I think three. They just repeat themselves over and over and over and over and over, so it seems like more.
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0.55% figure misleading
- Thread starter Bodhi395
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I think three. They just repeat themselves over and over and over and over and over, so it seems like more.
You only hear from the people who have problems.
There is a difference from people having problems with their iPhone and people who are actually having problems with their iPhone, doesn't make sense right?
I have had two dropped calls when I first got my phone, but guess what? Since I am a human being, and I can constantly evolve my day-to-day livelihood, I decided to hold my phone differently. My holding my phone differently consisted of moving my hand PRECISELY 5-10 centimeters higher.
Guess what else? I haven't had a single problem since then...
P.S. - If you're having reception issues, you're holding it wrong.
I am pretty sure that if we do a count or maybe a general survey just at macrumours, we can come up with our own percentage of people with issues !
Can you name these three ?
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br0adband, zizo79, and...well, the other one escapes me right now.
OBTW pics of yourself belong in the MacRumors Pics thread.
Statistics via polls over the internet are more misleading then religions, so that would be dumb.
In reality, Apple had a statistic from AT&T about dropped calls. If that is a legitimate statistic, then there really is no problem. Signal drop only happens to me when I am inside of a house that already has poor reception. Then my dad's 3GS has lower reception to begin with and has the same drop with the same grip.
So in reality, there is no REAL problem. It is the typical people who have big voices and small problems.
If any of what you say is correct, which it can't be, then your little group of "friends" is the highest number of complaints in the world of the iphone4.
Cool story Bro.
Oh, it's true, and it's not the only instance of such "density" in terms of returns.
Go to an Apple Store if there's one in your area and just watch how many people return 'em, and have been doing so since it was released. And watch how many people focus primarily on if the phone actually works or not with respect to the demo models on display.
None of the people I know that have owned an iPhone 4 bothered to "call AppleCare" because it wouldn't have done them one damned bit of good... just like it didn't for that mythical .55% either.
How ironic...
The 1.7% return rate is very deceptive. The issue is that the iPhone 4 hasn't been out for 30 days yet, so everyone is still eligible for a return. Many people are probably holding out for a fix, and depending on whether they are satisfied with the fix or not, decide whether they will make a return. So once the 30 day window is up, we should see the return rate change dramatically.
The signal issue doesn't bother me as much as SJ's ways to accepting that they messed up...I already put my picture there but thanksbr0adband, zizo79, and...well, the other one escapes me right now.
OBTW pics of yourself belong in the MacRumors Pics thread.
+1
If SJ says it then it must be true !! "it's not an issue, just hold it differently"
So your over 150 mostly negative posts in the past few days, of a total of around 650 since you joined a year ago, are based on PRINCIPLE?
Thank you for your idealism. We need more of this.
So your over 150 mostly negative posts in the past few days, of a total of around 650 since you joined a year ago, are based on PRINCIPLE?
Thank you for your idealism. We need more of this.
I actually have a problem with my iPhone other than the signal . This is a forum open to anyone who wants to share their concerns. if you don't like my comment, use a bumper over it if you still not satisfied you can move on
You're not sharing concerns and this forum hasn't really been a discussion forum for weeks.
So I read some of this thread but also skipped a bit so forgive me if this has been mentioned;
Surely the number of people who did not complain but had the issue was either fully offset or partially offset by the number of people who did not have an issue but then saw the big who-ha in the media and suddenly thought they had an issue.
Really their data is just a ball park figure anyway and skewed in apple's favour.
Surely the number of people who did not complain but had the issue was either fully offset or partially offset by the number of people who did not have an issue but then saw the big who-ha in the media and suddenly thought they had an issue.
Really their data is just a ball park figure anyway and skewed in apple's favour.
And none of your posts have been "pointless attacks".
Troll...fanboy...both words used in debate to shut down meaningful dialogue. When someone touts their opinion as zealously (whether it be Apple loving OR bashing) as many on here have, and when that person makes the same point over and over, and when that person fails to respond logically and intelligently to alternate opinions, he/she deserves to be called on it. -aggie- made an observation that, while you may not like it, is spot on. And instead of countering with logic, you come back with labels.
Let me explain this so anyone can understand:
Short Version:
Apple is trying to convince you that 0.55% of iPhone 4 users are having reception problems. What they are really reporting is that 0.55% of iPhone 4 users have problems, take the time to report them to Apple, specifically calling Apple Care to do so.
See the difference? If you estimate that 10% of users with the issue will actually report it to Apple, and that 1 in 5 users call Apple Care instead of visiting the Genius Bar, that means that 27.5% of iPhone 4 users have an issue with reception. (If you don't think my estimates are reasonable, feel free to provide your own)
Long Version:
Goal: estimate the number of iPhone 4 users affected by the reception issue to determine how widespread the problem is.
Problem: Determine the following ratio: number of iPhone 4 users affected by reception issue to the total number of iPhone 4 users.
Proceedure: Divide the number of calls to Apple Care by the total number of iPhone 4 users (=0.55%)
Conclusion: Due to the low number of reports, the iPhone 4 reception issue is not a widespread problem.
Can you spot where Apple went wrong?
I will show you - they used an improper ratio of reported issues to reach misleading conclusion that is actually unrelated to the goal.
We want to calculate "iPhone with issue" / "total iPhones".
Apple calculated "calls about reception" / "total iPhones".
As you notice, the two units are not the same. What does that mean? It means that you can not use Apple's figure of 0.55% to infer how many iPhone 4s are affected - which is exactly what they did. What should they have done? Well, they would have to include a few figures in the calculation. Think of it like a unit conversion:
X ("iPhone with issue"/"users who report issue") * Y ("users who report issue"/"# calls") * Z ("# calls"/"total iPhones") = G ("iPhone with issue"/"total iPhones")
The bold portion is the data Apple provided. You still need two pieces of information to calculate the percentage of iPhone 4 users affected:
1) X - The ratio of how many users with an issue will actually contact Apple to report it (does not include complaining on forums or making YouTube videos). Some users in this thread suggest that it is the consumers' duty to report problems to the manufacturer. Not only is this stupid, it's completely unrealistic. The fact is, we can only guess at this figure.
2) Y - The ratio of how many users specifically call Apple Care for issues to the total number of users who report issues through any means (Genius Bar, Apple Support forum, etc.). Apple is fully capable of measuring this figure. Service at the Genius bar is tracked and posts are made with an Apple ID. You should already know that Apple underestimated the number of reports by not including the number of Genius Bar appointments in their figures.
For fun, let's just estimate that 10% of users with problems will actually report them to Apple, and 1 in 5 users will call Apple Care (the other 4 will visit the Genius bar or the Apple Support forum). Do you think those numbers are fair? If not, feel free to estimate your own and get back to me.
To calculate the number of iPhone 4 affected, we have:
X * Y * Z = 10 * 5 * 0.0055 = 27.5% of iPhone 4s have the reception issue.
Apple is trying to convince you that 0.55% of iPhone 4 users are having reception problems. What they are really reporting is that 0.55% of iPhone 4 users have problems, take the time to report them to Apple, specifically calling Apple Care to do so.
The only problem is none of the numbers they provide are like that at all. So you are just talking out your backside.
The reality though, is most of them probably don't own an iPhone 4, so their problems would go way behind and reception problems.