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Google should take this opportunity to make a paid version of the iOS Map App... I'd buy it in a heartbeat, as I'd imagine many others would as well.

And yes, I reported feedback to Apple before posting here.
 
Are you serious?

There is a *reasonable* assumption that when a company 'upgrades' a product it will not remove so much functionality that the product no longer functions as it used to.

Then I better go complain to Ford because I don't like the new less powered turbo Ford Fusion vs the 3.5l version I have now. How dare they downgrade my performance and no longer offer the same level of performance or V6 I have now. I expected an upgrade! Never mind that I should have done my homework on what the new model really has to offer. You're right, I have no role in my decision, I should be able to just blame Ford.

The map app, as it is today, no longer functions as a useful map for many people around the world: It doesn't accurately guide people to the places they search for, it doesn't accurately show POI or businesses, it often doesn't show current POIs or business at all even ones that have existed for years, and it seems to frequently depict terrain features inaccurately.

I disagree. It functions just fine as a map for me. Guided me all over town on my errands yesterday. Even had some nice features that my other Navi systems don't offer. When my screen is dark and my phone asleep and locked, it wakes it up and displays the next turn as it announces it and then goes back to dark screen to save battery. It also shows POI for me just fine. Found me a Starbucks on the way and routed me to a Speedway for gas just fine.

Look, no one including Apple said it was the same as before. It's a totally new app. No different than downloading a new one from the App Store, thus to expect it to be exactly the same is wrong. There were no facts supporting that expectation, only the previous versions that again, this is not.

I agree that it's not IMO the best out there, but I don't agree that Apple misled anyone or that users had no choice. They still have plenty of choices. I just downloaded Maps+ by IZE, Ltd. http://itun.es/us/PCY1y.i to see what it's like for the heck of it.

Surely, it is 100% reasonable for a customer to assume that an upgrade means mostly the same or better functionality?

I don't think so. I don't assume the next Ford Fusion is mostly the same....in fact I heard it's ground up completely different than the 2010 model I currently have. Does it function better? I don't think so, it has far less power and doesn't handle nearly as well as my 2010 3.5l model despite Ford saying it's the best Ford Fusion ever built and sold in the US.

Apple is the deceptive one in this situation - and they were perfectly aware that many customers would be deeply upset by their decision. Yet they didn't warn customers and they do not allow customers to revert back to the previous system. Shame on them for that. I did immediately. And I just did it again.

How were they deceptive? Where did they say it was the same app as before only better? Where are the facts supporting they knew customers would be deeply upset?

I agree, and have for years, that it would be nice to be able to roll-back to iOS of days past. Even if it involved my accepting lack of support for it going forward. However, I choose to move forward with my iPhone and Updates just the same. I own that.
 
As I understand it Apple Maps is meant, in part, to use Yelp as a provider for local information. The problem I'm finding though is that even businesses listed in Yelp are not found by searching in the Maps app. E.g. A search for a Caffe Nero near me is listed in Yelp but not on Maps.
 
I'm going to Tokyo for the first time in October. Just look and there are no street names at all even zoomed in 100% :(

given they show a lot of updates to hit the Japan market in October, I would suspect the level of details will increase then. Just a suspicion but they do show a lot of updates for Japan in the coming months.
 
Then I better go complain to Ford because I don't like the new less powered turbo Ford Fusion vs the 3.5l version I have now. How dare they downgrade my performance and no longer offer the same level of performance or V6 I have now. I expected an upgrade! Never mind that I should have done my homework on what the new model really has to offer. You're right, I have no role in my decision, I should be able to just blame Ford.



I disagree. It functions just fine as a map for me. Guided me all over town on my errands yesterday. Even had some nice features that my other Navi systems don't offer. When my screen is dark and my phone asleep and locked, it wakes it up and displays the next turn as it announces it and then goes back to dark screen to save battery. It also shows POI for me just fine. Found me a Starbucks on the way and routed me to a Speedway for gas just fine.

