1Password 7 for Mac Launching Today With Redesigned Sidebar, Easier Access to Vaults, and Much More

[Luba]

Nope, no reason to keep it around. I wouldn't use an uninstaller, but just drag to the trash and only use version 7.

Having both around could cause conflicts with the browser extensions possibly.

Glad to have you on version 7! Please let me know if you encounter any trouble.
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Nothing it does is technically going to do anything with your data. It'll migrate it to a new location.

Worst case scenario you remove version 7, install version 6 again, reinstall browser extensions and possibly have to re-setup sync.

You can create a backup of your data if you wish as well, File > Backup and then click Show File and it'll open a Finder window with the latest backup selected. Copy it somewhere safe and you can easily restore it if something goes wrong.

If you have 1P version 6 that's sync's with iCloud, then upgrade to 1P 7 Membership, version 7 will copy the old vault (from iCloud or from your Mac's copy?) then put it in 1P's cloud, where it will be sync henceforth. But what happens to the old vault in iCloud? Is it deleted by 1P7? If it's not deleted, could we think of it and use it a backup of our vault data being used in 1P7, although that iCloud "backup" will soon be out-of-date since it's not being sync'd? If we wanted to, how do we delete the old vault in iCloud?

 

[bwoodruff]

Great that 1P membership allows for the vault to sync to iCloud and not have to use 1P's cloud. But can we, if change our minds, then have it sync to 1P's cloud? Can we have the vault sync to both places?

Since the standalone license version of 1P is not promoted and thus limited info about standalone license 1P, what features does membership have over standalone. Is it simply would you rather pay by the month versus all up front about every 2 years?

This is why I didn’t want to go down the rabbit hole. Sorry. I think I may have caused more confusion than helped. Now that we’re down the rabbit hole...

There are two different ways of purchasing 1Password, and then two different ways of using 1Password. For purchasing there are standalone licenses and subscriptions. Standalone licenses are per-person, per-platform, per-major version of the product. Subscriptions have a lot less “pers” and cover either an individual, a family, a team, or a business across all of their supported devices with the latest versions of 1Password.

On the usage side of things there are standalone vaults and membership vault. Standalone vaults are not tied to any particular purchase. As such it is possible to use standalone vaults with either a membership or a standalone license. They can sync via iCloud or Dropbox. But they don’t include some of the features that membership vaults do. Membership vaults are, as the name implies, tied to a membership. They can’t be used with a standalone license. They only sync via 1Password.com. The Mac App Store requires a 1Password membership, but if you go into the advanced preferences you can actually enable standalone vaults. It is possible to change between membership vaults and standalone vaults fairly painlessly, but you lose the sharing features of membership vaults as well as some other features like Documents by going to standalone.

Basically memberships include everything.

For the vast majority of customers the happy path is going to be purchasing via a 1Password membership subscription and then using membership-based vaults. This is the best and easiest way to use 1Password. It offers the most features and is the easiest to set up. Standalone vaults and standalone licensing is considered an advanced option.
This page may help address some of your questions as well:
https://support.1password.com/why-membership/

You guys are killing me with the niceness, customer service, and responsiveness on here. I might have to reconsider for that reason alone. I've worn a lot of hats in my mostly-tech career, and having worn the product hat the most, I can say you deserve serious props for that.

I agree with you entirely: 1Password is a premium offering. I put LastPass on my Dad's computer because he needed to use something and wasn't ready to make any kind of plunge, and I found it to be terribly clunky by comparison to 1Password.

If I may humbly make a suggestion for you to consider at the office tomorrow (or on Slack tonight if you guys are anything like me): Dave mentioned on your blog that he hadn't given much thought to how long to keep the introductory pricing around, but it would probably be a week or two. As another poster mentioned, a lot of people (me included) are pretty slammed with work now related to GDPR. I know you'd like to move people to subscription models anyway, but if you extended this period a little longer, some people like me might have the time to mull things over and the inclination to purchase the standalone upgrade.

Anyway, that's my 2 cents. Regardless of what you decide, thank you for your commitment to customer service and for making an excellent product.

