Eric,
It's a new product. It's going to have issues, glitches, recalls (possibly). How someone would expect perfection from a new product is beyond realistic. You could buy a $45,000 Lexus and it could have issues.
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You Spent Between $550 and $1100 For A New Watch
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Eric,
It's a new product. It's going to have issues, glitches, recalls (possibly). How someone would expect perfection from a new product is beyond realistic. You could buy a $45,000 Lexus and it could have issues.
There's a difference between not understanding and not agreeing. Let's keep this civil please.
These issues have been posted about time and time again on these forums and elsewhere. Apple, however, is not acknowledging any of them and in time they will, if history is any lesson. That being said, I'm perfectly willing to wait for a patch, but it doesn't mean I shouldn't have a right to call them on it, especially on an item with this price tag.
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Actually, not that it will matter much but I like that you're at least acknowledging these issues. You don't think it's fair to expect better for the money? IMO it's dismissive to bash those who do. Sure, we can cancel orders or return them, but we can also hold them to a better standard.
I think the notification issue is one that you can place some blame on them that it isn't working 90-100% of the time for some users. As for the hepatic issue I don't think it is fair to blame them, since they make it right for those with a problem. With the way manufacturing is today, small percentage of any product is usually defective. Even products that have been out for a while. The tattoo issue they could have been more upfront on, but I really don't know how they would. Unless companies start running disclaimers like a medication ad.
That's not really it.
People absolutely respond well to complaints where the complainer is attempting to REMEDY the solution.
But, griping just to gripe about a first gen product (all of them have bugs... ask me about the first get Volt we used to have) is absolutely ridiculous.
What's the end game? Why complain so much? If it doesn't suit you, either figure out how to make it suit you (contact Apple, write Tim Cook a note, reconfigure your settings, etc) or RETURN IT.
Then, you can start a thread about all you hope to see in gen 2 and how you tried gen 1, but it just wasn't what you wanted it to be yet.
Nobody minds. Honestly.
I think the watch probably gets a better once over then cars. Reason for my thinking on this is looks at all the vehicle recalls even over just the past 5 years. Those are also usually for an issue that every vehicle off the line has, not just one or two. Heck the two new ambulances we got had a recall on them they day after delivery due to the factory using a bad part or not hooking the turbo lines up right.
I guess the Prius doesn't? Since it has seat belt recalls.
How about the Ford Explorer with its roll over deaths?
The GM faulty ignition?
The Defective tires of the Acura NSX?
The Fuel injector problems with the 300ZX leaking gasoline?
I have an Apple watch. It's perfectly fine except for a few glitches a software update should take care of.
I guarantee you it does not.
Not a new model Lexus that's build on an entirely new chassis.
I bet a new luxury car brand could launch a new car that you've never seen before and it would also have issues.
This is just how it goes with anything that's brand new and not based off existing product.
You're also reading anecdotal stories on a forum dedicated to this product. Find someone in 'the real world' with an Apple Watch and you'll probably never find someone with the same issues.
just sayin'
just sayin'
Heck, even new models of iPhones have issues and Apple has been making those for 8 years now.
I think you will be ok. If it was personal, That wasn't my intention. I mean.....you did call me a fanboy........ And Im just trying to help you understand that technology will never be perfect. It can't be perfect. If there is something you don't like about a device after you have purchased it, you can simply return it.
But to come on this forum and talk down on people because you think they are just making excuses for a piece of tech that isn't up to YOUR standards is very small of you.
Well, in this thread I suppose that it's fair to point the finger directly at me since I started it, I concede the point. However, I wold also argue that I'm not the only one who thinks it's fair to hold them to a higher standard, not only because of the price, but because they're Apple.
I was going to bring up the car argument as well. However, someone beat me to it. That being said, obviously cars (I'm not going to keep it to just Lexus) don't go through as much vetting as you're saying they do. It seems weekly there are recalls for cars in the hundreds of thousands, if not millions. Cars, an object that has been in production for 100+ years still has manufacturer defects, some that cause death, at a much higher price tag than a smart watch, which category is new to the last decade.
