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iPhone 12 Pro Yellow Screen/Tint? Display seem "Warm"? Check here first!

virnew said:
The silence from Apple is unbearable. “We love our customers”
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it will never happen. this isn't specific to this year

panel lottery doesn't just impact Apple products either

and admission of guilt will cause people who never saw an issue in the first place, to do some swapping.

it would be a catastrophe for them. I hate their lack of transparency, but I understand why they aren't in this case.
 
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gtg465x said:
Thanks for this. This is what I’ve been suspecting... that people’s older iPhones are actually a bit too cool and the color temperature of the iPhone 12s is properly calibrated to 6500K. So when viewed side by side, people will think the 12s are too yellow, when in actuality the older phones are too blue, which tricks the eyes into seeing the 12s as yellow. This is the same thing Erica Griffin found. I really have no problems with the color temperature of my 12 Pro Max. It’s slightly warmer than my iPhone X, but looks likes it’s probably in the 6500K range and still looks good to me. My bigger problem is that both my 12 Pro Max and my wife’s 12 Pro have a slight green tint, which gets more intense when viewing the phones at an angle. I wouldn’t say it’s a dealbreaker, but I will probably try at least one replacement at some point to see if I get one with less green tint.

edit: What calibration device did you use to measure? Wouldn’t mind having one.
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I used an X-Rite i1 Display Pro, they’re totally worth the couple hundred bucks, along with CalMan software.
klasma said:
If you’re right (which may well be the case), then it means that all the yellow-leaning displays were physically unable to hit the calibration target, and hence a software fix is not possible for them.
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If you didn’t see it, check my post #1,805 where I checked this with colorimeter.



I think I would like to open this up, if anyone in the SF Bay Area has a bad example, like really yellow, and would be willing to meet in Oakland somewhere, I’d like to take a 10 minute colorimeter scan of your device and collect some more data.
 
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So my replacement 12 mini came today and it was immediately apparent that the screen was brighter and less yellow. I still wouldn’t say it’s Pearl white, but its much nicer.

If you have a dim and yellow screen, don’t hesitate to send it back!
 
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If you haven't already please start a online chat with an Apple tech support representative. The one I spoke to told me he has seen this thread but Apple has not yet received enough complaints to take action.
 
spacedmonkeys said:
Signed up just so that I can post this.
iPhone 12 Pro Max arrived last Friday. Immediately transferred across from my 7 plus. Set up nice and easy. I've held off 4 years to upgrade, as was waiting for the right model, and with the camera's on this thing it felt like the time was right.
Having read previews, all the raving reviews etc over the last couple of months I was really excited to start using this thing. Honestly have to say, I am really disappointed with the whole thing. Firstly for me, the curved edges of my 7 plus make it nice and comfy to hold, and possible to use with one hand. This new phone is definitely painful to hold, these new straight edges are not for me. That aside... I am here to add my details about the screen quality.
The screen, far from being "the brightest that Apple has ever produced" is way dimmer than my 7 plus. Next to each other the 12 pro max is YELLOW. 7 plus is nice and bright, with clean whites. This new phone looks like crap in comparison. Viewing angles are worse, if it tilt the 12, the yellowness disappears and the screen becomes whiter, but worse to read...
The worse thing is, when I have a black background, the whole right hand side of the screen has what I can only describe as LED Backlight Bleed??? So a whole band of green highlight all down the right hand side.
I have gone back and watched all the reviews that I watched before. Nobody complained about a poor screen? In fact everyone was raving about how amazing it is?
I find this hard to believe.
Utterly utterly disappointed, waited for 4 years for a new phone to be WORSE than my 2016 one!!!
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yeah man I know the feeling... kind of sucks when my new $1300 phone has a crappier display than my dad's old iPhone 7.... I held it side by side and it looked like the brightness was down to 25% on the 12PM in comparison, when in reality both were turned all the way up.
 
