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I haven't done a whole lot with mine yet other than play hl2 and portal, and other than the occasional stoppage for loading which I would think would be normal, its been fine the week and a half I've had it. It beachballed for an extended period of time the first time I used it, but I don't remember if I had to restart. But its been fine since then and I love it!
 
+1 here. Happened about 3 times in 3 weeks. 15in i5. No known cause. Just infuriatingly freezes. Damn shame. Think this is fixable via firmware update? I'm sick of apple focusing solely on idevices and neglecting their computers

You have a few options...
  • Get the computer repaired
  • Return the computer and get a refund (via consumer local office)
  • Get the computer repaired or get a refund and don't ever buy Apple :)

Nevertheless... if you keep buying Apple regardless of any problems (and lately almost every new model has had a problem, some of them never acknowledged by Apple...), you do it because you want. No one is forcing to.
I was thinking about recommending this one to a friend who want to buy a unit. But I told him not to, after I had to deal with the flickering of Lte 2008 MBP I won't ever buy Apple after they get a revision right, and this one isn't working properly for some people and I don't want to be another Guinnea pig, because it was difficult for me to prove the flickering... and I don't want to do this again... (I could deal with the flickering because it didn't interrupt my work, but this problem interrupts everything and I cannot risk that I'm afraid)
 
What you can try is to run bootcamped Windows on the same machine to see if it freezes, too. This will give you a hint about whether it's a pure hardware issue or maybe a software/driver/power-saving OS X issue.
 
13" MBP also freezing?

Hi.

Looking for some info on this, I am thinking of getting a stock 13" MBP 2.4ghz later this month (was going to get the 15" 2.4ghz i5, but decided that it wasn't worth the extra cost for me). I was wondering if there is anyone having this freezing issue with the 13" MBP who bought it within the last couple of weeks? This will be my first Mac and, to be honest, this freezing issue is a bit of a concern, it's a lot of cash to spend on a laptop which freezes several times a day/week, I have read that update 10.6.4 should fix it but then I read, later, that someone had installed the Beta on their freezing MBP and it was still freezing. Anyone else out there who had the freezing probelm and has installed the 10.6.4 Beta, did it fix it or is it still freezing?

Thanks
 
ive been having the same problems with the freezing on my 2010 macbook pro that ive had for a couple of weeks. i was just about to print something and my browser froze and some applications froze. the other applications worked ok but it wouldnt let me shutdown or restart my computer.
 
Apparantly according to a lot of people in the OP's linked to Apple Discussion it's down to the Seagate drives in the 15/17-in i5/i7 MacBook Pro's; hence the SSD's are unaffected. You may need to ask the Genius/Apple to specifically replace the HDD w/ a non-Seagate model such as Hitachi explaining your reasons too (the fact loads of others on Apple's Discussions board has reported problems w/ seagate hdd's only and others have been able to request non-seagate hdd's and that they report the problem is fixed afterwards).

Good luck!
 
Apparantly according to a lot of people in the OP's linked to Apple Discussion it's down to the Seagate drives in the 15/17-in i5/i7 MacBook Pro's; hence the SSD's are unaffected. You may need to ask the Genius/Apple to specifically replace the HDD w/ a non-Seagate model such as Hitachi explaining your reasons too (the fact loads of others on Apple's Discussions board has reported problems w/ seagate hdd's only and others have been able to request non-seagate hdd's and that they report the problem is fixed afterwards).

Good luck!

I upgraded my drive to the Hitachi 500GB 7200RPM so it's not that..
 
well since the freezes seem to happen once a week, or even more rarely for other people i'm not sure enough time has elapsed since 10.6.4 release ;)

On Apple's forums people seem to agree that the problem is related to a specific brand of hdd, Seagate, as it seems to be an interfacing problem with this device and Apple's hardware.
People report that exchanging the hdd resolves the problem in most cases (and the chosen hdd for replacement is a Hitachi 500 Gb 7200, alias 7K500).
Some others also report that some late 2009 units suffered this problem too, so it might be true that the OS hasn't been updated to solve the problem (or it is not possible), or the hardware hasn't been fixed for this last revision, or is it just some Seagate hdd batches... who knows...

