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Apple Announces Self Service Repair Program, Starting With iPhone 12 and 13

Wow, this is awesome! It's such a pain to have to go all the way to an Apple store for repairs. This will make my life much easier.
 
orbital~debris said:
A couple of ways, @Kylo83 –

1) Apple: "Following the repair, customers who return their used part for recycling will receive credit toward their purchase." – more reuse & recycling is always a good thing for the finite resources on our planet

2) Fewer individual journeys to Apple stores/authorised service centres (to take items in for repair, to collect repaired items) meaning less emissions – from predominantly fossil-fuel based vehicles – going into our planet's atmosphere. The sending of parts direct to customers likely has a lower carbon footprint, as multiple small parcels can be distributed by a single delivery truck, for example.

lol
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I’m sure the world is ok, driving to an apple store isn’t gonna cause the world to end, I won’t get into it as it’s not the forum for it; but I don’t buy it and don’t believe it; the world is fine driving isn’t the issue and a few people not driving isn’t gonna change the world, and having smaller parcels isn’t gonna change the carbon so so lol
 
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Amazing move! Lets hope they actually make the components available for far longer than the products are available, ie. beyond their obsolete periode. And at prices which makes sense.... And given that it is Apple, well...
 
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Apple will make more money off this as people will attempt to repair and fail and end up buying a new phone. Outside of this forum 99.999999999999% people will pay to have their phone repaired like they do for almost everything else in their life. There of course will be the shucks who attempt, fail and then try to get Apple to repair their damage and the original damage.
 
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Surferoo said:
Curious how they’ll deal with people who are over confident and f**k it up
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I don't see this being anything different than iFixit, just they will be providing access to genuine Apple parts. I'm sure the lawyers already have all the disclaimers ready for the website.
 
HappyDude20 said:
Hmmmmmmmmmmm.

Any else skeptical?
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Do we think Apple did this out of the goodness of their hearts? No.

Most likely, there is something else at play here.

My guess: this stops governments around the world (hello, EU) from imposing that all phones come with replaceable batteries and allows Apple to design devices as they see fit.
 
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What happens if you get the parts but break the phone while trying it fit them
 
Great, now I can pay $399 for a literal piece of glass from Apple!

"You're gonna love it!"
 
This is awesome. I worked at an AASP and so many people had complaints they couldn't do it themselves. Granted, I don't know how many of those customers would know what they're doing, but it's nice to be able to choose regardless.

I wonder how AppleCare will be factored in, like when going through GSX choosing the correct comptia path to gimme in-warranty prices... Although since it's all serialized it'll probably go based on that. I remember the iPhone 7 antenna issues having a weird path to get the warranty whole unit.
 
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