It's unreal how angry people are to the point of willing to throw away all their OS X software and move to a much HATED platform (i.e. Windows) that is now being rationalized all over a lousy stinking $20 Firewire port that 90% of Mac users don't actually use anyway (even less in the PC world where maybe 2% even have such a port to begin with) and a glossy screen that you COULD just add a matte filter strip to.
Of course, if Psystar were to WIN their court case, the floodgates for mac clones would open and you'd be able to easily get any hardware you want to go with OS X. But 80% of Mac users were rooting their hands off for Psystar to LOSE BIG TIME against Apple just a couple of months ago and now suddenly I'm seeing a lot of Mac users actually considering a Hackintosh.... How ironic! I guess your world views depend entirely on whether you feel you are personally being screwed by Mr. Jobs. If not, people tend to think he's a demi-god. Otherwise, they suddenly hate his guts over a glossy screen.
I don't think that I'm personally being screwed, or hate Mr. Jobs. I just recognize the age-old scenario playing out again: small company gets bigger by servicing a loyal niche market, outgrows the niche market, and then starts to screw the niche market because it helps their bottom line ever so slightly. Except that in this particular case, the niche market isn't so small, since it represents probably 70%-80% of the professional communications design field (in marketing, print, and web design studios mac studios by far outweigh pc studios), and a huge chunk of both the music and video production fields.
These aren't small industries. If they don't smarten up, in the long run they'll at very least lose a heap of business in cinema displays alone (assuming they go all-glossy). Senior staff will start looking for alternatives to Mac notebooks due to the completely asinine glossy screen. Audio/Video people on a budget will buy a PC where they would have been perfectly happy buying a lower-end MacBook (yep - a "lousy $20 Firewire port" is going to cost them the sale of thousands upon thousands of MacBooks to people who can't afford an MBP, and to whom a MB is useless based upon their prior gear investments).
All in all, their current product strategy seems completely bizarre, at best, and left unimproved signals some very rough times ahead. So sad given that the turbulence is so easy to avoid - I can't see a single benefit to Apple (other than penny pinching) that could have lead to the present quagmire.