iPad Air screen defect?

[vgamedude]

Fact of the matter is, most people aren't going to notice these screen defects like some of us here will. That's why screens with the book spine effect and discoloration slip out of the factories. Why should Apple raise the price of their products for everyone to please the few of us that are ultra-picky about screen quality? As long as they continue to swap with us until we're happy, it's really petty to complain about "quality control".

A row of dead pixels? Yeah, that's gonna be a problem for everyone. But a piece of dust under the glass? I'm one of the only people I know that will notice it and also be annoyed by it. I'm thankful that Apple continues to bend over backwards for people like me, and I wish more people on these forums realized that Apple is under no obligation to keep swapping with us until we get a device that we deem to be perfect. Enjoy it while you can, because they can choose to tighten up their exchange policy at any time.

I'm glad you're willing to bend over for sub par products but not me. When they try to market their screens as the best of the best with their "retina" technology and act as if one can do photo editing and video editing on it I have a major problem with that.

These screens are unevenly lit, non uniform, defective by either design or defects and just generally poor. I won't accept that.

 

[Tubamajuba]

I'm glad you're willing to bend over for sub par products but not me. When they try to market their screens as the best of the best with their "retina" technology and act as if one can do photo editing and video editing on it I have a major problem with that.



These screens are unevenly lit, non uniform, defective by either design or defects and just generally poor. I won't accept that.

And I won't accept that either. But most people will, so we just have to suck it up, get our devices exchanged until we get a good one, and move on. I don't know of any other consumer tech company that is as relaxed as Apple when it comes to trading in defective products.

 

[vgamedude]

And I won't accept that either. But most people will, so we just have to suck it up, get our devices exchanged until we get a good one, and move on. I don't know of any other consumer tech company that is as relaxed as Apple when it comes to trading in defective products.

They are good about that. I went through 3 before getting my refund today. I'm saddened but I don't think ill get another ipad out of principle.

Ill have to see. Might check out some alternatives and things or put the money elsewhere.

 

[samiznaetekto]

I'm saddened but I don't think ill get another ipad out of principle.

Your loss, nobody cares. You chose not to enjoy the great ecosystem the iPad offers because of some imperfection you blew out of proportion in your mind. Good riddance!

It's like you went shopping for a new car but returned it because at first it looked great but after reading some forums you think that the paint on one side is 0.01% different. You tried other brands and found other imperfections and decided to give it all up and ride your trusted horse. Well, thanks for the show!

 

[vgamedude]

Your loss, nobody cares. You chose not to enjoy the great ecosystem the iPad offers because of some imperfection you blew out of proportion in your mind. Good riddance!

It's like you went shopping for a new car but returned it because at first it looked great but after reading some forums you think that the paint on one side is 0.01% different. You tried other brands and found other imperfections and decided to give it all up and ride your trusted horse. Well, thanks for the show!

Oh lord you really are a trained dog arent you? It's not a minor difference if its constantly staring at you every second you're using the device, especially with how much apple plays up the screens.

Have fun with your sub par screen on your high priced device.

 

[Jbru187]

Your loss, nobody cares. You chose not to enjoy the great ecosystem the iPad offers because of some imperfection you blew out of proportion in your mind. Good riddance!

It's like you went shopping for a new car but returned it because at first it looked great but after reading some forums you think that the paint on one side is 0.01% different. You tried other brands and found other imperfections and decided to give it all up and ride your trusted horse. Well, thanks for the show!

I see it more like you're the car salesman trying to convince the customer the car looks perfectly fine while you try to cover the bad paint area with your cheap suit.

 

[samiznaetekto]

It's not a minor difference if its constantly staring at you every second

Now, it's not you staring at the screen, it's the screen staring at you? What are you from Soviet Russia or something?

Seriously, you've OCD'd yourself beyond all recognition. Hundreds of millions of people enjoy their iPads and that's not because their screens are different from yours or they have subpar attention to quality, it's because they don!t have the worm that ate your brain.

 

[Jbru187]

Now, it's not you staring at the screen, it's the screen staring at you? What are you from Soviet Russia or something?

Seriously, you've OCD'd yourself beyond all recognition. Hundreds of millions of people enjoy their iPads and that's not because their screens are different from yours or they have subpar attention to quality, it's because they don!t have the worm that ate your brain.

Just like hundreds of millions enjoy fast food restaurants. No subpar attention to quality going on there.

 

[Fuelflow]

What are you from Soviet Russia or something?.

Weird that you ask, because from your username one will immediately notice that you're Russian and certainly a former CCCP citizen. As already said you're ridiculous, you sound indeed like a miserable soviet for who everything from the west was so beautiful no matter what the **** was about LOL. Go get a pair of jeans and let normal people quite, dourakchkov !

 

[Dlanod]

These screens are unevenly lit, non uniform, defective by either design or defects and just generally poor. I won't accept that.

I agree. If this were a £200 Kindle or Nexus you have a decision - so the screen's not great but hey its not a lot of cash for what it is. For iPad prices and the grandstanding that Apple do I demand more.

As you say it's either design or profit that's the issue here. And given Apple's heritage I imagine profit is the main driver.

 

[ventuss]

My iPad seems to be worse after a few weeks. The left side was warmer, now it has half an inch of a very yellow/green shadow, very distracting. I can't even replace it, since it's been over 14 days.

This was taken with an iPhone 4, white balance is all wrong and it may look worse on picture, but the right side is what keeps ruining my experience. Couple of weeks ago it was so much better.

http://imageshack.com/a/img6/5074/p52j.jpg

 

[vgamedude]

Now, it's not you staring at the screen, it's the screen staring at you? What are you from Soviet Russia or something?

