An email to Tim Cook!

[matjamca]

You do know the battery rumors have shown it having like 15% more capacity, right?

https://www.macrumors.com/2016/07/13/iphone-7-1960-mah-battery/

If that's true, then great.

That said, Samsung has managed to include a large battery (3,500 mAh), headphone jack and S-Pen slot, not to mention more storage and RAM in a phone that is more compact than the current 6s Plus (which I now own) with a superb, higher resolution screen.

I love Apples knack of getting everything to work beautifully, but Apple are supposed to be the innovative ones. Where is Apple's hardware innovation?

 

[davidgolfer]

How can you possibly express dissatisfaction with an unannounced product which none of us know anything about except rumour.

To be fair, has apple ever surprised you? Think about all of the leaks in years past. Rumors have been pretty much spot on. Although I keep hoping they will surprise us

 

[matjamca]

How can you possibly express dissatisfaction with an unannounced product which none of us know anything about except rumour.

Based on the number of leaks that are all starting to paint a clearer picture and comparing such leaks to leaks we always get at this time of the year, it's probably a safe bet that we have a pretty good idea what the new iPhone is going to be.

But, as I said in my email, I'm more than prepared to give Apple the benefit of the doubt.

 

[Mlrollin91]

If that's true, then great.

That said, Samsung has managed to include a large battery (3,500 mAh), headphone jack and S-Pen slot, not to mention more storage and RAM in a phone that is more compact than the current 6s Plus (which I now own) with a superb, higher resolution screen.

I love Apples knack of getting everything to work beautifully, but Apple are supposed to be the innovative ones. Where is Apple's hardware innovation?

It has more RAM and a larger battery yet it doesn't run as well or the battery life isn't as long? If the battery life was so good on the new Note they would have advertised the usage time, not only the size of the battery.

I'd go with less RAM and smaller battery if it means a better experience.

As for the S-pen. That's just added weight to the device IMO. None of these constitute innovation to me. Innovation is something new. None of this is new.

 

[C DM]

You should probably wait until they announce a product to bitch about it.

How can you possibly express dissatisfaction with an unannounced product which none of us know anything about except rumour.

All of this isn't an actual complaint, it's just a rumor of a prototype of a complaint in the future.

 

[matjamca]

It has more RAM and a larger battery yet it doesn't run as well or the battery life isn't as long? If the battery life was so good on the new Note they would have advertised the usage time, not only the size of the battery.

I'd go with less RAM and smaller battery if it means a better experience.

As for the S-pen. That's just added weight to the device IMO. None of these constitute innovation to me. Innovation is something new. None of this is new.

The S-Pen itself wasn't the point I was making. The point I was making is that Samsung have made space in the Note 7 for the S-Pen and everything else whilst maintaining a compact body.

I agree, the iPhone experience is head and shoulders above what Sansung has to offer, but imagine an iPhone with its optimised software, an AMOLED display, large battery and enough RAM that can allow developers to truly reach for the stars?

I'm sure Apple could out innovate Samsung if it really wanted too.

 

[joeblow7777]

It has more RAM and a larger battery yet it doesn't run as well or the battery life isn't as long? If the battery life was so good on the new Note they would have advertised the usage time, not only the size of the battery.

I'd go with less RAM and smaller battery if it means a better experience.

As for the S-pen. That's just added weight to the device IMO. None of these constitute innovation to me. Innovation is something new. None of this is new.

Wait for reviews. No one can say how long the batter lasts or how well it runs yet, but I've heard nothing but good things about the Galaxy s7 and s7 Edge in those regards. I think it's time that we iPhone users have to honest with ourselves and realize that the gap in performance that used to be in Apple's favour has diminished to the point where I'm not sure if iPhones deserve a pass for just working so well. The high end Android phones work really well and offer a great user experience too!

 

[Mlrollin91]

Wait for reviews. No one can say how long the batter lasts or how well it runs yet, but I've heard nothing but good things about the Galaxy s7 and s7 Edge in those regards. I think it's time that we iPhone users have to honest with ourselves and realize that the gap in performance that used to be in Apple's favour has diminished to the point where I'm not sure if iPhones deserve a pass for just working so well. The high end Android phones work really well and offer a great user experience too!

