Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
27", 21.5" iMac Owners, test your screen for yellow tint issue here
- Thread starter tapplox
- Start date
- Sort by reaction score
Spoke with customer relations who say there are still supply problems with the 27" because of popularity. However, at least they could confirm that I should get a replacement machine within the next 2 weeks. They couldn't comment as to why the Apple Store has them available for shipping within 24 hours.
Between the time spent in the repair centre to this whole replacement fiasco, it will be over a month without this machine for us, effectively a man down in the office which isn't good with the work we have on at the moment.
I've never had a problem like this with Apple before, but it really does leave a sour taste in the mouth the way its being handled.
Between the time spent in the repair centre to this whole replacement fiasco, it will be over a month without this machine for us, effectively a man down in the office which isn't good with the work we have on at the moment.
I've never had a problem like this with Apple before, but it really does leave a sour taste in the mouth the way its being handled.
I spoke with a technical support about my yellow- and-terrible- back -light- bleeding- week 12- built in US- iMAC. She seemed to be surprised since she's using the same batch as mine. She said she accepted that during past 3 months (December 09 -Feb 10) , all iMacs got defective (Yeah, She said ALL). But after Apple has solved this issues since March 2010, So It should not have any problem with mine built on March. I insisted that my iMac still got the problems. Then She went to talk to her supervisor, an came back with "Oh, i just knew that your iMac is one of the problematic iMac shipped on March." an then She gave me this "Please go to the article EM 278, for more information after I send you a replacement"
My question is that Where can I find this article? I looked at Apple forum and could not find it. Asked the lady and she said it's a reference for technical supporters and I should be able to find it on Google and Apple website as well.
Unfortunately, I still could not find it . Any idea? guys
My question is that Where can I find this article? I looked at Apple forum and could not find it. Asked the lady and she said it's a reference for technical supporters and I should be able to find it on Google and Apple website as well.
Unfortunately, I still could not find it . Any idea? guys
Please help me determine if there is yellow
Sorry to bother you guys, but after staring at a screen all day at work, my eyes are usually too tired to properly tell something like this. Here are some pics I took - do you see any yellow? I thought I detected some in the middle but can't be sure. Any help appreciated.
Week 47 build:
![]()
![]()
![]()
Sorry to bother you guys, but after staring at a screen all day at work, my eyes are usually too tired to properly tell something like this. Here are some pics I took - do you see any yellow? I thought I detected some in the middle but can't be sure. Any help appreciated.
Week 47 build:
Sorry to bother you guys, but after staring at a screen all day at work, my eyes are usually too tired to properly tell something like this. Here are some pics I took - do you see any yellow? I thought I detected some in the middle but can't be sure. Any help appreciated.
Week 47 build:
![]()
Maybe a touch of yellow in the bottom right, but honestly, this screen looks awfully good to me...
...and I've been through a bunch of iMacs now. I finally have a great screen since it was full on replaced.
I agree that screen looks perfect.
Now its starting to tease me a bit and hoping to get an 27".
Damn 2 more hours left to decide!!
Now its starting to tease me a bit and hoping to get an 27".
Damn 2 more hours left to decide!!
Sorry to bother you guys, but after staring at a screen all day at work, my eyes are usually too tired to properly tell something like this. Here are some pics I took - do you see any yellow? I thought I detected some in the middle but can't be sure. Any help appreciated.
Week 47 build:
![]()
That screen looks extremely yellow to me. All on the right hand side. Much worse than mine which is being replaced.
[/IMG]
I'm not sure if I see yellow or not. anyone?
I'm pretty sure you screen has it
Those of you asking if your screens are yellow or not, you deserve what you get from some of the Yahoos on this forum. If you are happy with your screen/computer, then get on with your day. This fishing for issues is ridiculous, not to mention, no matter what screen you put up, actually perfect or not, there are those that are going to see yellow no matter what. So again, you deserve what you get.
I agree. But I watched a youtube video about the iMac earlier. The presenter was aged about twelve or thirteen. I watched some other videos too, and I think none of the people talking was aged more than fifteen, with high-pitched unbroken voices. On one, mummy could be heard in the background, calling "Dinner is ready."
So one must take this into account when reading anonymous postings and not assume they are all from mature minds.
Mine I was going to settle for, but the pinkish/purple hue that exsisted on the right half started effecting some of my photo work. My white lily photos were the biggest reason I decided not to continue using these machines for photo work. Literally half of the Easter Lily was purple/pink, not extreme, but noticeable.
I actually just picked up this combo (ACD+Mac Mini), and I think the ACD is miles above any of the iMac screens I have seen. Very uniform and minimal light leak from the bottom.
I am done with iMacs till the fall or whenever they are refreshed.
