You Spent Between $550 and $1100 For A New Watch

[ericgtr12]

You expect it to work as advertised, please stop making excuses for Apple when all these issues arise. It was not sold to us as beta for testing, it was sold to us as a fully functional product, and we're paying a premium price based on those claims. It seems like it was clearly not ready for prime time.

 

[jtrue28]

If it's not what you wanted, just return it...or sell it on ebay for a profit.

 

[wit4breakfast]

You expect it to work as advertised, please stop making excuses for Apple when all these issues arise. It was not sold to us as beta for testing, it was sold to us as a fully functional product, and we're paying a premium price based on those claims. It seems like it was clearly not ready for prime time.

This is pretty normal for 1st gen. devices.

Apple is running a business. They make profits... not perfection. Ultimately they answer to shareholders, not the public.

The incentive is to make products that are just good enough. The only reason to make them any better is when it presents a clear competitive advantage... or you have a guy like Jobs at the helm. I'm scared Apple will start trading on their fanatical customer loyalty. They certainly can get away with it.

 

[nfl46]

Say, what

 

[Gav2k]

You expect it to work as advertised, please stop making excuses for Apple when all these issues arise. It was not sold to us as beta for testing, it was sold to us as a fully functional product, and we're paying a premium price based on those claims. It seems like it was clearly not ready for prime time.

Your entitled to your opinion. What works for some might not work for others.

 

[JPIndustrie]

So... what was the problem?

 

[SarZ]

You expect it to work as advertised, please stop making excuses for Apple when all these issues arise. It was not sold to us as beta for testing, it was sold to us as a fully functional product, and we're paying a premium price based on those claims. It seems like it was clearly not ready for prime time.

What do you not like about the watch ?
What issues are you having with it ?

 

[mightyjabba]

In what way does your watch not work as advertised? (Also, why not include the sport model in the price range?) I tend to agree that there are some rough edges present in the software, but there's only so much you can do before a product is released and actually in the hands of consumers. Apple will be making regular updates to the software for the watch for a long time, so it will only get better.

 

[Spooky73]

I spent $400 on mine. Does that make me exempt from your rant?!?

 

[5105973]

??????

What are you talking about, precisely? Mine is a week 16 production watch and it works just fine. I've had a couple of third party apps crash and seem useless, so I carefully vet what gets to stay on my watch. And one glitch I experienced was losing my contacts once. I unpaired and then re-paired my watch to my phone and all was well.

All stock apps are working well. I have some small lag on some apps but for the most part, it's exceeded my hopes and expectations. It may be a first generation product but it already does what I want and need it to do.

I've put it through my normal routine inside and outside of the house. Even without "babying" it, it remains new looking.

 

[DavidLynch]

I haven't had any issues with mine. The battery never drops below 65%, I get all of my messages, and everything works as expected. It's one of the only 1st gen products I've purchased I can think of that's been issue free for me.

 

[KPOM]

Say, what

I've been pleased with the performance of the Apple Watch. The battery gets better life than what I'm expecting, and the notifications and watch face complications are pretty useful. It isn't perfect, but I've never expected any first generation tech product to be. I've spent $550 on a watch before. It told the time (by the minute - no second hands on dress watches), and somehow still fell apart after a few years.

 

[Squid7085]

People that expect this device to work perfectly this soon have been spoiled since 2007 with Apple's refinement of their products. Obviously you didn't have the first iPhone on day one, or the first OS X devices, or the first iPod. The Apple Watch is polished in comparison to these devices. Apples first "new" product since 2007, (iPad was new but very much like the iPhone) and you signed up as a first adopter. Apple first gen devices aren't ever perfect, but I trust them far more than other first gen products (Remember the Galaxy Gear?)

 

[ericgtr12]

A short list of issues I've seen posted up here alone:

Taptic engine troubles

Losing notifications

Doesn't work right with tattoos

I'm not saying we shouldn't expect some general first gen issues, it's just that in every one of these threads people seem to make excuses like we should expect it so stop questioning. Additionally, it seems like Apple is not very forthcoming, we often learn of these issues long before they acknowledge them, even their support team is left in the dark much of the time. I understand this is just my opinion, but for the money we should expect more both in quality and in service.

 

[McDaddio]

It seems like it was clearly not ready for prime time.

You are wrong.

Prime Time is usually between 8pm and 11pm inclusive.

The iWatch DEFINITELY works during those hours - even if you charged it overnight and used it a lot during the day, some people report that they still have 20-30% battery when they go to be (I am assuming that is around 11-12).

