I just contact Apple chat to verify that my phone will be shipped to my local UPS pick-up location and I am being told that the only way to have this happen, would be for UPS to make a first attempt at the original shipping address (my home). They would than leave the package at a UPS location of my choosing.
I feel like I am chating with the wrong Apple employee here.
Any help is appreciated.
However, I did successfully change my address through UPS. But now I am nervous that it does not matter since Apple cannot do this on their end. I am told that my phone is prepared for ship status later today, so I can't change address.
Apple is the last entity you want to contact, if you already have your tracking number. As far as they know, they've done their job by delivering it to UPS. UPS will be your best point of contact. And yes, you can have UPS redirect it to your pick-up location of choice. They can best handle and see your "exception".I just contact Apple chat to verify that my phone will be shipped to my local UPS pick-up location and I am being told that the only way to have this happen, would be for UPS to make a first attempt at the original shipping address (my home). They would than leave the package at a UPS location of my choosing.
I feel like I am chating with the wrong Apple employee here.
Any help is appreciated.
How do you go about this ? Does one have to call UPS directly or can it be done through online ?You're allowed to request a will call at UPS before an initial delivery attempt is made. I have a will call scheduled for Friday.
How do you go about this ? Does one have to call UPS directly or can it be done through online ?
You can also do it over the phone. Either way works.How do you go about this ? Does one have to call UPS directly or can it be done through online ?
I did it on the UPS site through UPS MyChoice.
Did your status change to 'hold for pickup' or does it still say 'in transit'?
Keyword is "may". I've had a number of items get delivered to a UPS Store and be available for pick up in the morning, where as if I waited for it to deliver to my place, I'd be waiting until 9 PM. The word "may" more than likely comes if your UPS Store gets their mail late and has early closing hours (read: anything less than 5 PM. My local store is 8 A - 7 PM).FYI - I just chatted online with UPS (open until Midnight EDT) and "Marco M" said that if I chose the UPS Store option delivery may be delayed one day.
Keyword is "may". I've had a number of items get delivered to a UPS Store and be available for pick up in the morning, where as if I waited for it to deliver to my place, I'd be waiting until 9 PM. The word "may" more than likely comes if your UPS Store gets their mail late and has early closing hours (read: anything less than 5 PM. My local store is 8 A - 7 PM).
I run a UPS store .... UPS ALWAYS MUST deliver every day to every UPS store however the time may vary (we get deliveries at around 1:30PM every day and on a rare day when regular driver is out it could be earlier or later) they never do not deliver or pick up or the driver would be in deep shht due to contract but all stores don't necessarily get delivery early AM. Delivery time depends on driver's route (unless it is next day priority by 10:30A or 12 noon they send a separate truck).
If you are delivering to a UPS store that uses the same delivery center as your home **AND** you setup the rerouting at least 48hrs before scheduled delivery date it will 99.999% of the time be there on the same DAY as you would have had it delivered to your home. If your rerouting has to go through (be changed to) another delivery center due to your location there is a good chance it will be delayed by 1 day.
Example, my home and our store located in NNJ are both served by Edison NJ center so anything I have rerouted with at least 48hrs notice has always been delivered same day as it would have been to my home. They have missed maybe 2 times over the last 5 years when there wasn't 48hrs notice.
If you are sending to any other UPS ACCESS POINT (which could be a furniture store, drug store, barber shop or supermarket or anything else) you have no guarantees as they aren't connected with UPS. They only become access points to make a few bucks on deliveries and they could very well be closed when delivery guy arrives.
Pick a UPS STORE or main deliver Center and you would be better off. Watch out for NON-UPS access points which is a new gimmick from UPS to avoid drivers having to make a return visit to redeliver. They are now just dropping off packages at ANY access points without any request from customer to do so if recipient isn't home.
Mine is still in process. Label time says 9/24 at 11:20. Whatever that meansThis is weird. I selected pick up at customer center. Doing that always set my status as an exception. And I can see it under the shipment progress that customer requested for pick up. It's been over 24 hours since I did that but my status still show in transit.
How is everyone status looking?
Run into any lines?There's another lengthy thread on this. Everyone pretty much agrees having it held at your local CC is the way to go. It's what I always do, and have been very happy that way.
What is your address and what time will you NOT be home?Thank you!!