Thank you for the kind words. As for the intro pricing I can’t make any promises, but I’ll certainly pass the feedback along.

 

[Luba]

If you can't trust your ad blocker, I don't suggest using it.

I realize that's a bit blunt, but... if I can't trust something, I sure won't be installing it on a computer I'm accessing any sensitive information on. This is why I use Safari and extensions that use Safari's built in filtering. These extensions do not read anything on the page, they are simply used by Safari's filtering API to say "don't show this" or "okay, allow this."

Regarding sovande's question: "Thanks for the explanation, but I was thinking about, if I visit my vault at https://my.1password.com/vaults/... then all my secret data are fully visible for any extensions that I have in my browser, such as an ad-blocker. I understand the same problem exist when 1P fills in a login form, but that is one credential. It was just a shock to see my whole vault open and all data available in Safari in clear text. I certainly won't dare to use that service anytime."

If the only extension installed on your browser is 1Password, would that prevent sovande's scenario above where an extension could "see" all your vault data in browser?

 

[bwoodruff]

If you have 1P version 6 that's sync's with iCloud, then upgrade to 1P 7 Membership, version 7 will copy the old vault (from iCloud or from your Mac's copy?) then put it in 1P's cloud, where it will be sync henceforth. But what happens to the old vault in iCloud? Is it deleted by 1P7? If it's not deleted, could we think of it and use it a backup of our vault data being used in 1P7, although that iCloud "backup" will soon be out-of-date since it's not being sync'd? If we wanted to, how do we delete the old vault in iCloud?

The data left in iCloud wouldn’t be a backup, no, at least not in any meaningful sense of the word. It can be deleted:
In 1Password, choose Help > Troubleshooting > Reset iCloud Data.

Regarding sovande's question: "Thanks for the explanation, but I was thinking about, if I visit my vault at https://my.1password.com/vaults/... then all my secret data are fully visible for any extensions that I have in my browser, such as an ad-blocker. I understand the same problem exist when 1P fills in a login form, but that is one credential. It was just a shock to see my whole vault open and all data available in Safari in clear text. I certainly won't dare to use that service anytime."

If the only extension installed on your browser is 1Password, would that prevent sovande's scenario above where an extension could "see" all your vault data in browser?

Yes.
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It pains me to call a company that I've admired a liar but it's come to this, "you're a liar."

Hi, I'm your customer, this is absolutely not easier for me.

I understand it would’ve been easier if we released 1Password 7 as a free upgrade for everyone via the Mac App Store (which was the alternative), but unfortunately that just wasn’t a realistic option. In order for standalone licensing to be a sustainable offering we need to charge for upgrades, and so the changes to the Mac App Store had to be made. This does absolutely make the process in the future simpler, though I understand the perception that it complicates things right now, and I’m sorry for that.

 

[Luba]

This is why I didn’t want to go down the rabbit hole. Sorry. I think I may have caused more confusion than helped. Now that we’re down the rabbit hole...

There are two different ways of purchasing 1Password, and then two different ways of using 1Password. For purchasing there are standalone licenses and subscriptions. Standalone licenses are per-person, per-platform, per-major version of the product. Subscriptions have a lot less “pers” and cover either an individual, a family, a team, or a business across all of their supported devices with the latest versions of 1Password.

On the usage side of things there are standalone vaults and membership vault. Standalone vaults are not tied to any particular purchase. As such it is possible to use standalone vaults with either a membership or a standalone license. They can sync via iCloud or Dropbox. But they don’t include some of the features that membership vaults do. Membership vaults are, as the name implies, tied to a membership. They can’t be used with a standalone license. They only sync via 1Password.com. The Mac App Store requires a 1Password membership, but if you go into the advanced preferences you can actually enable standalone vaults. It is possible to change between membership vaults and standalone vaults fairly painlessly, but you lose the sharing features of membership vaults as well as some other features like Documents by going to standalone.

Basically memberships include everything.

