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BUT, compare the costs of repairing those keyboards.

Not to mention, I can tear down my Dell XPS 15 and rebuild it quicker than it likely takes to replace one keyboard on a MBP.


Do an internet search for "stuck key Dell" or "sticky key Lenovo" or "key not working HP" and see what you come up with. There is no keyboard design for laptops that prevents the possibility of that happening. I've experienced scissor design keyboards from Apple getting stuck keys or non-functional keys both at work and at home for iMacs and Mac Pros.
 
How do we know they haven’t fixed it? Do you have the stats on how many people are experiencing this issue and when they purchased their laptop?

Yup, I hacked my way onto Apple's internal servers and retrieved their keyboard failure rate data... :rolleyes:

Again, nobody has this data except Apple. All you have to do is look at the number of people with keyboard complaints, compared to previous MBP keyboard complaints (very few) and see that something is up. Apple's repair program, another piece of evidence. Just keep your head in the sand though.

John Gruber said he heard there was an issue with one of the metal parts that wasn’t up to spec. Sounded like an issue with the type of metal being used in the part. Of course he couldn’t confirm it was true but considering there doesn’t seem to be a major redesign of the butterfly mechanism (and it certainly hasn’t gotten thicker) it seems more likely it’s not the butterfly mechanism itself. People can hate on Apple all they want but it does the company no good to sell a product with a part they know is faulty. At the same time from a legal standpoint I can understand why Apple wouldn’t say ‘yeah the previous keyboards were defective but they’re not now’. That would open them up to more lawsuits and calls for product recalls.

Calling out a legitimate issue with one of Apple's products isn't "hating" on Apple. I love Apple and their products and own one or more of almost every device they make and will continue to do so. But they made a mistake here, and I'm not such a fanboy that I'm incapable of acknowledging that. o_O
 
Want to gamble that $4000 and put your money where your mouth is? Feel free to order one and let us know how it goes. ;)

Gamble is a good word, I'm from the UK and we have a saying about gambling:

Screen-Shot-2017-05-18-at-18.49.59.png


With MacBook Pro the fun stopped about two years ago :(

It's now a tragedy.
 
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Personally I think laptops with next to zero bezel are ugly. And believe me if the new iPad Apple released earlier this year had bezels the size of the Surface Go a lot of people here would have been complaining. What is the point of next to no bezels on a laptop other than aesthetics? It’s not like you’re getting a ton of more real estate and in many cases the OEM had to compromise on placement of the front facing camera to accommodate.
Like thin bezels, don't like thin bezels... personal taste is personal. My complaint with your quote was the use of a tablet to comparatively counter a criticism of the big bezels on the MBP. No one claimed you'd get a ton more screen real estate, but you do get more screen real estate. That's a fact, and no one is going to complain about more screen. Front facing cameras have been dealt with in horrible ways, creative ways, and innovative ways. I'm sure when Apple slims the bezels (I 100% believe they will), they'll be creative with the placement. So that my main point isn't lost in discourse that includes screen real estate, I'll repeat it. Using a tablet as a counter argument about laptop bezels wasn't your best moment.
 
Like thin bezels, don't like thin bezels... personal taste is personal. My complaint with your quote was the use of a tablet to comparatively counter a criticism of the big bezels on the MBP. No one claimed you'd get a ton more screen real estate, but you do get more screen real estate. That's a fact, and no one is going to complain about more screen. Front facing cameras have been dealt with in horrible ways, creative ways, and innovative ways. I'm sure when Apple slims the bezels (I 100% believe they will), they'll be creative with the placement. So that my main point isn't lost in discourse that includes screen real estate, I'll repeat it. Using a tablet as a counter argument about laptop bezels wasn't your best moment.
Supply chain constraints will stop a lot of manufacturers from just creating random screen sizes. Additionally, bezeless crowd needs to get with the "want more functionality, screw thin and light" crowd.
 
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There are laptops thinner than the MBP.

Not sure you've really understood or engaged with my post. Maybe those laptops made compromises as well? Maybe they would be better products if they were slightly thicker? Maybe they wouldn't be any better and have achieved the right compromise?

The point was not about thinness, rather the compromises made to achieve it.
 
