Understanding software development, they’ve probably slated to fix this in a future release after some other things they consider higher priority. Especially since you can see it easily on any device.
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iPhone 12 Pro 12 Pro stutter when closing apps
- Thread starter willdude
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I’ve had an open support case with them on this for months now. I sent them a recording also as well as let them capture a bunch of device logs. Here’s what they will tell you. They’ll say they are aware of the problem and they have engineers looking into it and to make sure to install all future updates. I told them I’ve been having this issue for over a year now and installed all the iOS 13 updates with no luck, so I’m not holding my breath for a fix any time soon. They apologized and said they know it’s frustrating but there’s nothing more they can do right now.
Well, guys there's one thing i've tried, maybe could be analyzed also by you...please let me know.
I've noticed that the problem of the multitasking simply DISAPPEAR by using the phone in normal mode.
I got the multitasking problem ONLY if i use the phone in ZOOM mode. Please try to use the phone in normal mode and let me know if it works for you too. MAybe the gesture is not optimized for the 6,7 inch screen.
Some lags in the closing app animation will still be there, but not as frustrating as the multitasking problem.
Please try to use it in normal mode and let me know. All the friends which told me they have no problem are using the phone in normal mode. Let me know if it works for you.
I am using normal mode only and the issue exists on my Pro Max...
Yes, I still have some stuttering problem while closing apps (but less than before) but got NO MORE multitasking problem. I am using since yesterday and it never happens while in zoom mode it happened more than 1/5.
Ok guys i think i understand what's happening... I inizialized (again) the phone with itunes. but instead of configuring it as new with my apple account, i tried by CREATING A NEW APPLE ACCOUNT. Well i am testing it, I installed many many apps and everything seems to work fine. Maybe there is some "complication" coming from your account (even if you configure it as new) which is brought out on the new phone. That could explain why some people have the problem with previous models such as iphone 11. The (big) problem is that i have many photo in the cloud, i have to save them manually (almost all my life) and also i have sone subscribes made with the previous account that i have to bring in some way to the new account. Anyway, i will let you know i'll be testing the phone in these days but i think it could be a "solution" or, at least, an explanation....
sorry for my english, I hope
it was clear.
sorry for my english, I hope
it was clear.
This will not work for long. My advice: stop trying to fix something that only Apple can; you’re just setting yourself up for more disappointment!
And your English is fine
Maybe you're right...but...why the majority of people doesn't experience this problem? I am supposed to be called back by apple support on saturday. I will firmly ask for a swap unit! Maybe the problem is related to some defective ram or something else. I will ask for a genius in an apple store for a swap unit and I won't exit until it will stop this s***!!!
Good luck. It’s not a hardware problem. You’re only going to be wasting your own time and driving yourself crazy resetting up your phone time and time again.
I think the majority just aren’t bothered by the problem. They likely see it, but are swiping up to go to the home screen as they’re putting their phone away OR are so interested in getting to the next app that any stutter just doesn’t register. It hasn’t been fixed because it’s low priority and it’s low priority because there are other more visible issues they’re likely working on first.
I think this is likely the reality. When I first started experiencing it I would just swipe up again. Then after a while I started wondering why the swipe gesture was failing so often and then it started bothering me.
Exactly. The majority aren’t as anal as we are. They just don’t notice it. Just like not all users even noticed the CE mark on the right edge of the phone lol.
My cousin was arguing with me he hasn’t got it. He lives in the same country.
Or maybe they are not heavy users, they don't use too many apps in the same time
It’s not just to do with that though, just simply swiping up to how “home” causes the stutter, or can-do.
I'm just not seeing it on my 12 Pro Max and I've been watching for it since I got the phone 3 weeks ago. I watched the video posted back on the first page and clearly see the issue. But I use my phone a lot, opening and closing lots of apps. I'm not anal but I'm a retired S/W Systems Engineer (started 49 years ago) with a lot of UI development experience so I'm not blind to these issues.
FWIW, I'm still convinced this is an issue with ambiguous swipes. The only times I've seen this is when I did kind of a curved swipe and it seems to get confused as to whether to close the app or bring up the app switcher. If I do a clean straight swipe I cannot reproduce it. Or it's a combination of ambiguous swipes and a slightly bugged algorithm of whether to close the app or bring up the app switcher.
I’ve noticed this issue occurring most often when I load up an app and close it right away. It will hang when I swipe up during the initial load. It’s usually an app I haven’t opened in a while but still in the app switcher. In other words I haven’t closed it out, but it likely wasn’t stored in RAM any longer and needed to reload upon launching.
I also would like to add that I’ve been using gestures as accurately and carefully as possible, yet I’m still experiencing this issue.
I also would like to add that I’ve been using gestures as accurately and carefully as possible, yet I’m still experiencing this issue.
If it’s driving you this insane you can always go into Settings-Accessibility-Motion and enable the “Reduce Motion” option.
Obviously changes the way the UI changes but it will get rid of that stutter when swiping between apps & the Home Screen.
If it’s that bad for you, I’m assuming you’ve reported it to Apple, via a phone call I mean?
I have a feeling this is going to be yet another bug that’s going to go on for months and months and months. There is no denying their quality has dropped massively.
I thought this as well back in 2019 regarding the animation stutter that appeared on the XS, XS Max and XR. It still hasn't been fixed, I can observe it clearly and easily on my XR and I observed that exact same stutter in the iPhone 12 Pro Max at the store.
My advice for anyone who is bothered by this is to activate Reduce Motion and forget about it. Apple won't fix it. Back in 2018 this gained traction because the premium models were stuttering and there were articles about it. So Apple can't be unaware of the issue, they know it's there, it's just that a) they don't know how to fix it or b) they know how to fix it, but won't because it probably requires more effort than they want to put in.
The thing that tells me they absolutely won't fix this is the fact I was able to see this in the iPhone 12 Pro Max almost immediately at the store. If the latest and greatest model has this, what hopes does my XR have?
Reduce Motion on, good job Apple.
Oh and a disclaimer: what I said applies to the well-known animation stutter / frame rate drop that has been present since 2018. This may or may not be the same thing as the stutter that brings up the app switcher. What I wrote applies in general to the stutters seen in iOS these days because it's been here too long for me to think it will get fixed. As a side note, my dad's iPhone 6 doesn't have animation stutters. When I saw this, I quickly stopped hoping for a fix.
