I dropped my 14 PM from about 6 feet and it broke, with a case on.
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iPhone 15/Plus 15 Pro Max Easily Broken
- Thread starter AdamInKent
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Seems to stand up to abuse with a good case. Which when you're spending this much on a device you should absolutely put it in a case.
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While the kind of abuse JerryRigEverything subjects phones to is not reflective of real world usage, I am slightly concerned when it comes to forcing the iPhone 15PM into a protective case. Sometimes it takes some pressure to get them into cases. Any reassurance here?
I will agree with some here that Zack from JerrryRigEverything tries with all his might to break it. Thus is he is consistent but you have no worries putting it in a case. I suggest an Otterbox Commuter, slim and will keep your phone from damage, plus it’s easy to take out and put on.
Zack is freaking out in YouTube right now as the controversy has made him #4 trending on YouTube!
Cracked lens. No idea how. Kept it on the same front pocket as the 14 and 13 where never a scratch.
traveling internationally, so need to wait until return to US to make applecare claim, however pictures seem unaffected
traveling internationally, so need to wait until return to US to make applecare claim, however pictures seem unaffected
AppleCare is international, you can get it fixed anywhere there's an AppleStore or authorized servicer.
I always put my phone in corners first and don't have any issues nor the need to push on the back of the phone.
I’ve got a great idea……
The people who think there’s a problem with the new pro’s, overheating, bending, cracking etc maybe just don’t buy the phone so you have no problems?? Stick to the 14PM which is indestructible, apparently. Although I’ve seen many with broken back glass which costs a fortune to replace.
The people who couldn’t care less and have better things in life to do than watch grown men break phones and then report they’re broken on YouTube just use their phones and enjoy it!
There’s always a problem with new iPhones. Nothing changes, life goes on. Everyone who has a 15 and isn’t happy with it can still return it.
The people who think there’s a problem with the new pro’s, overheating, bending, cracking etc maybe just don’t buy the phone so you have no problems?? Stick to the 14PM which is indestructible, apparently. Although I’ve seen many with broken back glass which costs a fortune to replace.
The people who couldn’t care less and have better things in life to do than watch grown men break phones and then report they’re broken on YouTube just use their phones and enjoy it!
There’s always a problem with new iPhones. Nothing changes, life goes on. Everyone who has a 15 and isn’t happy with it can still return it.
AMEN!!!
By the way, for all the "the 14 is a tank..." peeps. 14 PM in a case, about a 5.5 foot drop onto my kitchen floor.
Attachments
From my own (admittedly distant) experience years ago with an iPhone 5, their iPhones are only covered in the country of purchase so Apple don't have to service or stock each specific international SKU.
Fair play to them though, I was going back to the UK to see my family but my warranty would have already expired. The Apple service guy on the phone put a note in their system that my sleep/wake button was already broken and that it needed replacing when I got back to the UK. I walked in - they gave me a new (refurb) phone 2 or 3 months past warranty.
Thanks. Contacted a local French store. They have the option of repairing iOS devices only on the region they were sold, I have a US model and the French model is not a match (lacks some 5G frequencies for T mobile US). They simply do not have a US model of the MaxPro 1tb to replace with nor the setup to replace the camera in store just yet.
Yeah that used to be the deal, but they've expanded options and AppleCare coverage, I live and work in Germany right now, broke my 14 PM last month and had it repaired by an authorized service center in town. If they have to they order parts from the states and have them shipped overseas, that's what they did with my phone.
I just went through this in Germany without issue with a US 14 PM. The store may not know. They can order parts from the states and have them shipped over. Try a different store or authorized servicer. I broke my 14 PM last month and they had to order parts from the states, but they did, fixed my phone and I got it back good as new, took about 1 week.
Check this out:
Shouldn't be an issue, it's missing some bands but thats not a concern accoding to the T-Mobile site, as long as you have some of the bands. Not sure what phone you have.
iPhone - Supported 5G and LTE networks
See the countries and regions that have certified 5G and LTE networks on iPhone including the U.S., Canada, Japan, Germany, China mainland, and more.
www.apple.com
T-Mobile network
Learn about coverage and technologies of the T-Mobile network, including a 5G and 4G LTE Coverage map, device compatibility, and more.
www.t-mobile.com
Honestly sometimes these stores just don't know. AppleCare works in France.
Legal - AppleCare Protection Plan - Apple
www.apple.com
"Is AppleCare+ only for U.S. customers?
No! Apple provides global coverage for most Apple devices (iPhone, iPad, Apple Watch, Mac, iPod, Apple TV, and Apple displays). Service options do vary between countries, but any AppleCare service is always performed by authorized techs with genuine Apple parts."
AppleCare+: Everything you need to know about Apple’s extended warranty
Apple sells extended warranties for most of its hardware products. Learn about the cost, what's covered, and whether AppleCare+ is worth it.
www.macworld.com
The flexing he used to break the 15 Pro Max could be simulated by briefly sitting on the phone. My wife carries her phone in her back pocket, like many women seem to and one mistake could lead to an expensive repair if the glass is as thin as claimed. I agree on the case thing too, I have to use quite a bit of force to get my phone into its case.
It certainly is. One thing to be aware of though, especially if buying Apple products overseas to save money, is the following, taken from the UK AppleCare +Insurance Product Information Document:
"If you seek to make a claim in a country that is not the country of purchase, you will need to comply with all applicable import and export laws and regulations, and you will be responsible for all customs duties, value added tax and other associated taxes and charges that may apply."
Has anyone encountered this whilst attempting to obtain service internationally?
A video was posted recently on why. Apple didn't put a metal backing on the display for extra support like the 14 pro had. So putting a lot of pressure on the back will cause it to break. Video attached. //cloud.tapatalk.com/s/65156901a1f7e/144e2b5b62d22b489611f10388253cde.mp4
AppleCare is also a very expensive insurance policy when compared to car and home insurance. AppleCare with theft and loss costs £239 in the UK for an iPhone 15, yet it costs me £187 to insure my car which is about 18 times more expensive than an iPhone. My entire home and contents insurance is £325 and that covers me for up to £750k. I understand AC is convenient, but most people have their posessions insured via other methods anyway, especially if they rent or own a home.
Fair, but that’s not normal use. Maybe a normal mistake, but not normal use. In which, as with any mistake, you need to accept it, correct it, and, hopefully, learn from it to prevent a reoccurrence.
Mistakes are considered when designing though to some degree. Misuse, small accidents can be factored in, and in fact we know Apple design for this sort of thing as they’ve developed screens with all sorts of coatings and water resistance into phones for a few years now. They even suffered the iPhone 6S because the iPhone 6 could be bent with a medium amount of force.
I’m not convinced with this…
The 14 Pro has a metal back, but glued to the glass. Is that what makes the difference? Structurally it’s almost the same. They just moved where/how it’s sandwiched.
And isn’t the new Pro design basically how the 14/15 is constructed? They did this change starting last year. How are those ones supposedly more durable?
True.
And if someone has a video demonstrating iPhone 15 Pro (Max) in back pocket while sitting on a sofa, recliner, office chair, etc with notable damage, I will consider this a flaw.
As far as I am aware, most people place such devices in pockets with display toward their body. And because the claims seem to be with the rear/back (glass), I don’t foresee the test being any worse risk to bodily injury than what is demoed mow.
I am an American soldier stationed in Germany, broke my 14 PM last month, had it repaired by the authorized service center in Wiesbaden and had zero issue and was charge $0 despite them ordering a part from the US and shipping it over.
They changed the design, they said so during the keynote that the back is now easier to replace.