Apple is in damage control . Will not be surprised if they give away free cases to make it go away
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Apple Addresses 2018 iPad Pro 'Bending' Controversy, Says Subtle Deviations May Be More Visible Due to New Design
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Apple continues to make products thinner and thinner despite the negativity in functionality. If you cannot stand such a small bend now, how do you stand the thinner up-coming designs which could possibly lead to more bending?
Thinner Design->Easier to break->More customers buy AppleCare and pay more for repairing->More profits->Tim is a better CEO.
Thinner Design->Easier to break->More customers buy AppleCare and pay more for repairing->More profits->Tim is a better CEO.
They just need to be kept honest like with the iPhone 6 Plus , IPhone 6s Plus corrected the fault , and still thin
Sorry, but the iPad on that photo is not just “appears bent from a certain angle”. I have no idea how many iPads look as bad as this, but that’s definitely not acceptable no matter what Apple says.
Have mine. It was never moved off the desk where I unpacked it, and was definitely not handled carelessly.
Do users bear any responsibility on how they handle their iPad after 14 days? If so, how much?
I'm certain I can easily bend my 2017 MBP if I tried, or did something stupid like accidentally sitting on it, etc.
I expect part of this is that Ive is allowed to do whatever he wants and no-one can tell him ‘no’ or criticise him for fear of him leaving.
This likely leads to products like the new iPad Pro.
If I’m reading things correctly, the design accentuates our perception of any bend.
This likely leads to products like the new iPad Pro.
If I’m reading things correctly, the design accentuates our perception of any bend.
Have mine. It was never moved off the desk where I unpacked it, and was definitely not handled carelessly.
One time before purchase of the keyboard, I mentioned to a sales in Apple Store about the bent keyboard. This guy had no idea what he was talking about. First he said that the keyboard could not be bought individually, I had to buy an iMac to get it. Then, he treated me like a fool and laughed at me asking how could the product be bent when it was in a box. He also claimed that the keyboard was not made of two different materials but only metal. I talked with other sales and they denied any bending of the keyboard. I guess they do the same about the new IPP.
What did you do? Returned?Have mine. It was never moved off the desk where I unpacked it, and was definitely not handled carelessly.
Have mine. It was never moved off the desk where I unpacked it, and was definitely not handled carelessly.
Did you get another one after returning it?
Also... It looks like the bend in the middle is about (or maybe greater than) the thickness of the iPad. Correct? Would be pretty noticeable out of the box, right? Or are you saying it just warped on it's own, sitting on a table like what we're seeing?
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I’m sure you’re right. Go spend 2k on one and find out. Lol. Not to mention it’s something you’ll be worried about as it bends over time due to its defect and whether Apple will cover it. It’s simply not worth the hassle. Like I said. Dealbreaker
The word I am describing is durability , you are trying to induce neglect .
And no, you cannot easily bend a 2017 MacBook Pro . I’ve sat on mine many times .
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If you want to use a car analogy, the 2017 "Tesla" was pretty much perfect from the factory and would even resist the majority of door dings. The "New" 2019 model may come with some "dents & bends" from the new "special" manufacturing process that allowed them to shave an additional 2mm off the sheet metal. Meanwhile just closing the trunk lids and doors is now leading to new dents and bends from which the previous model was not susceptible to.
Have mine. It was never moved off the desk where I unpacked it, and was definitely not handled carelessly.
Is it the new ergonomic iPad? Just like MS's ergonomic keyboards, it is an improved user experience when you type on the virtual keyboard.
More users have to buy a case due to thinner and lighter products. However, the combined thickness and weight are not better than the pervious model.
Attempt #2 or #3 at blowing this off. Let's see how this goes
Of course, but this isn't a "microscopic bend". No microscope is necessary to see the bend - it's visible with the naked eye.
I'm curious how one could check at home to see if their bend is within spec or not... 1000 microns = an mm, so if you just hold a ruler next to it, one side is flush with the table and the other isn't, and that gap is half an mm, then it's not within spec?
Or... the iPad is 5900 microns thick... so if the gap is more than 1/15th the thickness of the iPad, it's not within spec.
Yeah. That picture absolutely has a bend of over 400 microns. Either the table is bent or the iPad Pro is bent.
Using what I just said - your pic also looks like it's absolutely out of spec.
I've updated my original post. Referenced the source of the picture and what it actually shows.
Sure you can. You've sat on your 2017 MBP many times? Why?
So...speak to durability and the responsibility of iPad owners.
I thought their explanation was completely acceptable. They explained exactly how it’s being manufactured, what the problem is, and aren’t denying that bending exists.
Their position is that it’s not any different than previous, but more noticeable due to the design. They also remind consumers you have 14 days to own it and decide if it’s right for you.
While I personally wouldn’t be comfortable buying it, I don’t know how anyone can say their comments on this are unacceptable.
People would complain they break too easily.I can somewhat attest to this, my 12.9” gen. 2 has a slight bend (when I got it) which you can only observe when you run the edge of a ruler along it. It’s also very subtly concave in the centre. Maybe that’s why all their laptops have convex shapes and the Gen 1 iPad followed that design language too.
Perhaps we just need glass backs on these things. Bring back the iPhone 4 design for everything!
The reality is this is being blown way out of proportion. I had the 10.5” and the 11”. The 10.5” was built like a tank and survived a few unintentional drops. I haven’t yet dropped the 11” and won’t do so intentionally, but it seems sturdy after 2 months. I think they are right that the straight design makes normal variance easier to detect, and thought that from the beginning. Note the last device to use a similar design was much smaller (iPhone 5/5s), and that had its own cosmetic issues (the easily nicked chamfered edges).
Might Apple revert to a rounded design in future generations, or make it slightly thicker so as to make a 400 micron variance (out of about 23,000) less noticeable? They’ve done it before. But in the meantime I can attest that the 11” Pro is my favorite iPad.
In your hands , and a 2017 MacBook Pro
.... right
I leave mine on the couch all the time.
Clearly you are having trouble understanding that the 2017 MacBook Pro is in fact durable and it’s impossible to bend one like the new iPad Pro we have see in videos .
But keep apologising , that a MacBook Pro will bend with ease .... entering mister universe this year ?
as an engineer I agree with you, but that cannot be can an excuse. Tolerances are there the help the manufacture process, but if the final produce is not meet customer expectations than it is a bad product regardless everything step was right to get there. The results should addressing current process or develop new methods.