any camera related software crashes my imac

Discussion in 'iMac' started by ash-moo, Mar 20, 2017.

  1. ash-moo macrumors newbie

    ash-moo

    Joined:
    Mar 20, 2017
    #1
    Hi all,

    Recently I have noticed any camera related software (FaceTime, Skype, photo booth) when I open the applicatation my iMac freezes and takes about 5 minutes to load again. The application doesn't work as after every click of the mouse it freezes again.. any ideas anyone?

    My iOS is up to date.

    Help would be appreciated
     
  2. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #2
    Just for clarification...which version of macOS are you running and on which model iMac?

    Are you using the built-in camera? Is there another camera plugged in...and what other peripherals are connected to the iMac?
     
  3. ash-moo thread starter macrumors newbie

    ash-moo

    Joined:
    Mar 20, 2017
    #3
    OS X Yosemite 10.10.5

    21.5inch late 2013

    Using the built in camera with nothing else plugged in
     
  4. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #4
  5. ash-moo thread starter macrumors newbie

    ash-moo

    Joined:
    Mar 20, 2017
    #5
    I haven't tried downloading iglasses, would this resolve my issues?
     
  6. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #6
    No. It could possibly cause them.
     
  7. ApfelKuchen macrumors 68000

    Joined:
    Aug 28, 2012
    Location:
    Between the coasts
    #7
    Go into System Report > Hardware > USB and see if your FaceTime camera appears. If it's missing, try resetting your SMC.

    If your camera is missing from System Report, those apps may not behave correctly. If it's missing, try resetting your SMC.
     
  8. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #8
    Steps 3 and 4 from the above posted link.
     
  9. ash-moo thread starter macrumors newbie

    ash-moo

    Joined:
    Mar 20, 2017
    #9
    Okay I have no camera related apps downloaded, any other ideas as to what it could be?
     
  10. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #10
    What were the results of following the steps at the Apple Support page?
     

Share This Page