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I really honestly don't know if there is room for reconsideration on Electron on Mac. I do know that the issues that have been filed that have specific and realistic feedback have largely been picked up quickly or at least discussed. I have no idea where the generic "consider building a SwiftUI front-end" issue I filed will end up.

I work in technical support. I have no delusions about getting rich. I just want to see the best possible outcome I can help toward here.



I think this is the best answer I can offer at the moment:
Thanks for the honest words. I have cancelled my subscription which ends this December. I want a proper Mac app first and I don't care about cross platform. I guess you are changing your focus as a company. It's ok but I am out.
AgileBits can send me an email when 1Password 9 comes out, but only if it is completely native to the Mac, built with Mac dev tools and APIs, and not electron sub par environment.
 
Thanks for the honest words. I have cancelled my subscription which ends this December. I want a proper Mac app first and I don't care about cross platform. I guess you are changing your focus as a company. It's ok but I am out.
AgileBits can send me an email when 1Password 9 comes out, but only if it is completely native to the Mac, built with Mac dev tools and APIs, and not electron sub par environment.
I ask out of pure curiosity - do you use the 1Password Mac app a lot? I use 1Password almost completely through the browser via the browser extension these days. When I do use the app it's rare but usually out of old habits I've had from using 1Password for a long time.
 
I really honestly don't know if there is room for reconsideration on Electron on Mac. I do know that the issues that have been filed that have specific and realistic feedback have largely been picked up quickly or at least discussed. I have no idea where the generic "consider building a SwiftUI front-end" issue I filed will end up.

I work in technical support. I have no delusions about getting rich. I just want to see the best possible outcome I can help toward here.

I'm not asking you to use any specific technology to build your apps. I'm asking for:
  • The design language to match macOS's in macOS.
  • Things like contextual menus to match the native macOS menus, as they do with native apps.
  • For filling passwords to not feel like it's loading something from the web. It's slow and looks slow.
  • To fix the issue where the window is constantly refreshing or redrawing itself, like when you resize or minimize and bring back to front.
  • To fix the issue where it's using 50% more RAM on my Mac.
If you can do this all in your "hybrid" Electron environment, awesome. But don't passive aggressively dismiss our feedback and tell us that its better or that our taste in "design language" sucks. Instead of admitting this thing sucks, you think its more of an issue of convincing users they are wrong about it. How would you feel if a platform you did was speaking to you in such a way?
 
I ask out of pure curiosity - do you use the 1Password Mac app a lot? I use 1Password almost completely through the browser via the browser extension these days. When I do use the app it's rare but usually out of old habits I've had from using 1Password for a long time.
I almost never use 1Password in Safari. I use the app to add secure notes and documents. I use iCloud Keychain for my Web logins. I also use 1Password for keeping my credit card information securely stored.
 
I'm not asking you to use any specific technology to build your apps. I'm asking for:
  • The design language to match macOS's in macOS.
  • Things like contextual menus to match the native macOS menus, as they do with native apps.
  • For filling passwords to not feel like it's loading something from the web. It's slow and looks slow.
That will never happen. They can reimplement a few things here and there to try to match the platform's UI conventions, but the result will never be as good as a proper native UI, and it will not evolve with the platform in the same way an app using the native UI APIs would.

I've cancelled my family subscription. 1Password's competitive differentiation was always the high-quality native apps; if that's going away, I may as well use one of the cheaper/free alternatives, like Apple's.
 
Currently trying Strongbox on iOS and macOS. It is not as polished but seems to get the job done, and it supports native password filler on macOS. I suggest others migrate their vault to KeePass format before getting locked down too far in 1Password v8.
This. One can take the KeePass vault file and import it into any of the gazillion free or paid password managers out there on whatever platform you might need to.
 
Apple ecosystem only, right? What will I do about my Android device?

Correct. Strongbox is Apple only. If you need cross-platform, take a look at Bitwarden.

Strongbox uses KeePass format vaults though so you don’t get ‘locked in’ into the app at any point really. You are free to manually sync to another platform to another platform and it will work just fine.
 
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Strongbox uses KeePass format vaults though so you don’t get ‘locked in’ into the app at any point really. You are free to manually sync to another platform to another platform and it will work just fine.
Yes, I saw that on the website. The forum member was asking about a Windows or Linux app with Strongbox, which is not offered, unless I misunderstood him. That was the point of my reply.


"Can I open my databases on Android, Windows or other devices? Can I use Strongbox?

Yes, you can open your databases on many different platforms. Depending on whether your database is in Password Safe or KeePass format, you can find a client that is compatible.

For the Password Safe format, here is a link to a short list of compatible clients, you can probably find many more with a search for ‘Password Safe client for [insert platform here]’.


For databases in one of the KeePass formats you can find many clients here:


Strongbox is only available for iOS and Mac at the moment but there are many clients for many other platforms available as you can see from the above."

 
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If you can do this all in your "hybrid" Electron environment, awesome. But don't passive aggressively dismiss our feedback and tell us that its better or that our taste in "design language" sucks. Instead of admitting this thing sucks, you think its more of an issue of convincing users they are wrong about it. How would you feel if a platform you did was speaking to you in such a way?

I share your frustrations, but honestly don't really want to pile on @bwoodruff too much.
He's just doing the bidding of those higher up the chain.

AgileBits has done little things to really irritate me as a customer over the years.
They have a tone of hubris and ego in most of their communications and forum posts, etc, that is just really a turn off.

