'Antennagate' Reactions: RIM, Nokia, Taiwanese Animation

[AidenShaw]

No typos, but some interesting word usage.

Kudos for fixing your typo before I could post my reply

enlightning
Word not found in the Dictionary and Encyclopedia. Did you mean:
enlightening​

Anyway, the earlier post I thought referred to me as the "listener", so I used "the poster" to refer to the OP. I was the "listener", she was the "poster".

 

[gehrbox]

Kudos for fixing your typo before I could post my reply

enlightning
Word not found in the Dictionary and Encyclopedia. Did you mean:
enlightening​

Anyway, the earlier post I thought referred to me as the "listener", so I used "the poster" to refer to the OP. I was the "listener", she was the "poster".

Always happy to make another happy listener Anyway I thought enlightening was less correct in this case then interesting.

 

[DMann]

Apple does not have an issue with the phone. They made a conscious decision and felt it was an acceptable risk. A very small percentage of iP4 buyers found this unacceptable. Apple is offering the bumper to appease these owners. It's interim because Apple is leaving the door open to another solution for these users and future buyers of the phone.

Precisely.

Appeasing a sector of customers, no matter how small, seems to be substantially more considerate, than merely ignoring them.

Apple did the right thing here, and has wisely 'left the door open' regarding this issue, for further evaluation, and for future, optional solutions.

This seems fair.

 

[cmaier]

Precisely.

Appeasing a sector of customers, no matter how small, seems to be substantially more considerate, than merely ignoring them.

Apple did the right thing here, and has wisely 'left the door open' regarding this issue, for further evaluation, and for future, optional solutions.

This seems fair.

The right thing would be Apple actually saying all that. They didn't. They said:

1) there is no problem
2) we love our customers
3) all phones have this problem
4) have a rubber band on us

Curiously this matches what apple's apologists here say:

1) there is no defect
2) apple loves us
3) all phones have this defect
4) the rubber band is an interim defect fix

 

[DMann]

The right thing would be Apple actually saying all that. They didn't. They said:

1) there is no problem
2) we love our customers
3) all phones have this problem
4) have a rubber band on us

Curiously this matches what apple's apologists here say:

1) there is no defect
2) apple loves us
3) all phones have this defect
4) the rubber band is an interim defect fix

They did, however indirectly, address the problem, from the data made available, within the time-frame of 22 days.

They affirmed their love and commitment to their customers, their on-going efforts to further study the problem, to work on more solutions, and offered them a freebie.

Because of the media storm, they felt it necessary to make it clear that the iPhone was not the only phone, but one of several with attenuation vulnerabilities.

I'm sure that if, and when, an improvement emerges, within one year's time-frame, you'll be able to swap out yours, without hassle.

For anyone experiencing problems, this is far from settled.

 

[gehrbox]

4) have a rubber band on us

Give Apple some credit, after all it really is a very nice rubber band

 

[DMann]

Give Apple some credit, after all it really is a very nice rubber band

And stylish too.

 

[cmaier]

Because of the media storm, they felt it necessary to make it clear that the iPhone was not the only phone, but one of several with attenuation vulnerabilities.

1) no other phone has the same vulnerabilities (but let's not go there again)
2) when my porsche engine block cracked (true story) it wouldn't make me feel any better if Porsche told me that Toyotas and Fords have the same vulnerability. Aside from the fact that I don't take pleasure from the despair of others, I expect better from Porsche. And from Apple.

 

[Castiel]

The right thing would be Apple actually saying all that. They didn't. They said:

1) there is no problem
2) we love our customers
3) all phones have this problem
4) have a rubber band on us

Curiously this matches what apple's apologists here say:

1) there is no defect
2) apple loves us
3) all phones have this defect
4) the rubber band is an interim defect fix

Did you really expect a company dealing with an overblown issue to recall their best product launch ever?
Then make current iP4 buyers send it back, wait months for a new design/fix, and all the procedures that go with it; also creating months of waiting?
Somehow I see much, much more complaining this route.
I would think if you were the CEO, you would be in the same ballpark of how Apple handled it.

 

[DMann]

when my porsche engine block cracked (true story) it wouldn't make me feel any better if Porsche told me that Toyotas and Fords have the same vulnerability. Aside from the fact that I don't take pleasure from the despair of others, I expect better from Porsche. And from Apple.

Some questions:

Did greater than one percent of all Porsches exhibit this engine block crack?

Did Porsche offer to swap yours with a brand new one?

After repairing the engine block, would Porsche have been willing to swap your current vehicle with a newer model, one which better addressed the vulnerability, when it became available?

True, I expect better from Porsche, as well as Apple.

The difference being, regarding Customer Service, Apple delivers.

