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They are saying .55% of ALL iPhone 4 owners have called and logged an issue that was related to the antenna in some way shape or form. What time frame? From the day they existed until now.

I can't believe that you will go ahead and assume that....:confused:
was it mentioned ?do you have the actual parameters of the survey or the data collection or..?
 
Reading all these responses, I draw some (unscientific) conclusions:

1) people suck at maths and have no problem flaunting their ignorance
2) if one has made up his/her mind, no amount of data will change their minds
3) people don't understand that anecdotes cannot be generalized
4) if you are a conspiracy theorist/or disenfranchised you shout/post louder/more than rational/happy people
5) the media, in fact humans in general, love a good toppling from the pedestal story and will attack like pirañas
6) the iPhone 4's biggest problem for me:

It has ruined my enjoyment of the MacRumors forum

I'd rather have the responses in this thread than the juvenile responses that have cropped up lately (and didn't exist a year ago) like "Cool story bro," "Riveting tale chap," "Pics or it didn't happen," "This thread sucks," "Holding it wrong," etc. and the general meanness and disrespectfulness that this new breed of iPhone users have toward each other.
 
I've asked this a few times but since I'm a redundant SOB here we go once again:

Is it more likely that Apple has produced a 'perfect product' (even in spite of Jobs' claims today at the press conference that he and Apple aren't) and never made a mistake anywhere from concept to finished product, or is it more likely that not one but a whole bunch of mistakes were made and discovered too late to really change the basic design of the iPhone 4 and so Apple went ahead and put it on the market as is hoping to "fix it after the fact"?

It's either one or the other, but I'm leaning towards a whole bunch of mistakes personally.

Today's press conference was a sympathy move:

"Oh poor us, we may have made some mistakes (that's not an admission of anything, just speculation that we might have made a mistake someplace, mind you), but after 34 years of loving us because we love you, don't you think we deserve some credit this one time we screwed up and the whole world is passing judgment instead of all the other times? Pretty please?

Ok, pretty please with a Bumper on top?"
 
I'm curious what the return rate will be after 30 days after launch weekend. I highly doubt Apple will share that.

I think a lot of people are waiting to see.

Also I think many people didn't call apple because they k eq there was no solution and/or didn't want to get read a script.
 
I've asked this a few times but since I'm a redundant SOB here we go once again:

Is it more likely that Apple has produced a 'perfect product' (even in spite of Jobs' claims today at the press conference that he and Apple aren't) and never made a mistake anywhere from concept to finished product, or is it more likely that not one but a whole bunch of mistakes were made and discovered too late to really change the basic design of the iPhone 4 and so Apple went ahead and put it on the market as is hoping to "fix it after the fact"?

It's either one or the other, but I'm leaning towards a whole bunch of mistakes personally.

Today's press conference was a sympathy move:

"Oh poor us, we may have made some mistakes (that's not an admission of anything, just speculation that we might have made a mistake someplace, mind you), but after 34 years of loving us because we love you, don't you think we deserve some credit this one time we screwed up and the whole world is passing judgment instead of all the other times? Pretty please?

Ok, pretty please with a Bumper on top?"

+1
 
I'm surprised no one posted the popular retweet: .55% of iPhone 4 owners reported issues with their antenna. The other 99.55% dropped their call when trying to make an appointment ;)
 
I can't believe that you will go ahead and assume that....:confused:
was it mentioned ?do you have the actual parameters of the survey or the data collection or..?

Does it really matter? 0.55% of any millions is miniscule in the grand realm of things, be it 1.7 million users in the first 3 days, 2 million a week ago, or 3 million now.
 
I'm surprised no one posted the popular retweet: .55% of iPhone 4 owners reported issues with their antenna. The other 99.55% dropped their call when trying to make an appointment ;)

That, of course, is the most obvious joke almost anyone instantly came up with the moment Jobs tossed out that .55% figure.

Give it some time, it'll become as infamous as the "Nvidia = 1.7% wood screws" meme that's been around for a while.

The new Apple meme... 1.7 million screwed sheep... ;)

I can honestly say I'm not a member of it since I can't make a decent call with my iPhone 4 to save my life.