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Yup, I hacked my way onto Apple's internal servers and retrieved their keyboard failure rate data... :rolleyes:

Again, nobody has this data except Apple. All you have to do is look at the number of people with keyboard complaints, compared to previous MBP keyboard complaints (very few) and see that something is up. Apple's repair program, another piece of evidence. Just keep your head in the sand though.
And where should I be looking at this? Mac Rumors forums? Techies complaining on Twitter? Like you said nobody has this data but Apple. And usually people who don’t have problems with their stuff don’t go on message boards or social media to say everything is fine. So the anecdotal data anyone has is probably not representative.
 
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I didn't think I'd like thin bezels but then got a laptop with an infinity edge display - looks gorgeous once you get used to it and makes the display seem larger.

Like thin bezels, don't like thin bezels... personal taste is personal. My complaint with your quote was the use of a tablet to comparatively counter a criticism of the big bezels on the MBP. No one claimed you'd get a ton more screen real estate, but you do get more screen real estate. That's a fact, and no one is going to complain about more screen. Front facing cameras have been dealt with in horrible ways, creative ways, and innovative ways. I'm sure when Apple slims the bezels (I 100% believe they will), they'll be creative with the placement. So that my main point isn't lost in discourse that includes screen real estate, I'll repeat it. Using a tablet as a counter argument about laptop bezels wasn't your best moment.
[doublepost=1531429173][/doublepost]Also keep in mind there are a lot of users with problems that DON"T participate on forums.

And where should I be looking at this? Mac Rumors forums? Techies complaining on Twitter? Like you said nobody has this data but Apple. And usually people who don’t have problems with their stuff don’t go on message boards or social media to say everything is fine. So the anecdotal data anyone has is probably not representative.
 
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Not sure you've really understood or engaged with my post. Maybe those laptops made compromises as well? Maybe they would be better products if they were slightly thicker? Maybe they wouldn't be any better and have achieved the right compromise?

The point was not about thinness, rather the compromises made to achieve it.
There are trade offs with everything. We don’t have any hard facts that prove the keyboard issue was a result of the MBP being too thin. We also don’t know for certain that it’s still an issue. Hardly anyone has used these new laptops.
[doublepost=1531429664][/doublepost]
Like thin bezels, don't like thin bezels... personal taste is personal. My complaint with your quote was the use of a tablet to comparatively counter a criticism of the big bezels on the MBP. No one claimed you'd get a ton more screen real estate, but you do get more screen real estate. That's a fact, and no one is going to complain about more screen. Front facing cameras have been dealt with in horrible ways, creative ways, and innovative ways. I'm sure when Apple slims the bezels (I 100% believe they will), they'll be creative with the placement. So that my main point isn't lost in discourse that includes screen real estate, I'll repeat it. Using a tablet as a counter argument about laptop bezels wasn't your best moment.
One, I don’t consider the Surface to be a tablet, especially when Microsoft is always showing it off with a keyboard attached. Two, there are other tablets with thinner bezels.
 
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Don't be a slob around your $2000 device and it shouldn't be an issue.

It's absolutely gross how people treat their digital devices. "I'm gonna take this phone in the bathroom, touch it after touching the toilet seat or lid which gets toilet water splashed on it every time it's flushed then sits in a humid environment where germs multiply, play on this phone then put it in my pocket when I'm done, where it's also warm and the germs multiply further, then stick that phone against my face and mouth when it rings."

If you think phones are bad, you should never touch paper money again. Talk about filthy. Yet somehow the human race survives, almost like we had some kind of "immune system" or something. not that that's a license to wallow in excrement on a San Francisco sidewalk,of course.
 
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And where should I be looking at this? Mac Rumors forums? Techies complaining on Twitter? Like you said nobody has this data but Apple. And usually people who don’t have problems with their stuff don’t go on message boards or social media to say everything is fine. So the anecdotal data anyone has is probably not representative.

Yes, the number of complaints on forums, twitter, wherever else you want to look. Show me the large number of reports of 2015 keyboard issues like there have been with '16/'17 keyboards, if they're really the same failure rate as past keyboards. Or are the number of complaints on those far, far smaller because like you said, nobody goes to a message board to say everything is fine. Show me where Apple launched a repair program for 2015 MBP keyboards. Again, Apple is the only one with official numbers, but where there's smoke there's fire, and in this case there's lots and lots of smoke. I don't recall three class-action lawsuits prompted by issues with older keyboards. We get it though, in your eyes Apple is perfect and it's absolutely impossible for them to have missed an issue with their new keyboard design before launching it to the masses.


There are trade offs with everything. We don’t have any hard facts that prove the keyboard issue was a result of the MBP being too thin. We also don’t know for certain that it’s still an issue. Hardly anyone has used these new laptops.

