Mine have arrived, and so far I have only unpacked 1, and I have no screen issues at all. Zero dead pixels.
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27" Core i7 iMacs Arriving DOA or With Cracked Screens?
- Thread starter thejadedmonkey
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Also, I live where there is a 10% sales tax (Cook County, IL), which means I'd save more than $200 purchasing a computer like this online from Macconnection or Amazon instead of directly from Apple. Could I still take a broken one to an Apple store under warranty, I assume?
After reading the iMac delivery thread, it seems that a small percentage of iMacs are defective.
It doesn't seem to be the packaging. It seems more likely that the die-cast frames have a flaw in the left hand corner which is causing the glass to fracture where it is sitting on an uneven plane.
It doesn't seem to be the packaging. It seems more likely that the die-cast frames have a flaw in the left hand corner which is causing the glass to fracture where it is sitting on an uneven plane.
I've had way better experience with FedEx over time than with, say, UPS. FedEx has never destroyed a box shipped to me, but UPS has done it more than once. UPS also once lost a box that I handed to them at their counter. They never scanned the tracking code, so they wouldn't honor my claim. My only satisfaction is that a week later they must have enjoyed the aroma as the rats thawed and started to rot.
Nothing, though, compares to a story I was told some time ago by an eyewitness. An early workstation (Perq, anyone?) was being shipped by Emory to a trade show. The Emory guy arrived and proceeded to roll the system end-over-end out the doorway. Amazingly the disk inside (8" platters IIRC) survived.
Had to quote that again myself. I have a feeling there are plenty more examples where 'being green' actually causes a bigger carbon footprint in the end. I'm not saying this is always the case, but I have a feeling it happens more often than we think.
It's also rife with the penny-wise/pound-foolish phenomenon. The GHG/carbon/petrochemical savings of a thinner chunk of EPS foam used for shipping is pretty much nothing compared to what a given person would save by ceasing to mistake animals for food.
It was shipped. Comes in a large brown box, which just hides the fact it is an imac inside, no extra protection.
Well finally unpacked mine fearing for the worst (delivered BTO option i7)
The imac itself was fine. Got the WD drive so was happy with that, no dead pixels just some dirt behind the screen which i was going to remove when i replaced the DVD drive with a SSD. So physically it was Great and a keeper. It really is a beautiful thing!
Hooked up the 24" LED Apple display and was really happy with the setup. The 24" looks so small next to it.
Though it was too good to be true. About an hour in decided to fire up wow to see how it would play, about 15 min, started to get some artifecting and flickering at first i thought it might just be the game... but then bang blackout! the whole screen went black and back. The big smile i had just turned into a big frown, having read posts of the 27" i knew about the flicking and black screen and f*rk it i just got one!
Some simple findinds.
1. The back of the imac top right and left hand corners are very hot - Its fine though i got istat and the CPU sits on about 55-60 C and the GPU is on 80 C, well well within operating temps - fans at this point are on low (as temps are low)
2. The PSU sits on about 72 c
3. Dropping out of wow and back to the desktop where the CPU/GPU temps dropped by alot made no diff, still has flickering
4. flickering/archifecting is random but when it starts you will probably see it every 10 secs, Blackouts are less common, but suck when they happen cause the whole screen goes black like the computer is off
4. All updates are applied, running 10.6.2
5. My 27" mac i7 has the 4850, my mate bought a C2D with a 4670, had the same issues, so that rules out the CPU/GPU.
So bugger. I will give it a better soak test on the weekend without gameing to see if this will happen. Though basically the damn thing is unusable the flickering is really annoying. The worst part now is I have to drag 20KG back to work so that apple will pick it up (arranging pickup from ones house in the UK is bloody annoying, they give you a 4 hour gap within which they might arrive during work hours....) . I am really disapointed that apple is shipping these units with these flaws. So far in out house we had 3 27 i macs, mate returned the first one cause it has dead pixels so never used it, the second one he was happy with but head flickering so that went back and now my one has the flickering. Who knows if the first one had it casue he never used it. A really bloody shame for something so sexy.... time to call Applecare to have them take me through some useless steps that will not fix this issue and arrange a exchange/refund.
The imac itself was fine. Got the WD drive so was happy with that, no dead pixels just some dirt behind the screen which i was going to remove when i replaced the DVD drive with a SSD. So physically it was Great and a keeper. It really is a beautiful thing!
Hooked up the 24" LED Apple display and was really happy with the setup. The 24" looks so small next to it.
Though it was too good to be true. About an hour in decided to fire up wow to see how it would play, about 15 min, started to get some artifecting and flickering at first i thought it might just be the game... but then bang blackout! the whole screen went black and back. The big smile i had just turned into a big frown, having read posts of the 27" i knew about the flicking and black screen and f*rk it i just got one!
Some simple findinds.