Look, no one including Apple said it was the same as before. It's a totally new app. No different than downloading a new one from the App Store, thus to expect it to be exactly the same is wrong. There were no facts supporting that expectation, only the previous versions that again, this is not.

I agree that it's not IMO the best out there, but I don't agree that Apple misled anyone or that users had no choice. They still have plenty of choices. I just downloaded Maps+ by IZE, Ltd. http://itun.es/us/PCY1y.i to see what it's like for the heck of it.



I don't think so. I don't assume the next Ford Fusion is mostly the same....in fact I heard it's ground up completely different than the 2010 model I currently have. Does it function better? I don't think so, it has far less power and doesn't handle nearly as well as my 2010 3.5l model despite Ford saying it's the best Ford Fusion ever built and sold in the US.



How were they deceptive? Where did they say it was the same app as before only better? Where are the facts supporting they knew customers would be deeply upset?

I agree, and have for years, that it would be nice to be able to roll-back to iOS of days past. Even if it involved my accepting lack of support for it going forward. However, I choose to move forward with my iPhone and Updates just the same. I own that.

I can't engage with this because we're just too far apart in thinking about the situation.

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Maps seems pretty ok to me. Strangely, I don't even encounter all the same issues the media are reporting when I try to reproduce their examples. So either they were just using it wrong, or Apple are working really fast to improve Maps.

Ok, it isn't as good as Google maps, but neither is it so bad in my experience (certainly not a 'disaster'). I don't doubt Apple will continue to improve it quick, so no complaints from me :) Not least because you can effectively still use Google maps anyway via maps.google.com , It's nigh on exactly the same thing. So no one has really lost much, if anything.

That's great for you!

Unfortunately, or fortunately depending on how you look at things, not everyone in the world lives where you are and have the same usage needs as you. My experience here in the UK is that a) I'm not using the maps app in a 'wrong' way (what does that even mean?) and b) Apple hasn't improved anything in the past few days.

I definitely agree with you that it's lucky we can use the safari version of googlemaps!
 
I'd be willing to pay money to downgrade back to iOS 5.1.1.

instead of that why don't you try Maps+ by IZE, Ltd. http://itun.es/us/PCY1y.i for free or any number of other options in the App Store?

But really, that doesn't really change the fact that Apple just made my phone significantly worse.

really? so you have no other options and have a significantly worse phone now?

So yeah, this is not what I paid for when I bought my phone and quite frankly my next phone will not be an iPhone unless 1) Apple suddenly makes their maps as good as Google maps or 2) Google releases their own map app and I can set it as the default map service.

again, if maps was so dang important to you perhaps you should have waited to see what the product was actually going to be like before you bought it product unseen and tested by you to meet your needs. have you even tried other alternatives?
 
instead of that why don't you try Maps+ by IZE, Ltd. http://itun.es/us/PCY1y.i for free or any number of other options in the App Store?



really? so you have no other options and have a significantly worse phone now?



again, if maps was so dang important to you perhaps you should have waited to see what the product was actually going to be like before you bought it product unseen and tested by you to meet your needs. have you even tried other alternatives?


Just wanted to say that I think most people complaining are people who had perfectly working iphones with good map functionality and who updated to the new system, not people who bought the new iphone 5. Under these circumstances, I would certainly not go out an buy the new iphone.
 
As I understand it Apple Maps is meant, in part, to use Yelp as a provider for local information. The problem I'm finding though is that even businesses listed in Yelp are not found by searching in the Maps app. E.g. A search for a Caffe Nero near me is listed in Yelp but not on Maps.

In Finland most of the POI information seems to be coming from Yelp, but the problem is that no-one uses Yelp around here. It has only been available for few months anyway and there are better local services for that purpose. That being said, some of the restaurants and shops do appear in Yelp, but are missing in Maps.
 