Seriously, you've OCD'd yourself beyond all recognition. Hundreds of millions of people enjoy their iPads and that's not because their screens are different from yours or they have subpar attention to quality, it's because they don!t have the worm that ate your brain.

Bah! I do not care how many plebians enjoy their devices! If apple insists on marketing their screens as such a god send they must expect people like me to be critical! I will not accept mediocrity for such a price point and I sure as hell will not accept downright awfulness!

I agree. If this were a £200 Kindle or Nexus you have a decision - so the screen's not great but hey its not a lot of cash for what it is. For iPad prices and the grandstanding that Apple do I demand more.

As you say it's either design or profit that's the issue here. And given Apple's heritage I imagine profit is the main driver.

I believe you are right, of course profit must be a large concern but so should customer satisfaction. I giggled at the disingenuous remark that Ives made about how profit isn't their main driver. Absolutely preposterous.

My iPad seems to be worse after a few weeks. The left side was warmer, now it has half an inch of a very yellow/green shadow, very distracting. I can't even replace it, since it's been over 14 days.

This was taken with an iPhone 4, white balance is all wrong and it may look worse on picture, but the right side is what keeps ruining my experience. Couple of weeks ago it was so much better.

http://imageshack.com/a/img6/5074/p52j.jpg

Sorry friend, your best option is a warranty replacement for a refurb. Which means (unfortunately) dealing with the "geniuses" and trying to exhibit your problem in their ridiculously bright and well lit store. This means you will get a refurb unit.

 

[Dlanod]

Quote from Apple Forums that says it all:

' I guess it's something related to the single led bar, too but I think that the manufacturing and assembling precision required for the optical film that evenly distributes the light is out of the scope for such a mass production device, being it premium or not. Maybe I'm wrong but I bet that the only way to improve this is to wait for the next hardware revision, hopefully adopting a different technology for the display.

In the meanwhile people like me who are annoyed by the uneven brightness but still want an ipad, could pick up one and check if it's good enough for them. If not, my advice is that it's wiser to return it for a full refund and avoiding to replace units over and over again because chances to get a perfectly backlit display are very low.'

 

[Jbru187]

Bah! I do not care how many plebians enjoy their devices! If apple insists on marketing their screens as such a god send they must expect people like me to be critical! I will not accept mediocrity for such a price point and I sure as hell will not accept downright awfulness!

I wouldn't go that far. The screen is excellent in other areas. And I guess that's the problem. It's an excellent display that gets ruined with a distracting little defect.

 

[KhunJay]

I wouldn't go that far. The screen is excellent in other areas. And I guess that's the problem. It's an excellent display that gets ruined with a distracting little defect.

If it has a defect it's not excellent.

 

[Dlanod]

Air screen defect?

Well my umpteen iPad has arrived - more rMini's than Airs but this is an Air and the initial view is that it's not bad at all. I've noticed that the iPad Airs with the slight book spine effect have more even screens. And this is one of these. The screen is pretty even and creamy with the slight book spine on the left which I think I can live with.

It's a week 50 DMQLV.

 

[GBE]

After 3 I got a good one!

I went to 2 different apple stores and they had defectives ones, I ask for refund and tried at BestBuy and finally got a good one!

 

[Max(IT)]

Yes, you should get a refund as an extreme measure to stop your OCD. That you have OCD you clearly demonstrated by on and off calling the same screen as good and bad. It should be simple: you glance at it first, and if it looks good to you, you should never return back to scrupulously examining it.

I agree .... He's the demonstration people here have a problem.
I'm not calling OCD, maybe, but some people should just stop reading this forum.

 

[Jbru187]

I agree .... He's the demonstration people here have a problem.
I'm not calling OCD, maybe, but some people should just stop reading this forum.

If you are right, then there should be long threads like this from previous iPads with people complaining about some made up problem. Maybe someone can show us those threads.

 

[blarivee]

I wonder if all these new iPads (defective screens) gets returned, goes through the same QC which will find nothing wrong with the screen and gets recycled into the white box replacements.

 

[Max(IT)]

I wonder if all these new iPads (defective screens) gets returned, goes through the same QC which will find nothing wrong with the screen and gets recycled into the white box replacements.

I strongly suspect that a good percentage of what is defined like "OMG my screen is yellow tinted!" is well within production tolerances, so they go straight into the refurbished lines without the screen being serviced at all.

 

[blarivee]

I strongly suspect that a good percentage of what is defined like "OMG my screen is yellow tinted!" is well within production tolerances, so they go straight into the refurbished lines without the screen being serviced at all.

So going through white box replacement is an even worse lottery. You may end up with the same unit you returned couple of months ago

Those that want to exchange, better do it within your 14-day window when you can still open brand new boxes.

 

[Dlanod]

I strongly suspect that a good percentage of what is defined like "OMG my screen is yellow tinted!" is well within production tolerances, so they go straight into the refurbished lines without the screen being serviced at all.

Yup. I agree. The Apple Store people I dealt with said it was a 'feature'. Intentionally designed that way. Right.

 

[Dlanod]

Sadly my nice Air with the decent screen has a dead pixel. May keep it anyway but we'll see. Sigh.

 

[Brian Y]

Now, it's not you staring at the screen, it's the screen staring at you? What are you from Soviet Russia or something?

Seriously, you've OCD'd yourself beyond all recognition. Hundreds of millions of people enjoy their iPads and that's not because their screens are different from yours or they have subpar attention to quality, it's because they don!t have the worm that ate your brain.

I'm really glad you like dragging up a life changing illness, and relating it to being unsatisfied with a screen.

If you really did suffer with OCD, you'd know why your comments are so absurd and, quite frankly, in bad taste.