Mind you the 6s Plus is a year old.

http://www.valuewalk.com/2016/08/galaxy-note-7-vs-iphone-6s-plus-benchmark/

Yes Samsung is getting better but the gap is still there.

 

[matjamca]

Wait for reviews. No one can say how long the batter lasts or how well it runs yet, but I've heard nothing but good things about the Galaxy s7 and s7 Edge in those regards. I think it's time that we iPhone users have to honest with ourselves and realize that the gap in performance that used to be in Apple's favour has diminished to the point where I'm not sure if iPhones deserve a pass for just working so well. The high end Android phones work really well and offer a great user experience too!

This is my point exactly.

I think we have become too sheep like in that we accept everything Apple says as being great.

Yes, it is great. But it could be greater. Especially for the price they charge.

The competition is catching up fast and Apple are either too blinkered or stingy to do more.

 

[Count Blah]

I fully understand and respect your point of view, but again, unless enough people (who are dissatisfied) speak up, nothing will change. It probably is a futile exercise, but got to be worth at least a try. No? You just never know!

Never give up hope.

Look to the iPhone SE. People complained and people asked. EVENTUALLY, Apple looked into the feasibility of releasing it. Does everyone think that would have happened without people complaining and asking? Perhaps, seeing as how the 5s was still a big seller. But I can see how the complaining/asking added to the justification of releasing the SE.

 

[keysofanxiety]

This is a copy of an email I've just sent to Tim Cook, CEO at Apple, regarding the new iPhone.

Alas, I doubt he'll even take any notice.


Hi Tim,

I've emailed you a few times about things in the past. I don't know if you actually receive, or read them, but I hope you do.

That said, I want to express my frustrations at what I am seeing (photo's and videos) and reading about the upcoming iPhone.

Things like, same design as iPhone 6/6s, lack of headphone jack and a constant obsession with ever thinner devices forsaking decent battery capacity.

I have purchased every iPhone apart from the 3GS, 5c, 6 and 6s (having purchased the 5s, 6 and 6s Plus).

However, of late, I'm fed up with what seems like a standstill in progress. Put it this way, the Samsung Galaxy Note 7 is an exceptionally impressive device - something I didn't think I'd ever say about a Samsung product. Just a shame about the ****** software on it.

I am prepared to give Apple the benefit of the doubt and wait for your keynote in September. Rumours are of course just rumours until official word. But and this a BIG but, I will not be buying the phone if it turns out to be everything I've seen in the 'supposed leaks' this time around.

I work hard for my money and have been a loyal Apple iPhone customer. But Apple is falling behind the competition and not listening to what it's customers want.

Judging from the Apple related rumour/forum websites I visit frequently, I'm far far far from the only one who feels this way.

I'll be sure to update you after the keynote with my final verdict. That said, you probably won't lose a tremendous amount of sleep if I chose not to buy the next model. Will you?

Thanks for taking the time to read my email.

Regards,
Matt

Sent from my iPhone

Sorry to be blunt, but this is pretty lame and painful to read.

I hope you take my comments as constructive. I have little doubt you wouldn't cringe if you look back on this thread in a couple of years.

 

[Lunfai]

It's not like Tim Cook is going to release a product that they have not planned for. These iPhones take time to manufacture and I'm pretty sure one email won't cause him create this almighty device that you're looking for.

 

[joeblow7777]

Mind you the 6s Plus is a year old.

http://www.valuewalk.com/2016/08/galaxy-note-7-vs-iphone-6s-plus-benchmark/

Yes Samsung is getting better but the gap is still there.

Benchmarks aren't everything, and that's not even a complete set. Where are the GeekBench Single and Multicore scores, for instance?

But all high end phones have pretty much gotten to the point that in real life everyday use they're just plain fast. It's not like when Android phones were laggy and unstable almost right out the box. But Apple retains customers based on the assumption that the iPhone is just faster and smoother than everything else. If it is, it's not to a degree that matters to most people anymore.

 

[Lunfai]

Benchmarks aren't everything, and that's not even a complete set. Where are the GeekBench Single and Multicore scores, for instance?

