Yeah common guys, don't look at the antennas or you will see how bent it is from the manufacturing process.
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Apple Addresses 2018 iPad Pro 'Bending' Controversy, Says Subtle Deviations May Be More Visible Due to New Design
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Doubling down on excuses now, Tim?
I choose to use the word "explanation" instead of "excuse", but what is the alternative? To be silent? To admit a manufacturing process defect? Think about that for a moment.
They are admitting that they are using a new process (although it doesn't seem earth-shattering to me as they make it sound), and maybe this process is having unexpected side-effects at the larger device size?
Yes, it's unfortunate that it seems Apple's threshold for perfection has been drastically lowered when we see things like this, and they says it's "normal", but to stay on the reasonable side, this ever-so-slight bend has zero impact on the functioning and usability of the device. That's a fact.
I'm not apologizing for Apple, but I do think we consumers need to keep a reasonable reality check in place. The pressure on Apple will force them to find a solution to this cooling process, though. Let's just keep that pressure in the arena of "Hey Apple, please keep working on fixing this." instead of "Apple, you suck! You no longer care about your products!"
Not only is the frame bending and allot more flexible , take into consideration that the components which all form part of the structure is also flexing , including the the motherboard
There is bound to long term damage which will most likely only show up after 12 months on use.
There is bound to long term damage which will most likely only show up after 12 months on use.
TV, refrigerator are stationary. People do put protective coating on cars. One of the sole purposes of jewelry is looks so it would be pointless to put into a wearable case, but people do put their jewelry in “cases” when they aren’t wearing them. All of these are different from an iPhone/iPad which you are laying down on different textured surfaces multiple times a day.
I'll happily provide a picture of my iPad Pro, and my friend's new iPad Pro. I would notice if it were not straight. Now some may say my friend's one is bent, and if it is, it has to be less than 1mm. And who even cares at that point? This is within tolerances in any case.
Again, not saying these iPads aren't more PRONE to bending during use/transport. I'm just willing to bet these bends out of the box are not a common issue, no matter what these forums say.
I've also tried stressing mine with light pressure, and it does not move/bend at all.
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If it’s bent from manufacturing process prior to packaging, its a QA flaw... Apple needs to test better and reject the defective products before packaging/shipping.
If it’s found bent when unpackaged (or prone to bending) then it’s a design flaw and customer should return it.
Macrumors should also remove that picture.
If it’s found bent when unpackaged (or prone to bending) then it’s a design flaw and customer should return it.
Macrumors should also remove that picture.
Have mine. It was never moved off the desk where I unpacked it, and was definitely not handled carelessly.
"That's a spacial distortion field, Captain." #StarTrek
"The iPad is not bent, you are!" #Matrix
I've had 4 of them all have been bent! The original iPad's FaceID started to fail after 20 days, the store staff noticed a bend on the bottom of the device and told me it was due to accidental damage, I had to argue the point. They folded and order the replacement, it finally arrived 5 days later, we opened the box... Bent. So they ordered another one and it also came in BENT.. So they ordered another one and it also came in BENT they now refuse to order another one. the bends have all been 1-2mm a lot more then there 400 micron tolerance.
I scanned the bottom of the 4th unit.
I scanned the bottom of the 4th unit.
Sure it does. It goes to the crux of the matter.
You might not care what the devices were subject to cause bending, but many people do. Information is a good thing. I'd like to see more.
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Change the company name to Bananas then it wouldn't be a problem.
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Those pictures look like the iPad is slightly concave. Like I said, if you can live with it I’m jealous. I want a new iPP but can’t stand the slight curve. I have no doubt the square design is making the slight curve more pronounced then previous models. Whatever the case is I can’t stand it, blame my OCD. To that point, I have a strong suspicion that next years iPP will not exhibit these slight bends.
I had to do a rant on this. I dont want to but i need to express my feelings on this issue and how apple is handling it
Apple will never bend iOS to meet your unique needs.
Apple can (a) mass produce devices within reasonable manufacturing tolerances and sell them at a price point people are willing to pay, or (b) make a small number of devices at a (much?) higher price point at extremely precise manufacturing tolerances. What you're asking for is that it commit to (c) mass producing devices at extremely precise manufacturing tolerances but at a price point people are willing to pay. That'd sure be great if it could happen, just as it would be great if we could have all three of "faster, cheaper, better."
But I'm willing to take Apple at its word that this is already a more exacting tolerance than previous devices have had, and it's the best they're able to do while still delivering a high-quality product at a (relatively) reachable price.
Its meaningless because if somebody posts up a picture and says it came out of the box bent or got that way through normal use you will be along shortly afterwards to imply that they've mishandled it.
Curious.
We have 4 iPads in the house. Some as old as the 1st gen.
I just lay every one of them face down on a table and not a single one has any curvature. None.
Since they were manufactured to less stringent specs you might think I would see a problem. And given that one of them is more than 7 years old you might expect that one to show a defect. Hmmmm....the older (fatter) iPads seem to be fine.
Apple just provided a non-answer to a question. They just restated their silly response to the original problem.
Wonder if they are taking cues from Sarah Sanders?
If you don't want to answer the question just answer a different question. And give 'em a big smile! Then remind them of the alternative facts: "This is manufactured to much more stringent tolerances. This is not the iPad you were looking at."
I also love that they floated this out late on Friday hoping it would garner little attention or interest over the weekend. And perhaps not generate the thousands of comments their original flimsy defense created. Curious.
We have 4 iPads in the house. Some as old as the 1st gen.
I just lay every one of them face down on a table and not a single one has any curvature. None.
Since they were manufactured to less stringent specs you might think I would see a problem. And given that one of them is more than 7 years old you might expect that one to show a defect. Hmmmm....the older (fatter) iPads seem to be fine.
Apple just provided a non-answer to a question. They just restated their silly response to the original problem.
Wonder if they are taking cues from Sarah Sanders?
If you don't want to answer the question just answer a different question. And give 'em a big smile! Then remind them of the alternative facts: "This is manufactured to much more stringent tolerances. This is not the iPad you were looking at."
I also love that they floated this out late on Friday hoping it would garner little attention or interest over the weekend. And perhaps not generate the thousands of comments their original flimsy defense created. Curious.
It's not microscopic if you can see it clearly.
Jony Ive: "We start with a solid piece of al-ooo-min-e-umm, and then we bend it."
Even in that instance, it’s stll a design flaw. No tablet should be bent after being in a backpack for a week, especially one that costs as much as the iPad Pro.
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Yes - they should admit to it - a manufacturing defect.
What reality? Will you accept spoilt meat as a reasonable "defect" when you paid $2000/kg for it?
Why?
Apple has delivered an astonishingly honest statement that outline the processes involved, and explains why this isn’t a real issue.
They’ve even gone one step further and said they will help customers who feel there is an issue with their own iPad pros that requires further investigation.