The fact that these issues tend to occur more often when the MBP is under moderate to heavy load says to me that Apple didn't design enough tolerance into the keyboard to account for the different rates of thermal expansion of the wide variety of materials used in a notebook. I know my computer makes a 'pop' sound when it starts heating up, again probably tolerances not allowing for varying thermal expansion rates.
 
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One, I don’t consider the Surface to be a tablet, especially when Microsoft is always showing it off with a keyboard attached. Two, there are other tablets with thinner bezels.
Whether or not you consider it a tablet doesn't matter. It's a tablet. Whether tablets have thin bezels or thick bezels doesn't matter either. Using a tablet as an example in a laptop comparison is bad form.
 
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wtf. I like the clicky clacky keyboard on my 2017 MBP. I don't like stuck keys. Noise was never the problem!!!

BTW, I have been through several 2017 units, and some have noisy keyboard and some have quiet ones. It was just manufacturing variability.

Not saying no changes in the new ones, but 2017 ones had variability.
 
The butterfly mechanism isn't the problem. The standalone keyboards use them. I like the feel of the newer external keyboards a lot.

The problem with the MBP (and rMB) keyboards is there is like... NO travel. If the laptop keyboards just had the same amount of travel as the solo keyboards, it'd be fine. It's really not the switches per se as it is the bloody distance which in addition to having failure issues just hurts after a couple hours of use. I'm on an external keyboard 90% of the time, but I kinda dread the 10% if it's for any amount of time.

And it's too bad too because in all other ways I much prefer these keyboards to the prior models. The slightly concave shape and less space between, as well as a more solid feel is nice. It is, however, completely eclipsed by the fact that, unless you are a very soft typist (and as someone who works on a mechanical keyboard most of the time, I am not) these things are terrible.
 
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Whether or not you consider it a tablet doesn't matter. It's a tablet. Whether tablets have thin bezels or thick bezels doesn't matter either. Using a tablet as an example in a laptop comparison is bad form.
It’s a tablet? Says who?
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We get it though, in your eyes Apple is perfect and it's absolutely impossible for them to have missed an issue with their new keyboard design before launching it to the masses.
xpansion rates.
I never said that. All I’m saying is we don’t have the facts and data. Only Apple does. And it’s not in their interest to sell faulty hardware.faukty hardware just brings lawsuits, repairs/replacements, unhappy customers. Why would Apple think those are good things? I think John Gruber has it right:

https://daringfireball.net/2018/07/new_macbook_pros
  • The big question on many people’s minds are the keyboards: Do they resolve the reliability issues that have surfaced ever since Apple switched to butterfly mechanisms? Apple says no, that the only thing they were engineered for is being quieter. But I think only time will tell whether this is true or not. Maybe, as Apple says, the only problem they sought out to solve was the noise. But, if they also sought out to improve the reliability of the keyboards — to fix the problem where keys get stuck, among other problems — I think they would only admit to fixing the noise problem. Marketing-wise, I don’t think they would admit to a reliability problem in the existing butterfly keyboards (especially since they’re still selling second-generation keyboards in all non-TouchBar models), and legal-wise (given the fact that they’re facing multiple lawsuits regarding keyboard reliability) I don’t think they should admit to it. So whether they’ve attempted to address reliability problems along with the noise or not, I think they’d say the exact same thing today: only that they’ve made the keyboards quieter. I have no inside dope on the this (yet?), but to me the reason for optimism is that they’re calling these keyboards “third-generation”, not just a quieter version of the second-generation butterfly-switch keyboards.
 
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Why is it so hard to get an honest answer about whether the keyboard has been fixed with all the issues that have been plaguing users. There is no way it’s only happened to a tiny tiny tiny bit of people. So they made it quieter but why can’t we get a real honest answer about the keyboard being fixed.

Like everybody is waffling around the question even these reviewer’s above are saying oh OK yeah it’s quieter or maybe a quieter or I don’t know if it’s quieter seriously there’s no honest answers here even from Apple.
 