But all high end phones have pretty much gotten to the point that in real life everyday use they're just plain fast. It's not like when Android phones were laggy and unstable almost right out the box. But Apple retains customers based on the assumption that the iPhone is just faster and smoother than everything else. If it is, it's not to a degree that matters to most people anymore.

+ Ive Heard Samsung have overclocked their hardware on certain devices to achieve better score but honestly specs right now won't make a difference to an end users day to day performance, especially with the 6s.

 

[matjamca]

Sorry to be blunt, but this is pretty lame and painful to read.

I hope you take my comments as constructive. I have little doubt you wouldn't cringe if you look back on this thread in a couple of years.

I am confident I won't cringe. I only put out what I think is a genuine point of view.
[doublepost=1470432690][/doublepost]

It's not like Tim Cook is going to release a product that they have not planned for. These iPhones take time to manufacture and I'm pretty sure one email won't cause him create this almighty device that you're looking for.

I couldn't agree more. One email won't make a difference.

 

[The Game 161]

Wait for reviews. No one can say how long the batter lasts or how well it runs yet, but I've heard nothing but good things about the Galaxy s7 and s7 Edge in those regards. I think it's time that we iPhone users have to honest with ourselves and realize that the gap in performance that used to be in Apple's favour has diminished to the point where I'm not sure if iPhones deserve a pass for just working so well. The high end Android phones work really well and offer a great user experience too!

Well the s7 edge and 6s plus are pretty much on par battery wise..would say my iPhone gets better stats wise in standby.

 

[matjamca]

Well the s7 edge and 6s plus are pretty much on par battery wise..would say my iPhone gets better stats wise in standby.

Think how much more impressive your iPhone would be with a 3,500 mAh battery under the hood if it's about equal to the Note 7 right now.

 

[The Game 161]

Think how much more impressive your iPhone would be with a 3,500 mAh battery under the hood.

Maybe with no headphone jack it will be even better.

 

[chestvrg]

Good luck, I wrote a similar email a few months ago addressing multi language keyboard support and look now, they listened

 

[yaxomoxay]

Maybe with no headphone jack it will be even better.

Now there's space to put a 5400rpm HD

 

[Chew Toy McCoy]

I get a good chuckle from people saying they won’t get the next iPhone because they are removing the headphone jack as if it will return in a future model and won’t start disappearing from competitor phones.


I honestly believe that if the iPhone 7 looked dramatically different then most of the pre-haters wouldn’t be saying anything. They’d wait and see on their other concerns. There are already plenty of people claiming they are skipping this one because of their belief in the dramatic redesign of the 2017 iPhone that they are sure they are going to love.

 

[joeblow7777]

I get a good chuckle from people saying they won’t get the next iPhone because they are removing the headphone jack as if it will return in a future model and won’t start disappearing from competitor phones.

You might be surprised. Samsung took away expandable storage and then brought it back because it turns out people wanted it.

 

[Crichton333]

...I didn't think I'd ever say about a Samsung product. Just a shame about the ****** software on it.

Shade thrown.

 

[Chew Toy McCoy]

You might be surprised. Samsung took away expandable storage and then brought it back because it turns out people wanted it.

But that’s a feature that gave them an edge over Apple for some people.


As it turns out there are some things you shouldn’t copy from Apple. Lesson learned.

 

[lordofthereef]

This thread, if nothing else, proves that there is a mentality out there that when someone or something gets too big, the average single customer doesn't matter. It's disappointing to see so many snarky comments, but that's to be expected.

Whether your letter get read or not, you know what? I think you've done more in terms of directly attempting to contact Apple about your concerns than any other person in this thread, maybe this forum, has done. Good on you.

Whether it gets read, whether you get a response, or whether anything at all happens in lieu of this letter, at least you tried. And you can't succeed at anything without trying.

FWIW I have heard of Tim responding (whether it was actually ton or someone else I couldn't say for sure) and sometimes customers even being sent something from Apple as a thank you for being a loyal customer. The OP has nothing to lose here except a few minutes of his time. Most of us blow more than that scrolling through the forum.