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thadoggfather said:
it will never happen. this isn't specific to this year

panel lottery doesn't just impact Apple products either

and admission of guilt will cause people who never saw an issue in the first place, to do some swapping.

it would be a catastrophe for them. I hate their lack of transparency, but I understand why they aren't in this case.
Click to expand...
They are the ones who strive for excellence. They decide the tolerance
 
virnew said:
They are the ones who strive for excellence. They decide the tolerance
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They strive for profits. Excellence is their brand and perceived value. If they really wanted to make artisanal iPhones, they wouldn't look to Foxconn, etc.

9to5mac.com

WSJ profile of Tim Cook offers new insight into the life and leadership style of the Apple CEO - 9to5Mac

A new profile from The Wall Street Journal offers an inside look at how Apple has evolved under the leadership...
9to5mac.com 9to5mac.com

Mr. Cook’s command of detail causes underlings to enter meetings with trepidation. He leads through interrogation, with a precision that has reshaped how Apple staff work and think.

“The first question is: ‘Joe, how many units did we produce today?’ ‘It was 10,000.’ ‘What was the yield?’ ‘98%.’ You can answer those and then he’d say, ‘Ok, so 98%, explain how the 2% failed?’ You’d think, ‘F—, I don’t know.’ It drives a level of detail so everyone becomes Cook-like,” said Joe O’Sullivan, a former Apple operations executive. He said Mr. Cook’s first meeting with staff the day he arrived in 1998 lasted 11 hours.

Middle managers today screen staff before meetings with Mr. Cook to make sure they’re knowledgeable. First-timers are advised not to speak. “It’s about protecting your team and protecting him. You don’t waste his time,” said a longtime lieutenant. If he senses someone is insufficiently prepared, he loses patience and says, “Next,” as he flips a page of the meeting agenda, this person said, adding, “people have left crying.”
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Concerned about 'Failed' production as in won't boot up / can't put it in a shipping pallet to sell to a customer.
 
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thadoggfather said:
They strive for profits. Excellence is their brand and perceived value. If they really wanted to make artisanal iPhones, they wouldn't look to Foxconn, etc.

9to5mac.com

WSJ profile of Tim Cook offers new insight into the life and leadership style of the Apple CEO - 9to5Mac

A new profile from The Wall Street Journal offers an inside look at how Apple has evolved under the leadership...
9to5mac.com 9to5mac.com



Concerned about 'Failed' production as in won't boot up / can't put it in a shipping pallet to sell to a customer.
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I agree with you. That was my criticism. The image they project in every keynote vs what happens
 
virnew said:
I agree with you. That was my criticism. The image they project in every keynote vs what happens
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That's just business though.

It's odd I'm defending Apple here when I take issue with what they ship and am very critical of screen quality myself, but

what do you want or would you expect?

A Schiller like guy to get on stage and be like 'ok guys, raw cost of materials are $410, but we're going to charge $999, and we'll ship whatever panels we can get from multiple manufacturers that meet 'spec' and we'll have them assembled by child labor hands where it's needed and can't be automated, for $2/hr, working 80 hour weeks - kapeesh?

PS- we'll omit the charger from the box, but you can buy it separately for $20 the only one that fully charges the MagSafe we're pushing. But it's all for the environment, not at all to reduce costs and ship more units per freight pallet and not for financial gain - that's just a small unintended side effect

Also lots of markets don't even get 5G but we're bringing out a Verizon suit to gaslight you for 20 minutes into thinking you're behind the curve if you don't get this'
 
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RdWing said:
I used an X-Rite i1 Display Pro, they’re totally worth the couple hundred bucks, along with CalMan software.

If you didn’t see it, check my post #1,805 where I checked this with colorimeter.



I think I would like to open this up, if anyone in the SF Bay Area has a bad example, like really yellow, and would be willing to meet in Oakland somewhere, I’d like to take a 10 minute colorimeter scan of your device and collect some more data.
Click to expand...
DM'ed
 
RdWing said:
I used an X-Rite i1 Display Pro, they’re totally worth the couple hundred bucks, along with CalMan software.
Click to expand...
I actually own one myself, but it's already six years old so I'm not sure how accurate the filters are anymore (they degrade with time) and how well the included profiles apply to the iPhone OLED panels. But I may get around to perform a measurement of the panels tomorrow. I'm curious, even though I cannot be sure that the results will be accurate.
 
