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Apple Apologizes Over 'Small Number' of Users Who Continue to Have Issues With Third-Generation MacBook Keyboards
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In the future, we'll look back and see this keyboard next to the IBM PCJr on the list of worst keyboards of all time.
https://www.pcworld.com/article/139100/the_10_worst_pc_keyboards_of_all_time.html
Thank goodness for alternative options like Thinkpad keyboards.
https://www.pcworld.com/article/139100/the_10_worst_pc_keyboards_of_all_time.html
Thank goodness for alternative options like Thinkpad keyboards.
While I greatly prefer Apple Magic Keyboard, I am okay with the travel distance or tactic feedback from the butterfly keyboard.
I suppose I got used to it. But I do wish (reliability aside) there's more spacing between keys and cursor layout reverts to inverted T.
My 2017 MBP is ok so far, touch wood. A redesign can’t come soon enough. This must be the worst ‘form over function’ design error Apple has made since the iPhone 4’s Antenna-gate.
I’d love to have the insider scoop on how this happened. I suspect it was ‘because Jony wants it’.
I’d love to have the insider scoop on how this happened. I suspect it was ‘because Jony wants it’.
I'm on my 2nd 2018 now. The first one had the space bar double registering, and Apple replaced the entire laptop at the time (this was about 2 months after they came out with the 2018s). Now this one occasionally repeats the 'I' key, and Apple only wants to replace the top case this time. Ridiculous, I won't be buying another one if Apple keeps this style of keyboard.
Yea - go into a library and start typing on that keyboard you love so much and just watch everybody around glare at you as your irritatingly noisy typing bothers the crap out of them as they study for their finals.
If you ever decide to do it, make absolutely sure to find a reference image or a youtube video for that exact key on your exact MBP model! Different keys have different directions at which they must be pried to be released. For example, on mine, the arrow-up key must be pried from the right side, arrow-down is pried from the left, while most other keys are pried from the top.
someone should pay Dieter Rams to say so and demonicing glue in industrial design!
hoping Apple will listen...
What good is an apology without a repair program? The arrogance...
Both 2016 MacBook Pros in my house have had 0 problems, one of which often gets covered in crumbs, still no problems. Still calling it not a "small number" ?
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Funnily enough my magic keyboard has had problems with keys not working that a blast of air sorts out. My MacBook Pro keyboard has had no problems.
Make it thicker.
Make it heavier.
Whatever needs to happen so that they give us a keyboard that is a joy to type on. A joy, with no issues. Ever. The rest is top notch and as others have said, the main draw with being a laptop owner as opposed to just going with tablet or combo is the keyboard.
Thank you. Hopefully with MBP 2019.
Make it heavier.
Whatever needs to happen so that they give us a keyboard that is a joy to type on. A joy, with no issues. Ever. The rest is top notch and as others have said, the main draw with being a laptop owner as opposed to just going with tablet or combo is the keyboard.
Thank you. Hopefully with MBP 2019.
Have ever used any pc notebooks? Most have terrible keyboards. often forum users gets paranoid. In real life users are very happy with this keyboard, without even saying that 2016-2017 keyboard “issue” is just fixable blowing air with your moth lol
Who needs Apple to fix this problem when you have this guy!
"Geett somee softtwarree: Xinhong Sam Liu, a 25-yeearr-old grrad sttudeentt in Vancouveerr, Brrittish Columbia, wasn’tt happy wheen tthee W keey on his MacBook Prro sttarrtteed rreegistteerring doublee keeysttrrokees. So hee madee Unshaky, a Mac app tthatt seensees and kills any seecond prreess of a keey tthatt occurrs witthin milliseeconds of tthee firrstt. Sincee insttalling itt, I rrarreely geett a rreepeeatt EE orr RR.
"Geett somee softtwarree: Xinhong Sam Liu, a 25-yeearr-old grrad sttudeentt in Vancouveerr, Brrittish Columbia, wasn’tt happy wheen tthee W keey on his MacBook Prro sttarrtteed rreegistteerring doublee keeysttrrokees. So hee madee Unshaky, a Mac app tthatt seensees and kills any seecond prreess of a keey tthatt occurrs witthin milliseeconds of tthee firrstt. Sincee insttalling itt, I rrarreely geett a rreepeeatt EE orr RR.
- TThee homeebrreeweed softtwarree is in beetta and can only bee downloadeed frrom Mrr. Liu’s sittee. Hee assurrees mee tthatt no useerr inforrmattion is beeing colleectteed, nott eeveen tthosee keeysttrrokees."
Just switch back to the 2015 design already and call it a day. Yes, big companies can mess up and come out with terrible designs, but it takes a bigger company to admit they messed up and go back to a design that is tried and true. If they came out with a 2015 design with better battery life, their sales would be crazy. Literally all they have to do to have an amazing fiscal quarter.
By the way, the keyboard isn’t the only flaw in the design (Display cable issues) among a couple of others. All to shave some thickness off an already lightweight and thin design... smdh...
By the way, the keyboard isn’t the only flaw in the design (Display cable issues) among a couple of others. All to shave some thickness off an already lightweight and thin design... smdh...
When my 2018 MBP comes back with a new top case I am probably going to just put it away in the box until a redesigned model comes out, and use my previous non-touchbar MBP15 until then (I'm using it now and except for the lack of speed, it's a much more enoyable typing experience... but not THAT much more enjoyable).
Small Number is meaningless without context. Is it like 5%, 10%, 0.1%?
I work with about 30 developers all using the new MacBook Pro, and none of them have had problems, So I would say Most people are not having issues, from my point of view.
I would say:
Gen 1 Magic Keyboard = 2008-2015 MBA/MBP Keyboard > Gen 2 Magic Keyboard > Butterfly Keyboards
Count yourself lucky. In the UK they take two weeks for repairs.
So after taking my 2018 MBP15 in for a new keyboard, my first step was to break out my Windows convertible tablet (a Porsche Design). I hadn't used it since the end of January, so the battery was dead, it can't operate with a flat battery so it needed to be charged first, and after only two months of non-use, Windows 10 needed 3 hours of updating. Not to mention one of the updates started causing my graphics card to glitch, so I had to figure out how to roll it back. BUT DESPITE ALL OF THIS... the keyboard on that relatively thin laptop is WAY BETTER than the keyboards on my 2018 MBP15 or even my previous non-touchbar rMBP15. But it only took an hour or so before Windows took its toll and I pulled out my older rMBP15 (saved as a backup for these situations). It's battery was at 70% after being in a safe for two months, and I was willing to do the keyboard compromise to be able to use MacOS even though I am still on Yosemite on this machine.
p.s. my moth wasn't going to have any effect on fixing a 2018 MBP. Beating its wings hardly creates any airflow. And the silicone membrane actually prevents being able to blow out debris if the debris works its way under the silicone. So even a can of air won't work, let alone a moth.
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Oh come on.... it is much more popular to scream at Apple (Tim Cook) and claim that all of their 18.21 million computers they sold in 2018 alone are defective and cry about something. How dare you buck that trend.
(/sarcasm) https://www.statista.com/statistics/276308/global-apple-mac-sales-since-fiscal-year-2002/We also know several 2016-2018 MBP users in education and I'd also venture to guess that MOST people are not having issues.