I have been looking and looking at my screen and damn it looks good. I can't find the yellow tint anywhere. I even had my wife come and take a look and we can't tell if there is any. So it looks like I'm lucky (knocks on wood desk).
I waited and waited to buy one of these and now I am glad I have. The problem is now I have to buy lots of extras. Win7 and VMfusion3 are some.
I am also thinking about a good storage drive. I have seen those G-drives but I still need to look into those because I need it to work with my Time Capsule.
It takes a little getting use to the Apple but everything runs faster now even with 2gigs less of ram.
I waited and waited to buy one of these and now I am glad I have. The problem is now I have to buy lots of extras. Win7 and VMfusion3 are some.
I am also thinking about a good storage drive. I have seen those G-drives but I still need to look into those because I need it to work with my Time Capsule.
It takes a little getting use to the Apple but everything runs faster now even with 2gigs less of ram.
Having unpacked and switched on my new 27" i5 (there's no setup to do really, which is great!) and started using it I didn't notice any of the symptoms of yellowness, grumbling hard drives, dead pixels, anything - it all looked perfect. It was only when I remembered about the yellow tinge thing that I came here to run the test, and sure enough there did appear to be a slight warmness towards the bottom 1/4 of the screen and another towards the right 1/5 of the screen, but so far it has only been noticeable when I specifically look for it by running the grey bar test.
After a while I also noticed a hard drive noise, though very quiet there was definitely a seek noise going on. At first I thought it was my ReadyNAS which makes a similar noise, it has two 1TB hard drives in, but I checked the access light on the ReadyNAS and it was definitely the iMac.
There are no dead pixels, I'm thankful to say.
So, what am I going to do about it? I'll tell you what - nothing. I think most of these complaints are from people who are just perfectionists who are rarely pleased with anything; while I admit that the yellow tinge is not desirable, it won't impede on my use of the iMac for the things I want to do and I don't want to start getting into a cycle of returning the iMac time and again for the sake of perfectionism. I am not a professional photographer or graphic designer, and frankly if I was and I needed a good display I would not buy an all-in-one computer, I would buy a proper fully calibrated display which probably costs as much as the base 21.5" iMac, and a Mac Pro to run it on. It's kind of like someone expecting a pro scan result from an all-in-one scanner copier printer, it just doesn't happen; I have an Epson Perfection V500 Photo scanner and it is far superior to the HP C4180 for scanning, cost about three times as much and it shows, the same can be said for the display you buy for your computer (even though Apple may market it as a Pro display - since when did marketing guys tell the whole truth??)
As for the grumbling hard drive, my two 1TB Seagates grumble in my ReadyNAS, in my experience this is normal for hard drives of this size, I am astonished that people are actually sending their iMacs back with this as the fault. I imagine it may well be possible to buy a quieter 1TB hard drive but I trust Seagate and am happy to have one in my iMac, I've seen far too many Western Digital hard drives die prematurely, where as Seagates of the same age just keep on going. Incidentally the hard drive in my iMac is a ST31000528ASQ, it makes a reassuring chugging sound when seeking. If I were to replace the hard drive for a quieter one I would probably get a Samsung Spinpoint.
After all this I am still glad that I was aware of the problems people have experienced with this iMac, but a part of me wishes I didn't know as I really wouldn't have noticed these things or given them much thought if I hadn't come across these forum posts. Still, better to be in the know for when there really is a problem worth shouting about eh?
To all those average users who are holding off buying an iMac because of these niggles - don't! It's a great machine. I held off buying mainly because of the shiny screen (as luck would have it I won one in a prize draw, but even if I had purchased it with my own money I would rather use it than spend weeks or months sending it back to Apple) but in use it's really not as bad as I thought it would be - true, I would still prefer it to be matte and non-reflective, so let's hope the next iMac has that option.
After a while I also noticed a hard drive noise, though very quiet there was definitely a seek noise going on. At first I thought it was my ReadyNAS which makes a similar noise, it has two 1TB hard drives in, but I checked the access light on the ReadyNAS and it was definitely the iMac.
There are no dead pixels, I'm thankful to say.
So, what am I going to do about it? I'll tell you what - nothing. I think most of these complaints are from people who are just perfectionists who are rarely pleased with anything; while I admit that the yellow tinge is not desirable, it won't impede on my use of the iMac for the things I want to do and I don't want to start getting into a cycle of returning the iMac time and again for the sake of perfectionism. I am not a professional photographer or graphic designer, and frankly if I was and I needed a good display I would not buy an all-in-one computer, I would buy a proper fully calibrated display which probably costs as much as the base 21.5" iMac, and a Mac Pro to run it on. It's kind of like someone expecting a pro scan result from an all-in-one scanner copier printer, it just doesn't happen; I have an Epson Perfection V500 Photo scanner and it is far superior to the HP C4180 for scanning, cost about three times as much and it shows, the same can be said for the display you buy for your computer (even though Apple may market it as a Pro display - since when did marketing guys tell the whole truth??)
