Submitted to http://www.apple.com/iphone/share/
(suggest that you other 999,999 iphone owners do something similar. Maybe it will make a difference.)
Dear Apple,
I'm am a VERY unhappy customer at this moment. I have purchased 3 new macs in the past few months, and influenced many others who have done the same (even driving them to the Apple store to do so).
I bought my iPhone on the first day, and have been very happy with the phone (missing features not withstanding).
Today, just 2 months later, you reward my loyalty as an early adopter and new true blue fan of Apple by dropping the price by 33%?
I expected that the price would eventually go down, or there would be an update, but this is absolutely a slap in the face of the 1M early adopters who helped make the iPhone a success.
There are LOTS of extremely disappointed people out there tonight. We all feel that you have demonstrated that customer loyalty is no longer important to you by this extreme and sudden price drop.
Obviously a refund is out of the question, but it would go a LONG way to help people feel better if you were to offer a $200 credit voucher at the local Apple store.
If you choose to ignore this issue and don't offer some kind of compensation to us, i will most certainly NEVER purchase a new Apple product when it hits the shelves until a good amount of time has gone by.
I will also warn ALL the people I know to do the same. I was a walking marketing tool for you until now. The envy of those who were drooling over my new phone has turned to scoffing and laughter and I feel like a fool for giving you such blind trust.
I think this will hurt you more than you know. I'm no longer a fan of Apple Inc., even if you do make the best products on the market.
Very, very sad day for 1M loyal Apple customers.
Sincerely,
....
(suggest that you other 999,999 iphone owners do something similar. Maybe it will make a difference.)
Dear Apple,
I'm am a VERY unhappy customer at this moment. I have purchased 3 new macs in the past few months, and influenced many others who have done the same (even driving them to the Apple store to do so).
I bought my iPhone on the first day, and have been very happy with the phone (missing features not withstanding).
Today, just 2 months later, you reward my loyalty as an early adopter and new true blue fan of Apple by dropping the price by 33%?
I expected that the price would eventually go down, or there would be an update, but this is absolutely a slap in the face of the 1M early adopters who helped make the iPhone a success.
There are LOTS of extremely disappointed people out there tonight. We all feel that you have demonstrated that customer loyalty is no longer important to you by this extreme and sudden price drop.
Obviously a refund is out of the question, but it would go a LONG way to help people feel better if you were to offer a $200 credit voucher at the local Apple store.
If you choose to ignore this issue and don't offer some kind of compensation to us, i will most certainly NEVER purchase a new Apple product when it hits the shelves until a good amount of time has gone by.
I will also warn ALL the people I know to do the same. I was a walking marketing tool for you until now. The envy of those who were drooling over my new phone has turned to scoffing and laughter and I feel like a fool for giving you such blind trust.
I think this will hurt you more than you know. I'm no longer a fan of Apple Inc., even if you do make the best products on the market.
Very, very sad day for 1M loyal Apple customers.
Sincerely,
....