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Yesterdays visit to the Mapple Store! (17" Uni)
- Thread starter crazylegsmurphy
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Your entire thread has had a certain underlying theme that anyone can spot from a mile away....
Well, I travel a lot, so am in a fairly significant number of places where there are apple stores. Having a Macbook on order, I am very interested in the culture and so try to visit any store I am near (about 9 different stores in the past few months). In pretty much every store, the people there are pleasant, helpful, and not pushy. They tend to be young (not necessarily a bad thing), and the ones that I have spent any time with were happy to talk about technical issues if they were knowledgeable, or willing to grab someone else that might be more technical than they were.... Not sure what you expected, but comments like: "You're not missing anything, it's clever. Why is it clever you ask, because people seem to take offense to it...it's like calling your mom fat, or telling someone you slept with his sister......" say a HUGE amount about you, which is why many folks in this thread are dissing you....
See, but what you fail to see is that I don't care. I'm buying a computer not a group of friends.
I posted my findings based on my experience at the store, and people decided to focus on that. If you read back, I tried to get it back on topic, but people simply wanted to focus on defending Mapple and so, after realizing that this post was ruined I simply continued.
I'm sure many of you just think I'm here to troll or whatever, but all I was attempting to do was share what I was seeing. The funny thing is however is that in typical fanboy ways, many of you resorted to the most cliche response you could.
Maybe that saying is true....the worst thing about Mapple is the users. Many of you defend the company to the death when you have no stake in it at all. You buy their products. You don't own the company, they don't pay your rent...but you insist on defending it like it's the only thing worth living for.
I have been buying Dell machines for years, yet if you made fun of them by calling them "Smell" or whatever you think I would care? Why would I care? If someone asked me what brand of computer they should buy, I might say, "I have had good success with Dell", but I wouldn't rule out anything else that might be better.
You see, Mapple fans aren't like that. It's like if you don't own one, or make fun of the company then you're shunned. If someone questions the quality of the product you shout blasphemy!
I think the reason why many of you think I'm a "tool" or a "troll" or whatever is because I'm treating this company like just that, a company. I don't care what the logo is as I got out of caring about "status" back when Michael Jordan shoes were the thing to have. I don't think Steve Mobs is god, I don't care how much "better" it is than a PC, and I certainly don't drool over everything Mapple.
I'm just a guy who, due to his job was "forced" get get a Mapple computer, and I'm hoping beyond all hope I have been wrong about the company. So far however I have had quality issues, pompous fans, bad store experience, costly bills, and a bunch of other annoyances that I wish would just go away. Do I hope my computer is awesome, of course, I paid for it, but I'm not going to sit on this forum, high five all of you and sit around singing the Mapple Anthem while I ignore all the crap that's happening..
So ya..
I posted my findings based on my experience at the store, and people decided to focus on that. If you read back, I tried to get it back on topic, but people simply wanted to focus on defending Mapple and so, after realizing that this post was ruined I simply continued.
I'm sure many of you just think I'm here to troll or whatever, but all I was attempting to do was share what I was seeing. The funny thing is however is that in typical fanboy ways, many of you resorted to the most cliche response you could.
Maybe that saying is true....the worst thing about Mapple is the users. Many of you defend the company to the death when you have no stake in it at all. You buy their products. You don't own the company, they don't pay your rent...but you insist on defending it like it's the only thing worth living for.
I have been buying Dell machines for years, yet if you made fun of them by calling them "Smell" or whatever you think I would care? Why would I care? If someone asked me what brand of computer they should buy, I might say, "I have had good success with Dell", but I wouldn't rule out anything else that might be better.
You see, Mapple fans aren't like that. It's like if you don't own one, or make fun of the company then you're shunned. If someone questions the quality of the product you shout blasphemy!
I think the reason why many of you think I'm a "tool" or a "troll" or whatever is because I'm treating this company like just that, a company. I don't care what the logo is as I got out of caring about "status" back when Michael Jordan shoes were the thing to have. I don't think Steve Mobs is god, I don't care how much "better" it is than a PC, and I certainly don't drool over everything Mapple.