For the vast majority of customers the happy path is going to be purchasing via a 1Password membership subscription and then using membership-based vaults. This is the best and easiest way to use 1Password. It offers the most features and is the easiest to set up. Standalone vaults and standalone licensing is considered an advanced option.
This page may help address some of your questions as well:
https://support.1password.com/why-membership/



Thank you for the kind words. As for the intro pricing I can’t make any promises, but I’ll certainly pass the feedback along.

I did read "What are the benefits of a 1Password membership?" with the link above, but just to make sure, if we sign up for 1Password membership, we wouldn't need to buy the next major iOS upgrade version, it'll be included as part of membership? Same goes with the 1Password Window app and 1Password android app, all included with membership? Btw, are the Windows and Android app as powerful as the apps for Apple, or almost as powerful?
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The data left in iCloud wouldn’t be a backup, no, at least not in any meaningful sense of the word. It can be deleted:
In 1Password, choose Help > Troubleshooting > Reset iCloud Data.

Would we use 1P6 or 1P7 to delete the old vault (Reset iCloud Data)?

Btw, would 1P7 use 1P6's vault data on the Mac (local device) or on iCloud to create the Membership vault?

 

[macintoshmac]

If we don't charge for upgrades once in awhile (it's been 5 years...) then our team can't pay their bills.

I love being able to pay my bills... I can't work 40+ hours a week for free. Neither can other members of our team.

Whether you think it's worth the upgrade price, that's certainly something that's within your ability to decide... but please understand that we work for a living, just like you do and we have bills and we need to pay them.

If we could give 1Password away for free and somehow pay all of our bills and live our lives, we'd totally do it. But unfortunately reality is we do have to charge for it.




Ever met a software company that refunded purchases from a year after purchase? We did that with 1Password for Mac when we had to remove iCloud support from our direct website download version. Anyone that wrote in and was upset we offered to try to refund the purchase. If it went through, great. Some of those were a year to a year and a half after purchase.

Ever met a software company that tried to offer free upgrades to a paid iOS app? We did. We bought users iTunes gift cards, reimbursed them via PayPal, gifted and otherwise did all we could to help users who recently purchased 1Password 3 for iOS to get them to 1Password 4 for iOS when it was a paid upgrade. We likely lost thousands of dollars just in people cheating the system and getting multiple reimbursements.

Those are two of the bigger ones I can remember off the top of my very very tired brain. But I'm fairly confident there are very very few software companies that would've gone through the hassle of what we did to try to help our users in any way we possibly could. I believe we even offered to buy one of our customers a new iPad because they were so upset about some newer version of 1Password not being able to be run on their old iPad.

I've never worked for a company that cares more about their users than AgileBits.

Please don't be so skeptical that good people exist in this world. Instead try to embrace it because this world could really use more good people.

It is really sad to see a creator and producer having to defend himself and his business in such fashion. I say, you don't need to respond to these completely insane remarks that some have posted here regarding free updates and upgrades. As one member put it, when you buy an Audi in 2015 and Audi releases a 2018 model, does Audi just give it to you?

I understand as business you need to respond to any and all types of concerns people may have, but having to defend a livelihood is one of the most saddening instances I see on these forums where developers are on the receiving end.

As a business, you are offering a service/ product and are entitled to charge for it simply because you have bills to pay, too, like everyone else. It is really sad how the most basic premise of mankind's existence and culture is being debated upon and hated, when they themselves do the same thing.

Not everyone is Apple to be able to give entire operating systems for free. Developers are humans who chose to spend their time coding software that people use and benefit from. The time spent, the efforts and the skill is worth something, and they charge what they think is worth it for them to be sustainable at it.

I do urge people to Kindly not be this negative about subscriptions and pricing. These developers are not asking you if you are worth the salaries you draw, are they? It is an open market and people are entitled to choose Agile Bits or another or none. No one is forcing them to stick with Agile Bits. Please have some sensibility and sensitivity towards fellow human beings.

 

[jetho]

I really don't get some of the remarks from members here, especially about "cash grabbing". 1Password 7 ist the first paid upgrade in years. AgileBits was doing the complete opposite of cash grabbing. As (I think) AGKyle said it somewhere here: Maybe they were too nice with us users in terms of updates for all those years. (This is something you only expect to say from a Canadian company ).

