Will Apple allow returns past 14days?

Best call Apple and ask. Anyone guess here is as best at what it is... a guess.

 

I don't know but why would they?

 

They will not. They may take care of a customer a few days past the 14 days for a defective exchange, but not a return or to upgrade or downgrade.

 

No, they won't. Why would they? And why would you ignore the clear return policy?

 

Why did the store refuse to refund her?

No, Apple will not accept it after 16 days, so better get that refusal sorted out now.

 

They refused to refund and it had only been 3 days? Don't think you are getting the full story.

 

Could you elaborate why the Apple store she purchased it from wouldn't accept it for a return in just 3 days of her owning it? It won't be any difference going to another Apple store even in a different state.

But no, not 16 days, especially for a refund.

 

If it's only 3 days they shouldn't refuse to give her a refund.. Why don't you return yours and take the one she bought you originally? You guys should call customer service.

 

Something is fishy... If its only been 3 days the. She should get the full payment method refund. Dont give me the gift excuse either. I returned a gift with no receipt and they gave me a giftcard. Thats because i didnt purchase it to begin with.

 

I would have her call Apple now and explain what the store is telling her.

 

Sir, I realize MR doesn't necessarily want people correcting others here but the word is BOUGHT...not BROUGHT.. You're making it confusing to understand your posts. Furthermore you're story is fishy and I'll end it here because I'm suspecting click bait.

 

Click bait for what? The thread?

 

Did she purchase that phone in the Apple store or online at Apple.com? If she bought it online the refund policy is that it must be returned online. If she bought it online have her call Apple and they will setup the return.

 

If she purchased it card or cash it should be refunded as charge or cash... F the giftcard, go complain.

 

Uh yes. Attention. Post count. Do you have another idea? I mean, the OP's story isn't adding up. I've never known Apple to offer gift cards for refunds, especially within the first 14 days. Then the OP wants to know if Apple will take back the phone at another store in a different state on exactly the 16th day. Does that story make sense to you?

 

Depends on the store and the issue with it. Worth a try though.

 

What is the original form of payment?

 

It's still in the 14 day return policy though?

 

It doesn't make sense but at the same time I know the people who work at the store are not perfect. I've ran into some odd issues myself over the years with computer and phones and always had it resolved.