Honestly, I look at some of the screens people are returning their iMacs over and I have to wonder. You could be using that iMac right now on a daily basis and you'd never notice anything. 
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27", 21.5" iMac Owners, test your screen for yellow tint issue here
- Thread starter tapplox
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Honestly, I look at some of the screens people are returning their iMacs over and I have to wonder. You could be using that iMac right now on a daily basis and you'd never notice anything.
yeah that's what I think too.
I can tell a small difference on the gray bar test but doing regular work I'm never going to notice it.
My week 8 or 9 Refurb had issues on the gray bar test...
But then the whole thing went tits up (graphics and screen all kinds of screwy)...
:-(
But then the whole thing went tits up (graphics and screen all kinds of screwy)...
:-(
Honestly, I look at some of the screens people are returning their iMacs over and I have to wonder. You could be using that iMac right now on a daily basis and you'd never notice anything.
This is what's making the decision to return it so hard. Probably never notice it, but it'll always be in the back of my mind regardless..
This is what's making the decision to return it so hard. Probably never notice it, but it'll always be in the back of my mind regardless..
If I wanted used, I would buy used....
For the money I spent on the iMac, I want it to be "Yellow tinged free".
I will keep replacing the units until Apple gets it right.
I agree, but as long as the problem isn't a result of suggestive reasoning. I've seen some screen examples that looked perfectly fine on this forum, and the same people keep coming out saying that they see yellow in the lower 1/5 of the 4th quadrant. Same people each time are the operative terms here.
Exactly. There are some people here laughing their heads off at the success they've had in convincing impressionable folk to return perfectly good machines. Same people, week after week, month after month, saying the same thing in response, every single time. They have devoted themselves to their agenda and to causing as much hysteria as possible and it's actually quite pitiful to witness.
Just got off the phone with Apple about my yellow tinge problem. They said take it to the local authorised repair centre and they'll replace the LCD panel for you.
Three questions:
1. Do we know if this fixes the tinge problem?
2. Is the LCD panel different to the glass panel?
3. Why did he call it an LCD panel if these displays are LED?
Thanks
Three questions:
1. Do we know if this fixes the tinge problem?
2. Is the LCD panel different to the glass panel?
3. Why did he call it an LCD panel if these displays are LED?
Thanks
It's still an LCD panel, it just uses LED backlighting instead of the older fluorescent.
Well, my new 27' Quad Core i7 arrived this evening way ahead of schedule. After reading these forums for nearly 5 months, I thought I'd give it a shot now that many are saying the screen issues are fixed. I've always had near perfect experiences with Mac purchases in the past.
As soon as I booted it up, I noticed an intrusive, horizontal, gray bar toward the bottom of the screen. As soon as I completed all the setup steps, I looked for it again and it became too faint to worry about. Unfortunately, I immediately did the eye ball test for yellow tinge and it's definitely still a problem. It might not be widespread anymore, but an issue for some of us nonetheless.
It failed all the tests in this post and all of my personal ones. A simple, white Finder window in the top left of the screen looks crisp and pure. Drag it to the bottom left 1/3 of the screen, and the yellow tinge is undeniably bad. Like really, really bad. In the back of my mind I thought the people complaining had it all in there head and the yellow tinge was negligible or even non-existant. For those wondering like me, they are not full of it.
To make sure it wasn't my biased eye, I called in a family member who had no clue what he was supposed to be looking for and he immediately pointed it out.
In fairness, there are no other issues I know of. There's no flickering and negligible hard drive noise. In fact, overall the machine is fantastic. Unfortunately, the yellow tinge is much worse than a simple annoyance and it's gonna have to go back.
As soon as I booted it up, I noticed an intrusive, horizontal, gray bar toward the bottom of the screen. As soon as I completed all the setup steps, I looked for it again and it became too faint to worry about. Unfortunately, I immediately did the eye ball test for yellow tinge and it's definitely still a problem. It might not be widespread anymore, but an issue for some of us nonetheless.
It failed all the tests in this post and all of my personal ones. A simple, white Finder window in the top left of the screen looks crisp and pure. Drag it to the bottom left 1/3 of the screen, and the yellow tinge is undeniably bad. Like really, really bad. In the back of my mind I thought the people complaining had it all in there head and the yellow tinge was negligible or even non-existant. For those wondering like me, they are not full of it.