 

[-aggie-]

The right thing would be Apple actually saying all that. They didn't. They said:

1) there is no problem
2) we love our customers
3) all phones have this problem
4) have a rubber band on us

Curiously this matches what apple's apologists here say:

1) there is no defect
2) apple loves us
3) all phones have this defect
4) the rubber band is an interim defect fix

You said they said:

1) there is no problem
2) we love our customers
3) all phones have this problem
4) have a rubber band on us

You know that's not what Apple said (especially #1) but if you want to resort to hyperbole I won't bother rebutting it, since it's a waste of time.

1) there is no defect

Sure there's a defect, issue, whatever you want to call it. However, in practice it affects very few people, and of those few most can "fix" the issue. Semantics. Again, most of us don't need anything to be fixed.

2) apple loves us

I don't care if Apple loves me. I find them to be quite irritating, especially wrt software and OS's.

3) all phones have this defect

I guess so, but I haven't experienced the issue. Many haven't. Those are just facts, whether the media chooses to report that responsibly or not.

4) the rubber band is an interim defect fix

For those experiencing this problem, yes. Otherwise return it and wait for next year. In the meantime maybe Apple will come up with something.

Typed from my iPhone, so forgive any typos

 

[cmaier]

Some questions:

Did greater than one percent of all Porsches exhibit this engine block crack?

Did Porsche offer to swap yours with a brand new one?

After repairing the engine block, would Porsche have been willing to swap your current vehicle with a newer model, one which better addressed the vulnerability, when it became available?

True, I expect better from Porsche, as well as Apple.

The difference being, regarding Customer Service, Apple delivers.

I don't know the %. But Porsche did swap my 60k mile engine for a brand new one, and gave me a 2 year warranty on it. They also admitted the problem is common in that model year porsche, and didn't try the "toyota and ford break too" line.

 

[AidenShaw]

Some questions:

Did greater than one percent of all Porsches exhibit this engine block crack?

Did Porsche offer to swap yours with a brand new one?

After repairing the engine block, would Porsche have been willing to swap your current vehicle with a newer model, one which better addressed the vulnerability, when it became available?

True, I expect better from Porsche, as well as Apple.

The difference being, regarding Customer Service, Apple delivers.

One question - what does any of that have to do with the defective Apple Iphone 4?

Focus, kids.

But, cmaier - it's nice that a car company admits that they made an engineering mistake and stands behind their product.

It's sad that Apple won't admit that their engineers screwed up - and won't stand behind the Iphone 4.

 

[DMann]

I don't know the %. But Porsche did swap my 60k mile engine for a brand new one, and gave me a 2 year warranty on it. They also admitted the problem is common in that model year porsche, and didn't try the "toyota and ford break too" line.

Highly admirable, I must say.

However, had this incident made it to PR Newswire, CR Reports, Late Night Television, Car Magazines, Car blogs, Senate addresses, etc., singled out as a Porsche only issue, I wouldn't be surprised if they were to mention that other vehicles were also prone to this.

One question - what does any of that have to do with the defective Apple Iphone 4?

Focus, kids.

But, cmaier - it's nice that a car company admits that they made an engineering mistake and stands behind their product.

It's sad that Apple won't admit that their engineers screwed up - and won't stand behind the Iphone 4.

In one paragraph, you seem to understand the analogy, in the preceding one, you don't.

How very strange.

 

[cmaier]

Highly admirable, I must say.

However, had this incident made it to PR Newswire, CR Reports, Late Night Television, Car Magazines, Car blogs, Senate addresses, etc., singled out as a Porsche only issue, I wouldn't be surprised if they were to mention that other vehicles were also prone to this.

But why would they? What existing or potential Porsche owner would say "gee, I'm no longer concerned about this issue because inferior alternatives have the same issue?"

The only way it even comes close to working is if Apple is admitting that these other phones are perfectly acceptable equivalents to iPhone, which I don't think is what Apple wants to say.

The reason porsche owners are happy is that porsche stands behind their engineering and fixes their mistakes. Apple should do the same. They haven't. Not yet, anyway. And they haven't said that they will.

 

[AidenShaw]

In one paragraph, you seem to understand the analogy, in the preceding one, you don't.

How very strange.

How very strange that you quote four sentences, claim that they are two paragraphs, and draw a nonsensical conclusion from them.

The reason porsche owners are happy is that porsche stands behind their engineering and fixes their mistakes. Apple should do the same. They haven't. Not yet, anyway. And they haven't said that they will.

Exactly - why didn't the turtlenecked overlord go onstage Friday and say "We screwed up, and we'll make it right"? He's destroying the "Apple Brand" by pretending that it's a "non-issue".

 

[DMann]

But why would they? What existing or potential Porsche owner would say "gee, I'm no longer concerned about this issue because inferior alternatives have the same issue?"

The only way it even comes close to working is if Apple is admitting that these other phones are perfectly acceptable equivalents to iPhone, which I don't think is what Apple wants to say.