They sometimes act like we are "lucky to have them" or something.
It just isn't the relationship I like anymore.

All that's left is for me to leave I guess
Mixed feelings after all these years, but they've changed
:confused:

They may not realize it or agree, but I really think the success and ultimately outside investment changed them.
 
My main complain is the removal of the local vault, I might swallow the subscriptio. Just might, because I do not see additional value in most of the changes since Version 6, some of them even made 1PW worse for me. So why should I pay for the changes when I do not like them?

And BTW for a premium price I expect a native macOS App, well designed and not some electron stuff which is a problem waiting to happen.

But there is no way I will store my passwords in some cloud, never ever. I would rather write them on paper. And do not forget, thar Canada is one of the Five Eyes state with a long history of spying on their allies. I do not know, what the local laws look like and what Agile Bits might be forced to do.

I just know, that having the PWs only locally is an added layer of security. Even if they are not forced to implement some backdoor, that could just make mistakes, as I do occasionally when developing software
Thanks for sharing! That’s fair enough. I don’t use local storage myself, but I can see why it is valuable, even non-negotiable for some.

As for the whole Electron/non-native app thing - I will reserve judgement to see how it works. It will certainly be irritating if it uses loads more RAM, is slower, etc.


In theory, I’d love a world in which native apps were predominant, and UIs and keyboard shortcuts etc were consistent. I admire writers like John Gruber and a handful of indie developers who stick up for that ideal. But I’ve long spent most of my working day in apps with all sorts of ‘non-standard’ interfaces (Outlook, Slack, Google Docs, all sorts of web apps). Even many of Apple’s own recent apps use highly non-standard design elements (look at Podcasts and Home for goodness sake).

At this point, I’m sad to say, native apps are the exception rather than the norm (at least in my screentime). I’m long past the point where one more electron/non-native app makes a difference.
 
I share your frustrations, but honestly don't really want to pile on @bwoodruff too much.

Many thanks for that. It has been an incredibly long couple of days, filled with both excitement and heartbreak. I do have some additional insight to share, which to some here will not be welcome, but will hopefully better address some of the direct questions I've been asked and thus far haven't been able to provide a direct answer for.

Dave and Roustem (1Password founders) have, at this point, been quite public about being smitten with the approach in v8. I also know that they both believe strongly that no decision is final. Electron isn't going anywhere in the near future, but we're not taking our eyes off things. We're going to work hard to continue our tradition of delivering quality software for the Mac.
 
The point here is that the price for the subscription NEVER ENDS, where I've had the one time payment only, never having to pay for it again. Take that up to, say, 20 - 30 years, and see the difference in savings. The one to take is an obvious no-brainer here: $720 over the course of 20 years, and $1080 over the course of 30 years, versus $35 one time.

The one time is going to appeal more as they are one and done, versus something recurring all the time that when you are done with it, you may forget that you have it, and keep paying on it until you realize you've lost money from forgetting to cancel. And yes, many a person has done that.





BL.
you really think you buy an app for $35 and it’s going to last for 20-30 years. Yeah, ok. :rolleyes:
 
Dave and Roustem (1Password founders) have, at this point, been quite public about being smitten with the approach in v8. I also know that they both believe strongly that no decision is final. Electron isn't going anywhere in the near future, but we're not taking our eyes off things.

Thanks for clarifying, though it seems clear that the majority of users who've expressed an opinion unambiguously hate the idea and reality of an Electron version, but your founders don't care enough to actually re-evaluate their decision.

Or in meme form:
skinner.png


(I'm currently working out how to cancel my family subscription as support tries to tell me how I should totally try it, even though I rely on local vaults/iCloud sync so it won't even work)
 
Thanks for clarifying, though it seems clear that the majority of users who've expressed an opinion unambiguously hate the idea and reality of an Electron version, but your founders don't care enough to actually re-evaluate their decision.

I honestly have never felt AgileBits was a particularly feedback driven organization.
That has benefits, but also some big drawbacks (as we are finding out right now).
 
Ah, true.

Unfortunately since I don't yet have an Apple Silicon Mac I can't help with downloading the AS client from the 1Password website - assuming the website auto-downloads an installer just for the target system. Maybe someone else can help bradl with that.

Oh, how do I download 1Password from the website? I have a standalone license for 1Password 7, but it makes me think I should download the Silicon version for when I do upgrade my Mac. It would also be helpful to download the Intel version while I'm at it and store it for safekeeping.

Help?

=============
Update: Ok, ok. I found it. Whew! Navigate to the bottom of page on 1password.com. In the Download column, there are various versions to download.

I wonder if the one downloaded for macOS is both Intel and Silicon. I'm running an Intel Mac right now but also want the Silicon version.
 
Oh, how do I download 1Password from the website? I have a standalone license for 1Password 7, but it makes me think I should download the Silicon version for when I do upgrade my Mac. It would also be helpful to download the Intel version while I'm at it and store it for safekeeping.

Help?

=============
Update: Ok, ok. I found it. Whew! Navigate to the bottom of page on 1password.com. In the Download column, there are various versions to download.

I wonder if the one downloaded for macOS is both Intel and Silicon. I'm running an Intel Mac right now but also want the Silicon version.

1Password 7 for Mac is a universal app. It has both the Intel and Apple Silicon bits.

Also for what it's worth we offer downloads for all of our previous releases: https://app-updates.agilebits.com
You can still download version 0.8.0 (the very first release) if you really wanted to.
 
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