But with something purely subjective as that what do people's opinions about their experience with it matter? If enough people love what they did it means absolutely nothing to someone else who will do it and hate it for their own personal reasons (or even really no reason), or vise versa.
I believe what he was saying is that it's good to get the average user experience vs the paid reviewers on YouTube etc. I agree with that to because for the most part were all the same in some sense when it comes to daily life and things. I also go to the store and play with models so I see that point to as well, but u need more insight so we come to forums like this to gather ideas.