I'm keeping an eye on this matter because it is pulling me off my purchase :) Until it is solved I won't give any single cent to Mr. Jobs :) (I already suffered the flickering from late 2008 MBP never acknowledged by Apple which made me quite angry once it became an almost hourly flickering...).
 
On Apple's forums people seem to agree that the problem is related to a specific brand of hdd, Seagate, as it seems to be an interfacing problem with this device and Apple's hardware.
People report that exchanging the hdd resolves the problem in most cases (and the chosen hdd for replacement is a Hitachi 500 Gb 7200, alias 7K500).
Some others also report that some late 2009 units suffered this problem too, so it might be true that the OS hasn't been updated to solve the problem (or it is not possible), or the hardware hasn't been fixed for this last revision, or is it just some Seagate hdd batches... who knows...

I installed an OCZ SSD and have experienced very intermittent freezes, so it's not down to the Seagate drives alone. Have upgraded to 10.6.4, but will have to wait and see if I see any further freezes in the coming days...
 
So i updated to 10.6.4 earlier today since i was having issues with freezing and crashing while in Mac OS X. I previously addressed the issue by turning off "Put hard drive to sleep whenever possible" and with great success.

So after i installed the update, I turned that feature back on. Within maybe a few hours, my mbp crashed and I had to do a forced shutdown. After the reboot, I have turned the above setting off again and have not experienced a freeze or a crash. By the way, I have the Seagate 500gb 5400k hard drive w/ i7 and 8gb memory if that matters.
 
So i updated to 10.6.4 earlier today since i was having issues with freezing and crashing while in Mac OS X. I previously addressed the issue by turning off "Put hard drive to sleep whenever possible" and with great success.

So after i installed the update, I turned that feature back on. Within maybe a few hours, my mbp crashed and I had to do a forced shutdown. After the reboot, I have turned the above setting off again and have not experienced a freeze or a crash. By the way, I have the Seagate 500gb 5400k hard drive w/ i7 and 8gb memory if that matters.

Thank you for the solution! I will try it! :rolleyes:
 
What you can try is to run bootcamped Windows on the same machine to see if it freezes, too. This will give you a hint about whether it's a pure hardware issue or maybe a software/driver/power-saving OS X issue.

I had a freeze earlier this week in Boot Camp, running Windows 7 Ultimate 64-bit. It was my third freeze, but first one in Windows.

I have an 2.66ghz i7, 8gb with 7200rpm drive.

EDIT: I just called Apple support UK about this, and he wanted me to delete the boot camp partition and try running the mac without it to make sure it wasn't a software issue. I'm fairly certain that my first freeze happened before I installed boot camp, though I couldn't be 100%. But I need that partition so there was no way I was going to do that, so after my school term ends, I'm calling them again to arrange for bringing it in for service to have a look at it.
 
I got a replacement that just came in.

No yellow tint on screen, yay.

Today though I was using Boot Camp with Windows XP SP3, with MS Paint and Firefox (Google StreetView). And a Blue Screen of Death hard crash. It mentioned "nv4_display driver".

Clearly the NVIDIA display drivers are ****. Apple needs to fix this. NOW.

If I have to return this piece of Aluminum junk for a white MacBook without these crashing problems, I'll be expecting a lot of compensation. As in, All my money back and a free MacBook or something along those lines.

It's starting to cost me a lot of work time. I haven't seen this in 10.6.4, perhaps .6.4 fixes it. But I have a gut feeling that no it won't. Besides Boot Camp is important for many users.

WTF.
 
I got a replacement that just came in.

No yellow tint on screen, yay.

Today though I was using Boot Camp with Windows XP SP3, with MS Paint and Firefox (Google StreetView). And a Blue Screen of Death hard crash. It mentioned "nv4_display driver".

Clearly the NVIDIA display drivers are ****. Apple needs to fix this. NOW.

If I have to return this piece of Aluminum junk for a white MacBook without these crashing problems, I'll be expecting a lot of compensation. As in, All my money back and a free MacBook or something along those lines.

It's starting to cost me a lot of work time. I haven't seen this in 10.6.4, perhaps .6.4 fixes it. But I have a gut feeling that no it won't. Besides Boot Camp is important for many users.

WTF.

Congratulations on:

1. Posting an issue unrelated to this topic.
2. Completely missing the fact that you can download nVidia drivers from nVidia if you are using Boot Camp.
3. Coming off sounding like an complete jackass.
 