And it's 99.45% left over, not 99.55% ;)
 
I'm curious what the return rate will be after 30 days after launch weekend. I highly doubt Apple will share that.

I think a lot of people are waiting to see.

Also I think many people didn't call apple because they k eq there was no solution and/or didn't want to get read a script.

Yes...
Did anyone forget about this:
"1. Keep all of the positioning statements in the BN handy — your tone when delivering this information is important.

2. The iPhone 4′s wireless performance is the best we have ever shipped. Our testing shows that iPhone 4′s overall antenna performance is better than iPhone 3GS.

3. Gripping almost any mobile phone in certain places will reduce its reception. This is true of the iPhone 4, the iPhone 3GS, and many other phones we have tested. It is a fact of life in the wireless world.

4. If you are experiencing this on your iPhone 3GS, avoid covering the bottom-right side with your hand.

5. If you are experiencing this on your iPhone 4, avoid covering the black strip in the lower-left corner of the metal band.

6. The use of a case or Bumper that is made out of rubber or plastic may improve wireless performance by keeping your hand from directly covering these areas.

7. Do not perform warranty service. Use the positioning above for any customer questions or concerns.

8. Don’t forget YOU STILL NEED to probe and troubleshoot. If a customer calls about their reception while the phone is sitting on a table (not being held) it is not the metal band.

9. ONLY escalate if the issue exists when the phone is not held AND you cannot resolve it.

10. We ARE NOT appeasing customers with free bumpers — DON’T promise a free bumper to customers."

You can actually see that SJ actually used some of it in the conference: "Gripping almost any mobile phone in certain places will reduce its reception. This is true of the iPhone 4, the iPhone 3GS, and many other phones we have tested. It is a fact of life in the wireless world." lol
 
I'm going to take issue with Steve Jobs saying that since only 0.55% of iPhone users actually called applecare, there is really no problem.
I think the reason more did not call, is they all read all the articles posted endlessly online and knew what the problem was, so there was no reason for them to call. That's how I was, I had read all about the issue online, so when it happened after I got my iPhone, I never called applecare, since there would be no reason to. Also, most people nowadays don't call up places because they can simply go online to the Apple Help webpage and get answers. So this 0.55% called figure is pretty meaningless in my opinion.

I'm going to take issue with your thread, which is just more of the same BS. No facts to back up your allegations, nothing but guess work and assumptions.

Jobs laid out the facts as was reported to him. He has no reason to lie. The people around here who are still not satisfied after hearing what basically was a discussion of the facts given the data as reported in the time frame since launch . It's not based on theories or assumptions or rumor, just facts. If you want to take issue with it back it up with something other than your fictional theories of why something did or did not happen.
Return your phone and go away
 
I'm going to take issue with your thread, which is just more of the same BS. No facts to back up your allegations, nothing but guess work and assumptions.

Jobs laid out the facts as was reported to him. He has no reason to lie. The people around here who are still not satisfied after hearing what basically was a discussion of the facts given the data as reported in the time frame since launch . It's not based on theories or assumptions or rumor, just facts. If you want to take issue with it back it up with something other than your fictional theories of why something did or did not happen.
Return your phone and go away

Obviously the facts you wanted to hear to calm down your post purchase cognitive dissonance..
 
I'd say the .55% is more accurately a reflection of the number of owners that went into an Apple Store or made a phone call (using some other phone, apparently) and ended up raising such a massive freakin' stink about their problems with the iPhone 4 that someone took note of it long enough to record the info into a permanent record of some kind.

When I went to the Apple Store here in Vegas (Fashion Show Mall) with several different friends on several different days over the past few weeks since the iPhone 4 release I noted a ton of folks in the stores doing nothing with the demo models of those phones except checking them for signals.

They weren't staring at the Retina Display in awestruck stupidity, they weren't watching videos, they weren't playing games, or surfing, or anything that most people might do on such a device - they were checking to see if the one they were holding was susceptible to the very problems that those of us reporting in are having.