I'm just a guy who, due to his job was "forced" get get a Mapple computer, and I'm hoping beyond all hope I have been wrong about the company. So far however I have had quality issues, pompous fans, bad store experience, costly bills, and a bunch of other annoyances that I wish would just go away. Do I hope my computer is awesome, of course, I paid for it, but I'm not going to sit on this forum, high five all of you and sit around singing the Mapple Anthem while I ignore all the crap that's happening..
So ya..
I can dig it man they did jump all over you for stating how you felt about a simple situation. Its kind of funny though its like the people who have been here for a while you know the ones with the numbers next to their name or the goodeses or gods and all that are some smug f@&@ers. There always so negitive and disrespectful. That stuff dont fly in the real world man i guess you can get away with it on the internet. But yall need to lighten up its just a forum just cause you put in a little more work them most on here dont mean you have to be dick and think your better than everybody. We all know yall are just lames on a computer that get your rocks off by being internet bullies because yall dont run **** in real life
I dont find you to be a troll, merely someone who is highly intolerant of reality and somehow thinks it reflects poorly on a company if a sales man is, well, a salesman.
No trolling involved, I do hope to see you contributing around the rest of the sight in the future however, its always nice to have a different perspective in the mix.
Cheers
I don't think I would go as far as to say I'm intolerant of reality. The thing you need to remember is that what is putting a sour taste in my mouth is the following experiences I have had.
1. 3 broken iPhone 3G's
2. Three employees passively making accusations that it's what I am doing that's causing the issues
3. Pushy sales people
4. Lack of transparency by the "genius"
5. Cost
6. Lack of basic accessories for high priced items
7. Fanboy reaction
8. Endless problems with the Mac at work (freezing, crashing, generally sucking)
9. Constantly pushing proprietary technologies
These are why I don't have a lot of faith in this oh so amazing company, It's not just one dude at a store...
its THESE posts that make people call you a troll, the ones that contribute nothing to point.
Anyway, given your feelings on apple and the numerous times you have been burned, why are you still buying apple
Einstein- "Insanity: doing the same thing over and over again and expecting different results."
It seems to me that Apple just isnt the company for you.
its THESE posts that make people call you a troll, the ones that contribute nothing to point.
Anyway, given your feelings on apple and the numerous times you have been burned, why are you still buying apple
Einstein- "Insanity: doing the same thing over and over again and expecting different results."
It seems to me that Apple just isnt the company for you.
Take a look back, and perhaps post a few examples of how many people decided to reply to something that wasn't to point.
Why am I still buying Mapple...simple...because I accept that some of you people out there like and own the computers. I have been testing my work at the Mac at work, but now that I'm getting more "mobile" I need a PC that can run both OSX and Windows.
After I looked long and hard at ways around it, it simply was most cost effective in both time and energy to just get a mac and use bootcamp. You're right, it is insane to do things over and over and expect different results, its a good thing I expect the same results every time I used these products.
I expect issues, hassles, costs, and lashback from fans. I really wish I could avoid Mapple like I wish I could avoid developing for IE6, but the reality is that people use em, so I have to accept that. I just wish it wasn't such a pain in the ass.
You buy apple to satisfy 12% of the market
Ya...trust me I don't like it anymore than you do, but it's the cost of doing business.
No offense, you probably know better than I, but doesn't make more sense to not put the extra resource into developing for such a small percent?
And didn't you say you were a web developer? Is there something different about them (besides browsers?)
(i dont really know).It's an unfortunate side to doing this kind of work. You can't simply exclude people just because you don't feel like putting in the resources. To give you a better idea, my company is currently beta testing a program that informs parents and students when the school/bus is canceled.
I can't just say, "Well too bad for those few people that own Macs!" I NEED to know it works on all platforms, how it's seen by each person and understand any potential issues that might be in the different environments. 12% doesn't seem like a lot (or worth the resources) but if say 5 families can't get the alerts correctly then it's me who has failed.
