Fact: The average laptop costs around 700 USD.Does the average Windows laptop user even care about any of that? Doubtful. They care about price first and foremost. Their typical workload works fine on a mid range I5 Intel laptop. They need at most 2 hours of battery life before they plug back in.
They are not defined by their laptop choice. It is a tool to them.
I agree that most users don’t actually care about quality. Apple only fights for customers that do. Which is why they will never reach the majority of market share. Apple is fine with this. The Wintel manufacturers however is not fine with handing over that market segment, because that is where they are making the most money. Hence this article.
There are many customers outthere who don’t care about the specs or even the speed. They just care about the overall experience. This is why my mother in law uses a ten year old Mac (bought new), for extremely light use. She would rather pay 2000 Euro for something that she can use, than 400 Euro for something that needs my help half the time. But she knows absolutely nothing about it, other than “it’s a Mac”. This is a big group of people that geeks tend to forget.