As for the grumbling hard drive, my two 1TB Seagates grumble in my ReadyNAS, in my experience this is normal for hard drives of this size, I am astonished that people are actually sending their iMacs back with this as the fault. I imagine it may well be possible to buy a quieter 1TB hard drive but I trust Seagate and am happy to have one in my iMac, I've seen far too many Western Digital hard drives die prematurely, where as Seagates of the same age just keep on going. Incidentally the hard drive in my iMac is a ST31000528ASQ, it makes a reassuring chugging sound when seeking. If I were to replace the hard drive for a quieter one I would probably get a Samsung Spinpoint.
After all this I am still glad that I was aware of the problems people have experienced with this iMac, but a part of me wishes I didn't know as I really wouldn't have noticed these things or given them much thought if I hadn't come across these forum posts. Still, better to be in the know for when there really is a problem worth shouting about eh?
To all those average users who are holding off buying an iMac because of these niggles - don't! It's a great machine. I held off buying mainly because of the shiny screen (as luck would have it I won one in a prize draw, but even if I had purchased it with my own money I would rather use it than spend weeks or months sending it back to Apple) but in use it's really not as bad as I thought it would be - true, I would still prefer it to be matte and non-reflective, so let's hope the next iMac has that option.
I would recommend the ReadyNAS Duo - it works with Time Capsule and is a great way to backup your data or just use as extra storage, I have mine configured as a mirrored RAID with two 1TB hard drives. It basically contains every piece of digital work, every document, every photo, and every video I've ever created.
I don't know what you were smoking when you wrote this, but this isn't a maturity issue. We are just asking for feedback. Isn't that what forums are for??
I would have to really have a bad problem to return a computer and go through the nightmare of customer service. I think it's more peace of mind when checking as they are a large investment, and who knows if the problem with the yellow will worsen? I would hate to get home with a brand-spanking-new iMac and see yellow on the screen. This is a noticeable enough problem with some users. I definitely agree with the "not knowing" part!
I bought a 27" 3.06 C2D refurb and had it for one week as of today. So far no yellow. I just calibrated my monitor this morning (I am a photographer) with my Eye-One Display 2 Pro calibration kit and it seems perfect.
This is my first mac and I really love it. It is super fast compared to my 4 year old XP PC and i am glad I saved money with the base 27" and will put some of that savings into doubling the RAM when Photoshop CS5 (64-bit) comes out which will let my use more than the current 3GB limit for the 32-bit version. But, right now I have zero speed complaints and more importantly, no yellow
This is my first mac and I really love it. It is super fast compared to my 4 year old XP PC and i am glad I saved money with the base 27" and will put some of that savings into doubling the RAM when Photoshop CS5 (64-bit) comes out which will let my use more than the current 3GB limit for the 32-bit version. But, right now I have zero speed complaints and more importantly, no yellow
do you see any yellow? I thought I detected some in the middle but can't be sure. Any help appreciated.
Week 47 build:
![]()
I agree with the two posts above mine who detected yellow on your screen. Your screen looks really bad... Allot of yellow on the bottom right and right in general
This is what I got from a simple cut and paste from your screenshot. Of course outside lighting and angle may have affected the picture as well...
How ironic. This is who I imagine you to be; a tempermental adolescent or at least thats how your posts come across. Certainly not adult-like. Apologies if you actually are an adult living on your own and not an arrogant and guardian-dependant little teen. Based upon your prior dissatisfaction (and return) with your iMac due to the yellow tint, isn't this an example of the pot calling the kettle black?
Just wondering why you chastise others who have this issue when you yourself had unsavory posts about the iMac and its defects as well.
Pull the ladder up, huh?
Some people are just trying to exchange helpful information and you always like to come along and dampen everyones spirit. Thanks for nothing.
Hi,
I seem to detect some yellowing throughout the screen. If it doesn't bother you keep it. I just hope this problem doesn't worsen with age. Any reports of those who kept a yellow screen, seeing it worsen with time?
My opinion is that all of them have yellow in varying degrees. Some more acceptable than others. How much yellow is acceptable is up to you. If you dont see it than keep it.
Based upon some cogent speculation after reveiwing the iMac patents, it seems that the LED backlit screen is known to have some color inconsistency which is normal. Perhaps this technology will get better. Who knows.
Many are just going to wait and see whether this problem is fixed in the next revision. Let's hope so.
Good luck, if you do plan on keeping this unit.