How many devs do you know who spent time in a forum and after a major release in order to answer and explain all of your questions?
They explained why they favor the subscription model and why they felt the need to publish 1Password 7 as a new app in the MAS. To me their agruments make pefectly sense. And still they offer a standalone licence for everyone not liking subscriptions. (Maybe you guys could put a small note on your website that links to a support article informing people about the standalone licence, but I get why you don't want to actively promote the standalone version on the website).

To the AgileBits people reading this:
You are awesome, keep up the good work. I rate 1Password as my #1 app on all of my devices!

The issue is that there are several adequate substitutes out there that are either free or have a lower total cost of ownership. Are they as good as 1Password?

A security relevant app that offeres their service completely for free would at the very least raise some serious questions for me.
For me a part of why I choose 1Password (and also Apple devices) and why I am fine with paying a little bit more is, that I trust their security model and feel my data is safest with them. If I would've the slightest doubt about my data integrety


Aside from that:
Maybe I was a little sleep deprived yesterday, but druing the set up process of 1Password 7 I also set up my 1Password account for the first time (as I came from a standalone licence) and was automatically provided a 1Password.com account. I later learned that you also provide 1Password.eu accounts and thus I'm considering switching to an .eu account (for billing reasons only).
I think there should be an option allowing the user to choose between .com, .eu and .ca accounts... or maybe there already is and I just didn't see it.

 

[Easttime]

I am so impressed with the helpfulness, transparency, accountability and professionalism of AgileBits and MacRumours in this thread. Well done. You have set a high road bar for the rest of us.

 

[urtules]

I use it with local vault and iCloud vault. I wish 1Password 7 has local vault support. It’s secure to send passwords with AirDrop between iPhone and Mac. I will continue to use the 6.

 

[randomplaydo]

I know this may be opening up a can of worms here, but I just can't review 8 pages of comments to see if it was answered already so...

What makes 1password (or dash lane, or other password apps) a better option than just using apple's native keychain (which I already use, synced across all devices via iCloud)?

Also, I'd like to echo the sentiments of the recent comments commending the devs for coming on the forum to answer questions, and calling out the people complaining about subscription pricing or paid upgrades for being absolutely ridiculous and, dare I say it, embarrassing yourselves with your cheapness. I doubt any of you would go into work, get one paycheck, and then keep working at the same job for the next 5 years without another one. Life doesn't work that way and running a business costs money. Get over yourselves, pay the money or walk away to a free option. Then go steal some sugar packets from Dunkin Donuts and napkins from Wendy's while you're at it.

 

[jgerry]

I've been using 1password for at least 5 years. I've paid for a couple of standalone versions. I recently switched to the $2.99/month subscription. And I'm OK with that because I want to support them!

1pasword is the most-used piece of software on my Macs, iPhone, and iPad. By far. I use it 50-100 times a day, maybe more. Totally worth $2.99 a month for me.

As for the people who say "keychain is good enough" - well it may be if you don't use any browser other than Safari. And don't use any sites that require 1-time passwords. That won't work for me.

EDIT: Whoa! I purchased 1Password for $29.95 in 2007. So this is my 11th year. Still going strong!

 

[dangerfish]

What makes 1password (or dash lane, or other password apps) a better option than just using apple's native keychain (which I already use, synced across all devices via iCloud)?

It just does more. I use Keychain as well but I simply couldn't function without 1Password. If I could only have a single third party app on my Mac, it would be 1Password. Indispensable.

 

[tkermit]

Get over yourselves, pay the money or walk away to a free option.

No need. As owners of a standalone license for 1Password 6, some of us simply don't find enough value in the new version for paying yet another $50-$65 (or, worse, $144 for four years of a 1Password subscription). I see no reason to "walk away" to a free option, since I've paid for 1Password and so intend on continuing to use it. Not like my version stopped working the minute version 7 was released. Yes, I might have considered upgrading to 1Password 7 right away if it was offered at a lower price. But, the way things are, I'm perfectly content staying on version 6 for the time being. Plus, more money in my pocket helps me pay the bills.

