will do something similar.
Sorry. I was speaking strictly about phone calls (voice). Messaging was available, just not voice from what I could tell.
 
It's pretty sad folks are getting excited about a service that uses YOUR wi-fi bandwidth and YOUR talk minutes because their network has lousy coverage, and can't penetrate buildings very well.

Hey, I'm paying you monthly service so you can use my high-speed internet (which I'm also paying for) to make phone calls! Thank you AT&T!

You're being absurd. One has nothing to do with the other. If you have bad coverage with ATT, why did you choose them as your provider???? If you happen to be in an area with bad coverage, with wifi you have an alternative if wifi is available. No one is forcing you to use it. Don't turn it on. Some of you people amaze me with the ridiculous statements you make.
 
I have it enabled and have AT&T Wi-Fi in my banner ...but when I make a call I get "Your call can not be completed at this time" recording. If I turn off wifi calling it works on cellular.
 
Yes, I did do that. No "AT&T Wi-Fi". Guess it's blocked. Thank you, Paranoid Corporate IT Department
Yea, guess it is. Thats too bad. Who knows, maybe IT will modify this for their use and you can benefit without even having to ask. I would wait a little and keep trying.
 
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I'd like to know what the signal threshold/tower congestion criteria is for the phone to choose Wi-Fi over the cellular connection. I know the "dots" don't tell the whole story when it comes to the quality of the signal; but I have between two and three dots on my iPhone 6 in my home usually and my phone has stayed on "AT&T Wi-Fi" since I enabled Wi-Fi calling a couple hours ago. I'm not complaining at all -- the sound quality is fantastic -- I'd just be curious to know what the criteria are for the phone to stay with Wi-Fi calling vs. switching back to cellular.
 
I have no idea how it's done. For example, yesterday I was online while on wifi and a call came in and the call continued on WiFi. The person calling me was using an Android device. I've been doing this 2013 with my iPhone.
how didi you know the call was going through wifi? BTW wifi and cellular networks can be run at the same time.
 
Requires a fixed address!? Some of us live/work mobile part-time or full-time, some are in transition, school, some are homeless. Even with a fixed address, why on earth would you want emergency to assume you are at that location? Once again, a system gets dumbed down in assumptions.
 
I have it enabled and have AT&T Wi-Fi in my banner ...but when I make a call I get "Your call can not be completed at this time" recording. If I turn off wifi calling it works on cellular.
Are you dialing with all 10 digits? It could be a "system thing" too, keep trying. It should work.
 
Are you looking in Settings-Phone? It will be the second setting option.
Hmmm strangely it doesn't have a Phone setting. Its just WiFi, Bluetooth, Cellular, etc. It's not under the Cellular tab either. I wonder if I need restore it or something.
 
charging long distance fees when using a service that puts 0 load on their networks is criminal as does the reoccurring hd-voice fee.

It's not '0 load', involves a capital expenditure for AT&T and while your call is going over WiFi it is going through their switching network -- it's just getting there a different way. For users with unlimited calling plans, it doesn't matter. For those with minute-plans, it comes out of your 'bucket'. While it may lesson the load on AT&T's cellular network, it also allows customers to experience clear calls in areas where signal quality may be low, frequently dropped calls, or no calling at all. If this bothers you, shut it off. This isn't AT&T offering a low-rate VOIP service that >only< works over WiFi, they're enhancing your cellular service.

There was never going to be, and there isn't now, a 'reocurring hd-voice fee', no idea why you'd say there is.

A benefit of WiFi calling is that it also means if you're in an area where WiFi Calling is available, you now also have AT&T's HD-Voice, their branding for VoLTE -- a capability of 6/6S iPhones.

Sorry, your attempt to suggest some sort of 'criminal' AT&T 'WiFi-gate' is baseless.
 
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You're being absurd. One has nothing to do with the other. If you have bad coverage with ATT, why did you choose them as your provider???? If you happen to be in an area with bad coverage, with wifi you have an alternative if wifi is available. No one is forcing you to use it. Don't turn it on. Some of you people amaze me with the ridiculous statements you make.
I am in an area (work AND home) that has poor coverage for pretty much all providers. You know, they often share the same towers. So insufficient towers, NOBODY has coverage.

So because their network is incomplete, we are allowing them to use our wi-fi network as a crutch, yet they still charge us minutes. How nice of them!

Doesn't seem so ridiculous to me.
 
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Requires a fixed address!? Some of us live/work mobile part-time or full-time, some are in transition, school, some are homeless. Even with a fixed address, why on earth would you want emergency to assume you are at that location? Once again, a system gets dumbed down in assumptions.
This is par of the waiver too I think. E911 service is still a growing technology that needs maturity time to know where you are with a wifi connection so that emergency services can find you. Technology is not 100% there so they are warning you and asking for an address as a reference.
 
how didi you know the call was going through wifi? BTW wifi and cellular networks can be run at the same time.

Yes, I realize that they can run at the same time now. I guess I don't really know if it was going through WiFi. I do know that the call quality was always different when I had the WiFi on.
 
I am in an area (work AND home) that has poor coverage for pretty much all providers. You know, they often share the same towers. So insufficient towers, NOBODY has coverage.

So because their network is incomplete, we are allowing them to use our wi-fi network as a crutch, yet they still charge us minutes. How nice of them!

Doesn't seem so ridiculous to me.
If you are on a plan with metered minutes you will most likely get moved to unlimited soon. Many, many people here have. So, in the end, no minutes billed.
 
Anyone else getting this message? I called AT&T and they said everything looked good on their end.
image.png
 
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I am in an area (work AND home) that has poor coverage for pretty much all providers. You know, they often share the same towers. So insufficient towers, NOBODY has coverage.

So because their network is incomplete, we are allowing them to use our wi-fi network as a crutch, yet they still charge us minutes. How nice of them!

Doesn't seem so ridiculous to me.
Well, that's simply your bad luck that you have poor coverage. They have NO legal obligation to provide a "complete" network as you put it. Perhaps you can complain to your congressman and force your provider to put a tower on top of your house for free. Yes, your expectations and logic is completely ridiculous and absurd.
 
It's not '0 load', involves a capital expenditure for AT&T and while your call is going over WiFi it is going through their switching network -- it's just getting there a different way. For users with unlimited calling plans, it doesn't matter. For those with minute-plans, it comes out of your 'bucket'. While it may lesson the load on AT&T's cellular network, it also allows customers to experience clear calls in areas where signal quality may be low, frequently dropped calls, or no calling at all. If this bothers you, shut it off. This isn't AT&T offering a low-rate VOIP service that >only< works over WiFi, they're enhancing your cellular service.

There was never going to be, and there isn't now, a 'reocurring hd-voice fee', no idea why you'd say there is.

A benefit of WiFi calling is that it also means if you're in an area where WiFi Calling is available, you now also have AT&T's HD-Voice, their branding for VoLTE -- a capability of 6/6S iPhones.

Sorry, your attempt to suggest some sort of 'criminal' AT&T 'WiFi-gate' is baseless.
HDVoice and VoLTE are two different things. HDVoice requires VoLTE to work but not the other way around. VoLTE is the ability in this case to send voice over LTE so your data and voice share a connection. HDVoice is a wide-band calling feature that increases the Hz used to transmit the call versus the standard voice compression. Its a codec versus a base technology.
 
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