There isn't much difference this is true, but it can be enough that you can't simply assume. I have Safari on my Vista machine, but there have been cases where things will run slightly different based on the OS. I also have to understand the OS of both, so we can write proper documentation.
It sucks, but it's reality.
Why are you still buying new products though? Don't you just need a machine that can fun the newest safari?
Edit: and that is a very usefull idea for an app.
Thanks, it seems to be catching on quite well...especially with our unpredictable Canadian winters.
You're right, and we do have an old Mac that we've been using, but it's old and it sucks. As well, I travel a lot more for other clients and so I can't lug that old beast around with me. My old "Lappy2000" has just about seen it's last days and so it was time for an upgrade.
Yikes, and i thought Connecticut winters were bad!
Glad to see we can play nice, as long as it involves the weather
Im off to bed for the night, cheers.
You buy apple to satisfy 12% of the market
crazylegs...
Bro, why don't you please tell us which company you are toiling so unhappily for in order to satisfy 12% of the market (that you love displaying such disdain for,) so I, and others like me, can do whatever we can to actually avoid doing any business with you? Can you please do that?
As an Apple user/customer, I get tired of PC fanbois expressing their jealousy by attacking or stereotyping me for no reason, directly, or this case indirectly, because of my purchasing decisions. If you love Dell, fine. If you hate Apple, fine. Just please take it somewhere where you can find someone who actually cares about your "cleverness" instead of just looking silly and repetitive here. It is annoying to some of us (which is your right, I will admit...,) and I'm sure is amusing to you. But it only reveals more about you than you think.
Where I originally found myself understanding (somewhat) how you might have felt in the Apple (M for you...) Store (..it surely must be insulting to have a salesman who loves what he's selling, who knows maybe a bit less than you about LCD panel part numbers, actually try to sell you stuff...
,) you then used that story as an excuse to go off on Apple as a company, and those of us who like Apple. At that point you lost any interest and sympathy I actually had for you. Now I think you just baited the poor guy at the Apple store, and are gloating about it. Now you get to be "clever" for the benefit of the rest of us... "woo woo!" <Simpson's reference... get it??>It's real clear you live here on this forum a lot more than you'll admit. What's weird in a way... is that I think you've actually become hooked on Apple, are a MR forum geek, and are somewhat angry that this has happened to you, so you're in denial. Thus, the rants against Apple, or shall we say...,"Mapple.." Now that you've converted, it's time to try getting some attention, time to act like a non-conformist rebel, right? Out-Apple the Appleheads...! That's it... be a Dell-loving rebel non-conformist. Brilliant! It would be funny, if it weren't true. It's hilarious as it is.
Anyway... suggestion: Stay away from any (M)Apple stores you see. Just buy Apple stuff, let it do it's job which it obviously does well enough to justify you purchasing it. Continue to do your (M)Apple shopping online. Stop ranting here about your experience with a single salesperson, and I won't gush ridiculously about my many decent experiences with other salespersons. It will save you, and some of the rest of us, irritation and repetitive, useless, techie-partisan rhetoric here @MR.
Unless you just think you're that entertaining...
Wow, so many nerves being touched.
I've been to about five separate Mapple stores and I've never, ever been able to escape without being just hounded by the sales staff. It's just how they operate, from my experience, and it sounds like the OP had a similar experience.
I've been to about five separate Mapple stores and I've never, ever been able to escape without being just hounded by the sales staff. It's just how they operate, from my experience, and it sounds like the OP had a similar experience.
Okay, so he did. He told us, didn't he? Problem is... he didn't leave it at that. He's a recent "convert" to Apple, ran into some repeat problems with an iPhone G3 (cracks in glass screen) and most of his visits to Apple stores were to deal with problems with the phone. So while he's there, he chats up the sales staff... they try to sell him something... am I missing something here, or is this really that important. Some of us, me included, have never been harassed or "hounded" by sales staff, who generally just let folks play around with whatever they want, and we all know lots of folks just come into Apple stores to "play" with all the toys. I've never witnessed, even once, a salesperson lay any pressure on a customer. I've seen enthusiasm. I've seen exuberance. Yes... I've seen "fanboys" showing off their favorite things about Apple products to those who ask... considering lots of folks have never bought an Apple product before, I can understand that. But anytime I've ever asked a question, gotten into a conversation (usually prompted by a salesperson asking, "Do you have any questions..?" I've been able to disengage rather easily with a simple, "well, thanks... I think I'm just going to look around for awhile... and check things out." It works every time, believe it or not.