 

[AGKyle]

I am so impressed with the helpfulness, transparency, accountability and professionalism of AgileBits and MacRumours in this thread. Well done. You have set a high road bar for the rest of us.

Thanks! It's not always easy but I would rather take a ton of crap from people and at least make sure we're helping than to not help at all. The best I can do is give reasons why we do something, not everyone will agree, but at least they can understand why we've done what we've done.

I use it with local vault and iCloud vault. I wish 1Password 7 has local vault support. It’s secure to send passwords with AirDrop between iPhone and Mac. I will continue to use the 6.

1Password 7 does have local vault support. It hasn't changed from 6 to 7.

I know this may be opening up a can of worms here, but I just can't review 8 pages of comments to see if it was answered already so...

What makes 1password (or dash lane, or other password apps) a better option than just using apple's native keychain (which I already use, synced across all devices via iCloud)?

Also, I'd like to echo the sentiments of the recent comments commending the devs for coming on the forum to answer questions, and calling out the people complaining about subscription pricing or paid upgrades for being absolutely ridiculous and, dare I say it, embarrassing yourselves with your cheapness. I doubt any of you would go into work, get one paycheck, and then keep working at the same job for the next 5 years without another one. Life doesn't work that way and running a business costs money. Get over yourselves, pay the money or walk away to a free option. Then go steal some sugar packets from Dunkin Donuts and napkins from Wendy's while you're at it.

A few things:

1. Works in Safari, Firefox, Opera, Chrome
2. Works on Mac, Windows, iOS and Android
3. Stores a lot more types of data
4. Can sync across other things than iCloud
5. Our Family plan has sharing amongst users in the family.

There are a lot of reasons why someone might use 1Password over the built in solutions. Our stance though is simply we'd rather you be using any password manager, even if it isn't ours. So if you're happy with what you have then no need to change it. However, if you're looking for something a little more, there are options out there that do more, including 1Password.

It just does more. I use Keychain as well but I simply couldn't function without 1Password. If I could only have a single third party app on my Mac, it would be 1Password. Indispensable.

Thanks for the super recommendation there!

No need. As users of a standalone license for 1Password 6, some of us simply don't find enough value in the new version for paying yet another $50-$65 (or, worse, $144 for four years of a 1Password subscription). I see no reason to "walk away" to a free option, since I've paid for 1Password and so intend on continuing to use it. Not like my version stopped working the minute version 7 was released. Yes, I might have considered upgrading to 1Password 7 right away if it was offered at a lower price. But, the way things are, I'm perfectly content staying on version 6 for the time being. Plus, more money in my pocket helps me pay the bills.

We hope that with 1Password 7.1 and 7.2 we'll really increase the reasons why someone might want to upgrade. If you don't think it's worth upgrading to right now then it's on us to convince you by adding more. Keep an eye on future releases.
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<snip>

To the AgileBits people reading this:
You are awesome, keep up the good work. I rate 1Password as my #1 app on all of my devices!

<snip>

Aside from that:
Maybe I was a little sleep deprived yesterday, but druing the set up process of 1Password 7 I also set up my 1Password account for the first time (as I came from a standalone licence) and was automatically provided a 1Password.com account. I later learned that you also provide 1Password.eu accounts and thus I'm considering switching to an .eu account (for billing reasons only).
I think there should be an option allowing the user to choose between .com, .eu and .ca accounts... or maybe there already is and I just didn't see it.

Didn't want to wholesale remove parts of your post but I wanted to make sure I was answering your questions

First, thanks for the kind words. Seriously. It means a lot that random strangers will come in here and just let us know they appreciate things. Support in particular is a pretty thankless job in general so any positivity is often amazing to see. I don't do as much support these days but I know people like Ben really love seeing positivity like this.

The built in sign up system in the app only allows signing up via the .com variant in the US. I'm not sure if we'll change it to allow creation in other regions, but it's certainly something we should think about a little more than we have to see if it's even reasonable.