Warmy254 said:
Does anyone think that oled panels “cool” with use; years of use?
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virnew said:
No.
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Display colors absolutely drift over time. It's a well documented phenomenon (https://cameratico.com/color-management/how-often-calibrate-monitor/), and it's the main reason professional photographers, graphic designers, colorists, etc. use display calibration tools. There are even patents on techniques to compensate for the shift in OLED colors over time by adjusting calibration (https://patents.google.com/patent/US20160005350). Whether the OLED displays used in iPhones will drift cooler or warmer over time, and whether Apple is employing techniques to adjust calibration over time to compensate, we don't know for sure, but I tend to think they will drift cooler. YouTuber Erica Griffen has an iPhone X that she tested to have a 6500K color temperature a few years ago, and when she recently tested what I assume to be the same iPhone X against the iPhone 12, the 12 had a color temperature of 6500K and the X had a cooler display. Also, at my office, we have a super old Galaxy S4 that we use for testing, and the OLED display on that thing is insanely blue... so ridiculously blue that it would have been returned as defective if it had been like that when we bought it.
 
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gtg465x said:
Display colors absolutely drift over time. It's a well documented phenomenon (https://cameratico.com/color-management/how-often-calibrate-monitor/), and it's the main reason professional photographers, graphic designers, colorists, etc. use display calibration tools. There are even patents on techniques to compensate for the shift in OLED colors over time by adjusting calibration (https://patents.google.com/patent/US20160005350). Whether the OLED displays used in iPhones will drift cooler or warmer over time, and whether Apple is employing techniques to adjust calibration over time to compensate, we don't know for sure, but I tend to think they will drift cooler. YouTuber Erica Griffen has an iPhone X that she tested to have a 6500K color temperature a few years ago, and when she recently tested what I assume to be the same iPhone X against the iPhone 12, the 12 had a color temperature of 6500K and the X had a cooler display. Also, at my office, we have a super old Galaxy S4 that we use for testing, and the OLED display on that thing is insanely blue... so ridiculously blue that it would have been returned as defective if it had been like that when we bought it.
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Interesting.
 
After a few days I can honestly say the screen has a Yellow Tint. Starting to get tired of this. Shouldn’t have to return iPhones to get a good one
Bottom Line: there are several threads in different forums complaining about the same thing. If you have a white screen consider yourself lucky
 
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Tomorrow I'm receiving my 4th unit. So far the only (barely) acceptable one, is the golden model my wife decided to keep. I would have returned that one too.
 
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Not sure if it's been mentioned here before, but after some toggling with color filter presets it appears the piss yellow is actually the tritanopia filter (blue/yellow). Toggling the filter on/off results in no change to the yellow hue. This is clearly a defect!
 
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Vigilante99 said:
Not sure if it's been mentioned here before, but after some toggling with color filter presets it appears the piss yellow is actually the tritanopia filter (blue/yellow). Toggling the filter on/off results in no change to the yellow hue. This is clearly a defect!
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Weird, your right. No difference to the whites.
 
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So glad that I stumbled on this tread! This piss yellow colour to my 12 Pro has been really bothering me. I managed to ease the pain by applying a slight blue tint in the accessibility settings, but clearly something isn't right.

Does anyone know whether these displays are the same across the iPhone 12 range (aside from the obvious size difference)?

Also, how long after purchase are we able to get a replacement, without AppleCare+ ? I'm hoping that this is covered in the usual 12 month warranty (UK).
 
Vigilante99 said:
Not sure if it's been mentioned here before, but after some toggling with color filter presets it appears the piss yellow is actually the tritanopia filter (blue/yellow). Toggling the filter on/off results in no change to the yellow hue. This is clearly a defect!
Click to expand...
edit: never mind, I don't think this applies to white point or neutral colors
 
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