To make sure it wasn't my biased eye, I called in a family member who had no clue what he was supposed to be looking for and he immediately pointed it out.
In fairness, there are no other issues I know of. There's no flickering and negligible hard drive noise. In fact, overall the machine is fantastic. Unfortunately, the yellow tinge is much worse than a simple annoyance and it's gonna have to go back.
just tested my replacement week 11. It got worse than my last one about the yellow issue. Most disappointed thing would be the back-light bleeding. It 's just the worst I have ever seen on my past iMacs
I might get a refund. However, I got many things from Apple for my compensation. Such as 1TB WD external, an iPod. I also bought a wireless Printer with rebate but I got $100 back already (I bought it since my first iMac, 3 months ago. This is my 3rd replacement) So, do I need to return everything back to Apple ( 1TB HD , an iPod) ? and how about the printer? do I need to give them $100 back since I'm returning my iMac for good? . I dont want to buy a printer if I have to pay $140
Anyone knows this?
I might get a refund. However, I got many things from Apple for my compensation. Such as 1TB WD external, an iPod. I also bought a wireless Printer with rebate but I got $100 back already (I bought it since my first iMac, 3 months ago. This is my 3rd replacement) So, do I need to return everything back to Apple ( 1TB HD , an iPod) ? and how about the printer? do I need to give them $100 back since I'm returning my iMac for good? . I dont want to buy a printer if I have to pay $140
Anyone knows this?
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Surely someone so concerned about screen and image quality is willing to invest more than a miserable FORTY DOLLARS on a printer?
Sorry to hear this. I'm on my 3d iMac i7 now and it's similar to yours: top of screen is good/neutral/crisp, bottom is clearly yellow, no matter how you tweak the display settings. Mine also has quite a large bright area left of the middle. All three machines so far were completely flawless except for the display. I'm going for a fourth replacement.
Some people seem to suggest that iMac owners rather go through the trouble of replacing machines as opposed to just enjoying their purchase. Well, it's been very frustrating going through this process of returning and setting up another machine every time and by now I'd give my right arm for a proper iMac. When you spend this kind of money on a computer which should last (in my case) for at least three years you don't want to be looking at a discolored screen every day.
Good luck. Let's hope they're able to get it right.
Wow, no need to be so damn condescending. The poor guy is rightly concerned about what happens to the "compensation" items he got from Apple. Have you considered the fact that he has little use for a printer? That he probably prints stuff no more than 3 times a year? That most people print only their Word documents at home, and just use professional photo services when they want to print pictures? There are tons of people who don't need good printers, but do need good displays. I would be one of them.
Well I just called Apple today and they say my new iMac would probably arrive on Friday or Monday, making that more than a week's waiting period. While I can acknowledge they're short on stock (the phone person said so), Apple in the US seem to be shipping out new replacements before the defective ones are returned.
If it looks fine straight on I think you should keep it!
Yes... this is the attitude. I don't see why some people are saying don't send them back because the photos they uploaded seem to be fine. A photo's different from viewing it in person. If you have bought the computer and are not satisfied with the quality, in this case, the screen, then ultimately you can fully justify to send it back. At the end of the day it's you that have bought the computer and are using it and you will be looking at it for at least 3 years, not the guys saying "judging by the photos your screen is alright". Just sayin'.
Also, how did you get compensation? Apple Australia isn't offering any (at least the online store), but rather a "good will" Apple Store credit ~$100. So did you get it from a physical store?
If it looks fine straight on I think you should keep it!
Yes... this is the attitude. I don't see why some people are saying don't send them back because the photos they uploaded seem to be fine. A photo's different from viewing it in person. If you have bought the computer and are not satisfied with the quality, in this case, the screen, then ultimately you can fully justify to send it back. At the end of the day it's you that have bought the computer and are using it and you will be looking at it for at least 3 years, not the guys saying "judging by the photos your screen is alright". Just sayin'.