I can't believe anyone could be defending Apple over this. The Apple Defence League need to take their heads out of the sand for once. I realise this is fanboy central, but im still shocked that anyone is this deluded. This is, without doubt, the worst thing apple have ever produced. It's not even the fact that its not as good... it's actually broken. There are so many huge errors I don't have the time to constantly report them. And why should I have too? I paid a lot of money to Apple for a working product, this is not a beta test I have agreed to participate in, nor have I agreed to take part in crowd sourcing project. And futher more, I have absolutely not trust in Apple Maps so I can't use them. I can't spend time reporting errors in a product I don't use. There is no way I could trust it to get me to where I want to go.
 
I did spend few hours going through some of the issues in my hometown and reporting them to Apple, but I don't really see the point of it when all of the POI data is wrong. It would take ages for me to report them all and also, why the hell should I start working free and full time for Apple; a company with so much cash that they could probably just buy my whole country.

How do you think keyhole/google maps improved after version 1? User input
 
I can't engage with this because we're just too far apart in thinking about the situation.

How are we far apart. My comparison to Ford is spot on the same. A product changed to something that no longer meets a specific need that I had yet does include other improvements I appreciate. I have a role to play before I make a decision to know what it is I'm buying before I buy it.

If I choose to make a decision before having the facts in front of me that doesn't change my role and accountability for making said decision. in turn if I do still continue to move forward with the decision even after the facts, I am entitled to be unhappy and complain but I own the decision regardless.

Apple hasn't improved anything in the past few days.

Perhaps you should have verified they actually did improve it before you made the decision to hit the upgrade button so quickly. Maybe next time you'll way even just a few days before doing so. To expect them to make a change that pleases everyone is not logical. There will always be steps forward and some changes that are backwards for others. I don't need or use any of their cloud stuff so to me it's not a step forward. I never liked their glass back on the iPhone 4S as compared to my old 3Gs so to me that was a step back...but I still made my decision to upgrade based on knowing that and other more beneficial changes I saw made.
 
I started doing that, BUT realised quickly that I could spend hours every week trying to find addresses that don't show up and then place the pin on the map accurately....for Apple. I want to help, but don't have the time to fix the countless inaccuracies in the new app. There are simply too many. The only thing it does accurately is show roughly where I am.

I understand that, I really do, but you and I both know that Apple are extremely unlikely to go back on this decision.

The best we can hope for is that they approve a Google Maps app, but even then, they will probably not allow the customer to choose which application is the source of data for other apps that use map functionality.

Google have around 7000 employees dedicated to map development and consistency, so Apple Maps is going to struggle to improve quickly without help from the user base.
 
Google have around 7000 employees dedicated to map development and consistency, so Apple Maps is going to struggle to improve quickly without help from the user base.

Google also does crowd-sourcing. They even offer tools to do so :

http://www.google.com/mapmaker

So even with help from the user base, Apple will have a hard time catching up. The question becomes, do you want to dedicate your time to Apple ?
 
Just wanted to say that I think most people complaining are people who had perfectly working iphones with good map functionality and who updated to the new system, not people who bought the new iphone 5.

I realize that many of the complaints are from people just like me that also upgraded to a new iOS vs buying a new phone. However, that doesn't change the fact that saying they were caught off guard or let down or rolled back in phone quality is entirely Apples fault.

I can see there point that the new Maps app doesn't equal what they had in the old Maps app. I'm not arguing that. The product is no doubt different. My point is that very few are Acknowledging they own the choice to upgrade and to simply point to Apple for touting their new maps app as the greatest thing since the coming of Christ (for those that believe) isn't solid grounds for them to point fingers at only Apple. They have a role in hitting the upgrade button and are now facing the consequences of perhaps having done so prematurely and without proper knowledge of what they were upgrading to.

I'm not defending the app or Apple or anything like that. Some points may come across that way but that's not my purpose.
 
Perhaps you should have verified they actually did improve it before you made the decision to hit the upgrade button so quickly. Maybe next time you'll way even just a few days before doing so. To expect them to make a change that pleases everyone is not logical.

I hope Apple adapts this attitude when consumers complain.
 
hey that's interesting. Does that app use google maps in ios6? i thought they would need to use apple maps.

