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Experienced a couple of hard freezes running Windows 7 Ultimate. Ctl-Alt-Del would not work either. Had to power cycle.

No freezes running SL as of yet.
 
Man, I'm so sorry, but it's not about some machines YES, some machines NOT.
It's about ALL the i7/i5 machines.
Soon or later, you're going to deal with it.

Take a deep look at OP forum references, and you're gonna see that this seems to be "bad times" for Apple.

Mine will fly to Cupertino, as soon as I can open an RMA. If they work tomorrow on Saturday, I'll do it tomorrow. If not, on monday.

Good luck.


PD: I was programming with xCod with my MBP. So I was struggling it a little bit.
Suddenly, the "magic freezing" happened.
On support forums, everyone have the same issue.
So let's start with the mid-2010 models again!

I'm now very glad I bought my mid-2009 17" MBP. The overheating issue, this freezing problem now, the 27" MBPs... Where's QC? With Apple's prices, they certainly aren't skimping on contracted vendors, surely?
 
I have to say I thought this was just a few isolated incidents or the unlucky ones having these freezing issues, but after having an MBP 15" i7 start freezing up 7 to 8 times a day after having it just for 2 days. I have to say I'm sorely disappointed and angry, especially for a machine that's pretty expensive.

I'm going for a refund now, I may have to pay for the restocking fee as people have said, but there are serious issues with the 15" MBPs, i'm not going to bother and keep on exchanging it for the right one either, as they say time is money and having an expensive machine like this having problems within 2 days of purchase is unacceptable.
 
I've had my 17" i7 8 gb ram, 256gb ssd for a few weeks now, with no issues.

Has anyone with a SSD actually had a problem yet?
 
Is there any chance it could be related to the unoptimal silicon used in the Core iX chips? I've yet to ever hear of Intel botching a chip, but they did indeed say that the silicon in these new chips had a long way to go until they have it perfect (via subsequent revisions).
 
Is there any chance it could be related to the unoptimal silicon used in the Core iX chips? I've yet to ever hear of Intel botching a chip, but they did indeed say that the silicon in these new chips had a long way to go until they have it perfect (via subsequent revisions).


I just registered on this forum to reply. I think puma1552 may be correct, there may be something wrong in the Intel chip. I have a Dell Studio 15 laptop with an Intel i5 CPU and it freezes up exactly the same way described for the Macbooks in this discussion thread.

BTW, I found my way here doing a Google search for "Windows 7 freeze". It is interesting to see the same problem with the i7/i5 based Mac systems.
 
Just bought daughter 13" i7 macbook pro for college. Had to convince wife it "was better than pc, more reliable for college".. Well had it home for about 2 hours and just surfing the web (on battery) and we had our first hard freeze. Waited 5 minutes... Still no mouse movement, nothing... Hard power cycle and back up and running.. Been running along for 1.5 now....

It was just picked up from apple store after having PC contents transferred. All latest updates were applied prior to hang :(...

I know a friend of mine, here 15" MBP that she bought in March locks periodiclly.. Many trips to Apple Store without resolution.. Apple QA not looking good at this point...

This needs to be fixed soon or back it goes and I'll go back to thinkpads which have always been rock solid for me. Can't have this hang issue happening to her in college....
 
This needs to be fixed soon or back it goes and I'll go back to thinkpads which have always been rock solid for me. Can't have this hang issue happening to her in college....

Good luck, I hope Apple makes it right for you.

But I'm here to tell you: ThinkPads aren't what they used to be. My current ThinkPad is a crashy piece of junk, with not nearly the build quality of my previous one. Very disappointing.

I think the problem is China. Workers are demanding and getting higher wages, so manufacturers are finding ways to cut corners so manufacturing doesn't start to flow elsewhere.
 
But I'm here to tell you: ThinkPads aren't what they used to be. My current ThinkPad is a crashy piece of junk, with not nearly the build quality of my previous one. Very disappointing.

Thanks.. I loved my IBM T42p.. had three of them in the family.. No issues, my wife couldn't kill the thing. She went though 3 good Dells in 18 months.. Yea she's tough on a laptop :).. My lenovo T61p that I have now is ok, keyboard is not as nice and the docking station has USB issues. Never had any issues with the T42 series dock.. I too think the quality is going down since IBM soldout... That's one big reason why I made the switch.. ugggh....