But you can always sign up on the .eu or .ca pages and then just sign in, move your data to the new account and delete the old one. It's a little bit of work but nothing that shouldn't take more than 10 minutes for the average individual. It might take more for a family with several members or businesses with a lot of users.
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You guys are killing me with the niceness, customer service, and responsiveness on here. I might have to reconsider for that reason alone. I've worn a lot of hats in my mostly-tech career, and having worn the product hat the most, I can say you deserve serious props for that.

I agree with you entirely: 1Password is a premium offering. I put LastPass on my Dad's computer because he needed to use something and wasn't ready to make any kind of plunge, and I found it to be terribly clunky by comparison to 1Password.

If I may humbly make a suggestion for you to consider at the office tomorrow (or on Slack tonight if you guys are anything like me): Dave mentioned on your blog that he hadn't given much thought to how long to keep the introductory pricing around, but it would probably be a week or two. As another poster mentioned, a lot of people (me included) are pretty slammed with work now related to GDPR. I know you'd like to move people to subscription models anyway, but if you extended this period a little longer, some people like me might have the time to mull things over and the inclination to purchase the standalone upgrade.

Anyway, that's my 2 cents. Regardless of what you decide, thank you for your commitment to customer service and for making an excellent product.

Ben will certainly appreciate this one I'll make sure he sees it.

Regarding the pricing, it'll likely last at least a few weeks and if you monitor our Twitter we'll probably make some mention that it's ending soon. But if you get to it within the next week or two you'll be fine.

Reach out though if we can update you on anything. I get email for each message i receive on this site so I should respond quickly from that. And last but not least, feel free to write into our support and mention my name. They'll get you in touch with me directly. Whatever I can do to make something right.

If you have 1P version 6 that's sync's with iCloud, then upgrade to 1P 7 Membership, version 7 will copy the old vault (from iCloud or from your Mac's copy?) then put it in 1P's cloud, where it will be sync henceforth. But what happens to the old vault in iCloud? Is it deleted by 1P7? If it's not deleted, could we think of it and use it a backup of our vault data being used in 1P7, although that iCloud "backup" will soon be out-of-date since it's not being sync'd? If we wanted to, how do we delete the old vault in iCloud?

It's not deleted in iCloud, no. We don't "destroy" any data in this process. It copies data from the 1Password 6 data locations and puts them in the 1Password 7 location.

Note that 1Password 6 also has backups in it's folder. So if you try 7 all of your version 6 stuff is still on your computer in it's default location.

To delete the data in iCloud, goto the Help menu, under Troubleshooting you'll see an option to delete iCloud data.

 

[tkermit]

We hope that with 1Password 7.1 and 7.2 we'll really increase the reasons why someone might want to upgrade. If you don't think it's worth upgrading to right now then it's on us to convince you by adding more. Keep an eye on future releases.

Thanks! I'll be sure to revisit the issue in a year or two. Compatibility with future versions of macOS is probably what will get me to upgrade eventually.

 

[Mr. Heckles]

What makes 1password (or dash lane, or other password apps) a better option than just using apple's native keychain (which I already use, synced across all devices via iCloud)?

For the subscription model:

Cross platform is a big selling point for me. I have Mac, Windows, iOS, Android, and Linux.

It stores software licenses, one time password (2 step authentication), I can share logins with my wife, kid (also make it so my kid can’t change it), and other family members who are on my family plan.

Another great selling point for me is when my mom forgets her password, I can recover her data for her as I am a family organizer for my family plan (2 times this happened).


I can also store documents as well. I have my insurance policy stored in it.

Also, I'd like to echo the sentiments of the recent comments commending the devs for coming on the forum to answer questions, and calling out the people complaining about subscription pricing or paid upgrades for being absolutely ridiculous and, dare I say it, embarrassing yourselves with your cheapness. I doubt any of you would go into work, get one paycheck, and then keep working at the same job for the next 5 years without another one. Life doesn't work that way and running a business costs money. Get over yourselves, pay the money or walk away to a free option. Then go steal some sugar packets from Dunkin Donuts and napkins from Wendy's while you're at it.

Well said! I said earlier I am more happy to pay this then my Netflix.

You can also get a $125 gift card for $99, so that helps with pricing too.


https://1password.com/giftcards/


I can’t get over how AgileBits has not charged for an update in 5 years and people are complaining that if they want to upgrade, they have to pay.