When the OP goes into a store about his iPhone, which has already put him in a bad mood, is mad at the "geniuses," then chats up a salesperson (calling him a genius, too - derisively) about the new 17" MBP, which he has already ordered online, you gotta wonder why? Why not just go play with the 17 incher there on the counter? What's the point of picking the brain of a salesperson he has no intentions of doing business with, especially when he could probably get the answers by just taking a look at the actual product. So the salesperson isn't a MacRumors geek - big deal. Get over it.
Then finally, why gripe here about it. Who really cares if someone tried to sell him something? How does that actually add to the knowledge database here? What is he really saying? That he hates Apple (Mapple?) That nobody should ever do business with them? Their stores suck? Their products suck? Steve Jobs should _______? It just reminds me of someone who has a crush on the very person they swear to all their buddies that they hate. They swear it so much, say it so often that you begin to wonder... hmmmm.
And then when anyone actually tries to call them on it... whoa boy! Out come the labels and the vitriol.
Anyway, I've said my piece. It's just an opinion.
Of course, and in my experience I have never had a problem with them. Once I had issues with dead pixels, but they went above and beyond to fix it. The customer service has always been great, and they have always made sure I was getting great value for my money. For that I would recommend them.
Sure, I'll post my phone number as well, because I would love to hear from people like you personally at all times of the day.
First of all, you make many assumptions in your post. It's amazing to me that the only emotion you can fathom is "jealousy" when it comes to PC users. You make it look as though PC users can't join your little club of "Black shirt, jean wearing cool people". Sorry to inform you, but these computers are not elite, they're costly, but being able to afford something doesn't make someone "better".
Not only that, but what you seem to be missing is the underlying issue and that is the fact that so many of you defend a company with such ferocious passion that you'll even take the time to let it bother you. I have said this before, I have been very happy with Dell products, but if you go onto a Dell forum and start saying it sucks....do you think I would give a flying rats testicles?
You can make statements like, " it only reveals more about you than you think", but the fact that you find it so insulting that someone doesn't love and cherish this company is disturbing. What is even more disturbing to me, is that you assume I'm a "PC Fanboy" like this false dichotomy is the only option in the world.
Sorry to correct you, but it was the choice of a few members of this forum, to use that as an excuse to go off on me. I'm not really looking for your interest or sympathy. I was simply stating my experience for others to discuss as they saw fit...and instead of discussing it like rational people, they decided to focus on the most ridiculous aspects of my post.
You must be right, I must have walked into the Apple store thinking, "I'm going to piss off every employee in here because that will help my chances of good service in the future"...your assumptions are ridiculous sir.
Great psychoanalysis!
Have you ever considered opening your own counseling service because I have never seen anyone pin point someone so accurately. Sorry friend, but your over dramatized version of reality leaves a lot to be desired. Keep trying though, I'm sure one day you'll actually stumble on an explanation that actually might be true.
Just so you are aware, it's been 4 salesmen....(2 on the phone, one in Futureshop, and one at the Mapple store). We'll assume that no matter how many salesmen act like jerks you'll just keep moving that goalpost so that you'll never have to admit anything...that's cool, that's how you keep the illusion alive.
Maybe though, what might work better for you (since we're handing out advice), is to not allow yourself to view a computer company as though it's the king of the planet. Maybe recognizing the difference between liking a product, and religiously defending it might help you take those blinders off and start seeing it as a reality.
You call me a "PC Fanboy" but do you think I care if you insult them? Do you think I would get all bent out of shape if you decided to post your experience with Vista, or your new Dell machine? The answer is no, I really don't care because I'm not buying computers for status or to feel good about how much money I can muster.