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It’s a tablet? Says who?
[doublepost=1531439584][/doublepost]
I never said that. All I’m saying is we don’t have the facts and data. Only Apple does. And it’s not in their interest to sell faulty hardware.faukty hardware just brings lawsuits, repairs/replacements, unhappy customers. Why would Apple think those are good things? I think John Gruber has it right:

https://daringfireball.net/2018/07/new_macbook_pros
  • The big question on many people’s minds are the keyboards: Do they resolve the reliability issues that have surfaced ever since Apple switched to butterfly mechanisms? Apple says no, that the only thing they were engineered for is being quieter. But I think only time will tell whether this is true or not. Maybe, as Apple says, the only problem they sought out to solve was the noise. But, if they also sought out to improve the reliability of the keyboards — to fix the problem where keys get stuck, among other problems — I think they would only admit to fixing the noise problem. Marketing-wise, I don’t think they would admit to a reliability problem in the existing butterfly keyboards (especially since they’re still selling second-generation keyboards in all non-TouchBar models), and legal-wise (given the fact that they’re facing multiple lawsuits regarding keyboard reliability) I don’t think they should admit to it. So whether they’ve attempted to address reliability problems along with the noise or not, I think they’d say the exact same thing today: only that they’ve made the keyboards quieter. I have no inside dope on the this (yet?), but to me the reason for optimism is that they’re calling these keyboards “third-generation”, not just a quieter version of the second-generation butterfly-switch keyboards.

No duh it’s not in their interest to sell faulty hardware. Has anyone actually said that it was or is that just your preferred straw man? Do you think Ford intentionally designed Pinto gas tanks to explode when rear-ended? Obviously not, it was just a design flaw, same as the MBP keyboards. I’m glad you said John Gruber has it right though, because it actually hits many of the same notes I did...

...But you know what else isn’t in their interest? Telling everyone that there is a design flaw in their keyboards. What is in Apple’s interest though is internally acknowledging that there’s an issue and creating a repair program for those affected. Then they avoid a lawsuit...

...a design flaw that may have been fixed in this third-gen keyboard.

...three class-action lawsuits...
 
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Yeah a keyboard that fails with the slightest bit of debris :p
The sad part is, their keyboards used to be great - rock solid, reliable, a joy to type on. They sacrificed an existing fantastic design, and the only thing they seem to have gained is the ability to make the machine a few millimeters thinner, which nobody outside of Apple is asking for.
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Why is it so hard to get an honest answer about whether the keyboard has been fixed with all the issues that have been plaguing users. There is no way it’s only happened to a tiny tiny tiny bit of people. So they made it quieter but why can’t we get a real honest answer about the keyboard being fixed.
They're facing several class action suits over the previous design. If they say "this one breaks less", not only does it make them look bad in general, the attorneys in the class action suits will point to the relevant interviews, press release, and videos, and say, "Your Honor, we'd like to submit these as exhibit A, B, and C."

Thus, we won't really know if it's better until several thousand of them have been in customer hands for several months.
 
There's no difference between the 2016 and 2017 MBP keyboard design. They're both 2nd gen butterfly. The MacBook was the only Apple laptop with the 1st gen butterfly.
There is however. Word on the street is that some time mid-cycle Apple changed the alloy used for the switches to one that exhibited less flaws that caused the keyboard issues. For obvious reasons this wasn't announced anywhere.
 
We will find out next year and see how well the keyboard is designed. For the price Apple is selling for these new MBP, there should be no issues at all.
 
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I heard from an unreliable source that the main reason the new keyboard is significantly quieter than the older version is due to an ingenious patented hardware implementation that allows your new 2018 Apple MacBook Pro to properly digest any misplaced crumbs or stray morsels of food that could otherwise get stuck underneath the keys, potentially causing an unpleasant interruption in the normal functioning of this modern electronic device (as well as making each keystroke louder). There's reportedly a small fan that kicks in when anything edible to humans is initially detected in the off-limits zone where food is strictly prohibited. It stealthily blows the unwelcome food particles into a microscopically small slit in the corner where it is eventually converted into an environmentally friendly compound that is sent straight to the Trash Bin once it grows in size to something resembling a small dog biscuit. Everything is efficiently handled without the necessity of any user-provided input. Liquids are never a problem since the excessive amount of heat evaporates everything up to a tropical rain storm (except in certain countries, of course). However, there could be a slight burping or belching sound emanating from the stereo speakers within fifteen to twenty minutes from the time of the initial feeding but there's supposed to be a free patch that's included in iOS 12 that reminds Siri to give your technologically sophisticated DPU (Digestive Processing Unit) some virtual antacids to alleviate any internal-component discomfort and decrease any affiliated sounds. But a much simpler solution, in my opinion, is just to mute your speakers for about twenty to thirty minutes after each and every time you use your Apple MacBook Pro as a dinner tray.
 
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