 

[urtules]

1Password 7 does have local vault support. It hasn't changed from 6 to 7.

Thanks. I couldn’t pass through your subscription screen. I guess local vault only supported in the version from your website.

 

[AGKyle]

Thanks. I couldn’t pass through your subscription screen. I guess local vault only supported in the version from your website.

This is correct, if you want local vaults you must use our website version.

The caveat is that if you have an active subscription you CAN use standalone vaults in addition to that, and the Mac App Store version works fine in that regard. It's just that you can't buy a license from the Mac App Store version now.

With regard to "licensing":

Mac App Store - Subscription only
Direct Web download - Subscription and Licenses

So if you were trying to get a license via the Mac App Store, that won't work. We wrote a bit about why this changed here:

https://blog.agilebits.com/2018/05/10/getting-1password-7-ready-for-the-mac-app-store/

It wasn't an easy decision but in the future it'll make things a lot easier for everyone.

 

[Lioness~]

I can’t get over how AgileBits has not charged for an update in 5 years and people are complaining that if they want to upgrade, they have to pay.

I think I payed some.
Had very early licence, I was in already at 1Password 2.
Whenever that was, it wasn’t recent (like 11-12 years ago)
Had no notes what it costed back then, though. Even got a duplicate but limited licence from MacHeist back in the days
Haven’t made notes of license cost until recent yrs, in 1P then.
But I know I bought it anew when buying 1Password in MacApp Store.

But I’m glad devs chose to sell outside it. Never felt that MAS was a hit. Not for devs, not for customers.

I payed the $50 for this upgrade with joy.

1Password gang can deserve to have some abundance coming to them after these years.

Never once I’ve had any security problem with 1P

 

[john123]

Also, I'd like to echo the sentiments of the recent comments commending the devs for coming on the forum to answer questions, and calling out the people complaining about subscription pricing or paid upgrades for being absolutely ridiculous and, dare I say it, embarrassing yourselves with your cheapness. I doubt any of you would go into work, get one paycheck, and then keep working at the same job for the next 5 years without another one. Life doesn't work that way and running a business costs money. Get over yourselves, pay the money or walk away to a free option.

Some people definitely are being badly behaved and unreasonable, but discussions about standalone versus subscription models can be both productive and fair game—both generally and in the case of 1Password.

Fortunately, as 1Password has said, they continue to offer both models (although they make no secret about wanting people to go with subscriptions). And they actively encourage users to try out other products and decide whether their premium offering is worth it to each person. That's about as transparent and reasonable as a company can be.

Then go steal some sugar packets from Dunkin Donuts and napkins from Wendy's while you're at it.

Puh-lease. Everyone knows that swiping an extra couple creamers from 7-11 is where it's at!

I can’t get over how AgileBits has not charged for an update in 5 years and people are complaining that if they want to upgrade, they have to pay.

I think the issue many people are hitting on isn't that it's a paid upgrade, but rather than it seems like a somewhat expensive paid upgrade—especially in a space that has much more competition than it did years ago. (Is it actually "expensive"? I think that's an individual assessment that relies on how long you plan to use the product, what benefit you will derive from it versus other options, and your current economic situation.) And, as AgileBits themselves said, perhaps this is a side effect of being a little too nice for a little too long, such that many user expectations are out of whack.

If you're in product or marketing, you find out quickly that this is a difficult and delicate balance to strike. Take the case of Parallels. There's significant user fatigue from the annual upgrade process, and that's the closest thing to a hybrid between a subscription model and a standalone pricing model. It's kind of a no-win situation, and that's why I think software developers who try to offer both models are doing the right thing—even if (as in this case) they get beat up a bit unfairly for doing so.

 

[thisisnotmyname]

I understand it would’ve been easier if we released 1Password 7 as a free upgrade for everyone via the Mac App Store (which was the alternative), but unfortunately that just wasn’t a realistic option. In order for standalone licensing to be a sustainable offering we need to charge for upgrades, and so the changes to the Mac App Store had to be made. This does absolutely make the process in the future simpler, though I understand the perception that it complicates things right now, and I’m sorry for that.

