Are you serious?
There is a *reasonable* assumption that when a company 'upgrades' a product it will not remove so much functionality that the product no longer functions as it used to.
The map app, as it is today, no longer functions as a useful map for many people around the world: It doesn't accurately guide people to the places they search for, it doesn't accurately show POI or businesses, it often doesn't show current POIs or business at all even ones that have existed for years, and it seems to frequently depict terrain features inaccurately.
Surely, it is 100% reasonable for a customer to assume that an upgrade means mostly the same or better functionality?
Apple is the deceptive one in this situation - and they were perfectly aware that many customers would be deeply upset by their decision. Yet they didn't warn customers and they do not allow customers to revert back to the previous system. Shame on them for that. I did immediately. And I just did it again.
I'm going to Tokyo for the first time in October. Just look and there are no street names at all even zoomed in 100%![]()
Then I better go complain to Ford because I don't like the new less powered turbo Ford Fusion vs the 3.5l version I have now. How dare they downgrade my performance and no longer offer the same level of performance or V6 I have now. I expected an upgrade! Never mind that I should have done my homework on what the new model really has to offer. You're right, I have no role in my decision, I should be able to just blame Ford.
I disagree. It functions just fine as a map for me. Guided me all over town on my errands yesterday. Even had some nice features that my other Navi systems don't offer. When my screen is dark and my phone asleep and locked, it wakes it up and displays the next turn as it announces it and then goes back to dark screen to save battery. It also shows POI for me just fine. Found me a Starbucks on the way and routed me to a Speedway for gas just fine.
Look, no one including Apple said it was the same as before. It's a totally new app. No different than downloading a new one from the App Store, thus to expect it to be exactly the same is wrong. There were no facts supporting that expectation, only the previous versions that again, this is not.
I agree that it's not IMO the best out there, but I don't agree that Apple misled anyone or that users had no choice. They still have plenty of choices. I just downloaded Maps+ by IZE, Ltd. http://itun.es/us/PCY1y.i to see what it's like for the heck of it.
I don't think so. I don't assume the next Ford Fusion is mostly the same....in fact I heard it's ground up completely different than the 2010 model I currently have. Does it function better? I don't think so, it has far less power and doesn't handle nearly as well as my 2010 3.5l model despite Ford saying it's the best Ford Fusion ever built and sold in the US.
How were they deceptive? Where did they say it was the same app as before only better? Where are the facts supporting they knew customers would be deeply upset?
I agree, and have for years, that it would be nice to be able to roll-back to iOS of days past. Even if it involved my accepting lack of support for it going forward. However, I choose to move forward with my iPhone and Updates just the same. I own that.
Maps seems pretty ok to me. Strangely, I don't even encounter all the same issues the media are reporting when I try to reproduce their examples. So either they were just using it wrong, or Apple are working really fast to improve Maps.
Ok, it isn't as good as Google maps, but neither is it so bad in my experience (certainly not a 'disaster'). I don't doubt Apple will continue to improve it quick, so no complaints from meNot least because you can effectively still use Google maps anyway via maps.google.com , It's nigh on exactly the same thing. So no one has really lost much, if anything.
I'd be willing to pay money to downgrade back to iOS 5.1.1.
But really, that doesn't really change the fact that Apple just made my phone significantly worse.
So yeah, this is not what I paid for when I bought my phone and quite frankly my next phone will not be an iPhone unless 1) Apple suddenly makes their maps as good as Google maps or 2) Google releases their own map app and I can set it as the default map service.
instead of that why don't you try Maps+ by IZE, Ltd. http://itun.es/us/PCY1y.i for free or any number of other options in the App Store?
really? so you have no other options and have a significantly worse phone now?
again, if maps was so dang important to you perhaps you should have waited to see what the product was actually going to be like before you bought it product unseen and tested by you to meet your needs. have you even tried other alternatives?
As I understand it Apple Maps is meant, in part, to use Yelp as a provider for local information. The problem I'm finding though is that even businesses listed in Yelp are not found by searching in the Maps app. E.g. A search for a Caffe Nero near me is listed in Yelp but not on Maps.
I did spend few hours going through some of the issues in my hometown and reporting them to Apple, but I don't really see the point of it when all of the POI data is wrong. It would take ages for me to report them all and also, why the hell should I start working free and full time for Apple; a company with so much cash that they could probably just buy my whole country.
I can't engage with this because we're just too far apart in thinking about the situation.
Apple hasn't improved anything in the past few days.
I started doing that, BUT realised quickly that I could spend hours every week trying to find addresses that don't show up and then place the pin on the map accurately....for Apple. I want to help, but don't have the time to fix the countless inaccuracies in the new app. There are simply too many. The only thing it does accurately is show roughly where I am.
instead of that why don't you try Maps+ by IZE, Ltd. http://itun.es/us/PCY1y.i for free or any number of other options in the App Store?
Google have around 7000 employees dedicated to map development and consistency, so Apple Maps is going to struggle to improve quickly without help from the user base.
Just wanted to say that I think most people complaining are people who had perfectly working iphones with good map functionality and who updated to the new system, not people who bought the new iphone 5.
Perhaps you should have verified they actually did improve it before you made the decision to hit the upgrade button so quickly. Maybe next time you'll way even just a few days before doing so. To expect them to make a change that pleases everyone is not logical.
hey that's interesting. Does that app use google maps in ios6? i thought they would need to use apple maps.
I understand that, I really do, but you and I both know that Apple are extremely unlikely to go back on this decision.
The best we can hope for is that they approve a Google Maps app, but even then, they will probably not allow the customer to choose which application is the source of data for other apps that use map functionality.
Google have around 7000 employees dedicated to map development and consistency, so Apple Maps is going to struggle to improve quickly without help from the user base.
Google also does crowd-sourcing. They even offer tools to do so :
http://www.google.com/mapmaker
So even with help from the user base, Apple will have a hard time catching up. The question becomes, do you want to dedicate your time to Apple ?
. . . they are working just perfectly fine in the busiest city near me (from el centro to los angeles )![]()
hey that's interesting. Does that app use google maps in ios6? i thought they would need to use apple maps.
i'm guessing you wont get the integration of a native app but at least its something.
instead of that why don't you try Maps+ by IZE, Ltd. http://itun.es/us/PCY1y.i for free or any number of other options in the App Store?
really? so you have no other options and have a significantly worse phone now?
again, if maps was so dang important to you perhaps you should have waited to see what the product was actually going to be like before you bought it product unseen and tested by you to meet your needs. have you even tried other alternatives?
I hope Apple adapts this attitude when consumers complain.