1. The back of the imac top right and left hand corners are very hot - Its fine though i got istat and the CPU sits on about 55-60 C and the GPU is on 80 C, well well within operating temps - fans at this point are on low (as temps are low)
2. The PSU sits on about 72 c
3. Dropping out of wow and back to the desktop where the CPU/GPU temps dropped by alot made no diff, still has flickering
4. flickering/archifecting is random but when it starts you will probably see it every 10 secs, Blackouts are less common, but suck when they happen cause the whole screen goes black like the computer is off
4. All updates are applied, running 10.6.2
5. My 27" mac i7 has the 4850, my mate bought a C2D with a 4670, had the same issues, so that rules out the CPU/GPU.
So bugger. I will give it a better soak test on the weekend without gameing to see if this will happen. Though basically the damn thing is unusable the flickering is really annoying. The worst part now is I have to drag 20KG back to work so that apple will pick it up (arranging pickup from ones house in the UK is bloody annoying, they give you a 4 hour gap within which they might arrive during work hours....) . I am really disapointed that apple is shipping these units with these flaws. So far in out house we had 3 27 i macs, mate returned the first one cause it has dead pixels so never used it, the second one he was happy with but head flickering so that went back and now my one has the flickering. Who knows if the first one had it casue he never used it. A really bloody shame for something so sexy.... time to call Applecare to have them take me through some useless steps that will not fix this issue and arrange a exchange/refund.
i agree./ feel that apple have gone down hill recently.
BOught imac 2005 - from apple
powerbook (off ebay, refurbed of a apple engineer)
macbook pro 17" off ebay (6months old)
all ok the two off ebay were in brand new condition - managed to get further 2 year apple care on the mbp so very happy with that (£500 cheaper than getting it from the apple refurb store)
ANyway, bought a Apple cinema display 1 - crack in top left - return to apple ... ACD no. 2 - gets stuck on 640x480 - send back - long call to apple - both calls were pretty poor - poor line, cut off once, trying to get me to take it to my apple store, ignoring my 'i want a refund' request twice. Someone mentioned apple packaging - i did find it odd the acd was sent stood up, wherease my hp monitor was sent face down, secure in polystirine enclosure. Perhaps apple need to re-address how there packaging there imacs/acds.
I bought a hp £400 top of range monitor - which im very happy with - it has no mirror, er, i mean glossy display on it + hdmi for my ps3!
Apple are so blinkered
BOught imac 2005 - from apple
powerbook (off ebay, refurbed of a apple engineer)
macbook pro 17" off ebay (6months old)
all ok the two off ebay were in brand new condition - managed to get further 2 year apple care on the mbp so very happy with that (£500 cheaper than getting it from the apple refurb store)
ANyway, bought a Apple cinema display 1 - crack in top left - return to apple ... ACD no. 2 - gets stuck on 640x480 - send back - long call to apple - both calls were pretty poor - poor line, cut off once, trying to get me to take it to my apple store, ignoring my 'i want a refund' request twice. Someone mentioned apple packaging - i did find it odd the acd was sent stood up, wherease my hp monitor was sent face down, secure in polystirine enclosure. Perhaps apple need to re-address how there packaging there imacs/acds.
I bought a hp £400 top of range monitor - which im very happy with - it has no mirror, er, i mean glossy display on it + hdmi for my ps3!
Apple are so blinkered
Actually happy with my ACD, only had to get one logicboard replaced in 12 months
at least it does not flicker.Received 2 damaged quad iMacs
Ordered i5 initially, got it early Nov with crack at lower end of screen. Apple agreed to replace but would have to wait till they received it back and new one was built. So I ordered i7 instead and since the i5 was usable, besides the crack, kept using it. i7 arrived this week. Packing was fine except when I removed iMac from box the screen transparent cover was full of fingerprints. Seemed very unusual. Plugged in the iMac and it would not boot up. This is the first time I have had a problem with any newly purchased Apple product. Not that but it has happened with two of them. Seems like their quality control has become poor. Now have shipped the i7 back and waiting for another to be built, likely be here late next week. So that will make it 6+ weeks since I originally ordered on Oct 20 that I may receive a usable iMac. What is the deal here!
Ordered i5 initially, got it early Nov with crack at lower end of screen. Apple agreed to replace but would have to wait till they received it back and new one was built. So I ordered i7 instead and since the i5 was usable, besides the crack, kept using it. i7 arrived this week. Packing was fine except when I removed iMac from box the screen transparent cover was full of fingerprints. Seemed very unusual. Plugged in the iMac and it would not boot up. This is the first time I have had a problem with any newly purchased Apple product. Not that but it has happened with two of them. Seems like their quality control has become poor. Now have shipped the i7 back and waiting for another to be built, likely be here late next week. So that will make it 6+ weeks since I originally ordered on Oct 20 that I may receive a usable iMac. What is the deal here!
Who shipped it? Maybe this is a carrier specific issue and not a manufacturing issue. Or not.
I may not own any Apple products, but I do feel bad hearing about all these products that are damaged or otherwise unusable when they're delivered to you.
I hope Apple can fix this so the people who shelled out thousands can get a functional computer.
I hope Apple can fix this so the people who shelled out thousands can get a functional computer.
Looking at the degree of the damage, it is hard to believe that the monitor was damaged during the shipping and yet the packaging is intact. That's puzzling. It is even harder to believe that someone would pack and ship the monitor with such damage.
no Asus quality has gone UP, they are currently the best laptop manuf. for notebook reliability.
the old macbook pros were made by Asus
ALL Imacs, macbooks, MBPs, ipods, and itouches are made by Hon Hai now. (in shenzhen china)
+1
I have a Maximus Formula that's still going strong. No troubles whatsoever and it handles a very healthy overclock :]