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iPhone 12 Pro 12 Pro stutter when closing apps
- Thread starter willdude
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What did you expect lol?
When you pay $2100 for a 12 pro max with apple care plus, I expect perfection, WTF has apple been doing for the last month. 🤦♂️
These developers need a kick up the backside also lazy mongrels, where are the iOS M1 mac apps, very disappointing.
I know there is a lot of debate on software vs. hardware here. I fully believe it is a software bug and I have some proof.
- This happened on my iPhone 11 Pro last year and Apple replaced the device. It continued to happen on the replacement the rest of the year.
- It now happens on my new iPhone 12 Pro Max. I was crushed to see the new models were suffering from this.
- Apple support suggested creating a brand new Apple ID and log into the phone after a factory reset with it. So I did and the brand new account experienced it also.
- Most convincing - I am an iOS developer and I started studying the console output. Sure enough, whenever the stutter happens, 7 warning events are logged from the "runningboardd" process (see the attachment). When returning home without a stutter, these events do not appear. I have reliably seen this pattern every time.
Attachments
Create a new Apple ID LMAO!!!!
Wonder how some of these clowns are allowed to get a job with apple support.
Next thing they’ll tell you it’s the email address that you’re using for your Apple ID that is causing the stuttering. 🤦♂️
Create a new Apple ID LMAO!!!!
Wonder how some of these clowns are allowed to get a job with apple support.
Next thing they’ll tell you it’s the email address that you’re using for your Apple ID that is causing the stuttering.
Which ever so-called technical support assistant suggested that, needs firing!
Sorry, I should have clarified. He told me to create a new, temporary Apple ID to test to see if it was account-related or not. It was purely for testing purposes. I asked him what if it is an account issue - would they be able to transfer all of my data and purchases to another account? He said no, but it would help the engineers know where to look for the problem.
Big Zol reckons the stuttering is gone.
Brandon Butch said the same on his review as well. These guys should not say stuff like this when the beta has only just been released. It’s always too early to tell. It can take hours for a bug to manifest again.
Ah, yeah, I did the same console-log watching and posted a thread about it here. I was able to recreate it on both an iPhone XS and 12 Pro.
Definitely not fixed in 14.4 beta 2. It always seems like an update has fixed it because a reboot "fixes" it for a little while. Just start using the phone and after a while it'll be happening every 3rd swipe up again. So frustrating.
We really need to find out someway to make Apple pay attention to this.
A class action maybe?🙄
Did you submit your findings to Apple support? I did a few weeks ago and have heard absolutely nothing. I have an open case with them and they've collected device logs and had me try a few things, but now that I think I've found a good lead, they go radio silent.
I believe everyone here had done so for more than one time. Apple just ignores our voices, asking their computer-like geniuses to repeat those polite nonsense.
OK you are a developer so you tend to see it much more from the software site. I am after sales technician for an entreprise which produced a big variety of machine and develops software for them. Well i have seen EVERYTHING.
Here when we have a software problem, it occurs at least on a very big 60% of the products we have.
It has happened many times that SOME of our devices had problems, and we ALWAYS discovered that it was a faulty component. Such as a flat cable, a mainboard, a memory bank. I don't know why you're stuck in the fact that Apple products are free from hardware defects.
If I have 3 phones under my eye, EACH OF THEM has been inizialized, each of them is equal to the others, with the same apps, the same apple id, everything is the same, everything is starting from zero. (that's the testing i've been making with my friend). ONLY ONE OF THEM has this problem, by making the same movement and opening the same apps...The problem is on mine which is 256 gb. NO problems on the other two devices with 128 Gb.
Why don't you consider the possibility of a defective component which is causing this?
on number 4. you notice that some events are happening when the stutter occours, so what i'm asking: WHY this events are happening?, and WHY are they happening ONLY on that device?
That's what happened with my car last year (yes i'm pretty unlucky). I always had the power steering stuck and the engine blocked right after the first stop. The engineer were trying changing two main boards, two control units and tried re-programming them many many times, anything was changing.
You know what the problem was? THE WIRING. They changed all the wiring ad the problem never happend again. But it took 2 month, brand new car, because they were stuck in a "software" problem.
That's why i wanted to try with another device, and not a refurbished one that maybe was brought there by someone with the same problem.
You could do what you what do, but I could promise you this is for sure a software issue.
Based on previous discussion this could be a hardware problem that can be corrected with software.
Could be a batch of phones that used component(s) barely within tolerance and would require some code to work properly in all situations.
Analogue would be for example processor: some batch might tolerate higher frequensies than other batch (but with code lower performing ones can be made to work consistently).
Could be a batch of phones that used component(s) barely within tolerance and would require some code to work properly in all situations.
Analogue would be for example processor: some batch might tolerate higher frequensies than other batch (but with code lower performing ones can be made to work consistently).
seriously doubt it. Especially when all the extensive benchmarks say otherwise.
I did not mean processor is to blame for this. That was just an example of a component that can be corrected by software.
Benchmarks do not say much as it could be any component and it could start behaving badly only after period of time.
Sorry. As with many others I'm not buying this at all. Its something in software that Apple needs to fix with iOS 14. Ive seen other post where people upgraded their iPhone 11s to iOS 14 and exp this.
Yeah IMO the smoking gun for the software problem theory is that this started on iOS 14 on my 11 Pro and has continued on my 12 Pro. Seriously doubt my 11 Pro would develop a hardware fault 10 months in, and a new phone would have the same fault from the start. Chances have got to be low.
You are ignoring the fact that everybody does not have this behaviour.
If software would be the only factor, then everybody would have this. Also if hardware would be the only factor then this could not start with software update.
That is why I am suggesting this to be combination of software and hardware. So then ios update would be required for phones with lower tolerance component(s) to get rid of this. But also you could change phone and with luck you could get one that works ok with ios 14.
If software would be the only factor, then everybody would have this. Also if hardware would be the only factor then this could not start with software update.
That is why I am suggesting this to be combination of software and hardware. So then ios update would be required for phones with lower tolerance component(s) to get rid of this. But also you could change phone and with luck you could get one that works ok with ios 14.
Completely and utterly incorrect. Bugs do not have to affect all devices. They never necessarily have and never necessarily will. Just look at the SMS notification bug recently fixed. It was a well known issue but never affected me or anyone I know, but caused issues for many users.
So how do you explain that with same ios version and same phone model some phone has bug and some not? Obviously there has to be some difference between phones that cause it. Of course it may not be related to Apple (e.g. sim card).