Please don't mischaracterize what I said as you spin. I started my involvement in this conversation back on page one being very happy to hand over $50 to a company I respected for a product I feel is an important part of my software suite. Where this went awry is when you decided to penalize perpetual license holders by not allowing them to obtain your software through the preferred method for MacOS, the Mac App Store (with all of its convenience and safety benefits), and then try to spin that as benefitting us. I'm not asking for anything "free", I'm willing to pay the development costs and upgrade costs of the software I use. I am NOT willing to enter into a SaaS arrangement when there isn't any need for your resources (beyond bug fixes which should be an expectation in ANY software arrangement, don't ask me to pay you for maintenance of something you didn't get right out of the gate) on an ongoing basis (e.g. cloud computing, this runs on my device and my data is synched via my dropbox account).

You want to spin this as not having to launch a new app app for your SaaS customers when you release the next version. You know what they've done to date? The same thing I have, downloaded a new app when you release it. They just log into the next one and everything is seamless. But what you want to do is reward the recurring revenue clients and punish the perpetual license clients so we atrophy and your valuation increases. This is NOT customer friendly and I find it offensive that you try to spin it as such.

 

[tkermit]

Maybe they were too nice with us users in terms of updates for all those years. (This is something you only expect to say from a Canadian company ).

Possibly. But, for better or worse, that's a business decision for Agilebits to make. I was more than happy to recently pay for the fantastic new version of Carbon Copy Cloner (5), especially because I was able to upgrade from the previous version for 50% off and lots of substantial, useful and important new features in terms of APFS support were added which I was specifically interested in. The resulting price seemed like an excellent value to me. At the same time, it has only been about 2 years since the paid release of Carbon Copy Cloner 4, so not that long ago, whereas 1Password hasn't had a paid release in a few years, I guess. Still, the two versions combined cost less than it would cost me to upgrade to 1Password 7, and with 1Password I feel like I'd basically be paying for a prettier UI (which admittedly can take up a huge amount of developer resources – and it does seem to look beautiful). I suppose I would feel differently, if I was interested in any particular feature of 1Password 7 or felt that version 6 was lacking in some way. But there isn't really anything more I want out of this app than I'm already getting, except for bug fixing and maintenance.

Having said that, sooner or later they're getting my money, I guess. Just not right away.

 

[Fabmac]

well not an cheap update...
but is have been a longe time since the last update and i don't like subscriptions
so Thanks to make a standalone one time payment again!

Lets go for another years of 1 password
i dont like subscriptions but people please think that there are people working on an superB app crushing out updates every few weeks
they have to pay bills like we all have to do each month so please if there is an payed upgrade in years. Don't cry.

 

[randomplaydo]

Continuing to see negative responses boggles my mind. I get the legacy vs. subscription thing, but almost everybody complaining prefaces it with "it's great and I use it everyday multiple times. Can't live without it....blah blah blah" and then in the next breath balk at paying less than it costs to fill a gas tank once per year so these guys can actually have a successful business.

All of my clients are startups and small businesses and this is just gross to me to witness people whose minds operate this way. Complaining about less than 3 months of Netflix or 10 cups of coffee as these guys are trying to feed their families and pay their bills. Sick. Seriously.

 

[tkermit]

Continuing to see negative responses boggles my mind. I get the legacy vs. subscription thing, but almost everybody complaining prefaces it with "it's great and I use it everyday multiple times. Can't live without it....blah blah blah" and then in the next breath balk at paying less than it costs to fill a gas tank once per year so these guys can actually have a successful business.

All of my clients are startups and small businesses and this is just gross to me to witness people whose minds operate this way. Complaining about less than 3 months of Netflix or 10 cups of coffee as these guys are trying to feed their families and pay their bills. Sick. Seriously.

Honestly, I understand paying $65 or even $144 over the next four years for a subscription if you feel you're getting the appropriate value for your money. I don't quite understand why it should factor into my decision whether employees at AgileBits are able to pay their bills or not. That's kind of not my concern. I have no control over the way they're running their business.