If so why are you still contemplating to send it back? If you think it's terrible then return it -- don't base your decision on the printer. Since you've got the rebate already, you'll just have to wait and see if they'll tell you to pay back the claim. Normally the rebate is separate from the warehouse side but just wait a few weeks.just tested my replacement week 11. It got worse than my last one about the yellow issue. Most disappointed thing would be the back-light bleeding. It 's just the worst I have ever seen on my past iMacs
I might get a refund. However, I got many things from Apple for my compensation. Such as 1TB WD external, an iPod. I also bought a wireless Printer with rebate but I got $100 back already (I bought it since my first iMac, 3 months ago. This is my 3rd replacement) So, do I need to return everything back to Apple ( 1TB HD , an iPod) ? and how about the printer? do I need to give them $100 back since I'm returning my iMac for good? . I dont want to buy a printer if I have to pay $140
Anyone knows this?
Also, how did you get compensation? Apple Australia isn't offering any (at least the online store), but rather a "good will" Apple Store credit ~$100. So did you get it from a physical store?
From the looks of the photo your display looks pretty good indeed. Maybe not perfect, but acceptable. Enjoy!
That's exactly what I've considered. I've also considered how many projects or movie viewings, game playing, or anything else you or he can possibly do on a computer, might have been compromised by the so-called yellow tinge.
Could you name some examples? Five would be good. No, let's make it easier... just ONE example will do. Anything you care to name that you've been prevented from doing or have had bad results doing, due to this terrible problem. Just one.
Sir Cecil, could you remind posters how many iMacs you went through before you got one that was acceptable - I vaguely recall it was two, possibly three. What I don''t understand is from the very moment you received your replacement iMac, that you considered acceptable, you have spent your time belittling others who also have issues. However, when you experienced issues, back in November, you undoubtedly received support and understanding from your fellow MacRumours forum members. Surely you can accept that some of us trust our eyes and can see a yellow hue that impacts on our use of our iMac (try working with B&W images where by your adjusting blacks, contrasts etc when the bottom of your screen is showing yellow/sepia type tone).
Maybe it wouldn't go amiss if you demonstrated a little more understanding trust and solidarity for your fellow iMac user rather than adopting the rather disappointing "I'm alright Jack, pull the ladder up" attitude.
OK, here is a gaming example. Modern Warfare 2 and Battlefield: Bad Company 2 both have snow maps in multiplayer. On the iMac, that snow, which is supposed to be a nice white, looks like it's been pissed on. Also, the grey banding issue becomes very apparent.
How about, when visiting sites that have a solid background (of any bright color), the sites literally appear to have been designed with a gradient in the background.
When dealing with ANY photos that have a large amount of white or grey (such as wedding photos, snow photos), it is impossible for me to get the whites equal across the photo. Sometimes, I don't know if my results have are correct, and that if viewed somewhere else, the whites would appear blue because the corner of the screen I was working on had more yellow then the rest.
Further, going through your past posts, you yourself have returned iMacs over the "so called" tinge. Why is it that ever since you got an iMac that you consider tinge free that the problem no longer exists for anyone else in the universe. Further, if there were not one issue with the tinge affecting work or play, then why did you exchange your iMacs?
I just called Apple today about mind wanting to get replacment. The Apple Care guy was extremely retarded saying he wants to get someone to my house to check it for me, but I would need to buy Apple Care, Im like lol no thanks. I asked for replacment then he bought it the department that does this kinda stuff. After I got transfered there he will send me a new one and he feels sorry for me giving me a $50NZD Coupon..... which isnt alot compare to the 10% I see that some people got or even an ipod touch.
Well, you should feel lucky enough because after 2 bad iMac's i requested a refund and got no extra for my trouble, and i can say that i had trouble (having issues sience January).
I really lost the confidence i had in their quality products, it wasent like this before.
Thats what happand when a company paid for low qualify personal to make your technology, the resaults are out there...Apple should reconsider their (making money strategy).
I really lost the confidence i had in their quality products, it wasent like this before.
Thats what happand when a company paid for low qualify personal to make your technology, the resaults are out there...Apple should reconsider their (making money strategy).
Apple AU has agreed on a $100 store credit IF my replacement is problem-free, so meaning should I seek a refund they won't be dishing out the store credit but I think it really only applies on an individual basis. The compensation should be standardised worldwide, e.g. 15% refund from the purchase price (read about it somewhere).
dum dum dum... Toyota pedals?