It uses Apple Maps for now, if it doesn't crash on start up :

https://getsatisfaction.com/ize/topics/maps_on_ios_6

IZE says they are working on a Google Maps version for iOS 6, but that is not released yet obviously as their last 1.3.2 update was released in March 2012, before iOS 6 was even announced.

So it's not an alternative for now, it's simply more of the same.
 
I understand that, I really do, but you and I both know that Apple are extremely unlikely to go back on this decision.

The best we can hope for is that they approve a Google Maps app, but even then, they will probably not allow the customer to choose which application is the source of data for other apps that use map functionality.

Google have around 7000 employees dedicated to map development and consistency, so Apple Maps is going to struggle to improve quickly without help from the user base.

You're of course right - this isn't going to change. I'm just letting off some steam before I get used to the new situation... :)

If I can and have time, I'll report things, but there really are so many mistakes that it feels hopeless. In large cities like NYC the app will probably improve quickly, but not in rural areas or smaller cities. I don't quite get how Apple was thinking that things will get better.
 
Google also does crowd-sourcing. They even offer tools to do so :

http://www.google.com/mapmaker

So even with help from the user base, Apple will have a hard time catching up. The question becomes, do you want to dedicate your time to Apple ?

Whilst I agree with most of what you say, I believe the question is with Apple not going to change their mind, do you want a map application that becomes more useful much more quickly? If so, you'll have to dedicate some time.


. . . they are working just perfectly fine in the busiest city near me (from el centro to los angeles ):apple::confused:

I'm genuinely pleased for you (and others in similar situations) that maps are working well in your local area, but do you never intend to travel elsewhere because, if you do, you will unfortunately find there are numerous problems around the globe.
 
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hey that's interesting. Does that app use google maps in ios6? i thought they would need to use apple maps.

Haven't tried it fully yet. Just read through the description and thought it was interesting that they mention being able to view google maps. Likely just their version / overlay to a data set that is not the same as the one people here are complaining about in Apple's release. My point mainly is that there are alternatives galore that need explored and that no doubt will benefit as a result of this move by Apple. That's actually a good thing. Heaven forbid though so many look at a glass half full instead of complaining all day. (not directed at you).

i'm guessing you wont get the integration of a native app but at least its something.

Agree.
 
I took my updated iPad for a drive to test the new :apple: maps and turn-by-turn directions, and it worked great for me. It found my exact starting location. It found my exact destination with just a business name and city. The routes were correct. The 3D view worked great. And, best of all, there were no "sponsored links" embedded in the maps like Google has been doing.

Sorry this has been a problem for others, but I honestly couldn't be happier. I wonder how much of this is due to a media frenzy and how many of the complainers are actually Fandroids doing their usual astroturf shtick from their mother's basements.
 
instead of that why don't you try Maps+ by IZE, Ltd. http://itun.es/us/PCY1y.i for free or any number of other options in the App Store?

Thank you for the recommendation, but I did just try Maps+ and it uses the same Apple maps as well, so how is this supposed to be any better?

really? so you have no other options and have a significantly worse phone now?

Well a few days ago I had a phone with working maps and I used those maps to navigate daily. Now I can't do that anymore. There may be some way to get better maps back to iPhone, but so far I have not found any.

again, if maps was so dang important to you perhaps you should have waited to see what the product was actually going to be like before you bought it product unseen and tested by you to meet your needs. have you even tried other alternatives?

I bought my iPhone 4S a year ago, so how could've I known about this update at that time? If there is some way to test the new iOS version before upgrading, then please tell me about it and I will use it in the future.
 
stuck on IOS 5.0.1, blocks some apps for me

Sometimes a product makes does something so breathtakingly unexpected that buyers can hardly have anticipated it! A bit a like a sales assistant straightforwardly picking your pocket instead of merely misleading you into a non-needed purchase.

To block the Google Maps App on IOS 6 until date unknown is that breathtaking thing.

I am staying with IOS 5.0.1 and this blocks me updating or even installing quite a few apps already.

The very second Google Maps is on IOS 6, even if it costs $5, I'll be ready to move to IOS 6. Perhaps the bribe/cut that Apple will get will persuade it to move.
 
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