I support Apple, however, I feel I'm able to understand when things are wrong. I felt my Mom's watch had an issue with the band locking into the housing and this was reiterated on MacRumors and I posted that I encountered that issue. However, some of the issues you mentioned don't seem to be issues justifying your argument.
From what I have read, and I could be wrong, no watches were shipped with the haptic issue. I was under the impression that this was found early enough but it has caused short supply and longer shipping times. Again, I could be wrong.
The tattoo issue is an odd one. I would maybe have expected Apple to mention it beforehand, but in asking them to say it wont work with some tattoos, you're then opening them up to have to tell about every scenario it will or will not work. From my understanding, it isn't limited to just the Apple Watch. Any watch using the same method for reading hear rate is subject to error. Is it mentioned on the other products? I'm not sure, but I would doubt it.
I think your argument is valid, however, I think maybe not for this product, or not for the issues you mentioned. You also have to look at the other side. As I mentioned before, some other heart rate devices might be susceptible to a reading error when in contact with a tattoo, are those companies being called out and blasted like Apple? Is there an uproar when every other company releases a product that isn't perfect gen 1? I think Apple is held to a higher standard, and they should be being the company that they are. However, I think that the the Apple Watch lives up to the Apple name in regards to what you get.
That's true. The only advantage there is that most of the issues are ironed out, so you don't have the "unexpectedness" you get with a totally new product line for the manufacturer.
Great points, I also wonder if their secrecy doesn't hurt them because if they had a wider audience of beta testers and a more open trial some of these things may have been more easily found and flushed.
So? They're Apple. They are in business to make money for their shareholders, at the end of the day.
They want your business, but if you get a 300-dollar freebie (which is what the upgrade from leather to link would be and what I assume you wanted, because that's all that is left that's an upgrade from what you had and is not leather), then do you not think they'd be giving that to other people who complained and then where would they be? Hell, they haven't even sent me the 450-dollar link bracelet that I actually PAID FOR.
I hate you got a rash, but come on. Be reasonable.
I have zero doubt that they would've given you a sport band and 100 dollars back or a Milanese as an equal swap and this would have been a done deal already if you weren't so unreasonable about it.
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All companies employ secrecy. Industrial espionage is a thing. It's not just a spy movie notion.
I'm sure they tried it on people who had tattoos. There are a boatload of people working at Apple who have tattoos.
They just didn't have any who had consistent issues with it. Nobody could've predicted that.
I've talked to a good many people with tattoos and an Apple Watch who aren't having any issues with it.
So, it really depends.
On the first point, not sure what bands have to do at all with this discussion. My point is and has always been about watch functionality.
As for secrecy, it's a fair point. I mean look at Android, word got out that Apple was working on a watch a couple of years ago and within like 2 weeks Android jumped the gun and released that turd they call a watch.
Sorry... this thread got all mentally mashed in with the thread where that dude is moaning about not getting a 300-dollar upgrade.
I'm reading this board while I work. LOL.
Still... Apple is a company and they are in it to make money. This is a new product line and it's not going to be absolutely perfect and fulfill everyone's wildest dreams immediately. The first iPhone didn't, and look where it is now.
Anyone who thinks the first iPhone was a dream from the beginning is definitely painting the past with the rosiest of memory.
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@bunnicula...I don't think OP is the one who has a rash from the leather band....
Yeah... I cannot keep the gripe threads straight. Totally my bad.
Sorry... this thread got all mentally mashed in with the thread where that dude is moaning about not getting a 300-dollar upgrade.
I'm reading this board while I work. LOL.
Still... Apple is a company and they are in it to make money. This is a new product line and it's not going to be absolutely perfect and fulfill everyone's wildest dreams immediately. The first iPhone didn't, and look where it is now.
Anyone who thinks the first iPhone was a dream from the beginning is definitely painting the past with the rosiest of memory.
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Yeah... I cannot keep the gripe threads straight. Totally my bad.
Well, I do have a leather loop on order so it's not THAT far off
Well, I do have a leather loop on order so it's not THAT far off
If you bought and paid for a leather loop and you are frustrated that it hasn't shipped yet, gripe away. They're taking forever to ship.
I totally get that. If you purchased a sport and you want Apple to replace it it with a leather loop for free, I might have to recompose my paragraph from earlier and give you a stern glance.