And don't even get me started on the number of people with Genius Bar appointments standing outside the store hanging around, or sitting at one of the food joints in the vicinity inside the mall either. There were several people congregating and making it very clear why they were there and they weren't happy to be there, that's for damned sure.

.55%... that's because they probably deleted the complaints and reports of a lot more... up and vanished like farts in the wind. ;)
 
He has no reason to lie.

He has millions of reasons to lie; they're called "iPhone 4," each and every one of 'em.

Hmmm... actually, make that 10's of millions because we just now (well, with that "excuse" from Apple last week) get the info that every iPhone ever made from day one in 2007 is/was/still is defective because of the signal reporting issue...

No reason to lie, that's cute.
 
He has millions of reasons to lie; they're called "iPhone 4," each and every one of 'em.

I cannot believe that people say that SJ has no reason to lie. This is what apple build their arrogance on. If he doesn't "tweak" the facts, he has all to loose.
 
I have had the death grip issue. I didn't call AppleCare because like the OP said, there was so much press about it, I figured a call wouldn't do anything. But rest assured, I will call now just to have it on record.

I noticed some people say the lower return rate than 3Gs makes the .55% figure valid. I don't agree at all. I'm just curious to what time frame are they comparing? I would not doubt that Apple is comparing within the same time frame June 24th to now. I returned my iPhone 3Gs for iPhone 4, as I'm sure ALOT of people did who purchased from May and June. The data may be skewed.
 
I have had the death grip issue. I didn't call AppleCare because like the OP said, there was so much press about it, I figured a call wouldn't do anything. But rest assured, I will call now just to have it on record.

I noticed some people say the lower return rate than 3Gs makes the .55% figure valid. I don't agree at all. I'm just curious to what time frame are they comparing? I would not doubt that Apple is comparing within the same time frame June 24th to now. I returned my iPhone 3Gs for iPhone 4, as I'm sure ALOT of people did who purchased from May and June. The data may be skewed.

+1
 
I'm curious what the return rate will be after 30 days after launch weekend. I highly doubt Apple will share that.

I think a lot of people are waiting to see.

Also I think many people didn't call apple because they k eq there was no solution and/or didn't want to get read a script.

I'm curious, I think, I think..... Man get some facts!
Your negativity is truly like so many here. It's basically a problem of transference, ever hear of that? Look it up, kinda of a cool concept. Essentially what the skeptics and naysayers, the rumor mongers and complainers all have in common is this misguided notion that there is some grand plot, some kind of cover up, some evil people are up to no good and were going to route them out of their nests and expose them.
It's their own skeptical natures that lead people who think this was to reflect their warped thinking and belief system on to others.

There's nothing out there folks, stop reflecting your defiant personalities on the entire world. Its not a conspiracy, get a grip, and get out of town, were sick of hearing all the moaning and groaning from this small population of histrionic misfits who se only mission and source of enjoyment is making a name for themselves on forums like this.
 
Ok, take #2:

Is it more likely that Steve Jobs is a fine upstanding guy that's never said or done anything to anyone that would be considered rash, abrasive, downright rude, underhanded, deceptive, anything like that at all? Or is it more likely that he's a marketing genius (gotta give him props for that aspect of his existence) that could sell ice cubes to Eskimos in a blizzard and knows every psychological gimmick there is to ensure he remains firmly planted in his Reality Distortion Field that has finally affected even him, given today's press conference?

I mean really... why do you people believe him, ever? Seriously... why?!?!
 
I agree. I was actually surprised the % was so high to start with. 1.7% of 3 million phones is 51,000 phones returned. Most people were probably waiting for some kind of response from Apple. I wouldn't be surprised to see that number of returns doubles or triples by this time next week.

I would say about 20-30% of iPhone 4 users actually read tech blogs. How many people visit this website daily? How many of those are iPhone 4?

Do the math, not many iPhone users even know about blogs like this.
 
I would say about 20-30% of iPhone 4 users actually read tech blogs. How many people visit this website daily? How many of those are iPhone 4?

Do the math, not many iPhone users even know about blogs like this.

and how many have reported issues with their iPhones on macrumors alone ? I would love to know
 
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