Agreed..
Actually around half of Macs sold in Apple Stores are to FIRST-time Mac buyers: switchers from Windows. The Apple Stores have a big role to play in explaining why Mac is better than Windows.
I live and work in Jersey, Channel Islands. In our Premium Reseller store, according to last months figures around
70% of the macs we sold are to first time Apple buyers and it is amazing, as a switcher, to have watched the interest in the Apple OS escalate in the past 6 years. When i first switched i swear i though i had found the holy grail because people just didn't seem to be aware that there was an alternative to Windows. I switched because trying to produce music on a Windows machine was nothing less than a nightmare and after using my first Apple computer for no more than a week i was addicted to this "fridge-like" way of just getting things done!
I have NEVER been a salesman, and even now 90% of my work is in Networking Solutions and Training, but when i rarely get the chance to hang around on the shop floor for a while it is a pleasure talking to people about how the OS could really help them just get things done. I don't SELL customers Apple computers, i just strongly believe that any person, shown a tool that will suite them better than something they already have, will buy it. I know i certainly did!
The "Get a Mac" adverts merely place Apple in the public eye, and yes, they are very close to that imaginary line that we call "smug" or "snarky" but as some users have quite rightly pointed out if we merely just advertised the bare facts about viruses and software compatibility who would care? 90% of PC users already accept that there computing experience will be crippled by the constant intervention of anti-virus, anti-spyware, anti-[place unacceptable/forced to accept threat here] software. The fact is that these adverts, by treading so closely to this line, grab peoples attention... Hell, Ferrari owners are smug but that is because their cars rock!!!
I see it as the perfect time to grab the home users attention, and also the perfect time to show Windows users that there is a choice! Even if the publication of these adverts just makes them want to pop in for a look, they will at least start to acknowledge that there is an alternative to Windows, then, when they do buy that new Dell and get utterley frustrated at how things just don't work they will hopefully remember all of the wonderfull things that my collegues or myself had shown them!
We (myself included) are far to wrapped in this cult-like following to appreciate fully how general home users feel about the way computers should be according to them. Maybe we should stop being so hard on Apple's marketing team and just accept that this is a very good opportunity to make the point that OS X is an EXTEMELY good home user-orientated OS, and trust them to try their hardest to get that message out there. Besides, they are humorous!
My 2p..