Anyone else order in store from Verizon..shipment yet?

[RadicalxEdward]

Got up this morning and entered my order info into the order status page as I do every morning. Same message came up saying to try back later. The guy I spoke to last week said the ipad would ship around Wednesday for delivery on Friday and that I would be able to track it around Wednesday. Called today and gave the CS rep my order number and location number. Low and behold, I got a tracking number. Delivering tomorrow.

My order was placed at 5 PM on 3/11 and I ordered a black Verizon 32GB. Looking forward to finally getting to hold one of these.

REALLY REALLY hoping this is the case for me too. Would really love to have it over the weekend. Did you call verizon or fedex?

 

[judeiscool]

Nothing yet!!

I ordered mine on 3/12 at 3:30pm EST, no tracking # in site whatsoever

 

[DiamondMac]

Well... Here's the update, after finding an iPad2 at a local Target store today and purchasing it. I went in to the Verizon store where I had "purchased" an iPad2 on launch-day, March 11, at 6pm. The short story is that the store manager couldn't cancel the order and refund my money. Unbelievable. I had him call customer service. They couldn't cancel the order or refund the money. Unbelievable. He proceeded to call some other corporate department, but had to call from his own personal cell phone - because "They don't allow us to contact them from the store lines." WHAT THE $&!**??!

Anyway, when they finally answered, I was directed to a supervisor who told me she had filled out an official request to cancel the order and process a full refund. She said it would begin processing in the morning, and that within a "few days", I should have the money credited back to my card. She did give me a case reference number, and a number to call back to check on the status. She also took my phone number and gave me a promise to follow up personally within a couple of days. I was also told that, "in the unlikely event that the product does ship before the cancellation and refund are processed, please refuse delivery to avoid being charged a restock fee" L O L.

So, at least this person was helpful, and gave me some assurance that this will finally be resolved. She was pleasant, helpful, and professional, and I have a reasonable expectation that the refund will be processed soon. As an additional measure, I called the credit-card company and filed a dispute on the charge, stating that Verizon had not delivered the product and had refused to refund the money thus far.

This is the course of action I recommend to anyone who has been stung by Verizon's dishonesty and ridiculous business practices. Attempt to cancel, and then file a. Dispute with your credit-card company. They'll credit the amount back to your account, remove any interest charges associated with it, and then pursue an investigation with Verizon themselves.

I now feel free of the matter, and am enjoying the new iPad2 64gb that I picked up off the shelf at Target this morning. I'll never do business with Verizon again, and neither should you.

Worst come to Worse, just sell it on EBay or Craigslist

It is guaranteed you would get your money back with it.

 

[Dr99]

Worst come to Worse, just sell it on EBay or Craigslist

It is guaranteed you would get your money back with it.

I'm in the same boat...but with tax and ebay charges it needs to go for about $100 over price to just break even. They are really making this difficult to cancel orders.

 

[DC2020]

Anyone else receiving shipments??

 

[RadicalxEdward]

Anyone else receiving shipments??

Yes. I ordered a 64GB black iPad 2 in Holyoke MA on 3/11 at 5:37pm

Never got a tracking number and the fedex reference thing never worked. I even contacted fedex support and they said they came up empty handed.

Received at approximately 4:00PM on 3/25 via fedex to my office in Northampton MA.

 

[DC2020]

Yes. I ordered a 64GB black iPad 2 in Holyoke MA on 3/11 at 5:37pm

Never got a tracking number and the fedex reference thing never worked. I even contacted fedex support and they said they came up empty handed.

Received at approximately 4:00PM on 3/25 via fedex to my office in Northampton MA.

Sweet. I am glad you got yours. I hope the others are soon to follow. Poor communication by Verizon throughout the entire process. Seems they could have prevented alot of bad will by communicating better.

So how do you like it? I am loving mine. Submitting this reply with it now.

 

[RadicalxEdward]

Sweet. I am glad you got yours. I hope the others are soon to follow. Poor communication by Verizon throughout the entire process. Seems they could have prevented alot of bad will by communicating better.

So how do you like it? I am loving mine. Submitting this reply with it now.

I kinda feel bad that so many people still don't have theirs. It's really f'ed up ya know?

As far as mine? I'm loving it (even though I can't tell anyone I bought it yet). I still have it in the factory plastic till my invisible shield comes in. My other iOS devices are a first gen iTouch and an iPhone 3G. This thing blows them out of the water when it comes to speed. Apps that took minutes to load before take a blink of an eye now. And multitasking (with the dev gestures) is awesome!)

Favorite apps so far.
ComicZeal comic reader (been reading on the iPhone and it's tough. This is so much better)

Flipboard (GREAT way to go through daily news / social media. I never felt like I could keep up with a big twitter stream until now.)

And last but not least (to keep the list short)

Pinball HD!!! the past couple months I'd been trying to see if there was anywhere you could play the old space cadet pinball game that was in windows xp. Couldn't find it anywhere. BUT the deep sea level in pinball hd is the same thing!! It's space cadet with an underwater theme! It was a great little surprise.

I hope you guys get your iPads very very very soon. You're going to love them!!!!

Oh and as a side note. Mine is pretty much free from any defects (as much as they can be at this point. And I'm really picky about quality)

 

[ReelAction]

At Last

Anyone else receiving shipments??

After placing my order Mar 11, 5:12 pm, my white 32gb w/ navy smart cover arrived today all in good condition.
Now another downside - I have a store credit to offset cost of data plan, but cannot use it until maybe Friday. Since only current data activation is from the device. But was assured that the V stores will be able to activate iPads this coming Fri. Not holding my breath, thank goodness for wi-fi.
Boy V sure did manage to screw up this product release, and not dismissing Apple's less than desirable order fullfillment process's.