If it runs out of battery before prime time, you can re-adjust your charging schedule.

 

[mightyjabba]

A short list of issues I've seen posted up here alone:

Are you actually affected by any of these issues? (Do you even own a watch?) Every single product has these kinds of issues.

 

[Eric9610]

I have had the watch now for about a week and I have had no problems with the watch, does everything really well as advertised. Is it possible the OP did not know what he was purchasing?? This Watch is leaps and bounds ahead of any other smart watch available. I had a pebble from day one and it was good but I stopped using it after 3 weeks because it was very basic.

The tattoo issue is present on all devices that take your pulse with led light, not exclusive to apple.

taptic issue never made it into production

 

[KPOM]

A short list of issues I've seen posted up here alone:

Taptic engine troubles

Losing notifications

Doesn't work right with tattoos

For starters, the taptic engine was a production issue, not an issue with the actual watches that went out. It's the reason shipments have been slow, but all the shipping watches have the "good" part from what we can tell.

Notifications sound like a software glitch that will be fixed with an update. It happens with a $650-$950 phone, too. I had to reset my watch once so far in 10 days of use. I probably reset my phone more often than that. As for tattoos, it's the case with any sensor that depends on light. Apple can't control every variable, and it's quite an extreme scenario.

Apple has never been particularly forthcoming with bug reports. That's nothing new.

 

[DynaFXD]

A short list of issues I've seen posted up here alone:
..[snip]..
Doesn't work right with tattoos
..[snip]..

Yeah, why don't you just go ahead and remove that one. No one guaranteed full operation with body ink. Let alone the specific type of inks used. So, those who chose to tat up their body have to live with the shortcomings that may result from their choice of artistic expression.

 

[Bobioden]

A short list of issues I've seen posted up here alone:

Taptic engine troubles

Losing notifications

Doesn't work right with tattoos

I'm not saying we shouldn't expect some general first gen issues, it's just that in every one of these threads people seem to make excuses like we should expect it so stop questioning. Additionally, it seems like Apple is not very forthcoming, we often learn of these issues long before they acknowledge them, even their support team is left in the dark much of the time. I understand this is just my opinion, but for the money we should expect more both in quality and in service.

How many of those issues are affecting you personally?

 

[ericgtr12]

For starters, the taptic engine was a production issue, not an issue with the actual watches that went out. It's the reason shipments have been slow, but all the shipping watches have the "good" part from what we can tell.

Notifications sound like a software glitch that will be fixed with an update. It happens with a $650-$950 phone, too. I had to reset my watch once so far in 10 days of use. I probably reset my phone more often than that. As for tattoos, it's the case with any sensor that depends on light. Apple can't control every variable, and it's quite an extreme scenario.

Apple has never been particularly forthcoming with bug reports. That's nothing new.

This response is making my point perfectly, look at that justification. Yes, we should expect some issues but we shouldn't be apologetic to Apple for them, especially at the price we're paying. Hey, I paid over $800 for mine so I'm not exempt either.

 

[lexic]

Yeah, why don't you just go ahead and remove that one. No one guaranteed full operation with body ink. Let alone the specific type of inks used. So, those who chose to tat up their body have to live with the shortcomings that may result from their choice of artistic expression.

Not only that, but not everyone with tattoos is experiencing issues.

 

[wit4breakfast]

This response is making my point perfectly, look at that justification. Yes, we should expect some issues but we shouldn't be apologetic to Apple for them, especially at the price we're paying. Hey, I paid over $800 for mine so I'm not exempt either.

This is such a special answer.

You bought the watch. You've indicated to apple that they've done their part! They made a product desirable enough for you to purchase. Is it perfect, no. Does it need to be? Apparently not.

You even doubled down by purchasing one of the more expensive models with a larger profit margin

 

[KPOM]

This response is making my point perfectly, look at that justification. Yes, we should expect some issues but we shouldn't be apologetic to Apple for them, especially at the price we're paying. Hey, I paid over $800 for mine so I'm not exempt either.

I'd be upset if I got my watch and the taptic engine didn't work because they sent out defective parts. I'm not upset because they actually did detect an issue with one of their suppliers BEFORE the product went out to customers. Your response makes my point quite perfectly that some people have completely unrealistic expectations.

 

[mightyjabba]

I've been a little annoyed at how some people tend to give Apple a pass about literally every issue, but I think you also have to be realistic. This is a completely new product, and not a minor revision to something that Apple has been making for years (think iPhone and iPad). There are going to be some issues. If you can't deal with that, maybe you should've waited for version 2 or 3.