3 crashes today. I'm done.

Can I take the hard drive out and put it in a MacBOok and will it work? Or do I have to reinstall everything? 10.6.4 will work on any Mac right? Nothing driver/hardware specific?

I'll be returning this aluminum piece of crap for a MacBook. I'm extremely angry at this point. Why isn't Apple responding to this?
 
Congratulations on:

1. Posting an issue unrelated to this topic.
2. Completely missing the fact that you can download nVidia drivers from nVidia if you are using Boot Camp.
3. Coming off sounding like an complete jackass.

I tried #2 using NVIDIA control panel and their website to no avail. Perhaps the gfx in MBP is APple-specific and must come from Apple? I don't know. Thank you in advance for any help.

How is this unrelated? Boot Camp is extremely important for many people. We're all having a rough time here, no need for you to insult anyone. Poor form.
 
You say crashing and blue screen.

This thread is about a very specific freezing issue.

Sorry, but there's a bloody big difference.
 
You say crashing and blue screen.

This thread is about a very specific freezing issue.

Sorry, but there's a bloody big difference.

There are several types of freeze.

1. temporary freeze, measured in seconds. My suspicion based on research today is that it is due to a conflict with SeaGate's sudden motion sensor conflicting with Apple's built-in sudden motion sensor in MBPs.
See here:
http://forums.appleinsider.com/showthread.php?t=106834
http://discussions.apple.com/thread.jspa?messageID=11228052&#11228052
http://forums.seagate.com/t5/Moment...-macbook-sudden-motion-sensor-heads/m-p/48040
http://discussions.apple.com/thread.jspa?threadID=1968811&tstart=105
https://forums.macrumors.com/threads/715886/

Interestingly enough, I have that exact hard drive. I installed it. I have the old firmware even, the 0002SDM1 firmware on the ST9500420AS 7200rpm 500 gig SeaGate drive.

However, I have NOT had any of these mini-freezes that are temporary.

Also, temporary freezes with people on SSD could be due to various settings intended for mechanical drives causing pauses with SSDs.

2. HARD CRASH. This is the kind me and many here are having. I have it in Boot Camp and OS X. It's relevant that it happened in Boot Camp because 1) Boot Camp is important. 2) Windows is actually better here, in that it provides useful information. It mentioned the NVIDIA driver specifically once, not even just the cryptic message I just posted but one I posted a while back that specifically said the NVIDIA driver had failed. Hence, it appears the hard crashes are an NVIDIA driver issue or Apple gfx switching issue, or both. Temporary freezes may be graphics related as well, but also may be explained by the SeaGate SMS issue I just mentioned.

I'm just trying to flesh this problem out. Hopefully we can solve this problem, since Apple doesn't seem to care. Gee, Apple should be paying us here! Anyhow I'll probably call in and really attempt to escalate this, if an update doesn't come out to fix this in a week or two. And if I don't get anywhere I'm just getting a MacBook. :(
 
Hey! Another user here with exactly the same experience!

My MBP i5 2.4GHz has frozen 5-6 times during the initial 2 weeks. Today after taking it to Genius Bar, they couldn't boot it on their drive using Firewire OR usb. They even removed the regular hard drive but got the same results.

I'm leaning toward logic board problem.

Dude that happened to me too. Both drives, the original and my own. I didn't want to mention it because I installed/removed my own 7200 aftermarket drive and I sent it back completely dead. Unable to boot. Didn't want to tell them because I didn't want them to think it was my fault. (I was grounded and very careful trust me). Well, now after thinking about your post, I am thinking, Perhaps this is hardware after all.. Maybe I'll have to get a 3rd replacement. This time I hope they can send it to me before I send mine in. Being without a MBP means not being able to work for me. They said they can't do BTO HiRes screens that way tho..:(

Also FYI my MBP was built in week 24 (first week of June) according to appleserialnumberinfo.com. So if it's hardware...it's still affecting the most recently built units.
 
Picked up a 17" 3.06GHz C2D a week and a half before the Core i MBPs came out. I'm feeling better and better about that.

Regardless, this is ridiculous. I can't believe Apple let an issue this big through QC before selling these units. Condolences to all for the massive PITA.
 
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