From what I gather on the web this issue had been a hot topic since at least the end of April.. Well over a month and no offical word nor a fix.. I'm not optimistic... We are tracking the # of hangs.. Only 1 so far.. 12 days left and counting..
 
I thought I was home free with the freezing issue. After having the 15inch i7 for a week i thought i was in the clear. I guess I jinxed it. My desktop froze but my mouse was still moving. Lasted for about 10 minutes before everything went back to normal. Happened twice in the past two weeks. Hopefully this can be fixed with an update :(
 
How is the freeze issue occurring? Spending too much time on the Macbook pro? Hitting it? Taking it too seriously?
 
Just bought daughter 13" i7 macbook pro for college. Had to convince wife it "was better than pc, more reliable for college".. Well had it home for about 2 hours and just surfing the web (on battery) and we had our first hard freeze. Waited 5 minutes... Still no mouse movement, nothing... Hard power cycle and back up and running.. Been running along for 1.5 now....

13" i7??? those are C2D, not i5/i7...

Almost 45 days with my 15" i5 and not a single problem, no freezes or heat issues, Apple quality as strong as ever...
 
Also Freeze

Just a few minutes ago I experienced my first freeze.... I have the 15"MBP since mid May. Everything worked fine, I use it every day. Just now I was just reading my mail and putting an answer on another forum and bang.... everything froze... only my mouse was moving, but even that stopped after about 30 sec. Couldn't do anything anymore. Had to shut it down by keeping the on/off button pushed. I really, really do not like this. This thing costed me a lot of money and I had to save money for a long time. I'm worried....
 
I've had very good success with turning off "Put the hard disks to sleep whenever possible". Granted, it might not help with your battery use time but i have not had a single crash since. This was happening within the Mac OS X. I have boot camp installed with Windows 7 and never had a crash. Granted I always turn off putting the hard drives to sleep.

Why don't some of you give it a try and report back with results.
 
Just got my first freeze just searching around the internet and everything just froze. Has anyone actually took a freezing MBP back to Apple? Will they replace/repair + how do you prove the freezing issue if it happens iregularly?
 
I've had very good success with turning off "Put the hard disks to sleep whenever possible". Granted, it might not help with your battery use time but i have not had a single crash since. This was happening within the Mac OS X. I have boot camp installed with Windows 7 and never had a crash. Granted I always turn off putting the hard drives to sleep.

Why don't some of you give it a try and report back with results.

same here! now 3 days without freeze! :D
i'll report in some more days...i hope it won't come back...
 
I've had very good success with turning off "Put the hard disks to sleep whenever possible". Granted, it might not help with your battery use time but i have not had a single crash since. This was happening within the Mac OS X. I have boot camp installed with Windows 7 and never had a crash. Granted I always turn off putting the hard drives to sleep.

Why don't some of you give it a try and report back with results.

That maybe the solution, I have that option turned off since day one and I haven't had a single freeze.
 
If it is connected to the harddrive power-saving you should try HDAPM: http://mckinlay.net.nz/hdapm/

You need to run it with every restart (or make it autorun) and you should start by setting it to "max". Open a terminal and run: "hdapm disk0 max".

This will turn off the harddrives own power-managment. Most people do it to get rid of permanent clicking sounds coming from their HD and to protect the HD from premature failure because of excessive load/unload cycles.

Also keep an eye on whether the freezing happens after a fresh restart or maybe only after having send the Macbook to Sleep at any time after the last fresh restart.
 
Problems Coming Out of Sleep

I've had a new i5 2.4Ghz MBP hooked up to a Dell U2410 screen. The setup is pretty good, runs a bit warm... ~70 degrees most of the time, but is very snappy. I've had a problem with the unit coming out of sleep mode and having nothing but artifacts on the Dell screen, and the laptop screen stays blank. There is no way to get the system out of that state except rebooting it. Any ideas what this is caused by, or a fix?? I'm using a mini-displayport to HDMI connection from the laptop to the dell. Thanks
 
+1 here. Happened about 3 times in 3 weeks. 15in i5. No known cause. Just infuriatingly freezes. Damn shame. Think this is fixable via firmware update? I'm sick of apple focusing solely on idevices and neglecting their computers
 
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