Again, and I'll keep reminding all of you of this until perhaps some of you get it....what you're doing is focusing on irrelevant parts of the post in order to distract from what is really being said. It is what is generally considered very poor form in a debate/argument.
What ends up happening is that the conversation tends to become a circular argument in which there can be no resolve. My original post focused on a few key points I thought would be of interest of the users on this site as many of you are dealing with these issues, with a side story of my experience. Instead of focusing on what mattered, people decided to pick the word "Mapple" and use that as their chance to argue.
Then, it became a "must...defend...Mapple!" thread because it would simply be unheard of to accept that perhaps not everyone's experience is rainbow colored swirly icons. Instead of trying to focus on the issue, people decided to find more and more ways to make outlandish assumptions, and accusations.
I encourage you all to take a step back and a deep breath. This is not the company sent from heaven, and I'm sorry for the illusions you may have, but the reality is that it is just a company that sells computers, nothing more, nothing less. Because of that fact there will be people who have bad experiences. There will be people who aren't buying them so they can show off to everyone. There are people...who are simply not taken in by all the stupid advertising and marketing hype. Once you realize that this little "cult mentality" is more harmful than good, will you be able to start seeing things with a clear head.
I do want to take one second to thank the people in this thread who actually took a second to focus on what was important and address me with some maturity and respect. For those who still care, I am curious to discuss your thoughts on what I learned, as my MBP should be here soon and I would like to have some knowledge on the subject in case things aren't up to snuff.
Wow...again...it's like you just sit around fabricating your version of the story so you make sure it fits your bias.
Seriously, read your post over and tell me if you can pick out all the times in which you chose to skip details or add them to make your point. Perhaps you might notice where you assumed I was in a "bad mood" or how I called over a "genius" just so I could start a squabble.
Perhaps what we might want to do, is actually think about this realistically....use Occam's Razor if you will to determine what might have actually happened instead of you coming up with some ridiculously distorted version to suit your needs.
1. I walked into the store 15 minutes early on a Tuesday morning.
2. I decided to check out the computer I had ordered online since it was the first time I have had the opportunity to do so.
3. I was approached by an over zealous sales person who decided to not only try and sell me something, but insisted on bombarding me for 15 minutes about how this computer would eliminate all my Vista problems (which he assumed I had...but I don't).
When I explained I wasn't interested, he continued with, "Well, I hear you're in here for in iPhone, have you heard of Mobile Me?" This continued until they were shouting my name at the back of the store. I said, "Thanks for your help, but I have to get to my appointment." yet, he continued following me up to the counter all the while talking about the advantage of Mobile Me.
4. I talked to the "genius" at the back about my iPhone, but instead of being open and honest about things, I was forced to dance this little dance to get information out of him. I realized in the first 2 minutes or so that this was not a conversation about my phone, but a game of cat and mouse we had to play so I could get answers.
You can understand how this might have been a little frustrating as I had just drove 2 hours to get answers and now I was sitting there getting these "beat around the bush" answers that were so obvious that it was insulting.
5. After my appointment, I decided to sit down and play with the 17" again...perhaps this time I would be able to do so without being disturbed. Another employee came up and said, "I see you're looking at the "about this MAC"....any reason?"
I was a little taken back, but he seemed nice and so I continued to ask him questions regarding pixels, problems, etc. He was nice, but not very helpful and so I eventually just left.
Why is this so hard to understand? Why do you insist I put on my "Bill Gates Rocks!" t-shirt and went into the Mapple store with the intent to piss everyone off and make some employee feel like a jerk? Was I in a "bad mood" because of my phone...not at all....frustrated maybe, but not in a bad mood.
What put me in a bad mood however was walking out of that store feeling like I accomplished nothing. I felt like I had wasted 4 hours out of my day that I could have spent doing something more productive. So go ahead and make your assumptions and generalization if that helps you, but don't claim your explanation is truth and act like you have it all figured out.
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