Nevertheless, Apple would be highly flattered to know that you revere them within a similar class to Porsche.

Suppose Mercedes-Benz, Audi, Jaguar, and BMW exhibited the same problems?

Surely, under these surreal circumstances, Porsche might have mentioned them, as well.

How very strange that you quote four sentences, claim that they are two paragraphs, and draw a nonsensical conclusion from them.

Oh, my apologies. It seemed that in this part of your post:

One question - what does any of that have to do with the defective Apple Iphone 4?

Focus, kids.

you were unaware of the analogy, while in the second part:

But, cmaier - it's nice that a car company admits that they made an engineering mistake and stands behind their product.

It's sad that Apple won't admit that their engineers screwed up - and won't stand behind the Iphone 4.

you were magically aware of it.

Nonsensical?

If you say so.

 

[AllGaussian]

@cmaier

Your particular case with the new phone is very interesting. I've been meaning to ask for a while now but it just never seemed to be the right time. I hope you don't mind if I ask now.

I remember you saying that you had some sort of repeater at home. And, I'm assuming the the second phone you got (not your wife's) exhibits the signal loss. Indeed a data full stop when touched near the bezel split.

Is it possible that the microcell is overloading this more sensitive antenna when detuned? Does it happen if you turn down the output of the microcell while still getting 5 bars?

I'm thinking the 3gs case is attenuating the microcell enough to allow proper operation of that phone.

 

[AidenShaw]

Nonsensicle?

If you say so.

Reread your post - it seems quite nonsensical to me....

By the way, I get

nonsensicle
Word not found in the Dictionary and Encyclopedia.​

...but it would be bad form to attack someone's argument because of a simple typo....

 

[DMann]

Reread your post - it seems quite nonsensical to me....

By the way, I get

nonsensicle

Oh, really?

Again with the typos, I see.

 

[cmaier]

@cmaier

Your particular case with the new phone is very interesting. I've been meaning to ask for a while now but it just never seemed to be the right time. I hope you don't mind if I ask now.

I remember you saying that you had some sort of repeater at home. And, I'm assuming the the second phone you got (not your wife's) exhibits the signal loss. Indeed a data full stop when touched near the bezel split.

Is it possible that the microcell is overloading this more sensitive antenna when detuned? Does it happen if you turn down the output of the microcell while still getting 5 bars?

I'm thinking the 3gs case is attenuating the microcell enough to allow proper operation of that phone.

I've tried three i4's (one my wife's, two mine), and all exhibit the problem. The repeater is the AT&T microcell. It works fine with 3g's and 3gs's. Note that there was much improvement in iOS 4.1 (maybe 4.0.1 too - I haven't tried it), with respect to random bar fluctuations and dropped calls on the microcell. Now the problems only occur if I touch the death-spot.

Nevertheless, Apple would be highly flattered to know that you revere them within a similar class to Porsche.

Suppose Mercedes-Benz, Audi, Jaguar, and BMW exhibited the same problems?

Surely, under these surreal circumstances, Porsche might have mentioned them, as well.

No. Porsche's slogan, well known by its owners, is "There is no substitute." Porsche compares itself to its own ideal of what a porsche should be, not to the "competition." Apple should do the same.

 

[doctor-don]

http://www.youtube.com/watch?v=15b04AjCPow&feature=related

He was a lefty. The hair is parted on the wrong side.

 

[AidenShaw]

No. Porsche's slogan, well known by its owners, is "There is no substitute." Porsche compares itself to its own ideal of what a porsche should be, not to the "competition." Apple should do the same.

Perhaps it could have been that way once. But today, the best that you can hope for an Apple slogan is

"almost as good as the other phones sold at Walmart".​

No more "premium brand".

 

[DMann]

Porsche's slogan, well known by its owners, is "There is no substitute." Porsche compares itself to its own ideal of what a porsche should be, not to the "competition." Apple should do the same.

And all this time, I thought that phrase was coined from the script of "Risky Business."

Hopefully, once Apple has been in the phone industry for more than a mere four years, they'll be learned, experienced, and confident enough to say the same.

However, Porsches still skid on icy roads - even with their fine suspension and drive train, their traction is compromised while driving on ice.

By Porsche's standards, this should be unacceptable.

 

[doctor-don]

Some questions:

Did greater than one percent of all Porsches exhibit this engine block crack?

Did Porsche offer to swap yours with a brand new one?

After repairing the engine block, would Porsche have been willing to swap your current vehicle with a newer model, one which better addressed the vulnerability, when it became available?

True, I expect better from Porsche, as well as Apple.

The difference being, regarding Customer Service, Apple delivers.

Can you really expect better from any engine if you don't maintain it properly? Engine blocks don't crack without a cause. Perhaps coolant was not up to 50% or something came loose internally. I doubt we will know. I also doubt that it was a new engine or an engine that was still under warranty.